DIGITAL TRANSFORMATION OF THE PUBLIC SECTOR OF THE ECONOMY

2020 ◽  
Vol 13 (3) ◽  
pp. 32-44
Author(s):  
N.N. Matnenko ◽  
Keyword(s):  
Public Sector ◽  
Public Administration ◽  
Public Services ◽  
Digital Transformation ◽  
Economic Relations ◽  
The Public ◽  
Current State ◽  
Further Development

The article is devoted to one of the current topics – the digital transformation of the economy and the public sector. The introduction notes the irreversibility of the processes of digitalization of social and economic relations. In order to identify the current state of digital transformation, an assessment was made of the readiness and degree of penetration of digitalization in the public sector, including public administration. The analysis showed an increase and increase in the efficiency of digitalization of the provision of public services and public administration. Despite tangible successes, there are a few difficulties and barriers to digitalization. At the end of the article, the main directions of further development were considered and the possible effect of the digital transformation of the public sector of the economy was assessed

Information in Electronic Government

2011 ◽  
pp. 1035-1040
Author(s):  
M. Corsi
Keyword(s):  
Human Capital ◽  
Public Sector ◽  
Private Sector ◽  
Public Administration ◽  
Public Services ◽  
New Technologies ◽  
Electronic Government ◽  
Information Costs ◽  
Economic Relations ◽  
The Public

Information and communications technology (ICT) is radically changing productive processes in both the private and public sectors. Institutions that are more efficient eliminate production diseconomies and enable a more functional market. Specifically, institutions can multiply the incentives for human capital accumulation both by reducing the endogenous uncertainty in social-economic relations and by providing additional input to human capital generation itself (think of schools, universities, and research institutes). Mainstream economic thinking generally accepts the argument according to which the transaction and information costs that are inherent to policy-making are largely greater than those incurred by the private sector (Dixit, 1996). If this is true, then public sector intervention is denied the possibility of achieving more efficient results than those obtained by the private sector (Holstrom & Milgrom,1991). Yet, ICT is radically transforming the way government entities perform their activities, which makes a timely debate on public sector information, in all its forms, all the more crucial. Public administrations are following the example of the private sector by harnessing the efficiency-boosting potential of these new technologies. This development goes under the name of “electronic government” (e-government) and it encompasses both the internal and external applications of ICT in the public sector. The importance of this development is increasingly evident in many countries of the world. Experiments are underway in Europe, at all levels of public administration (local, regional, national, and supranational), to improve the efficiency of public services and to increase interactions with the external world. ICT not only facilitates the inner workings of administrative machinery, it also eases communication between different branches of the administration and its interaction with citizens and businesses. This latter aspect is one of the main advantages of e-government, as it brings public sector entities, businesses, and citizens closer together, as well as improving the standard of public services. In September 2003, the European Commission issued a Communication on “The Role of E-government for Europe’s Future”: it stated that e-government “is an enabler to realise a better and more efficient public administration. It improves the development and implementation of public policies and helps the public sector to cope with the conflicting demands of delivering more and better services with fewer resources” (p. 7).

The specificity of the digital transformation of the public sector

2021 ◽  
Vol 150 (3) ◽  
pp. 1-23
Author(s):  
Katarzyna Śledziewska ◽  
Renata Włoch
Keyword(s):  
Public Sector ◽  
Public Administration ◽  
Main Part ◽  
New Technology ◽  
Digital Technologies ◽  
Digital Transformation ◽  
The Internet ◽  
The Public ◽  
The Subject ◽  
The Impact

In this article we focus on identifying the specificity of digital transformation within the public sector. The aim of the article is to present the main mechanisms resulting from the introduction of digital innovations that have changed the functioning of the public sector. Starting from a discussion on the technological requirements of digital transformation, we briefly characterise the use of computers and the Internet in public administration, resulting in the development of e-services and administration. The main part of the article is devoted to discussing the specificity of the implementation of the new digital technologies in public administration, focusing mainly on artificial intelligence and blockchain technologies. Our thesis is that the impact of innovative digital technologies on the operation standards and structure of public administration should be analysed through the prism of interrelated mechanisms of datafication and platformisation, characteristic for the digital economy. The adopted methodology, which is based on an analysis of the subject literature and an analysis of new technology implementations in public administration in EU countries, indicates the pilot, random and non-transformational nature of these implementations, partly due to the lack of well-established methodologies to study and assess the maturity of digital transformation within the public sector.

Co-Operation between the Public Administration and Non-Profit Organisations as a Condition of the Development of Public Entrepreneurship

2017 ◽  
pp. 253-275
Author(s):  
Angelika Wodecka-Hyjek
Keyword(s):  
Civil Society ◽  
Public Sector ◽  
Public Administration ◽  
Public Services ◽  
Non Profit ◽  
The Public ◽  
Social Dialogue ◽  
Public Entrepreneurship ◽  
The Uk

The chapter presents the models of co-operation between the public administration and non-profit organisations with regard to performing public services, supporting civil initiatives, building social dialogue and shaping civil society in the context of the development of public entrepreneurship. The issues presented at the beginning related to the separation of entrepreneurship in the public sector; emphasis was put on the need for co-operation between the public sector and non-profit organisations as a condition of the development of public entrepreneurship. Then the models of co-operation of the public sector and non-profit organisations in the UK, Canada, Estonia and Poland were characterised. In consequence of the conducted discourse, postulates and recommendations were presented with regard to building efficient and effective co-operation between the public administration and the sector of non-profit organisations and its role in the development of public entrepreneurship.

scholarly journals IMPLEMENTATION OF THE STATE POLICY REGISTRATION OF PROPERTY RIGHTS USING BENCHMARKING METHODS

2021 ◽  
Vol 7 (4) ◽  
pp. 35-42
Author(s):  
Oleg Bolgar ◽  
Liudmyla Bogush
Keyword(s):  
Property Rights ◽  
Service Sector ◽  
Public Services ◽  
Actual State ◽  
Economic Relations ◽  
Services Sector ◽  
The Public ◽  
Current State ◽  
Expert Assessments ◽  
High Degree

The subject of the study is organizational and economic relations that arising in the application of market instruments of regulation of public services for the registration of rights. Methodology. The instrumental and methodological apparatus of the research is formed by the applied methods of economic analysis of the activities of organizations in the service sector, statistical methods, selective observation, the method of economic and mathematical modelling, grouping, generalization, expert assessments, methods of economic theory, marketing, etc. The aim of the article is to develop theoretical and methodological provisions, as well as the development of practical recommendations to improve the process of providing public services for the registration of property rights on the basis of benchmarking. The results of the study showed that the current state of the public services sector is characterized by uneven development and use of modern forms and methods of their management. Improvement of the system of management of public services involves studying the application of best practices, finding solutions for those areas where the gap between the desired and actual state of public services is maximum or exceeds accepted standards. Benchmarking is the most suitable tool for solving these problems. Conclusion. The development of public services for the registration of property rights is a process of consecutive management decisions, based on which methods and ways to improve the effectiveness of their provision are determined. Each stage of the benchmarking process is characterized by a high degree of responsibility of the decisions made, since the wrong choice at one stage will lead to incorrect conclusions and results of subsequent stages. Therefore, when developing a system of public services for the registration of property rights, a consistent algorithm that meets the requirements of management is needed. The benchmarking process is constant and regular. Property rights registration authorities, being monopolists in providing registration services at the regional level, implement the function of satisfying the needs of the population and are financed from the budget. A number of reasons, such as the impersonality of budget funds, indirect interaction between the consumer and the service producer, lack of motivation of employees to meet public needs, lead to the emergence and increase of gaps in the perception of consumers and service producers. In turn, benchmarking is a reliable tool for optimizing the process of providing the services in question and minimizing these gaps.

scholarly journals DATAFICATION IN THE PUBLIC SECTOR: EXPLORING THE BORDERS BETWEEN PUBLIC SERVICES AND CITIZENS

2020 ◽  
Author(s):  
Hendrik Storstein Spilker ◽  
Lisa Reuter ◽  
Heather Broomfield ◽  
Anne Aasback ◽  
Tangni Cinningham Dahl-Jørgensen
Keyword(s):  
Public Sector ◽  
Service Delivery ◽  
Public Administration ◽  
Citizen Participation ◽  
Public Services ◽  
Data Driven ◽  
Organizational Restructuring ◽  
Research Project ◽  
The Public ◽  
Large Research

This panel presents on-going research from a large research project on digital infrastructures and citizen participation in the Nordic countries, with a focus on the datafication of the public sector and the construction of new borders between public services and citizens. In recent years, governments have faced increasing pressures to become datafied or “data-driven”. A more data-driven public is said to be able to develop a whole new range of services that are envisaged to result in better services, more effective government, more transparency in the public sector, more just service delivery, and the empowerment of citizens. The panel critically examines the challenges that arise when the precepts are to be converted into working services – such as: What kinds of foreseen and unforeseen transformations does the development of new services give rise to? • What kinds of resistance are the new services facing? • What new forms of expertise, enrollment of new actors, organizational restructuring and redelegation of roles and relations are needed? • How are citizens/clients envisioned and inscribed into the scenarios for future public administration? • How are citizens/clients consulted in the design and development of the services? • How are the new services experienced by citizens/clients? In sum, the presentations in this panel span a range of urgent themes related to the construction of borders (and alleys) between public sector services and citizens – from anticipations to effects and efforts.

“GOVERNMENT AS A PLATFORM” IN THE CONTEXT OF PUBLIC ADMINISTRATION REFORM

2020 ◽  
Author(s):  
А.S. DENISOV
Keyword(s):  
Decision Making ◽  
Public Sector ◽  
Private Sector ◽  
Public Administration ◽  
Digital Transformation ◽  
Modern Concept ◽  
Effective Mechanism ◽  
The Public ◽  
Public Administration Reform ◽  
The World

The article is devoted to the modern concept of government as a platform, it reveals its essence, principles, conditions of implementation and advantages. The emergence of the concept is associated with the process of digital transformation going on in the leading countries of the world. The author concludes that in the course of its implementation a state platform comes into existence on which the public sector cooperates with partners from the private sector and citizens. The author demonstrates that the prospects for cooperation are expanded, the provision of public services becomes more efficient, safe and fast and an effective mechanism for decision-making and public administration is created.

scholarly journals Co-Production of Digital Public Services in Austrian Public Administrations

2021 ◽  
Vol 11 (1) ◽  
pp. 22
Author(s):  
Noella Edelmann ◽  
Ines Mergel
Keyword(s):  
Public Sector ◽  
Service Delivery ◽  
Public Service ◽  
Public Services ◽  
New Technology ◽  
Digital Transformation ◽  
Public Service Delivery ◽  
The Public ◽  
Digital Service

In the digital transformation of public administrations, objectives are no longer simply the implementation of new technology, but the involvement of all stakeholders into the process of digitalization. The Digital Roadmap of the Austrian government emphasizes the need of co-production of public services as a key element to public service delivery and, subsequently, innovation of the public sector. To understand how co-production in digital service delivery is implemented in Austria, we conducted interviews with 41 experts from public administrations in order to understand who is involved in such processes, how they are involved, and what outcomes are to be achieved.

scholarly journals Evaluation of Efficiency in Selected Areas of Public Services in European Union Countries

2018 ◽  
Vol 10 (12) ◽  
pp. 4592 ◽  
Author(s):  
Martina Halaskova ◽  
Renata Halaskova ◽  
Viktor Prokop
Keyword(s):  
Public Sector ◽  
Public Administration ◽  
Service Sector ◽  
Public Services ◽  
Public Expenditure ◽  
Social Protection ◽  
Returns To Scale ◽  
Economic Indicators ◽  
The Public ◽  
Eu Countries

Over the past 40 years, the service sector has become the dominant area of market economies. The public sector and services financed from public financing represent a specific group within the services sector. This paper aims to evaluate the efficiency of EU countries and find the extent to which the volume of public services (and the respective financial allocations) can have an impact on selected economic indicators. To this end, the efficiency of public expenditure in five areas of public services (general public services; health; education; social protection; and recreation, culture, and religion) in 2009 and 2016 was evaluated in relation to selected economic indicators (GDP per capita and employment in services). In addition, the efficiency of public expenditure in EU countries was evaluated in relation to the size of the public sector and traditions of public administration. For cross-country analyses within the 27 European countries, data envelopment analysis and the input-oriented variable returns to scale (VRS) model were applied. The results demonstrated that in 2009, 13 out of 27 countries were efficient as opposed to 2016, where only seven countries were efficient. In countries with bigger size of public sector, the efficiency of public expenditure on services was not established. However, there was a similarity in the efficiency of public expenditure on services between groups of EU countries regarding the tradition of public administration.

Co-Operation Between the Public Administration and Non-Profit Organisations as a Condition of the Development of Public Entrepreneurship

2020 ◽  
pp. 213-235
Author(s):  
Angelika Wodecka-Hyjek
Keyword(s):  
Civil Society ◽  
Public Sector ◽  
Public Administration ◽  
Public Services ◽  
Non Profit ◽  
The Public ◽  
Social Dialogue ◽  
Public Entrepreneurship ◽  
The Uk

The chapter presents the models of co-operation between the public administration and non-profit organisations with regard to performing public services, supporting civil initiatives, building social dialogue and shaping civil society in the context of the development of public entrepreneurship. The issues presented at the beginning related to the separation of entrepreneurship in the public sector; emphasis was put on the need for co-operation between the public sector and non-profit organisations as a condition of the development of public entrepreneurship. Then the models of co-operation of the public sector and non-profit organisations in the UK, Canada, Estonia and Poland were characterised. In consequence of the conducted discourse, postulates and recommendations were presented with regard to building efficient and effective co-operation between the public administration and the sector of non-profit organisations and its role in the development of public entrepreneurship.

scholarly journals Führung und Arbeitsbedingungen in der digitalisierten öffentlichen Verwaltung

2021 ◽  
Author(s):  
Susanne A. Dreas ◽  
Tanja Klenk
Keyword(s):  
Public Sector ◽  
Public Administration ◽  
Success Factors ◽  
Digital Transformation ◽  
Decent Work ◽  
Leadership Communication ◽  
Labour Unions ◽  
The Public ◽  
Critical Success ◽  
Hr Managers

Employee participation and co-management are critical success factors for the digital transformation of public administration. By evaluating the development and implementation of digital innovations in the field of HRM, leadership, communication and organisational design in seven German public-sector organisations, this study identifies barriers and facilitators in the digital transformation of the public sector. It reflects on how to create decent work in the digital age and presents recommendations for HR managers, policymakers, staff councils and labour unions.

Sign in / Sign up

Export Citation Format

Share Document