scholarly journals Crisis Management of North Lombok District Government Public Relations During The Lombok Earthquake In 2018

Author(s):  
Nadya Ulfa ◽  
I Wayan Suadnya ◽  
Hartin Nur Khusnia

North Lombok District  is the worst affected area by the Lombok earthquake in 2018. Many hoaxes spread, even demonstration  for demanded stimulus fund during  disaster management. It could affect public trust in North Lombok District government. Therefore, North Lombok District government need Public Relations to manage communication crisis. The purpose of this research is to know the crisis management of North Lombok government Public Relations  during the Lombok earthquake in 2018. The type of this study is qualitative research with descriptive analysis. The result of this study show that North Lombok District Government Public Relations only respond to crisis according to the situation and conditions. It caused by they do not have a crisis communication plan before. The command post formed to effectively coordinate. Public Relations is more involved in information management activities. Analysis of public information is used as input and evaluation. After crisis, Public Relations formulated a long term plan to build the image of North Lombok government as the disaster resilient district.                                                                                                                                        Keywords: Crisis management; Government Public Relations;The Lombok Earthquake

REPRESENTAMEN ◽  
2018 ◽  
Vol 3 (02) ◽  
Author(s):  
Siti Fatimah ◽  
Noorshanti Sumarah ◽  
Hamim Hamim

This research is motivated by the role of public relations in the Surabaya City Governmentmedia relations activities as a means of communication with the public. Part of Surabaya citygovernment public relations in the field of information has a duty as a bridge of communication andinformation between the Government of the city of Surabaya with the community. This study aims todescribe the communication activities conducted by the Government public relations city of Surabayain superior Service and information embodies quality, improve information channels and aspiration.The theory is the theory of communication and public information Model theory Harold Lasswell.Research methods used in this research was qualitative research with type a descriptive. Thetechnique of collecting data through observation, in-depth interviews and documentation. Researchresults find communication activity conducted in Surabaya city government public relation Activitiesthe management of Media Relations as a means of communication to the public using a one-waycommunication, where is Surabaya city government public relations role as journalists indisseminating information to the public, and controls the news or information to mass media.In application of Surabaya City Government Public Relations are already maximizing the duties andfunctions of Public Relations Surabaya City Government in achieving and maintaining excellentservice and quality information, and to improve information channels and public aspirations, andmaintain harmonious relations with the media and the public.


EDUTECH ◽  
2014 ◽  
Vol 13 (1) ◽  
pp. 78
Author(s):  
Anwar Sani

Abstract, world democratization forces many organizations including the government in this case, of all types in many regions of the world, to consider giving more attention to the government public relations activities. The role will include contributing to good governance and respect for human rights. That would mean public relations in Indonesia, as elsewhere in Asia, will be involved in the development of public diplomacy. Aware of the problems as well as the demands of optimization and revitalization of the role of public relations in the era of reform, democratization and transparency of public information, Indonesian Ministry of Home Affairs issued the Regulation of the Minister of the Home Affairs (Permendagri ) No. 13 of 2011, in which it sets the Implementation Guidelines for PR Tasks in the milieu of Ministry of Home Affairs and Local Government. The regulation represents the desire of the Ministry of Home Affairs to fix the government's role and functions of public relations in its internal milieu. The research question of this study concerns how the understanding of the public relations officer in the Ministry of Home Affairs of the Permendagri 13/2011 and how the implementation of Permendagri 13/2011 by public relations officials of Ministry of Home Affairs. The method used was qualitative method using the theory of social constructs of reality and symbolic interaction. The results showed that public relations officials in the Ministry of Home Affairs understood that the regulation was to improve the professionalism of Public Relations of the Ministry of Internal Affairs and as an effort to encourage the active participation of the public. While the background history of the regulation discovered in the implementation, there were efforts to socialize the regulation; its impacts, constraints and solutions related to its implementation and other four main public relations activities of the Ministry of Home Affairs which include public information services, public affairs, content analysis of media and crisis management.Key words : government public relations, Regulation of the Minister of the Home Affairs 13/2011Abstrak, demokratisasi dunia memaksa organisasi, termasuk juga pemerintah dalam hal ini, dari semua jenis di banyak wilayah di dunia untuk mempertimbangkan memberikan perhatian lebih pada aktivitas kehumasan pemerintah. Peran yang akan mencakup kontribusi bagi pemerintahan yang baik dan menghormati hak asasi manusia. Itu akan berarti hubungan masyarakat di Indonesia, seperti di tempat lain di Asia, akan terlibat dalam upaya pengembangan diplomasi publik.Sadar akan persoalan sekaligus tuntutan optimalisasi serta revitalisasi peran humas pemerintah di era reformasi, demokratisasi dan transparansi informasi publik, Kementerian Dalam Negeri Indonesia (Kemendagri) mengeluarkan Peraturan Menteri Dalam Negeri (Permendagri) Nomor 13 tahun 2011, yang di dalamnya mengatur Pedoman Pelaksanaan Tugas Kehumasan di Lingkungan Kementerian Dalam Negeri dan Pemerintah Daerah. Permendagri 13/2011 merepresentasikan keinginan Kementerian Dalam NegePertanyaan penelitian ini adalah bagaimana pemahaman para pejabat kehumasan di lingkungan Kemendagri terhadap Permendagri No.13 Tahun 2011 dan bagaimana implementasi Permendagri No.13 Tahun 2011 oleh pejabat kehumasan Kemendagri.Metode penelitian yang digunakan adalah metode kualitatif dengan menggunakan teori kostruksi sosial atas realitas dan interaksi simbolik.Hasil penelitian menunjukkan bahwa pejabat humas Kemendagri memahami Permendagri 13/2011 sebagai regulasi yang mendorong Humas Kemendagri untuk meningkatkan profesionalismenya dan merupakan upaya untuk mendorong partisipasi aktif publik. Sementara dalam implementasi Permendagri 13/2011 ditemukan beberapa latar belakang lahirnya Permendagri 13/2011, terdapat upaya sosialisasi Permendagri 13/2011, dampak, kendala serta solusi terkait implementasi Permendagri 13/2011 dan 4 aktivitas kehumasan utama Kemendagri yaitu layanan public information, public affairs, analisis isi media dan manajemen krisis.Kata Kunci : government public relations, humas pemerintahan, indonesia, permendagri 13/2011


2020 ◽  
Vol 15 (2) ◽  
pp. 135-149
Author(s):  
Erlinda Puspita Ningrum

Public relations as an occupational group struggles for legitimacy in society so that they need to move toward professionalization. This study investigated the Indonesian government's public relations efforts in professionalizing the field. Since 2015, under the recent presidency of Joko Widodo, there is enthusiasm toward a new government initiative called Government Public Relations (GPR) which signals professional competencies. How this GPR initiative relates to the professionalization of public relations underpins this study. In doing so, it applied two qualitative approaches: first, a constructive approach to the structure of professionalization by reviewing six government policies related to the practice and profession of public relations; second, an interpretive approach to the perceptions and reflections of those government policies by in-depth interviewing ten practitioners from both central and regional government agencies. In Indonesia, the findings showed that licensing is at the forefront of the professionalization of public relations mainly through education, training, expertise, skills, ethical codes, and professional association. The emergence of ICT urged the enhancement of public relations professional roles in creating good governance, including the openness of public information and public involvement. Although these concepts are partially understood by practitioners due to decentralization and early phase implementation, Indonesian government public relations is ‘on the move to becoming professionals.’ Based on these findings, this study showed that the professionalization of government public relations, including the creation of good governance, is a mutual relationship working in a cycle process in the provision of a democratic political system. To implement this process, it is important to consider public sector characteristics in the creation of government policies to make it fully understandable, achievable, and sustainable. Keywords: Professionalism, Public Relations, Indonesian Government ABSTRAK Hubungan Masyarakat (Humas) sebagai salah satu kelompok okupasi sulit mendapatkan pengakuan di masyarakat, sehingga perlu meningkatkan profesionalitas. Sejak tahun 2015, dibawah pemerintahan Joko Widodo, ada antusiasme terhadap program pemerintah bernama Government Public Relations (GPR) yang mensyaratkan kompetensi profesi humas. Bagaimana GPR mempengaruhi peningkatan profesionalitas humas pemerintah melatarbelakangi studi ini. Penelitian terdahulu mengidentifikasi tiga cara peningkatan profesionalitas, yaitu bottom-up, top-down, dan kolaborasi. Studi ini menginvestigasi upaya yang dilakukan Pemerintah Indonesia dan praktisi humas pemerintah untuk membuat sektor ini lebih profesional. Untuk itu, digunakan dua pendekatan kualitatif: pertama, pendekatan konstruktif tentang praktik dan profesi humas pemerintah dengan meninjau enam kebijakan publik; kedua, pendekatan interpretatif melalui wawancara secara mendalam terhadap persepsi dan refleksi sepuluh praktisi humas pemerintah, baik di tingkat pusat maupun daerah tentang penerapan kebijakan tersebut. Hasil penelitian menyatakan bahwa di Indonesia, licensing atau SK Pengangkatan Jabatan Fungsional Tertentu (JFT) Pranata Humas menjadi syarat pertama untuk meningkatkan profesionalitas humas pemerintah, diikuti dengan Penetapan Angka Kredit (PAK) yang mencakup pendidikan, pelatihan, keahlian, keterampilan, kode etik, dan asosiasi profesi. Perkembangan Teknologi Informasi dan Komunikasi (TIK) turut mendorong peningkatan peran humas pemerintah dalam mewujudkan tatakelola pemerintahan yang baik melalui keterbukaan informasi publik dan partisipasi publik. Walaupun baru separuh dipahami oleh praktisi karena faktor desentralisasi dan tahap awal implementasi, kedua hal ini mendorong humas pemerintah bergerak menuju profesionalisme. Studi ini menunjukkan bahwa proses peningkatan profesionalitas humas pemerintah merupakan hubungan yang timbal balik dalam sebuah siklus dengan dukungan sistem politik demokratis. Untuk mengimplementasikan proses ini, pembuatan kebijakan publik perlu mempertimbangkan karakteristik unik sektor pemerintahan agar dapat sepenuhnya dipahami, diterima, dan berkelanjutan. Kata Kunci: Profesionalitas, Hubungan Masyarakat, Pemerintah Indonesia


2020 ◽  
Vol 24 (2) ◽  
pp. 133-155
Author(s):  
Febrina Natalia ◽  
Dewi Yuliyanti

This study aims to determine what difficulties met by government translator and government public relations officers in carrying out their duties and function in the Bureau of Leadership Administration, Regional Secretariat of Central Kalimantan Province from data analysis obtained from questionnaires, observations and related literature studies. The method used in this research is descriptive; the researchers describe the phenomena arisen from questionnaire data which are the answers of respondents filled by the government translator and government public relations officers in the Bureau of Leadership Administration, Regional Secretariat of Central Kalimantan Province. This data analysis is also supported by observation and study of other related literature. This study shows there are several difficulties and overlaps found in the tasks division between government translator and government public relations officers, especially in the field of translation, government relations and public information. Understanding this issue, it is hoped that both government translator and government public relations officers master basic knowledge and competencies related to their job descriptions as discussed in this research. In addition, officials at the structural level are also expected to better understand the duties and function of government translator and government public relations officers so that in coordination and implementation of their tasks, their role can be more optimal. Keywords: government, translator,  public relations ABSTRAK Penelitian ini bertujuan untuk mengetahui kendala apa saja yang dihadapi oleh penerjemah dan pranata humas dalam pelaksanaan tugas pokok dan fungsinya khususnya dalam kegiatan penerjemahan, kehumasan dan informasi melalui analisis data yang diperoleh dari kuesioner, observasi dan studi literatur. Metode yang digunakan dalam penelitian ini bersifat deskriptif yaitu peneliti menjabarkan fenomena yang muncul berdasarkan data kuesioner yaitu jawaban responden yang diisi oleh pranata humas dan penerjemah di Biro Administrasi Pimpinan, Sekretariat Daerah Provinsi Kalimantan Tengah. Analisis data ini juga didukung dengan observasi dan studi literatur terkait lainnya. Kajian ini menunjukkan beberapa kendala dan tumpang tindih serta ketimpangan pembagian tugas antara penerjemah dan pranata humas khususnya dalam kegiatan penerjemahan, kehumasan dan informasi di Biro Administrasi Pimpinan, Sekretariat Daerah Provinsi Kalimantan Tengah. Memahami hal tersebut, diharapkan penerjemah dan pranata humas menguasai pengetahuan dan kompetensi dasar terkait uraian tugas dimaksud. Selain itu, pejabat jenjang struktural diharapkan juga lebih memahami tugas pokok dan fungsi penerjemah dan pranata humas sehingga dalam koordinasi dan pelaksanaan tugas, peran keduanya dapat lebih optimal Kata kunci: pemerintah, penerjemah, pranata humas


2018 ◽  
Vol 5 (2) ◽  
pp. 34-44
Author(s):  
Jhoni Trisno

This study was conducted to describe the communication network in the management and provision of public information in Government Public Relations and Regional Work Unit (SKPD) in Solok City. The description of the communication network was obtained using descriptive qualitative research methods with data collection techniques of interview, observation and documentation. The communication network observed revolves around the functions of the communication network, connectivity, communication network typology, and separator of Solok City Public Relations Division and other Regional Work Units (SKPD). The results of the study illustrate that; 1) The function of the Government Public Relations communication network with other SKPD in the City of Solok as a technical person in charge of being able to manage the organization's internal communication. The Public Relations Department has provided information technology in the form of an application system in the form of integrated internet in each organizational unit, 2) Connectivity of the Public Relations Section of Solok City Regional Secretariat and other SKPD have strong and close connections because they use informal communication that prioritizes interpersonal closeness, the Public Relations and other SKPD departments in Solok City Government are running decentralized, 4) In the communication network of the Solok City Regional Secretariat and other SKPD, each member of each agency can communicate with each other, either directly or using media, such as telephones.


Author(s):  
Rachmat Kriyantono ◽  
Abdul Allam Amrullah ◽  
Nia Asthon Destrity

Objective - This research aims to compare the government public relations with business public relations in Indonesia. The research proves the hypothesis that either government or business public relations in Indonesia have already applied symmetric model on their communication activities. Methodology/Technique - A national survey involves 160 practitioners of government and business public relations. The research reinforces Grunig and Hunt's model of public relations that business public relations tends practice two-way symmetrical communication. On the other hands, the research also differs with Grunig and Hunt's model that government public relations tend to apply public information model. Findings - It is concluded that both government and business public relations in Indonesia have implemented two-way communication models. The findings have confirmed that public relations practices have grown along with the development of democracy in Indonesia. Novelty - The research contributes to develop scientific knowledge in public relations study and practices. Type of Paper: Empirical Keywords: Business Public Relations; Democracy; Government Public Relations; Indonesia; Public Relations Model; Symmetric Model; Transparency of Public Information. JEL Classification: H11, H83.


2012 ◽  
Vol 41 (4) ◽  
pp. 159-181 ◽  
Author(s):  
Anne-Marie Brady

The Chinese Communist Party (CCP) government works hard to promote an image of ethnic harmony in China and downplays ethnic conflict by carefully controlling public information and debate about ethnic affairs. Despite such efforts, the recent clashes in Tibetan areas in 2008 and violent riots in Urumqi in 2009 reveal the weaknesses of this approach. This paper surveys the broad themes of ethnic propaganda ([Formula: see text], minzu xuanchuan) in present-day China, looking at the organisations involved, the systems of information management they utilise, and the current “go” and “no-go” zones for debate. The paper forms part of a larger study of the politics of ethnicity in China. It is based on primary-and secondary-source research in Chinese, secondary sources in English, and extensive interviews with Chinese bureaucrats and scholars regarding China's ethnic affairs conducted during fieldwork in China in 2002, 2004, 2005–2006, 2007, 2009, 2010 and 2012. Ethnic issues in China concern not only the minority peoples there, but also the majority Han – hence, my definition of ethnic propaganda incorporates materials relating to all of China's ethnic groups. The paper uses the events in Tibetan areas in 2008 and in Urumqi as case studies to demonstrate how these policies play out in periods of crisis. It concludes with a discussion of the role that ethnic propaganda plays in maintaining China's long-term political stability and its international affairs.


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