scholarly journals Coordinating the digital transformation of inter-organizational public services – The case of e-invoicing in Belgium

2021 ◽  
Vol 14 (1-2021) ◽  
pp. 1-19
Author(s):  
Stijn Wouters ◽  
Veiko Lember ◽  
Joep Crompvoets
Keyword(s):  
Public Services ◽  
Digital Transformation ◽  
Regional Level ◽  
Step Process ◽  
Digital Services ◽  
Governance Challenges ◽  
Specific Implementation ◽  
Choice Of Instruments ◽  
Over Time

Digital transformation has the potential to profoundly change the way public administrations deliver public services to its users. One of the challenges involved in the inter-organizational networks that often govern integrated digital services is to identify what coordination instruments are effective. In this paper we examine this issue through a case study that deals with the transformation of invoicing services in Belgian public administrations at the federal and Flemish (regional) level. We review the coordination instruments and study how they evolved over time. Our findings suggest that transformation (1) might in part depend on the choice of instruments and multiple mechanisms. The mix of appropriate coordination instruments is likely to change as digital transformation objectives and governance challenges evolve over time. (2) Digital transformation might be a step-by-step process involving multiple rounds of digitalization and its specific implementation contingent on the service itself.

scholarly journals Digital transformation and egovernment. For a research agenda on the Liguria Region

2019 ◽  
Vol 14 (2) ◽  
pp. 471
Author(s):  
Luca Raffini ◽  
Pietro Paolo Giampellegrini ◽  
Andrea Pirni
Keyword(s):  
Research Agenda ◽  
Digital Transformation ◽  
Critical Assessment ◽  
Open Government ◽  
Digital Services ◽  
Contribution Analysis ◽  
Strong Focus ◽  
Strategic Program ◽  
The Eu

The contribution analysis the effects of digital transformation, provides a critical assessment of the policies on e-government in Europe and in Italy, and draft a research agenda focused on Liguria Region. The article moves from the need to conduct research aimed at analyzing the change in the relations between subject and institution in contemporary western societies. The article, focusing on official documents, explores the strategies of digital transformation adopted by the EU. Liguria is a case study of interest because, starting from the 2016-2018 Digital Strategic Program, has adopted a strong focus on the principles of Open Government and an explicit decision to invest in specific digital services for citizens and businesses.

scholarly journals Multidirectional Idea Travelling Across an Organizational Field

2021 ◽  
pp. 017084062199856
Author(s):  
Jeppe Agger Nielsen ◽  
Lars Mathiassen ◽  
Sue Newell
Keyword(s):  
Public Sector ◽  
Mobile Technology ◽  
Technology Use ◽  
Digital Transformation ◽  
Organizational Practices ◽  
Organizational Field ◽  
Technology Initiative ◽  
Advance Knowledge ◽  
Over Time

Organizational scholars are increasingly interested in understanding how ideas travel across an organizational field. While most studies focus on how travelling ideas translate into organizational practices, we lack insights into the broader issue of how ideas translate as they move among heterogeneous actors across the field. To explore this multidirectional travelling of ideas, we build on the notion of translation ecology to capture the ongoing interactions among field members as they are involved in translation work within and outside adopting organizations. To develop our argument, we draw from a longitudinal, 20-year case study of a public sector digital transformation programme in Denmark through which ideas about mobile technology use for caregivers spread across the entire homecare field. By following the mobile technology initiative over time, we show how ideas travelled in multiple directions as adopting organizations and other influential field actors participated in and contributed to diverse practices across organizations. Based on our analyses, we identify three distinct forms of multidirectional idea travelling – reinforcing, complementing and polarizing – and describe how they together shape the morphing of ideas as they move among heterogeneous actors in a translation ecology. As a result, we advance knowledge about multidirectional idea travelling as an under-theorized and important perspective in the translation literature.

scholarly journals Assessment of the development of innovation activities in the regions: Case of Ukraine

2021 ◽  
Vol 19 (4) ◽  
pp. 77-88
Author(s):  
Pavlo Hrytsenko ◽  
Viacheslav Voronenko ◽  
Yevhen Kovalenko ◽  
Tetiana Kurman ◽  
Vitalii Omelianenko
Keyword(s):  
Growth Rate ◽  
Sustainable Development ◽  
Geometric Mean ◽  
Digital Transformation ◽  
Regional Level ◽  
Disruptive Technologies ◽  
Innovation Activities ◽  
Scientific Research Project ◽  
Over Time ◽  
Resource Security

The development of innovation activities is of great importance on the path to achieving the goals of sustainable development. Success on this path is closely related to the presence of comparable information on the development of innovation activities at the regional level. The aim of the paper is to assess the development of innovation activities in the regions of Ukraine and identify differences in results. The study is performed using relative indicators for the assessment of the development of innovation activities in the regions of Ukraine. The indicators were averaged and normalized. To analyze how innovation activities change over time, the dynamic indices based on the geometric mean of the growth rate of the relative indicators were used. The obtained results have significant differences in the regions being assessed. Most regions have a heterogeneous development of innovation activities. At the same time, they are at the top and bottom of the rankings of the regions in different indicators of the development of innovation activities. Only Cherkasy and Zaporizhzhia oblasts are at the top of the rankings in at least 75% of indicators. However, in 2017‒2019, all indicators improved in at least 29% of regions. In addition, 75% of indicators improved in at least 54% of regions. Therefore, over time, most regions progressed in the development of innovation activities. Management decisions for the development of innovation activities should be complex for all regions and implemented primarily in the regions where there is no improvement over time. AcknowledgmentsThe paper is prepared within the scientific research project “Sustainable development and resource security: from disruptive technologies to digital transformation of Ukrainian economy” (No. 0121U100470).

scholarly journals Digital Transformation in the Drugstore Industry: A Case Study

2020 ◽  
Vol 6 (1) ◽  
pp. 63
Author(s):  
Esmir Demaj ◽  
Xhimi Hysa ◽  
Abdyl Sadaj
Keyword(s):  
Business Models ◽  
Value Added ◽  
Daily Basis ◽  
Vital Role ◽  
Digital Transformation ◽  
Experimental Phase ◽  
The Core ◽  
Slow Pace ◽  
Digital Services

The phenomenon of digital transformation has become widespread and relevant in a variety of industries. This era of transformation has changed the traditional business models. However, the implementation of digital services in the drugstore industry, has developed at a relatively slow pace. The core of the drugstore business model has remained product-centric and therefore pharmacies are still in an experimental phase when it comes to offering more than the traditional products. Digital services play a vital role in such occasions because they accelerate the process, making it easier to implement. This research, using the case of an innovative pharmacy located in Albania, will give an outlook of the challenges faced by this industry on daily basis and the opportunities for innovation, how important is for the costumer the value added to the products they purchase, and also an overview of what the process of digitalization might look like for this industry.Key Words: Drugstore Industry, Digital transformation, Digitization, Pharmacy “Daja”

When Culturally Significant Songs are Decontextualised: The Initiation Song Somagwaza, A Case Study

2018 ◽  
Vol 28 (2) ◽  
Author(s):  
T Dowling ◽  
Somikazi Deyi ◽  
Anele Gobodwana
Keyword(s):  
Qualitative Research ◽  
Comparative Method ◽  
Popular Song ◽  
Focus Group Discussions ◽  
Group Discussions ◽  
Ritual Music ◽  
Constant Comparative Method ◽  
Small Focus ◽  
Over Time

While there have been a number of studies on the decontextualisation and secularisation of traditional ritual music in America, Taiwan and other parts of the globe, very little has been written on the processes and transformations that South Africa’s indigenous ceremonial songs go through over time. This study was prompted by the authors’ interest in, and engagement with the Xhosa initiation song Somagwaza, which has been re-imagined as a popular song, but has also purportedly found its way into other religious spaces. In this article, we attempted to investigate the extent to which the song Somagwaza is still associated with the Xhosa initiation ritual and to analyse evidence of it being decontextualised and secularised in contemporary South Africa. Our methodology included an examination of the various academic treatments of the song, an analysis of the lyrics of a popular song, bearing the same name, holding small focus group discussions, and distributing questionnaires to speakers of isiXhosa on the topic of the song. The data gathered were analysed using the constant comparative method of analysing qualitative research.

Case study 3

2018 ◽  
Author(s):  
Ewan Ferlie ◽  
Sue Dopson ◽  
Chris Bennett ◽  
Michael D. Fischer ◽  
Jean Ledger ◽  
...  
Keyword(s):  
Health Care ◽  
Public Services ◽  
Management Consulting ◽  
Organizational Redesign ◽  
Management Consultants ◽  
Management Knowledge ◽  
Problems And Solutions ◽  
Financial Interests ◽  
The Way

The chapter discusses management consultants and consulting knowledge in health care, highlighting significant expenditure on consultancy and how consultants have shaped thinking in public services, which some critics suggest has served consultants’ own (financial) interests. The chapter then discusses the way consultants mobilize management knowledge and frame clients’ problems and solutions. It discusses an empirical case study of a consultancy project to redesign NHS organizations to make substantial ‘efficiency savings’. Here, consultants framed the NHS’s problem and solution, and then imposed an organizational redesign. Local NHS managers and clinicians framed the NHS’s problem differently, doubting the consultants’ framing and proposing redesign, but feeling unable to engage in dialogue about these concerns. Consequently, they engaged with the project in a calculated and defensive way, superficially accepting the redesign while waiting for its implementation to fail. Thus, the chapter demonstrates framing politics surrounding management consulting knowledge.

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