scholarly journals Does Digital Public Service Complaint Promote Accountability? A Comparative Analysis of Upik Yogyakarta and Qlue Jakarta

2019 ◽  
Vol 3 (2) ◽  
pp. 127
Author(s):  
Dina Nurhidayati
Keyword(s):  
Comparative Analysis ◽  
Comparative Study ◽  
Public Service ◽  
Political System ◽  
Service Innovation ◽  
The Political ◽  
Unit Of Analysis ◽  
Democratic Control ◽  
Leadership Influence

Public services provided by government have been an intensively researched topic. Not much literature addresses principle of accountability in digital public service innovation. This study aims to identify the extent which accountability can be promoted in the utilization of digital public complaints services, using descriptive qualitative methods with Bovens Model accountability function approach. In the form of a comparative study to compare unit of analysis as public service innovation handling digital based complaints UPIK and Qlue. The results of study were carried out after a comparison of accountability analysis, based on indicators of digital based public service accountability functions. The findings are: First, accountability influenced by four functions,(1)Democratic control,(2)Guarantees,(3)Learning, (4)Performance. Second, different periods of leadership influence the dynamics of accountability development. In conclusion, accountability function embedded by Qlue was being able to cutdown bureaucrats efficiently, in addition to the political system, leadership commitment and dynamic user existence. The quality of the UPIK system is still below Qlue, but UPIK's accountability capacity is more consistent in fulfilling the elements to promote accountability through effective complaints handling mechanisms. Not only more modern facilities, the performance of program that have supported by models and appropriate complaints handling mechanisms also capable of promoting accountable organizations.

scholarly journals SURABAYA SINGLE WINDOW SEBAGAI BENTUK INOVASI PELAYAN PERIZINAN DI KOTA URABAYA

2020 ◽  
Vol 2 (2) ◽  
pp. 68-74
Author(s):  
Isro' Lailia
Keyword(s):  
Public Administration ◽  
Public Service ◽  
Public Services ◽  
Positive Impact ◽  
Service Innovation ◽  
Secondary Data ◽  
City Government ◽  
Continuous Innovation ◽  
The City

Fast and effective public services are a supporter of public administration so that continuous innovation is needed to improve the quality of public services. The city of Surabaya as one of the cities with the title of smart city has tried to always make innovations in an effort to improve the quality of public services, one of which is through the Surabaya Single Window. Surabaya Single Window is an online-based licensing service created to create effective public services. This article attempts to describe how the licensing service innovation carried out by the City Government of Suraya through the Surabaya Single Window covers five important aspects. The method used is descriptive qualitative using secondary data. It was found that the City of Surabaya succeeded in creating public service innovations through the Surabaya Single Window. The Surabaya Single Window has a positive impact on licensing services in the City of Surabaya, although in its implementation there are still certain guarantees. 

scholarly journals On the Issue of the Substitution of Concepts in Determining the Subjects of the Political System of Society (Based on a Critical Analysis of Modern Legal Literature on the Theory of State and Law)

2020 ◽  
Vol 7 (3) ◽  
pp. 228-236
Author(s):  
Vladimir Valentinovich Kozhevnikov
Keyword(s):  
Critical Analysis ◽  
Political System ◽  
The Political ◽  
Scientific Article ◽  
Political Organizations ◽  
Political Aspect ◽  
Educational Literature ◽  
Legal Literature ◽  
Logical Error

This scientific article is devoted to some theoretical problems of the theory of the political system of society. The purpose of the article is to show the true, objective position in relation to the subjects of the political system. To solve this goal, the following tasks were set: a critical analysis of the opinions of those authors who consider as such: 1) criminal communities; 2) public organizations with an insignificant political aspect. Moreover, both in the first and in the second case, it has been proven that scientists are engaged in the substitution of concepts, that is, they commit a logical error. Result: 1) criminal associations are not subjects of the political system of society; 2) according to the political criterion, it is necessary to distinguish only proper political and not proper political organizations; 3) general theoretical provisions, opposite to those stated, differing in illogicality, do not contribute to improving the quality of educational literature on the theory of state and law.

Equilibrium and Historical- Structural Perspectives on Migration

1982 ◽  
Vol 16 (2) ◽  
pp. 298-319 ◽  
Author(s):  
Charles H. Wood
Keyword(s):  
Political Economy ◽  
Comparative Analysis ◽  
Equilibrium Model ◽  
Socioeconomic Development ◽  
Labor Mobility ◽  
Contemporary Literature ◽  
The Political ◽  
Population Movement ◽  
Unit Of Analysis ◽  
Alternative Approach

The equilibrium model of labor mobility and the historical-structural perspective on population movement are summarized and critiqued. A comparative analysis identifies the sources of the growing discontinuity in the contemporary literature on migration by exploring the theoretical and methodological implications of the contrasting paradigms of socioeconomic development in which each perspective is embedded. The last section outlines an alternative approach to the study of migration by shifting the unit of analysis to the household. It is argued that the analysis household sustenance strategies, interpreted within the political economy of which the household is a part, provides the basis for integrating structural and behavioral perspectives on the study of population movement.

scholarly journals A Comparative Study of the Extent and Scope of Absolute Guardianship of the Islamic Jurist, (Vilayat-e Faqih) from the Perspective of Shiite Jurists; and the Rashidun Caliphate in the View of Sunni Scholars

2016 ◽  
Vol 9 (5) ◽  
pp. 247
Author(s):  
Seyed Mohammad Reza Ayati ◽  
Mahdi Moghaddasi
Keyword(s):  
Comparative Study ◽  
Political System ◽  
Choice Theory ◽  
The Political ◽  
Analytic Method ◽  
Muslim Community ◽  
Religious Texts ◽  
The Guardian ◽  
Power And Authority

“Vilayat” literally means manager and governor as well as master. Absolute means complete power and authority. From the perspective of the Shia, this authority is in fact dedicated to God, and God has been assigned it to prophets and their successors, and in the time of occultation of Imam Mahdi (AS) to Wali faqih (the guardian jurist leading Islamic community). Just jurist has all the powers and authorities (including political) assigned to the Prophet (PBUH & HP) and the Imams (AS) for governance. In contrast, the Sunnis believe that religious texts are silent about the matter of government after the prophet (PBUH&HP), and they did not speak clearly about the system of government and the conditions of Islamic leader and the ways of selecting him. Hence, they followed a choice theory in determining the political system of Muslims after the death of the holy Prophet (PBUH&HP), and accepted caliphate system for ruling the Muslim community. Thus, according to the achievements of this research gathered in a descriptive-analytic method, the Shiite believes that the immaculate Imams (AS) appoints leaders of Muslims community, while Sunnis believe in choosing leader by people.

scholarly journals INOVASI KUALITAS PELAYANAN PUBLIK PEMERINTAH DAERAH

FIAT JUSTISIA ◽  
2017 ◽  
Vol 10 (3) ◽  
Author(s):  
Robi Cahyadi Kurniawan
Keyword(s):  
Public Service ◽  
Public Services ◽  
Service Innovation ◽  
Administrative Reform ◽  
Reform Policy ◽  
Creative Idea ◽  
Bureaucratic Reform ◽  
Local Levels ◽  
Made In

AbstractPublic service is a measure of the performance of the government's most visible. Communities can directly assess the government's performance based on the service they received. For the quality of public services in all ministries / institutions is a fundamental thing that must be improved. Improved public services, the Ministry of Administrative Reform and Bureaucratic Reform policy that since 2014 was a year of public service innovation. All government agencies, both at central and local levels is expected to make a creative idea or an answer to how to work / public service method. Ministry of Administrative Reform and Bureaucratic Reform collect and assess the innovations that have been made in a number of agencies across Indonesia. Hopefully the quality and innovation of public services BPS can always be increased, so that it can continue to compete fairly with other agencies. Keywords: Innovation, Public Services, Local Government AbstrakPelayanan publik merupakan suatu tolok ukur kinerja pemerintah yang paling kasat mata. Masyarakat dapat menilai langsung kinerja pemerintah berdasarkan pelayanan yang diterimanya. Untuk itu kualitas pelayanan publik di semua kementerian/lembaga adalah suatu hal yang mendasar yang harus segera ditingkatkan. Peningkatan pelayanan publik, Kementerian Pendayagunaan Aparatur Negara dan Reformasi Birokrasi (KemenPAN RB) menerapkan kebijakan bahwa sejak tahun 2014 adalah tahun inovasi pelayanan publik. Seluruh instansi pemerintah, baik di pusat maupun daerah diharapkan dapat membuat suatu ide kreatif atau jawaban terhadap cara kerja/metode pelayanan publik. KemenPAN RB mengumpulkan dan menilai inovasi-inovasi yang telah dilakukan di sejumlah instansi di seluruh Indonesia. Semoga kualitas dan inovasi pelayanan publik BPS dapat selalu meningkat, sehingga bisa terus bersaing secara sehat dengan instansi lain. Kata Kunci: Inovasi, Pelayanan Publik, Pemerintah Daerah

scholarly journals Rational Intervention Public Policy for Public Service Innovation

2021 ◽  
Vol 5 (2) ◽  
pp. 182
Author(s):  
Dewi Maharani ◽  
Lesmana Rian Andhika
Keyword(s):  
Comparative Analysis ◽  
Citizen Participation ◽  
Public Service ◽  
Qualitative Comparative Analysis ◽  
Service Innovation ◽  
Analysis Data ◽  
Cross Sectional Study ◽  
Service Development ◽  
Cross Sectional ◽  
Government Institutions

This study aims to discuss and compare population administration innovations in two different regencies to gain an understanding of how policies can intervene in public service innovations. Innovation is dependent on government policy as a guide for good public service development strategies. Policy intervention in public service innovation gives special attention to the coherent implementation of public service innovations. The policy will affect further innovation development alth o ugh i t c an be exc lud e d f ro m s o me i nnovati o n pro grams . Therefore, this research compares the innovation efforts of population administration in two different regencies to gain a better understanding of how policies intervene in public service innovation. This research was conducted in the Aceh Tenggara and Majalengka regencies in May-June 2019. Qualitative methods were used in this research with a comparative analysis (Qualitative Comparative Analysis). Data was obtained through a cross-sectional study and data analysis using a set and concept technique. With a theoretical guide developed by Hartley (2005), this research provides information that not all regency (government institutions) can innovate for a variety of reasons, and that decision-makers must be transformative leaders for their region in order to bring out the idea of innovation. In addition, managers should be able to translate policy intent and objectives with service programs. Further development of public service innovations and citizen participation is needed as respondents and external supervisors. That way policy interventions can provide opportunities for change in government institutions by reviewing policy goals and objectives, as well as the linkage factor between local and national policies being the main consideration.

The Egyptian political system (A comparative study between the constitutional 2012-2014)

2019 ◽  
pp. 163
Author(s):  
Mohammed Saleh Shattib
Keyword(s):  
Comparative Study ◽  
Political System ◽  
Democratic Transition ◽  
The Political ◽  
System A ◽  
Political Factions ◽  
The Masses ◽  
Basic Philosophy ◽  
The Revolution

The research have focused on the ramifications of the" 25 January  revolution" on the Egyptian constitution and how the masses in which participated in the revolution  aimed a rapid democratic transition through the writing of a new constitution  in order to be inevitable document leading to their salvation from authoritarianism and false constitutions that had become outmoded.      Although the Egyptian constitutional experience,   From the wording perspective,  have many positive aspects; but the process of drafting is requiring consensus  about constitution, basically agree on the basic philosophy in which the Constitution is based on, or the purpose of drafting the Constitution itself,  at the same time,  the goal is absent from the Egyptian experience. Also, the political factions that carried the banner of change after the" 25 January  revolution" was not able to answer the following question: What is the purpose of drafting a new constitution to replacing "the 1971 Constitution"?. This situations led to the intensification of division and conflict among factions, in addition, excluded the most important  political faction.

Indian Economy after Independence

2020 ◽  
pp. 317-342
Author(s):  
Tirthankar Roy
Keyword(s):  
Quality Of Life ◽  
Economic Growth ◽  
Human Development ◽  
Political System ◽  
Economic Change ◽  
Income Growth ◽  
The Political ◽  
Indian Economy ◽  
And Shifts

Chapter 13 surveys economic change and shifts in the political context of economic change in the Indian Union, 1950–2010. Based on the survey, the chapter answers three larger questions. First, why was economic growth relatively low in the first 35 years after the end of colonialism, and why was there a turnaround in the pace of economic change in the 1980s? Second, why did human development lag achievements in income growth after the turnaround? If the quality of life failed to improve enough, then a third question follows, why did the democratic political system survive at all if it did not fairly distribute the benefits from growth?

Lottocratic Institutions from a Participatory Perspective

2019 ◽  
pp. 138-160
Author(s):  
Cristina Lafont
Keyword(s):  
Public Sphere ◽  
Political Process ◽  
The Political ◽  
The Public ◽  
Democratic Control ◽  
Political Deliberation ◽  
The Public Sphere ◽  
High Road ◽  
Political Decisions

This chapter explores how we might institutionalize deliberative minipublics in order to serve genuinely democratic goals. In contrast to empowered uses of minipublics that would bypass the citizenry’s political deliberation, citizens could use minipublics for contestatory, vigilant, and anticipatory purposes. These uses of minipublics would improve the quality of deliberation in the public sphere and would also force the political system to take the high road of properly involving the citizenry in the political process. The chapter illustrates these potential forms of “deliberative activism” with the help of examples of actual deliberative polls that James Fishkin has conducted over several decades. This analysis shows how deliberative minipublics can help improve the democratic quality of political deliberation in the public sphere while strengthening citizens’ democratic control over political decisions.

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