scholarly journals Multidimensional public sector organizations' digital maturity model

2021 ◽  
pp. 27-40
Author(s):  
Tomasz KAFEL ◽  
Angelika WODECKA-HYJEK ◽  
Rafał KUSA
Keyword(s):  
Public Sector ◽  
Future Development ◽  
Digital Technologies ◽  
Maturity Model ◽  
Moderate Degree ◽  
Public Sector Organization ◽  
Proposed Model ◽  
Public Sector Organizations ◽  
Digital Competencies ◽  
Six Dimensions

The aim of this study is twofold. First, this study develops a model of an organization's digital maturity that is adjusted to public sector organization. Second, based on the proposed model, digital maturity of several types of public sector organizations is diagnosed. The proposed model includes six dimensions, namely, digitalization-focused management, openness to stakeholders' (partners') needs, digital competencies of employees, digitalization of processes, digital technologies, and e-innovativeness. This model was tested on a sample of 136 public sector organizations operating in Malopolska Region in Poland. The results indicate that, among the six dimensions of digital maturity, the use of digital technologies and digitalization-focused management scored the highest (equivalent to a high and moderate degree of digital maturity). Employees’ digital competencies also represent a moderate level of digital maturity (but still significantly lower). The remaining dimensions, namely, e-innovativeness, digitalization of processes, and openness to stakeholders’ needs, represent a low level of digital maturity. The results show that the examined types of public sector organizations differ in terms of digital maturity. The observed characteristics regarding digital maturity are sufficient to indicate the direction of future development for each type of organization. The proposed model can be used for the diagnosis of digital maturity on the level of a single organization as well.

scholarly journals Organizational Commitment of IT Professionals in Public Sector

2011 ◽  
Vol 2 (6) ◽  
pp. 266-274
Author(s):  
Zahid Mehmood Awan ◽  
Muhammad Khalil Shahid .
Keyword(s):  
Job Satisfaction ◽  
Information Technology ◽  
Organizational Culture ◽  
Organizational Commitment ◽  
Public Sector ◽  
It Professionals ◽  
Interpersonal Conflicts ◽  
Public Sector Organization ◽  
Proposed Model ◽  
Public Sector Organizations

This study focuses on the factors like salary/incentives, interpersonal conflicts, employeesorganization interface, job satisfaction and organizational culture, in order to clarify the behavior of organizational commitment among information technology employees in public sector organizations. The study provides an insight of the culture of public sector organization, which managers may use for the improvement of organizational commitment. The study tested and analyzed the proposed model, which gave valuable results. The result of the study also claims that organizational commitment may be increased.

scholarly journals Risk Perception, Accounting, and Resilience in Public Sector Organizations: A Case Study Analysis

2020 ◽  
Vol 14 (1) ◽  
pp. 4
Author(s):  
Mouhcine Tallaki ◽  
Enrico Bracci
Keyword(s):  
Risk Perception ◽  
Public Sector ◽  
Budget Cuts ◽  
Case Study Analysis ◽  
Public Sector Organization ◽  
Building Resilience ◽  
Public Sector Organizations ◽  
The Face ◽  
Infrastructure Maintenance

There are various factors that can affect an organization’s ability to overcome a crisis and the uncertainties that arise thereafter. Little is known about the process of organizational resilience and the factors that can help or prevent it. In this paper, we analyzed how public sector organizations build resilience/traits of risks awareness, and in doing that, we derived some elements that could affect the process of resilience. In particular, drawing on the conceptual framework proposed by Mallak we analyzed an in-depth case study in a public sector organization (PSO) identifying some contextual dimensions implicated in the process of building resilience. In our analysis, we identified two main elements that affect resilience: Risk perception and the use of accounting. Results shown how risk perception is perceived as a trigger, while accounting is considered as an enforcer in the process of building resilience capacity. The results also show the way accounting is implicated in the management of austerity programs and supporting the creation of a resilient public sector organization. In our case, the risk has become an opportunity for change. In the face of these budget cuts, management began refocusing the company’s mission from infrastructure maintenance to providing services with a market-based logic.

Knowledge Management Dynamics and Public Sector Organization Development

2019 ◽  
pp. 55-71 ◽  
Author(s):  
Neeta Baporikar
Keyword(s):  
Knowledge Management ◽  
Public Sector ◽  
Organization Development ◽  
Theory Approach ◽  
Public Sector Organization ◽  
The People ◽  
Public Sector Organizations ◽  
Efficiency And Effectiveness ◽  
Integral Role ◽  
Grounded Theory Approach

In general, organizations should identify the skills, expertise, creativity, and motivation of the people if they have to become more competitive and enhance their performance. This is all the more crucial for public sector organizations. Knowledge therein plays a critical and integral role in being productive and innovative. But, unfortunately, public sector organizations don't recognize and take advantage of the dynamics of knowledge management for developing. Implying expertise and skills of the people in the form of knowledge which they possess is ignored or at best used sporadically. Adopting a grounded theory approach and in-depth literature review, the aim of this chapter is to critically appraise public sector organization development through knowledge management dynamics. The focus is on this neglected area because in this competitive era, public sector organizations' success depends not only on the basis of efficiency and effectiveness but also on how they identify, gather, manage, integrate, share and disseminate relevant knowledge to their human capital to bring innovation.

Telework in Public Sector Organizations: The Slovak National Library

2016 ◽  
Vol 14 (2-3) ◽  
Author(s):  
Mária Murray Svidroňová ◽  
Beáta Mikušová Meričková ◽  
Juraj Nemec
Keyword(s):  
Public Sector ◽  
Work Organization ◽  
Vital Role ◽  
Information And Communications Technologies ◽  
Institutional Dynamics ◽  
Public Sector Organization ◽  
The Social ◽  
Communications Technologies ◽  
Public Sector Organizations ◽  
Original Survey

Reforms of government and public administration combined with use of information and communications technologies (ICT) have brought many innovations in public sector, including telework as a form of organizing and performing work out of the employers´ premises. This structural change in work organization aims at increasing efficiency and in some cases, economy, too. The authors used qualitative and quantitative approach based on original survey data from own research, including data collected within the LIPSE project. Main findings point out the factors that influence the use of telework in the conditions of Slovakia in a selected public sector organization, e.g. the social, technological and inter-institutional dynamics factors playing a vital role in telework adoption.

scholarly journals Public–Private Partnerships: from Contested Concepts to Prevalent Practice

2004 ◽  
Vol 70 (2) ◽  
pp. 199-215 ◽  
Author(s):  
Tony Bovaird
Keyword(s):  
Public Sector ◽  
Future Development ◽  
Good Governance ◽  
Early Stage ◽  
Public Private Partnerships ◽  
The Public ◽  
Public Sector Organization ◽  
Current State ◽  
The World ◽  
The Future

This article explores the current state of knowledge in relation to public–private partnerships (PPPs), taken to mean working arrangements based on a mutual commitment (over and above that implied in any contract) between a public sector organization with any organization outside of the public sector. Since it originally became fashionable over 25 years ago, the concept of PPPs has been strongly contested. However, PPPs are now to be found in the public domain in many countries around the world and their number has been increasing in recent years. This article looks at how this has happened, what have been the strengths and weaknesses of this development and what the future may hold for PPPs. It argues that we are still at an early stage of learning which types of PPP are appropriate for which tasks and at managing PPPs to increase public value. It will be essential to apply principles of good governance to the future development of PPPs — but it will also be necessary to ensure that these principles are genuinely appropriate to the context in which these PPPs are working.

scholarly journals Corporate Branding Organisasi Sektor Publik: Studi pada Technology Business Incubation Center Puspiptek

2020 ◽  
Vol 19 (3) ◽  
pp. 290-307
Author(s):  
Shiddiq Sugiono ◽  
◽  
Maria Puspitasari ◽  
Keyword(s):  
Public Sector ◽  
Corporate Branding ◽  
Descriptive Analysis ◽  
Budget Management ◽  
Business Incubation ◽  
Communication Climate ◽  
Positive Communication ◽  
Public Sector Organization ◽  
Public Sector Organizations ◽  
Provision Of Services

Abstract. Technology Business Incubation Center (TBIC) Puspiptek is a public sector organization that provides business incubation services to startup companies. Communicating the identity of the organization to stakeholders is one effort that can be done to build its own appeal compared to other organizations. This study aims to provide an overview and evaluate the TBIC Puspiptek corporate branding activities through alignment of the vision-culture-image (VCI) model. The method used in this research is descriptive analysis with a qualitative approach, while the research data were obtained through interviews with TBIC management and documentation studies. The results of the study mentioned that TBIC Puspiptek has tried to harmonize its goals, culture and image even though there are still gaps between these components. TBIC has sought to harmonize its identity through the provision of services that foster a spirit of technopreneurship, build a positive communication climate and build good budget management. As for the gaps that arise due to less intense communication with stakeholders, the culture of public sector organizations that are less suited to the private sector as well as the irrelevance of the competencies of incubator managers. The conclusion that can be drawn is that public sector organizations involved in business competition need to do corporate branding in order to have their own appeal compared to other organizations. This research also provides various implications, one of which is to transform the Puspiptek culture as a learning organization. Keywords: Corporate branding, public sector organizations, business incubator, identity, VCI model

scholarly journals THE DEVELOPMENT OF ANTI‐CORRUPTION ENVIRONMENT IN LITHUANIAN PUBLIC SECTOR: BEST PRACTICE AND EXPERIENCE

2020 ◽  
pp. 92-115
Author(s):  
Raimundas Kalesnykas
Keyword(s):  
Public Sector ◽  
Best Practice ◽  
Good Governance ◽  
Conflicts Of Interest ◽  
Active Role ◽  
Added Value ◽  
Problem Analysis ◽  
The Public ◽  
Public Sector Organization ◽  
Public Sector Organizations

The article analyses the preconditions for the establishment of an anti-corruption environment in the public sector organization and demonstrates Lithuania's best practices in this area. Corruption as a multi - structured global phenomenon undermines good governance, public trust in public sector organizations and causes serious damage to the functioning of those organizations. One of the essential aspiration of the Lithuanian Government is to reduce the extent of corruption, increase transparency, fairness and openness in the public sector. Research focus on justification the hypothesis, that the public sector organizations must play an active role in the field of combating corruption, creating an unfavourable environment for corruption prevail. The purpose of the research is to show the added value for the development of anti-corruption environment in the public sector as one of the effective tool minimizing the extent of corruption. Research results shows that legislation alone is not sufficient to solve corruption problem. Public sector organizations usually do not have effective anti-corruption tools to prevent and manage various forms of corruption (bribery, nepotism, conflicts of interest, etc.). By conveying best practice, the author presented a new initiative of Lithuanian public sector organizations to develop anti-corruption environment aimed at minimizing the likelihood of manifestation of corruption. Logical and comparative analysis, document analysis, problem analysis and systematic approach research methods are used analyzing issues related with the boosting effectiveness of combating corruption in the public sector. The author's position and concludes, that the development of an anti-corruption environment should become a strategic priority of the public sector organization, which requires the establishment of an effective management system of corruption prevention and the commitment shown by top management to ensure its functioning in a realistic rather than formal way.

INNOVATIVE METHODS OF KNOWLEDGE SHARING IN PUBLIC SECTOR ORGANIZATIONS

2018 ◽  
Vol 19 (1) ◽  
pp. 91-106
Author(s):  
Izabela Michalik
Keyword(s):  
Public Sector ◽  
Knowledge Sharing ◽  
Technological Progress ◽  
The Public ◽  
Public Sector Organization ◽  
Innovative Methods ◽  
Public Sector Organizations ◽  
The Subject ◽  
Creative Problem ◽  
Characteristic Features

The public sector organizations are the subject of the continuous development, which includes introduction of innovative changes. They are based on creative problem solving, applying new solutions and methods of operations, so on learning and creating knew knowledge. In the public sector organization knowledge is one of the most important resources and it has the key significance for the position of an organization, so innovative practice, connected with knowledge sharing, are particularly essential. Technological progress contributes the increased knowledge, gained in organizations, and knowledge sharing builds the identity of the organization and workers’ loyalty, what leads to the reaching the effect, which brings benefits to the whole organization. The aim of this article is a presentation of the characteristic features of knowledge, together with strategies of its codification and personalization, the review of innovative methods of knowledge sharing in the public organizations, as well as the indicate the effects of innovative knowledge sharing.

scholarly journals The transformation of work in digitized public sector organizations

2018 ◽  
Vol 31 (5) ◽  
pp. 1176-1190 ◽  
Author(s):  
Ursula Plesner ◽  
Lise Justesen ◽  
Cecilie Glerup
Keyword(s):  
Public Sector ◽  
Digital Technologies ◽  
Future Research ◽  
Organizational Studies ◽  
Organization Studies ◽  
Systematic Account ◽  
Content Type ◽  
The Public ◽  
Wide Range ◽  
Public Sector Organizations

PurposeThe purpose of this paper is to examine what the authors can learn from organization studies of digital technologies and changes in public organizations, and to develop a research agenda that allows us to produce systematic knowledge about how work practices in the public sector change with digitization.Design/methodology/approachThe paper is based on an analysis of the organizational studies literature on how digital technologies lead to changes in public sector organization. The literature comprises a wide range of different case studies, and they are analyzed with a specific focus on the insights they offer regarding bureaucracy, accountability and professionals.FindingsThe paper identifies various examples of how digital technologies change important aspects of public sector organizations relating to bureaucracy, accountability and professionals. It is a main finding that no systematic account exists in the organization literature of changes due to digitization specific to the public sector.Practical implicationsThe knowledge produced by current and future research in this area is directly applicable for change management. To react productively on the digitization imperative, public managers need to deepen their knowledge of the organizational dimension of digitization.Originality/valueThe paper proposes an agenda for future research, which has the potential to produce both systematic and useful knowledge of how digitization changes central aspects of public sector organizations.

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