scholarly journals Changing the Story: An Alternative Approach to System Change in Public Service Innovation

2021 ◽  
Vol 9 (2) ◽  
pp. 52-70
Author(s):  
Sandra Geelhoed ◽  
Hayley Trowbridge ◽  
Sarah Henderson ◽  
Lauren Wallace-Thompson
Keyword(s):  
Lived Experience ◽  
Public Service ◽  
Service Innovation ◽  
System Change ◽  
Shared Values ◽  
Negative Consequences ◽  
The Past ◽  
The People ◽  
Alternative Approach ◽  
Managerial Innovation

Abstract Storytelling is a powerful instrument for system change. Telling stories of lived experience, listening to them, and sharing them contributes to a culture of trust based on dignity, mutual respect and shared values. In this paper we draw attention to public service innovation and co-creation with the people the service is meant for. In the past years, public service innovation was result-and output driven, targeting technological and managerial innovation. Stories of service users revealed the unintended negative consequences of such innovation policies and opened new perspectives for conversations of change based on shared values leading to innovations based on human development and dignity.

scholarly journals INOVASI BIROKRASI PELAYANAN PUBLIK BIDANG SOSIAL TENAGA KERJA DAN TRANSMIGRASI DI KABUPATEN KUDUS

GEMA PUBLICA ◽  
2015 ◽  
Vol 1 (1) ◽  
pp. 45
Author(s):  
Aufarul Marom
Keyword(s):  
Quality Of Service ◽  
Public Service ◽  
Service Innovation ◽  
Service Improvement ◽  
Improvement Strategy ◽  
The People ◽  
Long Time ◽  
On Line ◽  
Bureaucratic Institutions

One thing that can be felt directly by the people of the presence ofgovernment and bureaucracy is a public service. Through this public service tothe community will be able to assess the how big is the quality of service that hasbeen provided by the institutions of public services to the community as well asto the level where people feel satisfied with the existing services. Publiccomplaints against the lack of quality of service is one indicator that shows theinadequacy of the services provided by the bureaucratic apparatus. Demands andneeds of the community is a challenge for bureaucracy to be able to provide thebest service and to be able to perform its function properly. To that end,bureaucratic institutions need to implement a service improvement strategy thatresponds to the needs of people who wish to improve the quality of service.Based on the results of the study showed that the social field of manpower andtransmigration in Kudus Regency has two very popular service innovation andseeded. The first innovation is innovation that is the home of surgical services forKudus residents and citizens of the disadvantaged have the opportunity toreceive services such as house surgeon with the requirements that have beenset. The second innovation in the form of a death benefit up to one million rupiahfor the Kudus citizens who are entitled to obtain it. The conclusion of the researchshowed that the Public Service Innovation in Dinsosnakertrans Kudus Regencyhas been done with a Yellow Card service opportunities through on-line. SocialAssistance Home Surgery is often still experiencing problems because ofincomplete to the terms and conditions required for the maintenance of suchassistance. Social Assistance Benefit Death still constrained quite a long time toreduce the assistance because disbursement procedure that is long enough.Key words : Innovation; Bureaucracy; Service; Dinsosnakertrans

Suicidal Behavior in Black South Africans

Crisis ◽  
2003 ◽  
Vol 24 (1) ◽  
pp. 24-28 ◽  
Author(s):  
Lourens Schlebusch ◽  
Naseema B.M. Vawda ◽  
Brenda A. Bosch
Keyword(s):  
South African ◽  
Suicidal Behavior ◽  
Health Care Facilities ◽  
South African Society ◽  
South Africans ◽  
The Past ◽  
The People ◽  
Care Facilities ◽  
Black South Africans ◽  
To Come

Summary: In the past suicidal behavior among Black South Africans has been largely underresearched. Earlier studies among the other main ethnic groups in the country showed suicidal behavior in those groups to be a serious problem. This article briefly reviews some of the more recent research on suicidal behavior in Black South Africans. The results indicate an apparent increase in suicidal behavior in this group. Several explanations are offered for the change in suicidal behavior in the reported clinical populations. This includes past difficulties for all South Africans to access health care facilities in the Apartheid (legal racial separation) era, and present difficulties of post-Apartheid transformation the South African society is undergoing, as the people struggle to come to terms with the deleterious effects of the former South African racial policies, related socio-cultural, socio-economic, and other pressures.

The Local Government of Kulon Progo Regency Innovation in Subduing Capitalism through Community Empowerment

2020 ◽  
Vol 4 (2) ◽  
pp. 229
Author(s):  
Muhammad Eko Atmojo ◽  
Helen Dian Fridayani
Keyword(s):  
Qualitative Method ◽  
Positive Impact ◽  
Community Empowerment ◽  
Case Study Approach ◽  
Study Approach ◽  
The Past ◽  
The People ◽  
District Government ◽  
The Government

Kulon Progo Regency is one of the districts that has many innovations, one of which is community empowerment in collaboration with a modern shop abbreviated as the shop name owned by the people (tomira). This research was motivated by the achievements of the Kulon Progo district government in carrying out development and innovation in the development of the Kulon Progo region by fully involving the Kulon Progo district community through community empowerment. This initiative was taken by the government of Kulon Progo Regency to improve community empowerment and protect the people of Kulon Progo Regency from various economic threats. Considering that in the past few years many modern shops have mushroomed in each district/city, so this is what makes Kulon Progo Regency move quickly to empower the community by collaborating between MSMEs or cooperative with modern shops. This study uses a qualitative method which case study approach. With the empowerment that has been done, the original products of Kulon Progo Regency or local products can be traded in modern stores so that local products in Kulon Progo Regency can compete with national products in these modern stores. The existence of such cooperation will indirectly improve the image of Kulon Progo Regency and lift the original products of Kulon Progo Regency. The lifting of the original products of Kulon Progo Regency will have a positive impact on the community, where indirectly the economy of the community will increase so that there will be prosperity for the community. Kabupaten Kulon Progo adalah salah satu kabupaten yang memiliki banyak inovasi, salah satunya adalah pemberdayaan masyarakat bekerja sama dengan toko modern disingkat nama toko yang dimiliki oleh masyarakat (tomira). Penelitian ini dilatarbelakangi oleh pencapaian pemerintah kabupaten Kulon Progo dalam melakukan pengembangan dan inovasi dalam pengembangan wilayah Kulon Progo dengan melibatkan sepenuhnya masyarakat kabupaten Kulon Progo melalui pemberdayaan masyarakat. Inisiatif ini diambil oleh pemerintah Kabupaten Kulon Progo untuk meningkatkan pemberdayaan masyarakat dan melindungi masyarakat Kabupaten Kulon Progo dari berbagai ancaman ekonomi. Menimbang bahwa dalam beberapa tahun terakhir banyak toko-toko modern telah menjamur di setiap kabupaten/kota, jadi inilah yang membuat Kabupaten Kulon Progo bergerak cepat untuk memberdayakan masyarakat dengan berkolaborasi antara UMKM atau bekerjasama dengan toko-toko modern. Penelitian ini menggunakan metode penelitian kualitatif dengan pendekatan studi kasus, dengan metode yang digunakan adalah dokumentasi. Dengan pemberdayaan yang telah dilakukan, produk asli Kabupaten Kulon Progo atau produk lokal dapat diperdagangkan di toko modern sehingga produk lokal di Kabupaten Kulon Progo dapat bersaing dengan produk nasional di toko modern ini. Adanya kerjasama tersebut secara tidak langsung akan meningkatkan citra Kabupaten Kulon Progo dan mengangkat produk asli Kabupaten Kulon Progo. Pencabutan produk asli Kabupaten Kulon Progo akan berdampak positif bagi masyarakat, di mana secara tidak langsung perekonomian masyarakat akan meningkat sehingga akan ada kesejahteraan bagi masyarakat.

Fenny Roshayanti: A Biography of Science Educator for Our Time

2019 ◽  
Author(s):  
Adib Rifqi Setiawan
Keyword(s):  
Sampling Technique ◽  
Science Educator ◽  
Data Sources ◽  
Negative Consequences ◽  
Academic Advisor ◽  
External Audit ◽  
Narrative Approaches ◽  
The Past ◽  
Science Technology ◽  
And Mathematics

STEAM is an acronym for Science, Technology, Engineering, Art, Mathematics. STEAM defined as the integration of science, technology, engineering, art, and mathematics into a new cross-disciplinary subject in schools. The concept of integrating subjects in Indonesian schools, generally is not new and has not been very successful in the past. Some people consider STEAM as an opportunity while others view it as having problems. Fenny Roshayanti is science educator and researcher that consider STEAM as an opportunity. She has involved the study of STEAM, as an author, educator, academic advisor, and seminar speaker. This article examines what it has been and continues work from Fenny Roshayanti in the science education. Our exploration uses qualitative methods of narrative approaches in the form of biographical studies. Participants as data sources were selected using a purposive sampling technique which was collected based on retrospective interview and naturalistic observation. Data's validity, reliability, and objectivity checked by using external audit techniques. This work explores the powerful of female’s personal style in developing a form of social influence based on her forms of capital as well as address the positive and negative consequences that may follow while implement and research STEAM in teaching classroom.

People and Climate Change

2019 ◽  
Keyword(s):  
Climate Change ◽  
Lived Experience ◽  
Social Institutions ◽  
Well Being ◽  
The United States ◽  
Negative Consequences ◽  
Social Dimensions ◽  
Community Inclusion ◽  
Global Issue ◽  
Political Challenge

Climate change is a profoundly social and political challenge with many social justice concerns around every corner. A global issue, climate change threatens the well-being, livelihood, and survival of people in communities worldwide. Often, those who have contributed least to climate change are the most likely to suffer from its negative consequences and are often excluded from the policy discussions and decisions that affect their lives. This book pays particular attention to the social dimensions of climate change. It examines closely people’s lived experience, climate-related injustice and inequity, why some groups are more vulnerable than others, and what can be done about it—especially through greater community inclusion in policy change. A highlight of the book is its diversity of rich, community-based examples from throughout the Global South and North. Sacrificial flood zones in urban Argentina, forced relocation of United Houma tribal members in the United States, and gendered water insecurities in Bangladesh and Australia are just some of the in-depth cases included in the book. Throughout, the book asks social and political questions about climate change. Of key importance, it asks what can be done about the unequal consequences of climate change by questioning and transforming social institutions and arrangements—guided by values that prioritize the experience of affected groups and the inclusion of diverse voices and communities in the policy process.

(Anamnesis) Revolting Bodies: “Le Forgeron” and the Poetry of the Past

2018 ◽  
Author(s):  
Robert St. Clair
Keyword(s):  
Victor Hugo ◽  
The Political ◽  
The Past ◽  
The People ◽  
Political Struggles ◽  
Louis Xvi

weChapter 4 takes up the question of poetry and engagement at its most explicit and complex in Rimbaud, focusing on a long, historical epic entitled “Le Forgeron.” We read this poem, which recreates and re-imagines a confrontation between the People in revolt and Louis XVI in the summer of 1792, as Rimbaud’s attempt to add a revolutionary supplement to the counter-epics modeled by Victor Hugo in Châtiments. Chapter 4 shows how Rimbaud’s “Forgeron” challenges us to examine the ways in which a poem might seek “to enjamb” the caesura between poiesis and praxis by including and complicating revolutionary (counter)history into its folds in order to implicate itself in the political struggles of its time.

Australia and People Seeking Asylum who Arrive by Boat

2018 ◽  
pp. 518-536
Author(s):  
Caroline Fleay
Keyword(s):  
Political Parties ◽  
United Nations ◽  
Government Policies ◽  
The Past ◽  
The People ◽  
The Status ◽  
Repeated Use ◽  
United Nations Convention ◽  
The United Nations

Throughout the past forty years various leaders from both major political parties in Australia have categorized the arrival by boat of people seeking asylum as a “crisis” and the people themselves as “illegal.” This is despite Australia being a signatory to the United Nations Convention Relating to the Status of Refugees, and receiving relatively few people who seek asylum compared with many other countries. Punitive government policies and processes have further reinforced these representations, such that “crisis” and “illegal” can now be understood as both categories of analysis and practice. The repeated use of such categories may be helping to produce and reproduce prejudice and racism and obscure the needs and experiences of people seeking asylum.

scholarly journals Normative Aspects of Nudging in the International Sphere

AJIL Unbound ◽  
2021 ◽  
Vol 115 ◽  
pp. 263-267
Author(s):  
Doron Teichman ◽  
Eyal Zamir
Keyword(s):  
Energy Consumption ◽  
Organ Donation ◽  
Low Cost ◽  
National Level ◽  
The Past ◽  
The People ◽  
Posthumous Organ Donation ◽  
Regulatory Problems

The use of nudges—“low-cost, choice-preserving, behaviorally informed approaches to regulatory problems”—has become quite popular at the national level in the past decade or so. Examples include changing the default concerning employees’ saving for retirement in a bid to encourage such saving; altering the default about consent to posthumous organ donation to increase the supply of organs for transplantation; and informing people about other people's energy consumption to spur them to reduce theirs. Nudges are therefore used to promote the welfare of the people being nudged, and of society at large. However, the use of nudges has sparked a lively normative debate. When turning to the international arena, new arguments for and against nudges can be raised. This essay focuses on the normative aspects of using nudges in the international arena.

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