Evaluation of Efficiency in Selected Areas of Public Services in European Union Countries

Over the past 40 years, the service sector has become the dominant area of market economies. The public sector and services financed from public financing represent a specific group within the services sector. This paper aims to evaluate the efficiency of EU countries and find the extent to which the volume of public services (and the respective financial allocations) can have an impact on selected economic indicators. To this end, the efficiency of public expenditure in five areas of public services (general public services; health; education; social protection; and recreation, culture, and religion) in 2009 and 2016 was evaluated in relation to selected economic indicators (GDP per capita and employment in services). In addition, the efficiency of public expenditure in EU countries was evaluated in relation to the size of the public sector and traditions of public administration. For cross-country analyses within the 27 European countries, data envelopment analysis and the input-oriented variable returns to scale (VRS) model were applied. The results demonstrated that in 2009, 13 out of 27 countries were efficient as opposed to 2016, where only seven countries were efficient. In countries with bigger size of public sector, the efficiency of public expenditure on services was not established. However, there was a similarity in the efficiency of public expenditure on services between groups of EU countries regarding the tradition of public administration.

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Co-Operation between the Public Administration and Non-Profit Organisations as a Condition of the Development of Public Entrepreneurship

Advances in Public Policy and Administration - Handbook of Research on Managerial Solutions in Non-Profit Organizations ◽

10.4018/978-1-5225-0731-4.ch012 ◽

2017 ◽

pp. 253-275

Author(s):

Angelika Wodecka-Hyjek

Keyword(s):

Civil Society ◽

Public Sector ◽

Public Administration ◽

Public Services ◽

Non Profit ◽

The Public ◽

Social Dialogue ◽

Public Entrepreneurship ◽

The Uk

The chapter presents the models of co-operation between the public administration and non-profit organisations with regard to performing public services, supporting civil initiatives, building social dialogue and shaping civil society in the context of the development of public entrepreneurship. The issues presented at the beginning related to the separation of entrepreneurship in the public sector; emphasis was put on the need for co-operation between the public sector and non-profit organisations as a condition of the development of public entrepreneurship. Then the models of co-operation of the public sector and non-profit organisations in the UK, Canada, Estonia and Poland were characterised. In consequence of the conducted discourse, postulates and recommendations were presented with regard to building efficient and effective co-operation between the public administration and the sector of non-profit organisations and its role in the development of public entrepreneurship.

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DATAFICATION IN THE PUBLIC SECTOR: EXPLORING THE BORDERS BETWEEN PUBLIC SERVICES AND CITIZENS

AoIR Selected Papers of Internet Research ◽

10.5210/spir.v2020i0.11149 ◽

2020 ◽

Author(s):

Hendrik Storstein Spilker ◽

Lisa Reuter ◽

Heather Broomfield ◽

Anne Aasback ◽

Tangni Cinningham Dahl-Jørgensen

Keyword(s):

Public Sector ◽

Service Delivery ◽

Public Administration ◽

Citizen Participation ◽

Public Services ◽

Data Driven ◽

Organizational Restructuring ◽

Research Project ◽

The Public ◽

Large Research

This panel presents on-going research from a large research project on digital infrastructures and citizen participation in the Nordic countries, with a focus on the datafication of the public sector and the construction of new borders between public services and citizens. In recent years, governments have faced increasing pressures to become datafied or “data-driven”. A more data-driven public is said to be able to develop a whole new range of services that are envisaged to result in better services, more effective government, more transparency in the public sector, more just service delivery, and the empowerment of citizens. The panel critically examines the challenges that arise when the precepts are to be converted into working services – such as: What kinds of foreseen and unforeseen transformations does the development of new services give rise to? • What kinds of resistance are the new services facing? • What new forms of expertise, enrollment of new actors, organizational restructuring and redelegation of roles and relations are needed? • How are citizens/clients envisioned and inscribed into the scenarios for future public administration? • How are citizens/clients consulted in the design and development of the services? • How are the new services experienced by citizens/clients? In sum, the presentations in this panel span a range of urgent themes related to the construction of borders (and alleys) between public sector services and citizens – from anticipations to effects and efforts.

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Public services: institutional and functional dimensions

Administrarea Publica ◽

10.52327/1813-8489.2021.3(111).10 ◽

2021 ◽

pp. 99-107

Author(s):

Sorin Bradu ◽

Keyword(s):

Public Administration ◽

Public Service ◽

Service Sector ◽

Public Services ◽

Service Providers ◽

The Other ◽

The Public ◽

Resources And Capabilities ◽

Main Factors ◽

Influence Behavior

In the main, the demends on public services providors for resources and capabilities will be increasingat a time when their flexibility to maneuver and to respond will be increasingly constrained. Anyway, there are two mains ways to provide public sevices: directly, by the services included into authorities of public administration structures, and a delegated-out way, to the other service providers. While there are many diferences between the countries in the extent and the ways in which public sevices are delegated-out, the main factors that will influence behavior are common to all the countries. The public service sector in Europe is vast and complex, because there is no general consensus on what constitutes a „public service”, and the activities included under the term can vary significantly between contries.

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Information in Electronic Government

Encyclopedia of Digital Government ◽

10.4018/978-1-59140-789-8.ch155 ◽

2011 ◽

pp. 1035-1040

Author(s):

M. Corsi

Keyword(s):

Human Capital ◽

Public Sector ◽

Private Sector ◽

Public Administration ◽

Public Services ◽

New Technologies ◽

Electronic Government ◽

Information Costs ◽

Economic Relations ◽

The Public

Information and communications technology (ICT) is radically changing productive processes in both the private and public sectors. Institutions that are more efficient eliminate production diseconomies and enable a more functional market. Specifically, institutions can multiply the incentives for human capital accumulation both by reducing the endogenous uncertainty in social-economic relations and by providing additional input to human capital generation itself (think of schools, universities, and research institutes). Mainstream economic thinking generally accepts the argument according to which the transaction and information costs that are inherent to policy-making are largely greater than those incurred by the private sector (Dixit, 1996). If this is true, then public sector intervention is denied the possibility of achieving more efficient results than those obtained by the private sector (Holstrom & Milgrom,1991). Yet, ICT is radically transforming the way government entities perform their activities, which makes a timely debate on public sector information, in all its forms, all the more crucial. Public administrations are following the example of the private sector by harnessing the efficiency-boosting potential of these new technologies. This development goes under the name of “electronic government” (e-government) and it encompasses both the internal and external applications of ICT in the public sector. The importance of this development is increasingly evident in many countries of the world. Experiments are underway in Europe, at all levels of public administration (local, regional, national, and supranational), to improve the efficiency of public services and to increase interactions with the external world. ICT not only facilitates the inner workings of administrative machinery, it also eases communication between different branches of the administration and its interaction with citizens and businesses. This latter aspect is one of the main advantages of e-government, as it brings public sector entities, businesses, and citizens closer together, as well as improving the standard of public services. In September 2003, the European Commission issued a Communication on “The Role of E-government for Europe’s Future”: it stated that e-government “is an enabler to realise a better and more efficient public administration. It improves the development and implementation of public policies and helps the public sector to cope with the conflicting demands of delivering more and better services with fewer resources” (p. 7).

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Co-Operation Between the Public Administration and Non-Profit Organisations as a Condition of the Development of Public Entrepreneurship

Open Government ◽

10.4018/978-1-5225-9860-2.ch012 ◽

2020 ◽

pp. 213-235

Author(s):

Angelika Wodecka-Hyjek

Keyword(s):

Civil Society ◽

Public Sector ◽

Public Administration ◽

Public Services ◽

Non Profit ◽

The Public ◽

Social Dialogue ◽

Public Entrepreneurship ◽

The Uk

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Public Administration

10.1093/actrade/9780198724230.001.0001 ◽

2016 ◽

Cited By ~ 4

Author(s):

Stella Z. Theodoulou ◽

Ravi K. Roy

Keyword(s):

Public Sector ◽

Social Welfare ◽

Public Administration ◽

Public Safety ◽

Public Services ◽

Short Introduction ◽

Daily Lives ◽

The Public ◽

Government Surveillance ◽

Insight Into

Public administration ensures the development and delivery of the essential public services required for sustaining modern civilization. Covering areas from public safety and social welfare to transportation and education, the services provided through the public sector are inextricably part of our daily lives. Public Administration: A Very Short Introduction offers practical insight into the major challenges confronting the public sector in the globalized era. Tackling some of the most hotly debated issues of our time, including the privatization of public services and government surveillance, it takes the reader on a global journey through history to examine the origins, development, and continued evolution of public administration.

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Administration by Algorithm? Public Management meets Public Sector Machine Learning

10.31235/osf.io/mwhnb ◽

2019 ◽

Cited By ~ 1

Author(s):

Michael Veale ◽

Irina Brass

Keyword(s):

Machine Learning ◽

Public Sector ◽

Public Administration ◽

Public Management ◽

Public Services ◽

Political Consequences ◽

The Public ◽

Digital Service ◽

Different Levels ◽

Scholarly Attention

Public bodies and agencies increasingly seek to use new forms of data analysis in order to provide 'better public services'. These reforms have consisted of digital service transformations generally aimed at 'improving the experience of the citizen', 'making government more efficient' and 'boosting business and the wider economy'. More recently however, there has been a push to use administrative data to build algorithmic models, often using machine learning, to help make day-to-day operational decisions in the management and delivery of public services rather than providing general policy evidence. This chapter asks several questions relating to this. What are the drivers of these new approaches? Is public sector machine learning a smooth continuation of e-Government, or does it pose fundamentally different challenge to practices of public administration? And how are public management decisions and practices at different levels enacted when machine learning solutions are implemented in the public sector? Focussing on different levels of government: the macro, the meso, and the 'street-level', we map out and analyse the current efforts to frame and standardise machine learning in the public sector, noting that they raise several concerns around the skills, capacities, processes and practices governments currently employ. The forms of these are likely to have value-laden, political consequences worthy of significant scholarly attention.

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The Rise and Rise of Market Relations in the British Public Sector: Implications for Industrial Relations

The Economic and Labour Relations Review ◽

10.1177/103530460201300103 ◽

2002 ◽

Vol 13 (1) ◽

pp. 36-59 ◽

Cited By ~ 1

Author(s):

Bob Carter ◽

Steven Davies ◽

Peter Fairbrother

Keyword(s):

Public Sector ◽

Service Sector ◽

Public Services ◽

Central Government ◽

Industrial Relations ◽

The State ◽

Employment Relations ◽

The Public ◽

Trade Unionism ◽

Changing Patterns

Having outlined a traditional model of British public sector industrial relations, this article focuses on developments from the 1980s to 2001. It argues that there has been a reorganisation of the state through privatisation and an historical shift in employment relations, from the state as a ‘model’, administrative employer to an increasingly managerial employer. In effect, a depoliticisation of employment relations has taken place, with the withdrawal of central government from direct control over operational and organisational activity in the public services. As part of these processes, the public services in Britain have been marketised, with the creation of a public service sector, no longer defined by ownership but by the service provided. These developments are reflected in the changing patterns of industrial relations activity in the public services, with profound implications for trade unionism.

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DIGITAL TRANSFORMATION OF THE PUBLIC SECTOR OF THE ECONOMY

Scientific Journal ECONOMIC SYSTEMS ◽

10.29030/2309-2076-2020-13-3-32-44 ◽

2020 ◽

Vol 13 (3) ◽

pp. 32-44

Author(s):

N.N. Matnenko ◽

Keyword(s):

Public Sector ◽

Public Administration ◽

Public Services ◽

Digital Transformation ◽

Economic Relations ◽

The Public ◽

Current State ◽

Further Development

The article is devoted to one of the current topics – the digital transformation of the economy and the public sector. The introduction notes the irreversibility of the processes of digitalization of social and economic relations. In order to identify the current state of digital transformation, an assessment was made of the readiness and degree of penetration of digitalization in the public sector, including public administration. The analysis showed an increase and increase in the efficiency of digitalization of the provision of public services and public administration. Despite tangible successes, there are a few difficulties and barriers to digitalization. At the end of the article, the main directions of further development were considered and the possible effect of the digital transformation of the public sector of the economy was assessed

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MEASURES FOR PREVENTION OF CORRUPTION IN PUBLIC ADMINISTRATION IN R. MACEDONIA

Knowledge International Journal ◽

10.35120/kij28061919t ◽

2018 ◽

Vol 28 (6) ◽

pp. 1919-1923

Author(s):

Tatijana Ashtalkoska-Baloska ◽

Aleksandra Srbinovska-Doncevsk

Keyword(s):

Public Sector ◽

Public Administration ◽

Legal Protection ◽

The Public ◽

Republic Of Macedonia ◽

Modest Contribution ◽

Serious Crime ◽

New Strategy ◽

Main Motive ◽

The Republic

A number of abuses of power and position, daily committed for acquisition of unlawful profit, beyond of permitted and envisaged legal jobs, starting from the lowest level, to the so-called, daily corruption, which most often is related to existential needs and it acts harmless, not even grow into another form, to one that uses such profits as the main motive for generating huge illegal gains for a longer period of time, by exploiting and abusing high social position, corruption in public sector, but today already in private sector too, are part of corruption in the broadest sense, embracing all its forms, those who do not enter in zone of punishment and those who means committing of serious crime. It has many forms, but due to focusing on a particular problem, as a better way to contribute a solution, this paper will focus on the analysis of corruption in the public administration in the Republic of Macedonia, and finding measures for its prevention and reduction, which we hope will give a modest contribution to its real legal protection, not only in declarative efforts in some new strategy for its prevention and suppression.

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