scholarly journals CONSULTING AND OUTSOURCING AS A MODERN ENTRY MANAGEMENT INSTRUMENT

2019 ◽  
pp. 7-12
Author(s):  
T. Savchenko ◽  
A. Iaroshyna
Keyword(s):  
Business Process ◽  
Business Processes ◽  
World Market ◽  
Industrial Society ◽  
Enterprise Management ◽  
It Services ◽  
Consulting Services ◽  
Digital Era ◽  
Level Of Training ◽  
High Level

With the transition to post-industrial society, a revolution in the business and technology has taken place. Innovation has begun to require a high level of training and rapid adaptation to the trends of the digital era, and in this regard, managers are in dire need of rapid training. Human capital has come to the fore, so consulting and outsourcing services have become quite popular and necessary tools for managing an enterprise. In the article we have explained the essence of the concepts of "outsourcing" and "consulting". We have considered the main motives of the management personnel, regarding the transition to outsourcing, ie delegation of certain business processes to an outsourced organization - the executor. We have learned that outsourcing services can be broadly divided into two parts: business process (both manufacturing and non-manufacturing) and outsourcing of IT services. Based on this classification, we have analyzed the world market and identified trends in the use of outsourcing by species in Ukraine. In our work we have identified the main types of consulting services and historical prerequisites for their development. Having analyzed the international rating editions, we have found out modern trends of consulting services, and analyzed the market in Ukraine. Much attention is paid to the general and distinctive features of outsourcing and consulting. The hypothesis of the effectiveness of consulting and outsourcing as an innovative tool of enterprise management is proved in the article. Keywords: outsourcing, consulting, IT outsourcing, business process outsourcing, accounting, management decisions.

scholarly journals IT-CONSULTING IS THE FUNDAMENTAL FACTOR OF IMPROVING THE EFFICIENCY OF AGRO-INDUSTRIAL PRODUCTION

2018 ◽  
Vol 13 (1) ◽  
pp. 169-174 ◽  
Author(s):  
Гузалия Клычова ◽  
Guzaliya Klychova ◽  
Альфия Юсупова ◽  
Al'fiya Yusupova
Keyword(s):  
Information Technology ◽  
Business Processes ◽  
Production Costs ◽  
Industrial Complex ◽  
It Services ◽  
Software Adaptation ◽  
Fundamental Factor ◽  
Consulting Services ◽  
Production Processes ◽  
High Level

IT-consulting is a kind of outsourcing services, which are characterized by the provision of advisory assistance in the field of information technology. IT-enterprises are consulting for IT-consulting, which are planning to take the business to a higher level. Despite the fact that the IT-consulting market is characterized by a high level of competition, not all firms that provide IT-services have a high organization of internal business processes. An urgent issue requiring research is the search for ways to improve the efficiency of IT-consulting firms. Currently, the agro-industrial complex, like any other sphere of business, does not do without information technology. Software solutions for automation of agrarian enterprises are characterized by features that are determined by the specifics of agricultural production processes. For agriculture, IT-solutions are needed, developed for certain segments - plant growing, livestock, processing, production, etc. In order to increase the efficiency of agribusiness, in terms of reducing operating costs and production costs, the most promising direction is the application of management systems and optimization of production processes. In view of the fact that in agricultural enterprises there are often no specialists with the necessary skills for setting up and maintaining already established software solutions, there is a need to consult IT-consulting services. The functions of IT-consulting are as follows: - selection of software for solving specific problems of the agricultural enterprise; - training in working with special software;- adaptation of agricultural software to the needs of the enterprise. The work of the consultants of IT consulting companies should be to find the most suitable software solution and inform the company’s management of the importance of using complex products in production, the advantages of automation of management processes, and also to train qualified personnel and

Developing B2B Virtual Enterprises

2010 ◽  
pp. 402-408
Author(s):  
Ghazi Alkhatib ◽  
Zakaria Maamar
Keyword(s):  
Web Services ◽  
Business Process ◽  
Business Processes ◽  
Virtual Enterprises ◽  
Composite Services ◽  
Definition Of ◽  
High Level

Nowadays, Web services are emerging as a major technology for achieving automated interactions between distributed and heterogeneous applications (Benatallah, Sheng, & Dumas, 2003). Various technologies are behind this achievement including WSDL, UDDI, and SOAP1. (Curbera, Duftler, Khalaf et. al. 2002) These technologies aim at supporting the definition of services2, their advertisement, and their binding for triggering purposes. The advantages of Web services have already been demonstrated and highlight their capacity to be composed into high-level business process (Benatallah et al., 2003). Usually, composite services (CS) denote business processes and are meant to be offered to users who have needs to satisfy.

Managing E-Collaboration Risks in Business Process Outsourcing

2011 ◽  
pp. 424-429
Author(s):  
Anne C. Rouse
Keyword(s):  
Human Resources ◽  
Business Process ◽  
Customer Value ◽  
Business Processes ◽  
World Market ◽  
Business Process Outsourcing ◽  
Customer Support ◽  
Reduced Costs ◽  
External Vendors ◽  
Back Office

A marked development in the last decade has been the growth of “virtual organizations” (or “extended enterprises”), where a network of service supplier and vendor firms cooperates to create customer value. One form of cooperation is described as business process outsourcing (BPO). A business process involves several interrelated activities performed with the goal of generating customer value. Because of the growth in e-collaboration tools, it is now possible for firms to outsource even core business processes to external vendors. Examples of processes typically outsourced include logistics, customer support, human resources, and back-office accounting functions. BPO and the value networks created by vendors and purchasers hold the promise of substantial business benefits associated with specialization and scale. These include reduced costs, greater business flexibility, and higher service quality. According to the Gartner Group, the world market for BPO services is likely to increase from $100 billion in 2002 to $173 billion by 2007(Gartner, 2004).

scholarly journals Improvement of Business-Activities in Telecommunication Enterprises by the eTOM Business-Process Structural Model Implementation

2010 ◽  
Vol 42 (1) ◽  
pp. 45-50
Author(s):  
Olga Korzachenko ◽  
Vadim Getman
Keyword(s):  
Business Process ◽  
Process Model ◽  
Process Management ◽  
Business Processes ◽  
Structural Model ◽  
Foreign Market ◽  
Process Models ◽  
High Quality ◽  
Telecommunication Companies ◽  
High Level

Improvement of Business-Activities in Telecommunication Enterprises by the eTOM Business-Process Structural Model Implementation For now, in front of telecommunication branch enterprises of Ukraine, there is a problem of activity improvement with the purpose of granting high-quality services and maintenance of competitive position, both on internal, and on a foreign market. To solve this problem, telecommunication companies appropriate to use the mechanisms of business-oriented process management and improvement of end-to-end business-processes. The purpose of this article is a choice of effective business-process model that will allow telecommunications companies to provide modern, high quality and cost competitive services. During research, conditions of the telecommunication branch enterprises of Ukraine were investigated and key problems of their activity were revealed. Existing business-process models have been considered and analyzed and the optimal model was chosen, according to the put criteria. By results of the analysis a conclusion was drawn, that to the enterprises for business-process modeling is expedient for using eTOM - high-level system business-oriented model aimed for providing of any technological services, including IT. As advantages from introduction eTOM at the Ukrainian enterprises were analyzed.

Evaluation of Ground Handling, Pax on Board and Hotel Crew Business Processes in Aviation Company

2015 ◽  
Vol 21 (4) ◽  
pp. 618-621
Author(s):  
Deni Mariana ◽  
Stefie Cuhadi ◽  
Sanny Khosasi ◽  
. Noerlina
Keyword(s):  
Business Process ◽  
Qualitative Data ◽  
Business Processes ◽  
Gap Analysis ◽  
Research Data ◽  
Materials Management ◽  
Application System ◽  
Evaluation Result ◽  
Ground Handling ◽  
High Level

This research aims to explain more about problems that was in G.P.H (Ground Handling, Pax on Board and Hotel Crew) application system of Materials Management in PT Garuda Indonesia. Problems that was found in the respective company will be analysed through Fit/Gap Analysis as well as Risk Analysis. Research data will be processed through qualitative data which came from internship programme, interview, observation and evaluation. Result from Fit/Gap Analysis showed that majority of risk that occured could be categorized in High High level. Thus, it could be concluded that problems which had been found could be resolved by having reengineering the business process, provide training to the users involved and conduct periodic evaluations.

scholarly journals The Organizational and Managerial Provision of Business Processes Reengineering at Enterprise in the Conditions of Digitalization

2021 ◽  
Vol 1 (516) ◽  
pp. 279-285
Author(s):  
V. V. Prokhorova ◽  
◽  
V. I. Chobitok ◽  
Keyword(s):  
Business Process ◽  
Business Processes ◽  
Business Process Reengineering ◽  
Digital Communication ◽  
Digital Transformation ◽  
Enterprise Management ◽  
Process Reengineering ◽  
Managerial Decisions ◽  
Economic State ◽  
Enterprise Management System

The article is aimed at analyzing the organizational and managerial provision of the reengineering of business processes at enterprise in the conditions of digitalization. According to the results of the research, it is identified that in turbulent economy conditions to improve the financial and economic state of business processes at domestic enterprises, there is a need to use innovative and progressive technologies, one of which is the reengineering technology. The main goal of business process reengineering is qualitative improvement of specific spheres of activity of enterprises. The essence of the formation of business processes of enterprise is the development and adaptation of the enterprise management system in accordance with modern challenges in the conditions of digitalization. For each business process, an aggregate of input resources, rules of work and expected results are formed. The digitalization technologies to provide the reengineering of business processes at enterprise allow to organize the most personalized interaction, which is preferred by most customers. Digital communication channels, artificial intelligence, robotics – all this should be implemented by the enterprise to achieve success. The digital transformation of business processes at enterprise is designed to provide conditions for making effective managerial decisions in order to quickly adapt the work to the requirements of our time and meet the needs of consumers. The process of providing the reengineering of business processes at enterprise on the basis of digitalization opens up opportunities for innovative ways of their development, which has become effective due to the large number of the instruments used.

Managing E-Collaboration Risks in Business Process Outsourcing

2009 ◽  
pp. 992-999
Author(s):  
Anne C. Rouse
Keyword(s):  
Human Resources ◽  
Business Process ◽  
Customer Value ◽  
Business Processes ◽  
World Market ◽  
Business Process Outsourcing ◽  
Customer Support ◽  
Reduced Costs ◽  
External Vendors ◽  
Back Office

A marked development in the last decade has been the growth of “virtual organizations” (or “extended enterprises”), where a network of service supplier and vendor firms cooperates to create customer value. One form of cooperation is described as business process outsourcing (BPO). A business process involves several interrelated activities performed with the goal of generating customer value. Because of the growth in e-collaboration tools, it is now possible for firms to outsource even core business processes to external vendors. Examples of processes typically outsourced include logistics, customer support, human resources, and back-office accounting functions. BPO and the value networks created by vendors and purchasers hold the promise of substantial business benefits associated with specialization and scale. These include reduced costs, greater business flexibility, and higher service quality. According to the Gartner Group, the world market for BPO services is likely to increase from $100 billion in 2002 to $173 billion by 2007(Gartner, 2004).

Improving Business Processes by Visual Workflow Platform

2011 ◽  
Vol 204-210 ◽  
pp. 1051-1056
Author(s):  
Lang Cai Cao ◽  
Jian Luo
Keyword(s):  
Business Process ◽  
Business Processes ◽  
Business Environment ◽  
Work Efficiency ◽  
Process Data ◽  
Business Units ◽  
High Level ◽  
Share Information ◽  
Track Status ◽  
Current Business

With ever-changing and fast-changing in current business environment, traditional business process is more and more incapable to meet the demand to share information, visualize both high-level and detailed process data, track status and expedite business processes. To address these challenges, the visual workflow platform is introduced. As proven by an industrial case, the workflow platform can greatly help business units to improve work efficiency.

scholarly journals Architecting business process maps

2020 ◽  
Vol 17 (1) ◽  
pp. 117-139 ◽  
Author(s):  
Geert Poels ◽  
Félix García ◽  
Francisco Ruiz ◽  
Mario Piattini
Keyword(s):  
Business Process ◽  
Enterprise Architecture ◽  
Business Processes ◽  
Process Mapping ◽  
Process Map ◽  
Process Maps ◽  
Meta Model ◽  
Modelling Languages ◽  
High Level ◽  
Process Architecture

Process maps provide a high-level overview of an organization?s business processes. While used for many years in different shapes and forms, there is little shared understanding of the concept and its relationship to business process architecture. In this paper, we position the concept of process map within the domain of architecture description. By ?architecting? the concept of business process map, we identify and clarify diverging views of this concept as found in the literature and set requirements for describing process maps. A meta-model for a process mapping language is produced as a result. The proposed meta-model allows investigating the suitability of EA modelling languages as a basis for defining a domain-specific language for process mapping along with the creation of a better understanding of business process architecture in relation to enterprise architecture, which can be beneficial for both BPM and EA professionals.

scholarly journals METHODICAL APPROACHES TO BUSINESS PROCESSES REENGINEERING AT MODERN ENTERPRISES

2018 ◽  
Vol 4 (4) ◽  
pp. 151-158
Author(s):  
Viktoriia Kyfyak ◽  
Yurii Lopatynskyi
Keyword(s):  
Business Process ◽  
Business Processes ◽  
Business Process Reengineering ◽  
Methodological Approach ◽  
World Market ◽  
Scientific Development ◽  
Process Reengineering ◽  
Practical Implementation ◽  
Economic Modelling ◽  
The Impact

The research task is the improvement of scientific principles and development of a methodical approach to the modelling of enterprises’ development scenarios that apply business process reengineering in order to increase the level of competitiveness. The urgency of the research. The relevance of further researches is determined by the fact that the practical implementation of scientific approaches in Ukraine has not become popular, and the aspects of business process reengineering have been implemented only fragmentarily. Target setting. The development and discussions of procedural, systemic, and synergetic approaches to enterprise development have determined the concept of business process reengineering. Therefore, the further development of methodical principles for the realization of business process reengineering in the practice of business management is urgent and relevant. Uninvestigated parts of general matters defining. The justification of the expediency of using the tools for business process reengineering through the modelling of the future results at Ukrainian enterprises requires further scientific development. Materials and methods. The historical-evolutionary method was used to investigate the essence and origin of the category of reengineering and to distinguish its main features. By means of analysis and synthesis, the conceptual bases of business processes reengineering are determined. Implementation of complex, systemic, and synergetic approaches as a basis for application of business process reengineering allowed developing a modelling methodology for forecasting scenarios of the level of competitiveness of a business unit. The application of a systematic approach is reflected in the consideration of the impact of external and internal factors on the enterprise, complex factor – in combination of factors with the criteria of the enterprises managing that are able to compete in the world market, as well as the application of method at different levels – macro, meso, and micro. Methods of economic modelling and forecasting were used for forming a model of forecasting of the level of enterprise competitiveness. Results. The main features are segregated and a method for modelling of the results of its implementation is formulated. The algorithm of modelling of development scenario as a result of the application of reengineering is developed. A model for predicting of the level of competitiveness for the Ukrainian economy is constructed as well. Practical implications. The brilliant examples of corporations that received the “second breath” as a result of the introduction and reengineering of processes were General Electric, Toyota and Chrysler, Kodak, Siemens Nixdorf Service, IBM Credit. The proposed methodological approach can be applied by enterprises to predict the level of competitiveness of an enterprise as a result of the introduction of business process reengineering, depending on possible costs and target commodity output. Value/originality. Such a method of forecasting the competitiveness of an enterprise as a result of business process reengineering is important and can be used to predict the level of competitiveness at all levels of management.

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