scholarly journals Knowledge Management Components and Their Impact on Work Engagement of Employees

2019 ◽  
Vol 65 (1) ◽  
pp. 40-56
Author(s):  
Maja Rožman ◽  
Zhanna Shmeleva ◽  
Polona Tominc
Keyword(s):  
Knowledge Management ◽  
Work Engagement ◽  
Business Strategy ◽  
World Market ◽  
Business Environment ◽  
Measurement Scales ◽  
Senior Managers ◽  
Global Trends ◽  
Modern Business ◽  
The Impact

AbstractIn light of globalization and modern business, companies are typically exposed to challenges caused by unpredictable and complex competitive environments. The business environment, with global trends and stringent competition in the world market, now faces significant changes that companies should introduce into their current business operations. Among them, the human resource management of knowledge employees has become extremely important. The main aim of this article is to establish the impact of components of knowledge management on work engagement of employees in Slovenian companies. In the empirical part of the research, a sample of 112 Slovenian companies was obtained. Senior managers of companies and their employees were surveyed, using the questionnaire developed based on existing measurement scales. The results will help us to better understand the importance of knowledge management in Slovenian companies and its importance as a business strategy that must be fully integrated within all of the employees’ related processes of the company.

scholarly journals Does a National Innovation System Encourage Sustainability? Lessons from the Construction Industry in Serbia

2021 ◽  
Vol 13 (7) ◽  
pp. 3591
Author(s):  
Marija Mosurović Ružičić ◽  
Mirjana Miletić ◽  
Marina Dobrota
Keyword(s):  
Energy Efficiency ◽  
Construction Industry ◽  
Innovation System ◽  
Business Environment ◽  
National Innovation System ◽  
Eastern European ◽  
System Perspective ◽  
Modern Business ◽  
Eastern European Countries ◽  
The Impact

Influences from the modern business environment indicate the need for the incorporation of sustainability concepts from an innovation system perspective. In the presented research, we emphasize the energy efficiency concept within the frame of sustainability and innovation. The aim of this research was to underline and explore the relationships between innovation, energy efficiency, and sustainability in the construction industry. To answer the research questions, a questionnaire was created to explore the impact of the energy efficiency certification process on the innovation behavior of construction industry enterprises in Serbia. The results show that energy efficiency has supported innovation, and that there exists a relationship between sustainability and innovativeness in the construction industry. Applying energy efficiency passports has influenced the co-operation of enterprises in the construction sector and other actors in the national innovation system in Serbia. The innovation concept demonstrates that enterprises in the construction industry should be observed as a part of the wider picture—the national innovation system. In turn, the specific context of a particular national innovation system should be seen within the wider picture of national innovation systems of Central and Eastern European Countries (CEECs).

scholarly journals Strategic company management in the digital business environment

2018 ◽  
Vol 26 (3-4) ◽  
pp. 82-91
Author(s):  
Mykola Gennadiyovych Nikolaev
Keyword(s):  
Strategic Management ◽  
Industrial Revolution ◽  
Design Method ◽  
Business Environment ◽  
Future Research ◽  
Digital Environment ◽  
Doing Business ◽  
Analysis And Synthesis ◽  
Modern Business ◽  
The Impact

Purpose – to analyze strategic company management in the digital business environment. Design/Method/Approach. General scientific methods are applied: systematization, comparison, generalization, analysis, and synthesis. Findings. The essence of strategic management and its significance to a company has been analyzed. The relationship between strategic company management and digital business environment has been elucidated. Basic trends for doing business in the digital environment have been defined. Theoretical implications. Theoretical significance of the research is in the advancement of opinion on the strategic company management in digital business environment. Practical implications. The practical value of the research is in the possibility of applying the results obtained by both international and domestic companies for strategic management in the digital business environment that emerged as a result of the Fourth industrial revolution. Originality/Value. The main trends of modern business in the digital environment have been identified. The choice of strategies of multinational companies has been identified, as well as the areas of their application in digital business environment. Research limitations/Future research. The prospects for further research are to study the strategic management of international companies and analyze the impact of digital business environment on their development. Paper type – theoretical.

Measuring Organizational Readiness for Knowledge Management

2011 ◽  
pp. 341-356
Author(s):  
W. A. Taylor ◽  
M. A. Schellenberg
Keyword(s):  
Knowledge Management ◽  
Knowledge Sharing ◽  
Business Strategy ◽  
Quantitative Data ◽  
Employee Attitudes ◽  
Organizational Readiness ◽  
Senior Managers ◽  
Knowledge Management Strategy ◽  
Strategic Direction ◽  
Local Levels

While organizations continue to grapple with the implementation of knowledge management, there remains a need for empirical research into the practical difficulties they encounter. In this chapter, we investigate the challenges faced by one multinational telecommunications company in a post-merger environment. We develop an instrument to evaluate the knowledge-sharing culture and information infrastructure and, by using qualitative and quantitative data from a survey of five European sites, we illustrate how managers can measure gaps between the effectiveness of current practices and their importance, and decide whether to direct resources toward changing employee attitudes, organizational practices, or knowledge-management infrastructure. More significantly, we highlight the need for senior managers to be in agreement about the strategic direction of their business and the strategic alignment between business strategy and knowledge-management strategy. Without such consensus, knowledge management is likely to remain, at best, a series of fragmented and unrelated initiatives at local levels.

Knowledge Management for E-Business Performance

2001 ◽  
pp. 2-15 ◽  
Author(s):  
Yogesh Malhotra
Keyword(s):  
Knowledge Management ◽  
Business Strategy ◽  
Business Performance ◽  
Business Environment ◽  
First Century ◽  
Information Strategy ◽  
Industrial Organizations ◽  
New Perspective ◽  
Definition Of ◽  
Post Industrial

<div>Within the last few years, the topic of knowledge management has gathered a</div><div>lot of interest in the corporate sectors. Although there is no commonly agreed upon</div><div>definition of knowledge management, companies, governments, institutions and</div><div>organizations are demonstrating an increasing interest in the topic. The key argument</div><div>of this chapter is that most current interpretations of knowledge management</div><div>are relevant to the industrial world of business of the past era. Given their origin in</div><div>the ‘old world’ of business, many such interpretations of knowledge management</div><div>may have serious and adverse implications for information strategy of enterprises,</div><div>governments and institutions.</div><div>The discussion surfaces the key assumptions about information strategy and</div><div>how they need to be considered afresh given the changing assumptions about</div><div>business strategy and competitive business environment. Based on this discussion,</div><div>a new perspective of knowledge management is proposed followed by suggestions</div><div>for the managers to effectively deploy it in the ‘new world’ of e-business. For the</div><div>purpose of this article, the focus of discussion is on e-business enterprises as most</div><div>observations are already evident in such organizations. However, most of the</div><div>arguments, observations and conclusions are also relevant to executives interested</div><div>in information strategy and business transformation for other post-industrial organizations</div><div>in the twenty-first century.</div>

Towards Customer Knowledge Relationship Management: Integrating Knowledge Management and Customer Relationship Management Process

2008 ◽  
Vol 07 (03) ◽  
pp. 145-157 ◽  
Author(s):  
Haroun Alryalat ◽  
Samer Al Hawari
Keyword(s):  
Knowledge Management ◽  
Customer Relationship Management ◽  
Rapid Change ◽  
Relationship Management ◽  
Research Area ◽  
Business Environment ◽  
Customer Relationship ◽  
Customer Knowledge ◽  
Knowledge Process ◽  
The Impact

Due to the strong competition that exists among organisations and the rapid change in the business environment, knowledge has turned out to become a key source for organisations to enhance the competitive advantage. Integrating Knowledge Management (KM) and Customer Relationship Management (CRM) process is a new research area, therefore, scientific research and literature around it remain limited. In addition, the impact of KM process on customer acquisition, retention, and expansion to improve customer satisfaction remains under study and report. The aim of this paper is to present a conceptual framework of KM integrated with CRM called Customer Knowledge Relationship Management (CKRM) Process depending on analysis of various models presented in KM and CRM. The main highlighting is laid upon the concepts of the concept of customer knowledge (knowledge about customer, knowledge for customer, knowledge from customer). Therefore, this paper contributes to the development of KM process (Knowledge Process about Customer, Knowledge Process for Customer, and Knowledge Process from Customer). The paper investigated how the companies in Jordan developed KM process to improvement the CRM process. Based on data collected from the company, results from analysis indicated that the KM process had a positive effect on CRM process.

scholarly journals Knowledge Management and Supply Chain Management for Creating E-business Strategy

2015 ◽  
Vol 10 (7) ◽  
pp. 2343-2352
Author(s):  
Ming-Chang Lee
Keyword(s):  
Knowledge Management ◽  
Supply Chain ◽  
Supply Chain Management ◽  
Business Strategy ◽  
Business Environment ◽  
Strategy Formulation ◽  
Chain Management ◽  
Basic Objective ◽  
Business Technology ◽  
Positive Effect

The basic objective of the paper is to reconcile the literature on knowledge management and supply Chain management in organizations. The paper build strategy formulation, the inputs to strategy formulation process are the results of evaluating e-business technology, the business environment, plus knowledge management and Supply-Chain management to dig out the important relationships and flows of activities. Theoretical relationships are enriched by the conclusions drawn from literature review.  It includes Supply-Chain management and Knowledge management. By studying conceptual studies, we find that different components of Knowledge Management as Knowledge activities, Knowledge types, transformation of knowledge and technology have a significant positive effect in bringing strategies through transformation of knowledge into knowledge assets in organizations.  The strategy diagram divides implementation into the technical and the business aspects.

Aligning the Warehouse and the Web

2011 ◽  
pp. 18-24 ◽  
Author(s):  
Hadrian Peter
Keyword(s):  
Semantic Web ◽  
Data Warehouse ◽  
Business Environment ◽  
Global Business ◽  
Meta Data ◽  
External Data ◽  
Extensible Markup ◽  
Modern Business ◽  
The Impact ◽  
The Web

Data warehouses have established themselves as necessary components of an effective IT strategy for large businesses. To augment the streams of data being siphoned from transactional/operational databases warehouses must also integrate increasing amounts of external data to assist in decision support. Modern warehouses can be expected to handle up to 100 Terabytes or more of data. (Berson and Smith, 1997; Devlin, 1998; Inmon 2002; Imhoff et al, 2003; Schwartz, 2003; Day 2004; Peter and Greenidge, 2005; Winter and Burns 2006; Ladley, 2007). The arrival of newer generations of tools and database vendor support has smoothed the way for current warehouses to meet the needs of the challenging global business environment ( Kimball and Ross, 2002; Imhoff et al, 2003; Ross, 2006). We cannot ignore the role of the Internet in modern business and the impact on data warehouse strategies. The web represents the richest source of external data known to man ( Zhenyu et al, 2002; Chakrabarti, 2002; Laender et al, 2002) but we must be able to couple raw text or poorly structured data on the web with descriptions, annotations and other forms of summary meta-data (Crescenzi et al, 2001). In recent years the Semantic Web initiative has focussed on the production of “smarter data”. The basic idea is that instead of making programs with near human intelligence, we rather carefully add meta-data to existing stores so that the data becomes “marked up” with all the information necessary to allow not-sointelligent software to perform analysis with minimal human intervention. (Kalfoglou et al, 2004) The Semantic Web builds on established building block technologies such as Unicode, URIs(Uniform Resource Indicators) and XML (Extensible Markup Language) (Dumbill, 2000; Daconta et al, 2003; Decker et al, 2000). The modern data warehouse must embrace these emerging web initiatives. In this paper we propose a model which provides mechanisms for sourcing external data resources for analysts in the warehouse.

scholarly journals Determinants of knowledge management systems success in the banking industry

2016 ◽  
Vol 46 (1) ◽  
pp. 2-20 ◽  
Author(s):  
Tat Huei Cham ◽  
Yet Mee Lim ◽  
Boon Liat Cheng ◽  
Teck Heang Lee
Keyword(s):  
Knowledge Management ◽  
Social Factors ◽  
User Satisfaction ◽  
Structural Equation ◽  
Management Support ◽  
System Quality ◽  
Measurement Scales ◽  
Positive Role ◽  
Content Type ◽  
The Impact

Purpose – This study aims to examine the impact from technical and social aspects on knowledge management system (KMS) success. Moreover, this study also attempts to examine the interrelationships between KMS success and user satisfaction. Design/methodology/approach – A questionnaire survey was used to collect data from the commercial bank officers to test the proposed KMS success model. All the measurement scales adopted in this study were adopted from the existing literature. The data collected in this study were analysed using both SPSS and structural equation modelling approach via AMOS. Findings – The research results indicate that both technical (knowledge quality, system quality and service quality) and social factors (user trust and management support) play a significant and positive role in system user satisfaction. The results also show that user satisfaction have a direct influence on the success of KMS and vice versa. Originality/value – This study is one of the few studies on KMS which include both the technical and social perspectives in examining KMS success. This research study raises the importance of social factors, which have been earlier neglected by many studies on KMS success models. Moreover, the interrelationships relationship between KMS success and user satisfaction also been examined in this study.

scholarly journals Specialists’ training by integration of the high school and business structures

2020 ◽  
Vol 164 ◽  
pp. 12016
Author(s):  
Aleksandra Kobicheva ◽  
Anna Safonova
Keyword(s):  
Higher Education ◽  
Public Relations ◽  
Business Environment ◽  
Educational Process ◽  
Professional Skills ◽  
Global Trends ◽  
Project Activity ◽  
Quality Of Higher Education ◽  
Business Structures ◽  
The Impact

According to global trends, universities should now be responsible for training a new generation of researchers and highly qualified managers who are ready to implement innovative activities in the modern market economy. This article focuses on the problems of professionalization and training of a modern specialist through the integration of educational and business structures. The purpose of this study is to substantiate the importance of the interaction of universities with business structures as a factor contributing to the solution of these problems and improving the quality of higher education in general. The article provides examples of the interaction of the Higher School of Media Communications and Public Relations (SPbPU) with enterprises based on the implementation of project activities. We have analysed students 'essays regarding participation in this kind of project activity, reflecting positive and negative experiences and allowing us to assess the impact of project activity on students' professional skills. More than 71% of students noted the significant contribution of project activity to their creativity and professional skills, and thus confirmed the importance of the interaction of higher education with the business environment, primarily for the educational process.

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