scholarly journals Kualitas Pengajar dan Hubungannya dengan Kepuasan Mahasiswa di Sekolah Tinggi Pariwisata X

2010 ◽  
Vol 1 (2) ◽  
pp. 556
Author(s):  
Kukuh Galih Subekti
Keyword(s):  
Educational Institution ◽  
Research Field ◽  
Tourism Industry ◽  
Reciprocal Teaching ◽  
Educational Institutions ◽  
Quality Teachers ◽  
Skilled Manpower ◽  
Tourism Education ◽  
Students As Customers ◽  
Advanced System

Educational institution as a provider of skilled manpower in the tourism industry is the focus of the research field of tourism. Education was instrumental in creating quality human resources. Education in the teaching process can be interpreted as a process of creating a quality resource. Today many emerging institutions or educational institutions have a similar goal, promoting competition in terms of absorption of students with the advanced system of teaching, facilities and quality teachers. Students as customers of the educational institution require the services here in the form of reciprocal teaching with payments to educational institutions. Students can stay in one educational institution if the service of educational institutions provides benefits to student functions. 

The role and place of advanced professional training in the system of tourism education

10.12737/1833 ◽  
2013 ◽  
Vol 7 (4) ◽  
pp. 41-44
Author(s):  
Анна Фодоря ◽  
Anna Fodorya
Keyword(s):  
Labor Market ◽  
Continuing Education ◽  
Teaching Methods ◽  
Professional Training ◽  
Educational Programs ◽  
Tourism Industry ◽  
Educational Institutions ◽  
Demand And Supply ◽  
Tourism Education ◽  
Successful Teaching

The paper analyzes the problems and prospects of the development of the system of advanced professional training in tourism. One of the problems of the tourism industry, which is closely related to the activities of specialized educational institutions, is the disparity between the nature of demand and supply in the labor market industry. The necessity of improving the system of vocational education and the transition to a practice-oriented teaching, the development of new educational programs for advanced professional training and the introduction of new teaching methods are substantiated. The main problems to be solved in the system of advanced professional training in tourism are revealed. It is noted that advanced professional training in tourism for teachers will establish a system of continuing education, enabling them to learn new technologies and skills needed to manage a successful teaching in the present conditions, and to enhance students’ employability and subsequent successful career in tourism.

scholarly journals Tourism Education at the Tertiary Level and Competitive Advantage: A Comparison between Thailand and Malaysia

2011 ◽  
Vol 1 (1) ◽  
pp. 26-35 ◽  
Author(s):  
Thavorn Thitthongkam
Keyword(s):  
Service Providers ◽  
Mother Tongue ◽  
Tourism Industry ◽  
Educational Institutions ◽  
Tertiary Level ◽  
Service Support ◽  
Level Of Satisfaction ◽  
Tourism Education ◽  
Tourism And Hospitality Industry ◽  
Tourism And Hospitality

Language plays an imperative role in business as a means and a source of power. It is particularly important in the tourism industry when international customers may be unable to communicate directly with service providers in the receiving country, and this has a direct effect on the level of satisfaction that they enjoy during their experience. To address this issue, countries attempt to various degrees to manage their labour markets so as to produce a number of graduates from secondary and tertiary level educational institutions commensurate with the demand from the sector. However, this is quite a young industry at the global level, and it is not clear to what extent the number and quality of such graduates with international language ability will be required. This paper studies the comparative extent of such education at the tertiary level of individuals in both Thailand and Malaysia. It aims to compare the number and variety of people being trained in the tourism and hospitality industry and the extent to which languages are being taught. Results show that there is something of a disconnection between the languages provided and the languages that tourists desire in terms of their mother tongue. Those tourists who can speak English or Chinese may receive service support in those languages, while those who cannot may be disappointed.

How Do Undergraduate Tourism Students Perceive the Service Quality in their Educational Institution? An Assessment Using the SERVQUAL Framework

2021 ◽  
Vol 12 (4) ◽  
pp. 1076
Author(s):  
Kevin FUCHS
Keyword(s):  
Service Quality ◽  
Student Satisfaction ◽  
Student Perceptions ◽  
Service Sector ◽  
Educational Institution ◽  
Tourism Industry ◽  
Educational Process ◽  
Service Industries ◽  
Business World ◽  
Tourism Education

Tourism education is an important component and contributor to the tourism industry's global success, particularly as technology and innovation become more prevalent in the hospitality and tourism sectors around the world. Several studies have been conducted on student perceptions of tourism education and the tourism industry's long-term viability in the current and future environment. The importance of a capable, competent, passionate, and dedicated workforce in the service industries in general, and the tourism industry in particular, cannot be overstated. Related studies have also suggested that in the service sector, workers' optimistic attitudes about their work are critical for customer loyalty and satisfaction. Service quality and customer service are leading principles in the business world. Assessing educational service quality is important for encouraging and providing feedback on the effectiveness of educational plans and their execution as higher education institutions compete for competitive advantages and high service quality. In a number of universities, as well as further afield, monitoring student satisfaction with education quality has become an important part of the educational process. This study shows how to use the SERVQUAL system to measure student satisfaction in a more effective way.It entails the use of the SERVQUAL methodology to query and survey five factors related to student services. The proposed instrument was tested on 400 undergraduate tourism students at a large regional university in Thailand. The approach's utility in collecting tourism students' impressions, evaluating them, and reducing them to a form usable by management as an off-the-shelf service quality evaluation tool is demonstrated by rigorous study.

scholarly journals Features of the development of public-private partnership forms in the tourism industry in Ukraine

2020 ◽  
pp. 190-204
Author(s):  
Natalia Martynova ◽  
Olga Nazarenko
Keyword(s):  
Educational Environment ◽  
Public Private Partnership ◽  
Tourism Industry ◽  
Educational Institutions ◽  
Necessary Condition ◽  
Higher Educational Institutions ◽  
Private Partnership ◽  
Social Partnership ◽  
Tourism Education ◽  
Higher Educational

The article substantiates the feasibility of an innovative educational environment forming as a form of public-private partnership for the tourism industry development in Ukraine on the principles of social partnership. Domestic and foreign experience of specialized higher educational institutions cooperation with the labor market in the tourism sphere is summarized. The main provisions regarding the concept of «social partnership» in education, including, in the professional training of future specialists in the tourism sphere, are formulated. The main problems in the strategic development of social partnership in tourism education in Ukraine and the ways to overcome them, taking into account the advanced world experience, are determined. It is proved that the state plays a decisive role in creating an effective system of social partnership in the tourism sphere and tourism education. This role will be to develop and implement a strategic concept for the social partnership development and support the specific programs of cooperation between its subjects. It is substantiated that one of the directions of development of social partnership at the level of higher educational institutions in the training of personnel for the tourism industry of Ukraine can be creation of an innovative educational environment integrated into the future professional sphere. The main provisions of theoretical developments and practical experience in the formation and functioning of the educational and production team as a necessary condition for effective cooperation between representatives of education and business in training personnel for the tourism industry are given. Essential conditions for the development of partnership programs with a professional environment are proposed, based on the experience of training specialists for the tourism industry on the basis of the Tourism and Hotel and Restaurant Business Department of Odessa National Economic University.

Activities in the context of social partnership in professional tourism education: relevance and content

2015 ◽  
Vol 9 (3) ◽  
pp. 44-53 ◽  
Author(s):  
Татьяна Ананьева ◽  
Tatyana Ananeva ◽  
Галина Илюхина ◽  
Galina Ilyukhina ◽  
Елена Сахарчук ◽  
...  
Keyword(s):  
Labour Market ◽  
Negative Impact ◽  
Tourism Industry ◽  
Educational Institutions ◽  
Social Partnership ◽  
Existing Problems ◽  
Level Of Satisfaction ◽  
Tourism Education ◽  
Social Partnerships ◽  
Market Needs

The present article presents the complex issues associated with social-partnerships in the field of specialized tourism education. In particular, the conclusion which is based on the analysis of educational programs of different levels and the opinions of experts and specialists in the field of tourism, showed the insufficient level of development of social partnership, which is reflected in the existing problems in specialized tourism education: lack of practical orientation of education, the correspondence between the competence characteristics of graduates of educational institutions of tourism profile and the needs of the labour market, the mismatch between the quantitative indicators of the labour market needs and graduates of educational institutions in terms of levels of education. The study also identified the problem of incomplete educational continuity in some areas of tourism education, which definitely has a negative impact on opportunities for social and academic mobility of students. As a result of identified problems we developed the content of the various activities in the context of social partnership, which is regarded as one of the most promising approaches for solving the existing problems of specialist education. The proposed interpretation of the activities in the context of social partnership in professional tourism education will be conductive to the level of satisfaction of employers with the results of the educational activities of the institutions; balanced professional qualification recruitment in the tourism industry, as well as the achievement of the best indicators of the quality of education and competitiveness of Russian education in the field of tourism.

scholarly journals Four Basic Skills Proficiency Based on Students' Perception in Hospitality & Tourism Study Program, Bunda Mulia University

2018 ◽  
Vol 8 (2) ◽  
Author(s):  
Supina
Keyword(s):  
Foreign Language ◽  
Human Resources ◽  
Basic Skills ◽  
Tourism Industry ◽  
Global Environment ◽  
Educational Institutions ◽  
Study Program ◽  
Tourism Education ◽  
The World

<p>Wide open employment in the tourism industry leads to the urgent needs for ready to work manpower. In the tourism industry, the readiness of the workforce in addition to the operational skills of the work is the ability of foreign language that is widely used globally in the world, in this case is English. Tourism education institutions as tourism human resources factories not only must prepare operational skills, but also English skills which is important to avoid complaints from graduates’ saying that educational institutions do not provide sufficient English supplies. In order to provide sufficient English supplies, student’s English proficiency should be known at this time along with the reason, to know what can improve student’s spirit of learning, because English for Tourism Purposes (ETP) can not be measured only by tests such as TOEFL / TOEFL / IELTS. The results of this study is expected to be a improvement material to improve the quality of every tourism student’s English in order to prepare graduates who are ready to work in a Global environment.</p><strong>Keywords:</strong> English for Tourism Purposes, Proficiency, Four Basic Skills

Meunasah : Lembaga Pendidikan Islam Tradisional Aceh

At-Tafkir ◽  
2020 ◽  
Vol 13 (2) ◽  
pp. 173-186
Author(s):  
Muslim Hasballah
Keyword(s):  
Educational Institution ◽  
Education Institution ◽  
Islamic Education ◽  
Educational Institutions ◽  
Literature Study

Meunasah is one of the basic levels of traditional Islamic educational institutions in Aceh. Which to date continues to be vehement with recitation and other civic activities. aims to find out the origins and the development of meunasah as a basic traditional Islamic educational institution in Aceh. This research applied a literature study by collecting various references. The results showed that meunasah had existed since the formation of the Islamic community in Aceh. The development of meunasah as a traditional Aceh Islamic education institution was only discovered during the period of Sultan Iskandar Muda (1607-1636).

Optimalisasi Key Performance Indicators (KPI) Melalui Pendekatan Balance Scorecard Upaya Mengimplementasikan Performance Management System (PMS) Pada Perguruan Tinggi

CCIT Journal ◽  
2012 ◽  
Vol 6 (1) ◽  
pp. 17-34
Author(s):  
Untung Rahardja ◽  
Muhamad Yusup Eva ◽  
Rosyifa Rosyifa
Keyword(s):  
Performance Indicators ◽  
Management System ◽  
Educational Institution ◽  
Key Performance Indicators ◽  
Individual Performance ◽  
The State ◽  
Public Institution ◽  
Performance Measurement System ◽  
Educational Institutions ◽  
Successful Implementation

SQL Server Reporting Services is a way to analyze data, create reports using the indicators and gauges. Indicators are minimal gauges that convey the state of a single data value at a glance, and most are used to represent the state of Key Performance Indicators. Manage and harmonize the performance of an institution's educational institutions, especially universities with the performance of individuals or resources, no doubt is one of the essential elements for the success of an entity of the institution. Integrate the performance of an educational institution with individual performance is not an easy process, and therefore required a systematic approach to manage it. Implementation of a strategic management system based Balanced Scorecard can be used as a performance measurement system that will continuously monitor the successful implementation of the strategy of any public educational institution and measure the performance of its resources in a comprehensive and balanced, not the quantity but the emphasis is more concerned with the quality, so the performance of educational institutions at any time can be known clearly. Contribution of Key Performance Indicators to manage and harmonize the performance of any public institution is a solution in providing information to realize the extent of work that has set targets, identify and monitor measures of success, of course, with performance indicators show a clear, specific and measurable.

INSTAGRAM SEBAGAI SOCIAL MEDIA MARKETING DALAM MEMBANGUN BRAND AWARENESS FAKULTAS EKONOMI DAN BISNIS ISLAM

2020 ◽  
Vol 3 (2) ◽  
Author(s):  
Oktaria Ardika Putri
Keyword(s):  
Information Technology ◽  
Social Media ◽  
Qualitative Analysis ◽  
Educational Institution ◽  
Social Media Marketing ◽  
Brand Awareness ◽  
Educational Institutions ◽  
Business People ◽  
Marketing Tool

Instagram is a social media application that is currently very popular in the community, especially among artist, politicians, and business people. Companies or advanced business must quicly adapt to the advancement of information technology in the form of social media as a marketing tool. Instagram social media also necessary to developing educational institutions. One of the educational institution that ae currently developing is the newly established Faculty of Economics and Business Islam (FEBI) at the Kediri State Islamic Institute (IAIN Kediri). This writing aims to examine the importance of Instagram as social media marketing to building FEBI IAIN Kediri Brand Awareness. Instagram social media is considered more effectives to embrace students and the community, so it is expected to facilitate marketing and communication between FEBI IAIN Kediri with the students or other agencies. The method of this reasearch is a qualitative analysis which reference libraries are used as a basis. Keywods:  Instagam,  social media, Faculty of Economics and Business Islam, IAIN Kediri

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