scholarly journals DEVELOPMENT OF PROVIDING PUBLIC SERVICES IN THE ECONOMY AS A GUARANTEE OF EFFICIENCY IN EUROPEAN INTEGRATION PROCESSES

2019 ◽  
Vol 5 (1) ◽  
pp. 10
Author(s):  
Natalija Berlach ◽  
Galina Striiashko

The transitional period, in which most of European and the world countries today are, is in need of renewal and continuity of integration processes in vital areas to which the economic sphere itself belongs. Ensuring the introduction of universally accepted standards for the provision of public services in the economy into the practice of public administration actors is today a priority task of absolutely all countries that have declared in their Basic Law the principles of the rule of law and the rule by law, the recognition of a person, its life and health as the highest value. Significant obstacles to the gradual and systematic nature of such activities, determined by the aggravation of social tension in society, external aggression, the peculiarities of domestic doctrine and legislation, which are formed using well-defined concepts, at the same time, today contain ambiguous provisions on content, in particular, the notion of public services, their varieties, procedures for their provision, performance indicators. The abovementioned causes the necessity to search for the best ways to eliminate the above inconsistencies, which lead to real inhibition of activities as to ensure the quality provision of public services in the economic sphere. Only the cautious implementation of the principles and criteria for evaluating the provision of public services, as implemented in foreign countries (Great Britain, Germany, the USA, France, Hungary, the Baltic States etc.), should take into account the peculiarities of social relations that have developed in a specific state, in particular, in Ukraine one should take into account the complications associated with the current crisis in the political and international situation and, first of all, the urgent need for service orientation of public administration bodies in the economy and the financial sphere. At the same time, the presence of such features should not negatively affect the principle of gradualness and the continuity of the implementation of international standards in this area. Methodology. The solution of the set purpose is realized using the cognitive potential of the system of philosophical, general scientific and special methods. The comparative legal method is dominant, which allowed determining the development directions of domestic statutory enactments in order to bring them in line with the generally accepted standards for the provision of public services, the experience of highly developed economies. Methods of grammatical review and interpretation of legal norms have contributed to identifying gaps and other shortcomings in legislation that regulates the provision of public services in the economy, developing proposals for its improvement. Practical implications. The introduction of effective, timely, and consecutive steps to ensure the provision of quality public services in the economy, based on the unification of the standards of developed countries in the world, which will mean the implementation of an important step towards the global economic crisis recovery. Moreover, an example of the development of public service functions in European countries will demonstrate real achievements of an important task of reformation in countries with less developed democracy and insufficiently high investment climate index.

Author(s):  
Anara Kamalova

This article deals with the state of marketing and its role in strengthening macroeconomic indicators of the Kyrgyz Republic, but it does not apply in the country properly. The need for the use of state marketing is intensifying with the entering of Kyrgyzstan to EEU as a member. To improve the structure of foreign trade, it is proposed marketing initiatives and research on the study of the external market, the internal potential of the country, specialization of production, the creation of "umbrella brand" for the country, the best way of satisfying consumers of public services, effective control of the quality and safety of products, regulation of the relevant parameters, that meet international standards, the fight against counterfeit, creating a positive image of Kyrgyzstan in the world and others.


2020 ◽  
Vol 8 (1 SI) ◽  
pp. 98-102
Author(s):  
Tetiana Mamatova ◽  
Olexii Chykarenko ◽  
Iryna Chykarenko

The results of research work performed with the participation of the authors in 2019 by the Dnipropetrovsk Regional Institute of Public Administration of the National Academy of Public Administration under the President of Ukraine are highlighted.Modern processes of public administration reform in Ukraine are taking place against the background of global digitalization and deep transformation of business processes of organizations in all spheres of activity. According to the experience of developed countries, digitalization in public administration leads to the transformation of government on the model of "service" state, which is based on changing the role of citizens and civil society in public administration, and the basic function of the state is to provide services.Today, the issue of digitalization of public services is one of the priorities of the Government and the President of Ukraine, who have set ambitious plans - in the next 5 years Ukraine should become one of the world leaders in the development of e-government and e-democracy. In the context of further development of the decentralization reform, the implementation of these tasks requires the introduction of advanced digitalization of public services at the local level, and the main role in this process is given to the Centers for Administrative Services (CNAP). The results of the study show that improving the quality and digitalization of services provided by CNAPs, as well as bringing the CNAP network closer to each consumer are now priority areas for reforming the system of administrative services in Ukraine.


Author(s):  
Yurii I. Khlaponin ◽  
Svitlana V. Kondakova ◽  
Yevheniia Ye. Shabala ◽  
Liliia P. Yurchuk ◽  
Pavlo S. Demianchuk

The article is devoted to the study of trends in cybercrime, which is a threat to the country's information security. The place and role of cybersecurity in the system of national security are determined. The state of the system of protection against cyber attacks in the developed countries of the world, such as France, Japan, China, South Korea and the United Kingdom, was analyzed. The main shortcomings and perspectives of protection of cyberspace are revealed. The use of modern information technologies in state structures, as well as in society in general, proposes solving information security problems as one of the main ones. The economy, logistics and security of the country increasingly depend on the technical infrastructure and its security. To improve the effectiveness of the fight against cybercrime, developed countries have long started the appropriate work needed to create their own cyber security strategy. Incidents in the field of cybersecurity affect the lives of consumers information and many other services and cyber attacks aimed at various objects of infrastructure of electronic communications systems or technological processes management. Modern world trends in the development of cybercrime and the strengthening of cyber attacks indicate an increase in the value of combating it for the further development of society, which in turn predetermines the assignment of certain groups of social relations of the cybersphere to the competence of legal regulation. The current situation with cybercrime requires constant improvement of methods the fight against cybercrime, the development of information systems and methods aimed at ensuring the cyber security of the country. Necessary tasks are the development of a national strategy on cybersecurity, which will include tactical and strategic priorities and tasks in this area for state bodies. So, the issue of cyberspace security, the fight against cybercrime is relevant both at the international level and at the level of the individual country, and therefore needs further consideration.


2018 ◽  
Vol 19 (12) ◽  
pp. 3637
Author(s):  
J.G. Leshchenko

The article deals with topical issues related to the transformation of economic sovereignty in terms of ensuring the external economic security of the state within the framework of membership in international financial and economic organizations. Since the beginning of the XXI century, almost all countries of the world, including Russia, have accelerated the pace of opening their economies. With this initiative, they expected the introduction of a new driving force in the process of domestic economic development and the creation of new market opportunities. States to varying degrees have integrated their domestic economies into the global market. However, for any country, opening the economy to the outside world is not free. The national economy will inevitably be subject to certain costs, which will affect the increase in value and the same time be perceived as weakening the country's «economic sovereignty», namely, the erosion of permanent and exclusive privileges over its economic activity and national resources. The increase in the number of international financial and economic organizations and the expansion of their functions naturally limit the sovereignty of a particular country. The most typical example is the ever broader penetration of the following organizations: the Bank for International Settlements (BIS), the World Bank (WB), the International Monetary Fund (IMF) and the World Trade Organization (WTO) into the internal economic affairs of their members. In the conditions of world economic globalization, many underdeveloped countries are forced to resort to foreign aid and intervention, which, however, will lead to the fact that their governments will be deprived of control over their own economies. In this regard, some scientists predict the loss of economic sovereignty in a form such as neo-colonialism. More importantly, this is the fact that some economically strong countries, such as the United States, for example, taking advantage of this, influence or violate the economic sovereignty of these countries. At the same time, economically developed countries address double standards in economic policy and apply their own self-realized theories, such as «human rights that transcend sovereignty» and «economic integration that outweigh sovereignty», to make weak countries recognize some of their inalienable privileges. However, these countries repeatedly emphasize that they should not accept international economic rules as a sacrifice of weakening and diminishing their own decision-making rights. Thus, we can conclude that the dispute over economic sovereignty is, in fact, a hidden competitive struggle for power in the world arena. In the current context of «economic openness», external economic impacts on individual countries are distributed in an unbalanced manner. From an economic point of view, Russia needs to rethink the understanding of sovereignty as a responsibility for the internal functions and external obligations of the state in the economic sphere, which includes, but is not limited to questions of the state’s external economic security. The development and normative content of the concept of sovereignty as a responsibility to protect in the economic sphere requires the continuation of scientific development, in particular, it concerns the formulation of the internal functions of the state, based on a distributed responsibility approach between: (1) by the state and supranational actors, which are international financial and economic organizations, (2) by civil society and private business, each performing its own role in the global economy. You should also pay attention to the external functions of the state to protect national interests in the foreign economic sphere, taking into account the existing actual inequality between states in terms of the development of economic infrastructure and technologies.


Author(s):  
A. E. Kartov

The article discusses the main approaches to program and project management that are used in the UK, Russia and Malaysia. This review was conducted to identify best practices for Kazakhstan. The purpose of this article was a brief overview of the approaches to managing programs and projects in a number of developed countries of the world to determine the most optimal of them in the system of public administration in Kazakhstan. The review was conducted from the point of view of organizational interaction between structural units in the implementation of programs and projects, ensuring transparency of ongoing processes, and ways of involving stakeholders in the project. Also, a brief review of the project management standards in the countries under consideration was carried out. When writing the article, a general scientific research method was used, namely, the comparative-comparative method of the considered approaches to project management in a number of developed economies of the world. The legislative base in terms of the new concept of public administration development is analyzed. As a result of the research, the author identified the experience of Malaysia. The effective approach to the management of national reforms and projects, developed by the PEMANDU Institute, most fully reflects the principles laid down in the new vision of the state development of the Republic of Kazakhstan. The author has given a specific recommendation regarding amendments to legal acts.


2021 ◽  
Vol 92 ◽  
pp. 07053
Author(s):  
Olga Prikhodchenko ◽  
Vladimir Panskov ◽  
Lubov Afanasyeva

Research background: In modern conditions of the digital transformation of the economy, digital data are key factors in the development of the socio-economic sphere. Inevitably, the digitalization process is accompanied by the development and transformation of human resources, the formation of a knowledge economy, which leads to serious changes in social relations, the economic sphere and the labor market both at the state level and at the level of regional systems. The scientific interest in the research topic is due to the fact that effective strategic management of the region, the possibilities of its socio-economic development are largely determined by the development of the digital economy at the regional level. Purpose of the article: development of a model of digital transformation at the regional level, which will improve the quality of strategic management based on the results. Methods: a method of theoretical analysis of the sources of the studied problem, an illustrative-graphic method, general scientific methods of cognition (synthesis, generalization). Findings & Value added: Currently, digital transformation penetrates into all areas, including socio-economic, financial, public administration. Therefore, the mechanism of strategic management of the region should be based on digitalization technologies. In this article, the author reviews foreign and domestic studies on the introduction of modern digital technologies in public administration. The article discusses the existing digital platforms designed to improve the efficiency of the processes of program-targeted and design-targeted management of budgetary resources. Effective strategic management of the development of the region in modern conditions is possible taking into account the processes of digital transformation. Based on the study, the author constructed a model of digital transformation at the regional level, characterized its main elements.


Author(s):  
O. Dluhopolskyi ◽  
A. Farion-Melnyk ◽  
I. Bilous ◽  
N. Moskaliuk ◽  
S. Banakh

Corruption was always intrinsic to all types of economy, but the most developed countries had the smallest level of corruption and this rule worked opposite. But recently, the scope of the problem has increased and changed sharply around the world. This negative phenomenon in a long run is absorbing almost all executive branches. So, the article is devoted to analyzing the main spheres and areas of corruption. Results showed that many countries have high rates in a corrupted society. The article shows the reasons and roots of corruption behavior. Regression analysis for the Rule of Law Index and corruption indicators is carried out with a focus on the relation between ROL Index and CPI, GCI. The direct link between ROL Index and CPI is confirmed empirically (R2 = 0,9155). Also, an indirect link between ROL Index and GCI (R2 = 0,9294), ROL Index and ESG Index is confirmed (R2 = 0,7209). The main recommendations was given to develop and implement the integrated anti-corruption technologies in the tangent spheres: public administration, local self-government, justice, education and medicine, et. Major approaches that define the rule of law were clarified with the aim to prove the interaction between non-compliance of rule of law and the appearance of corruption as a phenomenon. It is considered that the rule of law and human rights are two sides of the same principle that defines the freedom to live worthily without corrupted actions that destroy people’s independence firstly from the shadow economy and secondly from dishonest behavior from different dependent officials.


2019 ◽  
Vol 37 (3) ◽  
pp. 365-375
Author(s):  
William Hatcher

Through practicing curiosity by asking questions in the hopes of seeking answers, public administrators may practice empathy, build knowledge about how the world works, and in doing so, dispel ignorance in public agencies. By valuing curiosity, or dispelling ignorance about how the world works, public administrators may help create bureaucracies that are effective, democratic, and trustworthy. Thus, curiosity is a concept that can help public administrators improve the delivery of public services and better serve their communities. However, public affairs curriculum rarely addresses the topic. This article discusses the importance of curiosity in public administration, examines how public affairs programs can teach the concept, and concludes with advice on incorporating the exercises teaching curiosity in the public administration classroom.


2021 ◽  
Vol 118 ◽  
pp. 02015
Author(s):  
Maria Ivanovna Rosenko ◽  
Elena Vladimirovna Skrebets ◽  
Sergey Andreevich Zaporozhets ◽  
Svetlana Vitalievna Golikova ◽  
Bladimir Denis Rivera Siles

The purpose of the study is to identify the content of modern administrative reform and the characteristics of its impact on the quality and efficiency of public administration in Russia. The methodological basis of the study includes the dialectical, systemic, comparative historical and comparative legal approaches. The formal legal method, methods of data collection, analysis of secondary data, methods of analysis, induction, legal comparative studies were also used herein. The results of the study showed that state reform, contributing to a successful democratic transition to a developed social and legal state, is implemented by eliminating excessive centralization of state power, creating conditions for business development, removing excessive government interference and administrative barriers, ensuring competition and countering corruption. The introduction of criteria for the effectiveness of performance evaluation, monitoring and public control of the state apparatus contributes to real public control. Based on the results of the study, priority trends in the deployment of modern state reform were identified and the author’s recommendations for its further improvement were formulated. Moreover, it was noted that the central directions of improving the system of public administration, in which systematic work is being carried out are the reduction of excessive government regulation; improving the quality of public services; increasing the efficiency of government bodies; increasing information transparency, overcoming corruption. The novelty of the work lies in the identified features of the political and administrative culture of Russia in the context of its constructive influence on the nature of modern administrative reform. Moreover, it includes the implementation of a systematic analysis of the modern Russian administrative reform and a comprehensive assessment of its results, consisting not only in improving the quality of public services provided to the population, but also in strengthening the vertical of executive power. Proposals have been developed to improve the organizational and legal mechanisms of state reform.


Economics ◽  
2021 ◽  
Vol 104 (3-5) ◽  
pp. 166-175
Author(s):  
Nino Ositashvili Nino Ositashvili ◽  
Nana Nadareishvili Nana Nadareishvili

Hospitality is the most sensitive business in the world. Any small change in the country has an immediate impact on this industry. However, it should also be noted that this area also has the ability to recover quickly (coming out of various crises). The world practice of successful hotel operation has shown that the presence of benchmarking companies in developed countries has brought good results to various enterprises. Since the hotel industry in Georgia is not yet developed to a level that meets international standards, it would be a good idea to create the regional hotel associations, to invite experts who provide benchmarking with their consulting activities and services. This means that the high-ranking experts will be invited to select the most important indicators for the analysis. Creating a service standard framework will help the hotel industry to improve the quality of a service. Why is the knowledge of benchmarking tools important for hotels? Using benchmarking tools helps: 1. Investors to determine a range of investment in the construction of a hotel based on the tariffs and occupancy in the market. What will the hotel room cost based on the investment and how long will it take to get the investment back? 2. Revenue management increase revenue; the best example of this is the benchmarking operations provided by the hotel chain Ritz Carton. 3. Hotels to have more satisfied customers. This means if the hotel rating is higher than that of other hotels, more customers are attracted. 4. To increase the qualification of hotel staff and to increase their motivation. This will improve the quality of the work done by them. 5. To save money on experiments; By using the best experience and offering your own option, the hotel will raise its awareness and increase its popularity. Keywords: Benchmarking, Competition, Management, Hotel Services, Hospitality.


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