scholarly journals PENGARUH FASILITAS TERHADAP KEPUASAN WISATAWAN PADA OBJEK WISATA KONSERVASI GAJAH KABUPATEN ACEH JAYA

2018 ◽  
Author(s):  
STIM Sukma

The purpose of this study is to determine whether there is influence of facilities on the satisfaction of tourists on CRU Sampoiniet tourism object. Samples of the study were 73 respondents who visited the CRU Sampoiniet tourist attraction in 2017. Using accidental sampling is the method of sampling by choosing who happens to exist or found. Data analysis using Simple Linear Regression test with hypothesis test using Partial Test (t test) and coefficient of determination (R2) while data management using SPSS 16. Where previously been through validity test and reliability of research instrument. The results showed that the facility is able to explain its existence to the variable satisfaction of tourists, besides the partial facilities have a positive and significant effect on the satisfaction of tourists.

2019 ◽  
Vol 10 (9) ◽  
pp. 902-909
Author(s):  
Umbas Krisnanto ◽  
◽  
Conny Marpaung ◽  

This study aims to determine and analyze the influence of Service Quality and Customer Satisfaction on Customer Loyalty in Jabodetabek Commuter Line. The sample of this study was 50 people. Methods of collecting data by distributing questionnaires. Data analysis using the analysis used is simple linear regression, t test and coefficient of determination. The results showed 1) Service Quality has a positive and significant effect on Customer Loyalty in Jabodetabek Commuter Line, with a significance level of 0.048; and supported by the results of hypothesis testing with a t-count value of 4.433 > t-table value of 1.95, with a significance of 0.048 or < 0.05; 2) Customer Satisfaction positive and significant effect on Customer Loyalty in Jabodetabek Commuter Line, with a level significance of 0,000; and supported by the results of hypothesis testing with a t-count value of 4,969 > t-table value of 1.95, with a significance of 0,000 or < 0.05, 3) Service quality and Customer Satisfaction have a positive and significant effect on Customer Loyalty in Jabodetabek Commuter Line, with a significance level of 0,000. This means that the hypothesis H0 is rejected and Ha is accepted so that it can be concluded that service quality and customer satisfaction together have a positive and significant effect on customer loyalty in Jabodetabek Commuter Line.


Author(s):  
Zariahwati Ajining Pambudi

<p><em>This research has a purpose to know the implementation of Service Quality, to know the Customer Satisfaction at PT. Bank Jateng KCP Cepu. </em><em>In this study population consists of 1.000 customer satisfaction with a sample of 286 using Incidental sampling technique. Data were taken by questionnaire, observation and documentation. The analysis was processed with SPSS program version 22.0 </em>using simple linear regression with test of hypothesis test of determination and t test. <em>The result of research shows that the result of Simple Linear Regression Test is Y = 9,311 + 0,763 X, constant of 9,311 means if variable of Service Quality is still value then Customer Satisfaction is 0,763 so there is influence between Service Quality to Customer Satisfaction. The result of Coefficient of Determination (</em> <em>) is known 0,400 means 40% Service Quality is influenced by Customer Satisfaction, while the rest 60% Service Quality is influenced by other variables not examined in this research. Then, the result of t test obtained </em> <em>value is 13,765 while  </em> <em> equal to 1,9683. This means that the value of</em><em> </em><em> </em> <em> &gt; </em> <em> (13,765&gt;1,9683) so it can be concluded that Ho is rejected and Ha accepted, meaning there is influence the Service Quality to Customer Satisfaction at </em><em>             </em><em>PT. Bank Jateng KCP Cepu.</em></p>


2020 ◽  
Vol 10 (1) ◽  
pp. 91
Author(s):  
Udin Ahidin

This study is to determine the effect of product quality partially on consumer purchasing decisions on Pam Pam Fried Chicken in Pamulang Subdistrict Area, to determine the effect of partial promotion on consumer purchasing decisions on Pam Pam Fried Chicken in Pamulang Subdistrict Area, to determine the effect of product quality and promotion together with consumer purchasing decisions on Pam Pam Fried Chicken in the Pamulang District Area, and to find out the company's efforts to improve consumer purchasing decisions on Pam Pam Fried Chicken in the Pamulang District Region .Quantitative associative research methods with a verification approach. The population in this study Pam-Pam Fried Chicken consumers amounted to 7,108 consumers in the District of Pamulang, while the sample taken was 100 respondents using the slovin formula, then a proportional random sampling was done because the research object contained 4 (four) branches. Collecting observational data, questionnaires and literature studies. The data analysis method uses validity test, reliability test, classic assumption test, simple linear regression test, multiple linear regression test, correlation coefficient test (product moment), determination coefficient test, hypothesis test (t-test and f-test) . The results showed that there was a positive and significant effect between product quality partially on purchasing decisions. It can be seen from the simple linear regression coefficient of 0.65. The coefficient of determination is 0.6%, t count 2.719> t table 1.984. There is a positive and significant influence between promotion partially on purchasing decisions. It can be seen from the simple linear regression coefficient of 0.32. The coefficient value of determination is 0.2, t count 2.112> t table 1.984.


2016 ◽  
Vol 3 (1) ◽  
Author(s):  
Titi Yuli Astuti ◽  
Sunarto Sunarto

The purpose of this study was to determine (1) the level of local financial independence in the province D.I. Yogyakarta (2) the influence of the local revenue of the level of local financial independence in the province D.I. Yogyakarta, and (3) the effect of general allocation funds to the level of financial independence in the region D.I. Yogyakarta province. This research is quantitative. The population in this study is D.I. Yogyakarta province of 2008-2013. The data used in this research is secondary data. Secondary data used was obtained APBD Realization Report of DPDPK city of Yogyakarta and BPS. The data have been collected and analyzed by the method of data analysis first conducted classical assumption test before hypothesis test. Testing the hypothesis in this study using multiple linear regression t test, F test, and test the coefficient of determination. The analysis showed local revenue positive and significant impact on the level of local financial independence with 15.661 t-test results with a significant level of 0.000, t-test bigger than ttable (15.661> 2.0639, general allocation funds do not affect the level of independence the financial area, with the t-count is smaller than t-table (-0.216


2021 ◽  
Vol 5 (3) ◽  
pp. 399
Author(s):  
Rinto Alexandro ◽  
Tonich Uda ◽  
Fendy Hariatama H. ◽  
Uci Lestari

Employee performance basically has a big influence on the company's contribution in terms of the quality of service provided to consumers. Employee performance is one of the main assets that must be owned by the company, especially the hotel business where the aim is to measure customer satisfaction. Quality performance will create comfort and satisfaction for consumers. But the fact is that often the problem in the field is the opposite. This study aims to analyze the influence of employee performance on customer satisfaction at Hotel Setia Puruk Cahu Murung Raya. The type and research approach used is quantitative research, with data collection techniques through: Observation, Interview, and Questionnaire/Questionnaire. Data analysis techniques: Simple Linear Regression Test, Hypothesis Test (t test) and Determination Test (R Square test). From the results of the analysis that the researchers did, it can be concluded that the variable "Employee Performance (Y) has a positive influence on the variable "Consumer Satisfaction" (X) where in a simple linear regression test it is found that every additional unit of Employee Performance Variable will increase satisfaction. Consumers are 0.441 or 44.1%, and the t test shows that the influence of employee performance on customer satisfaction at Hotel Setia Puruk Cahu Murung Raya is very significant where the significant value is 0.001 which means Ho is rejected and Ha is accepted, then the influence of employee performance is also classified as high on consumer satisfaction, which is equal to 0.614 or 61.4%.


Author(s):  
Elva Jelita ◽  
Raudhoh Raudhoh ◽  
Masyrisal Miliani

ABSTRACT Introduction. The purpose of this study was to determine whether there is an effect of internet use on student interest in visiting the UPT Library of the State Islamic University of Sulthan Thaha Saifuddin Jambi.. Data Collection Method. This research is a descriptive quantitative research with data collection techniques, namely observation, questionnaires and documentation. The population in this study were students who were active in the library of the State Islamic University of Sulthan Thaha Saifuddin Jambi. While the sample used the Slovin formula with accidental technique with a large sample of 99 people. Analysis Data.The data analysis technique is descriptive analysis, simple linear regression test, hypothesis testing and determination test. Results and Discussions. Based on the analysis of the percentage score on the internet utilization variable, it was obtained a score percentage of 81.46% in the 81.25% - 100% interval, which means that the use of the internet is included in the very good category. While the interest in visiting was obtained by a percentage score of 79.1% in the interval 62.50% - 81.24% which means that the interest in visiting is in the good category. Based on the simple linear regression test, there is an influence between internet use and visiting interest, the equation Y = 14.402 + 0.527 X is obtained, if every 1% increase in internet utilization rate (X) then visiting interest (Y) will increase by 0.527. Based on the hypothesis test, it is obtained that t count is 5.405 and a significant value of 0.00 then Ho is rejected and Ha is accepted. In the coefficient of determination, it is known that the R square value of 0.231 means that the effect of internet use (X) on visiting interest (Y) is 23.1% while 76.9% of visiting interest is influenced by other variables not studied. Conclusions. Based on the research that has been done, there is a strong relationship between internet use and visiting interest. . By using the internet, it makes communication easy for users, provides learning support in helping meet the information needs needed and utilizing the internet can help libraries in improving their services.


Author(s):  
Febri Nur Endah Safitri

<p><em>This research has purpose to know the quality of internet banking service in PT BNI Persero Tbk KC Madin, to know customer satisfaction at PT BNI Persero Tbk KC Madiun. In this study the population consists of 512 customers with a sample of 225 clients taken with Incidental sampling technique. Technique of taking data taken by questionnaire, observation and documentation. The analysis was processed with SPSS version 20.0 using simple linear regression with hypothesis test, determination test and t test. The result of the research shows that the result of Simple Linear Regression Test is Y = 12,646 + 0,635 X, constant equal to 12,646 meaning if variable of Quality of Internet Banking Service is fixed then Customer Satisfaction amount is 0,635 so there is influence between Quality of Internet Banking Service to Customer Satisfaction. The result of Coefficient of Determination Adjust (R2) is known 0,377 means 37,7% Quality of Internet Banking Service influenced by Customer Satisfaction, while the rest 62,3% Quality of Internet Banking Service influenced by other variable not examined in this research. The result of t test is t_hitung value is 11,697 while t_tabel is 1,651. This means that the value of </em><em>〖</em><em>t</em><em>〗</em><em> _count&gt; t_table (11,697&gt; 1,651). so it can be concluded that Ho is rejected and Ha accepted.</em></p>


2021 ◽  
Vol 3 (2) ◽  
pp. 140-149
Author(s):  
Muhamad Andi Wiryawan ◽  
Widyo Nugroho

Instagram account @bekasifood is an account that often shares various culinary informations. This information can be used as a basis and reference for the tendency of the community or followers of the account in choosing the type of culinary. This study aims to determine the effect of exposure to the Instagram account @bekasifood on preferences in choosing culinary in Bekasi. The research method used is a quantitative method with the main theory of Uses and Gratification. Determination of the sample size in this study uses the Taro Yamane formula. Based on the result of hypothesis testing, namely the T test and F test, the result shows that preference in choosing culinary in Bekasi can be influenced by exposure to the Instagram account @bekasifood. Aimed at the simple linear regression test and t test that motives affect preference in choosing culinary in Bekasi. The hypothesis which states that “there is a significant effect of exposure to the @bekasifood Instagram account on preferences in choosing culinary in Bekasi for followers is accepted. In this study, it can be seen that the value of the coefficient of determination R Square is 0.733. These result explains the ability of the account exposure variable (X) to influence the preference variable in choosing culinary (Y) followers of the @bekasifood Instagram account, which is 73.3%, while the rest is explained by other factors not found in this study.


Media Bisnis ◽  
2021 ◽  
Vol 12 (1) ◽  
pp. 67-82
Author(s):  
JOSHUA JOSHUA ◽  
RIAN SUMARTA

The purpose of this research is to examine the influence of knowledge, perceptions of usability, perceived of ease, security and confidentiality, experience, readiness of information technology, complexity, to the interest in the behavior of individual taxpayers in using of e-filing. This study uses primary data collected through distributing questionnaires to each individual taxpayer in the South Tangerang region. The number of samples used in this study were 110 respondents. Sampling method that used in this study is accidental sampling method. The methods that used for data analysis are reliability testing, validity test, classical assumption test, coefficient of determination test, coefficient of correlation test, simultaneous regression test (F), partial t-test. This study found that the perceptions of usability doesn’t affect the interest of individual taxpayers' behavior in using e-filing, while knowledge, perceived of ease, security and secrecy, experience, readiness of information technology, and complexity affect taxpayer behavior interest in using e-filing.


Author(s):  
Lailatul Muqoyyaroh .

<em>This research has purpose to know giving reward at PDAM Magetan, to know employee job satisfaction at PDAM Magetan, and to know influence of reward to employee job satisfaction at PDAM Magetan. Sampling technique in this research using simple random sampling technique taken 66 employees at PDAM Magetan. Data were taken by questionnaire, observation and documentation. The analysis was processed by SPSS version 16.0 using simple linear regression with test test and test hypothesis test. The results showed that the result of Simple Linear Regression Test is Y = 13.054 + 0.496, it means that if the variable of customer satisfaction is constant or constant, then the amount of job satisfaction of employee is 13,054. The result of Coefficient of Determination (R ^ 2) is known 0,879 indicates that 87% variable of employee job satisfaction influenced by reward, while the rest 13% influenced by other variable. Furthermore, the result of t test obtained t_hitung value is 21,549 while t_tabel equal to 1,668. This means that the value of t _count &gt; t_tabel (21,549 &gt; 1,668) so it can be concluded that Ho is rejected and Ha accepted, it means there is influence between Reward on Job Satisfaction Employees At PDAM Magetan.</em>


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