scholarly journals Study of Satisfaction of Information System Users in Study Program (SIMPRODI) in Gorontalo State University

2018 ◽  
Vol 3 (2) ◽  
pp. 57-70
Author(s):  
Rizan Machmud
Keyword(s):  
Information System ◽  
User Satisfaction ◽  
Rapid Development ◽  
Intention To Use ◽  
State University ◽  
Quality Of Information ◽  
Study Program ◽  
Business System ◽  
System User

The rapid development of Information Technology (IT) today provides many conveniences in various forms of business, including the service business. System User Satisfaction (User satisfaction) is the response and feedback that the user raises after using the information system. This study aims to obtain empirical evidence regarding the use of SIMPRODI application products and how SIMPRODI can provide good services for students. The survey research method was carried out and the data collected was 252 data. The data was then analyzed by PLS-SEM. The results showed that the quality of the system did not have a significant effect on the SIMPRODI intention to use, but the quality of information and quality of service was significant on the intention to use, then when the intention to use was higher the user satisfaction was better and vice versa when the SIMPRODI user satisfaction was high then intention to use is also getting higher.

scholarly journals ANALISIS KESUKSESAN PENERAPAN SISTEM INFORMASI E-SPT PAJAK PENJUALAN (PPN) TERHADAP KEPATUHAN PAJAK PADA KANTOR PELAYANAN PAJAK MADYA A DAN KANTOR PELAYANAN PAJAK MADYA B

2017 ◽  
Vol 5 (1) ◽  
Author(s):  
Etik Ipda Riyani
Keyword(s):  
Information System ◽  
Information Systems ◽  
Path Analysis ◽  
User Satisfaction ◽  
Information Quality ◽  
Tax Compliance ◽  
Quality Information ◽  
Intention To Use ◽  
System Quality

Etik Ipda Riyani: This study aimed to analyze the relationship between the success of the implementation of the information system e-SPT Sales Tax (e-SPT PPN) to tax compliance. The model used in the study was the model of success of information systems updated D & M IS Success Model. This model is based on six measures of success is the quality information system (System Quality), the quality of information (Information Quality), quality of service (Service Quality), user interest (Intention to Use), the satisfaction of users (User Satisfaction), and tax compliance. The population of this research is all taxpayer is incorporated and registered in Madya Tax Office A and B. Researchers using simple random sampling in the sampling. The analytical tool used in this study were Path Analysis (Path Analysis).The results showed the successful implementation of the information system e-SPT PPN with dimensions System Quality, Information Quality, and Service Quality, Intention to Use and User Satisfaction effect on Tax Compliance.Key words: the success of information systems, e-SPT VAT, tax compliance

scholarly journals Perancangan Sistem Informasi Pembayaran Administrasi SMK Negeri 1 Jiwan

2017 ◽  
Vol 1 (2) ◽  
pp. 129 ◽  
Author(s):  
Ridho Pamungkas
Keyword(s):  
Information System ◽  
Rapid Development ◽  
Visual Basic ◽  
Quality Of Information ◽  
Information System Design ◽  
Interview Method ◽  
Optimal Service ◽  
Observation Method ◽  
Visual Basic 6.0

  The rapid development of technology requires schools to provide optimal service to their students, especially in SMK Negeri 1 Jiwan. Improve the quality of information systems is one way to support services to students. The administration payment information system is designed in accordance with the circumstances in the school. The data were collected using interview method and observation method. This research produce information system design using Microsoft Visual Basic 6.0 which can help SMK Negeri 1 Jiwan to give service in administration payment of student.

scholarly journals Evaluasi Kepuasan Pengguna terhadap Sistem Informasi Provisioning Monitor Indihome Dunsanak (SIMIDUN) menggunakan Metode Service Quality (Studi Kasus di Telkom Witel Sumbar)

2020 ◽  
Author(s):  
Devi Gusmita ◽  
Yuhandri Yunus
Keyword(s):  
Information System ◽  
Information Systems ◽  
Service Quality ◽  
Data Processing ◽  
User Satisfaction ◽  
Quality Of Information ◽  
User Perceptions ◽  
User Expectations ◽  
Cartesian Diagram

Measurement of the quality of information systems is necessary to evaluate the satisfaction of users of the system as a consideration for companies to develop the information system. This research aims to apply and test the Service Quality method to measure the level of user satisfaction with the Indihome Dunsanak Information System Provisioning Monitor (SIMIDUN) to serve as a benchmark for system developers to develop Indihome Dunsanak's Information System Provisioning Minitor. The data used in this study is data about the details of items or indicators contained in the application to be evaluated, by distributing questionnaires to system users. Data processing is done using the Service Quality method, then the data is processed by calculating the perception value and the expected value based on the questionnaire that has been distributed then calculating the gap score to make a cartesian diagram. The results obtained in the evaluation of user satisfaction information system provisioning indihome dunsanak based on Distribution and Percentage of User Perceptions of the information system that 38.47% of SIMIDUN Information System users are satisfied with the performance of the system and only 18.47% of users assess the performance of the SIMIDUN Information System very much. satisfactory, based on the data obtained that the average servqual score is -0.97 means that the score gap between user expectations and what the user feels is negative. This means that the average expectation of new users is fulfilled by SIMIDUN Information System with a score of 0,97.

scholarly journals Influence Quality of Information System, Quality of Information, And Perceived Usefulness On User Accounting Information System Satisfaction

2018 ◽  
pp. 683 ◽  
Author(s):  
Ida Bagus Gede Mawang Mangun Buana ◽  
Ni Gusti Putu Wirawati
Keyword(s):  
Information System ◽  
User Satisfaction ◽  
Information Quality ◽  
Accounting Information ◽  
Perceived Usefulness ◽  
System Quality ◽  
Quality Of Information ◽  
Accounting Information System ◽  
System Information

PDAM Tirta Mangutama is one of the regional companies that have integrated accounting information system in managing employees' performance in providing accurate accounting information. Large working area of course must be balanced with good performance. The purpose of this study is to determine the effect of quality information systems, information quality, and perceived usefulness on user satisfaction accounting information system. This research is causal explanatory relationship. The research was conducted at PDAM, located at Jalan Bedahulu No 3 Denpasar. The result of research is Quality accounting information system, information quality and perceived usefullness have positive and significant influence on user satisfaction of Accounting Information System. Coefficient of determination (R2) of 0.554 this means 55.4 percent of user satisfaction Accounting Information on PDAM Tirta Mangutama Badung regency influenced by variable of Quality Accounting Information System, Information Quality, and Perceived Usefulness, on the contrary 44,6 percent influenced by variables others not examined.

scholarly journals Hubungan Kualitas Sistem Informasi Farmasi dengan Pengguna Sistem Informasi Farmasi dalam Mendukung Pengelolaan Obat di Puskesmas Kota Yogyakarta

2021 ◽  
Vol 2 (1) ◽  
pp. 77-85
Author(s):  
Amrina Amalia Yogananda
Keyword(s):  
Information System ◽  
Health Center ◽  
User Satisfaction ◽  
System Quality ◽  
Primary Health Center ◽  
Net Benefit ◽  
Cross Sectional ◽  
Primary Health ◽  
System User

ABSTRAK/ABSTRACT Penggunaan sistem informasi dalam pelayanan kefarmasian diharapkan membantu farmasis untuk melakukan pengelolaan obat. Suatu sistem informasi farmasi yang dikembangkan perlu dilakukan uji coba dan evaluasi sebelum diimplementasikan di suatu institusi. Tujuan penelitian untuk melakukan evaluasi sistem informasi farmasi dan mengetahui hubungan antara kualitas sistem informasi farmasi terhadap pengguna sistem informasi farmasi. Penelitian merupakan penelitian cross sectional dengan pendekatan analitik, dilakukan di puskesmas kota Yogyakarta. Instrumen penelitian yang digunakan adalah kuesioner dan wawancara. Subjek penelitian adalah 15 apoteker pengelola obat di puskesmas kota Yogyakarta yang bersedia mengisi kuesioner. Data yang diperoleh adalah data tingkat penggunaan, kepuasan pengguna, kualitas sistem, kualitas informasi, kualitas layanan, dan manfaat penggunaan sistem informasi farmasi. Data dianalisis dengan korelasi Pearson. Hasil penelitian menunjukkan kualitas teknologi, pengguna, dan manfaat penggunaan sistem informasi farmasi dinilai cukup baik oleh responden dengan nilai 53,33 - 93,33%. Tidak ada hubungan antara kualitas PSS terhadap pengguna sistem informasi farmasi (r = 0,360; p > 0,05). Ada hubungan antara pengguna informasi farmasi terhadap manfaat penggunaan sistem informasi farmasi (r = 0,758; p < 0,05). Kata kunci: kualitas sistem informasi farmasi, pengguna sistem informasi farmasi, pengelolaan obat, puskesmas    The use of information system in pharmaceutical care is expected to help pharmacist to manage the drug. Pharmaceutical information system needed to be tested before implementation. The aim of the study is to evaluate the pharmaceutical information system and analyze the correlation between quality of pharmaceutical information system, user of pharmaceutical information system, and net benefit. This study was analytical study with cross sectional design in Yogyakarta primary health center. The instruments were questionnaire and interview. The respondent of the study was 15 pharmacists in Yogyakarta primary health center that willing to fill out the questionnaire. The data that gained was system use, user satisfaction, system quality, information quality, service quality, and net benefit then to be analyzed with Pearson correlation. The result of the study was quite good in pharmaceutical information system quality, user of pharmaceutical information system, and net benefit (53,33 -93,33%). There was no correlation between quality of pharmaceutical information system to user. There was correlation between pharmaceutical information system user to net benefit (r = 0,758; p < 0,05). Keywords: quality of pharmaceutical information system, users of pharmaceutical information system, drug management, primary health center

scholarly journals Pengaruh Kualitas Sistem Informasi Terhadap Kepuasan Pengguna Pada SMA Al – Huda Cengkareng

Techno Com ◽  
2017 ◽  
Vol 16 (3) ◽  
pp. 256-267
Author(s):  
Imam Mahfuji Jaya ◽  
Jenie Sundari
Keyword(s):  
Information System ◽  
Information Systems ◽  
User Satisfaction ◽  
Positive Influence ◽  
Quality Information ◽  
Test Results ◽  
Quality Of Information ◽  
System Assessment ◽  
Dominant Influence

Application of Information Systems becomes an absolute necessity and can provide a competitive advantage, thus becoming the highest priorities. Assessment Information System is a system studied its impact on user satisfaction in the neighborhood of Al-Huda School. In this study tested the effect of the quality of information systems against user satisfaction using the basic method of success DeLone and McLean. This study uses a quantitative approach to mapping the characteristics of the data by means of descriptive statistics. The results showed that the Quality System (X1) and quality information (X2) effect either jointly against user satisfaction (Y) Information System Assessment. T significant value to the quality of the system is smaller than the specified α (α = 0.05) is 0.000. In addition, the results of this test also showed the value of t is greater than t table (2.871> 1.686) for the quality of the information system, Based on the test results it can be concluded that H0 is accepted and Significance for 0,000 t of quality information. So the probability value 0.00 <0.005 and t value greater than t table (2.973> 1.686), so it can be decided that H1 is accepted. This means that the quality of information has positive influence on user satisfaction, the results of the study also concluded that the quality of the information system has a dominant influence on user satisfaction.

scholarly journals Evaluating Mawared as a self-service quality information system at Prince Sattam bin Abdulaziz University using Dillon and McLean model

2021 ◽  
Vol 58 (1) ◽  
pp. 2565-2572
Author(s):  
Saeed Ali Omer Bahaj
Keyword(s):  
Information System ◽  
Information Systems ◽  
Service Quality ◽  
User Satisfaction ◽  
Faculty Members ◽  
Quality Information ◽  
System Quality ◽  
Quality Of Information ◽  
Self Service

Quality of information system is reviewed by many as critically important for most if not all organizations to review their return on their investment in information system (IS) technology. Currently, there are numerous works of literature addressing factors or techniques for measuring system quality – business benefits, user satisfaction, or usage among others. This paper is evaluating the quality of information systems- self-services (Mawared) at Prince Sattam Bin Abdulaziz University (PSAU) using the Dillon and McLean Model. Intrinsically, information systems (IS) vary depending on the industry they are applied, for example, in this research, the IS under review as an educational-based information system. This paper aims to explore the relationships of information system quality and its main outcomes which are expected or were proposed for the IS. Subsequently, this paper focuses on the self-service information system, its quality. The research uses questionnaires for its research methodology that are distributed out to the faculty members in College of Business Administration at PSAU. The findings of this study indicate to a positive and high degrees of satisfaction among the faculty members towards Mawared as a self-service quality information system for the academic year 2020-2021. Moreover, it provides new insights into the efficacy of selected determines of information system quality and user satisfaction.  

scholarly journals ANALYSIS OF HOSPITAL INFORMATION MANAGEMENT SYSTEM USING HUMAN ORGANIZATION FIT MODEL

2021 ◽  
Vol 9 (1) ◽  
pp. 23
Author(s):  
Husnaina Febrita ◽  
Martunis Martunis ◽  
Dedy Syahrizal ◽  
Munifah Abdat ◽  
Bakhtiar Bakhtiar
Keyword(s):  
Quality Of Care ◽  
Information Management ◽  
User Satisfaction ◽  
Information Management System ◽  
System Quality ◽  
Quality Of Information ◽  
Human Organization ◽  
System User ◽  
Hospital Information Management System

Background: Hospital is a health care institution that provides public services for patients. It needs computerized information technology, for example, a hospital information management system.Aims: This study was aimed at analyzing the implementation of hospital management information system using the human organization fit model at the Outpatient Department of Sabang General Hospital.Methods: This study was conducted from March-June 2020 using a cross sectional design. The study’s population was the hospital managers, administration staff and health workers at the hospital. The study’s sample size was 106 respondents selected using a purposive sampling. This study used a quantitative design in which the data analysis was done using a spearman correlation test with P-value of =<0.05. The independent variables were the quality of system, quality of information, and quality of care. While the dependent variables included system user, user satisfaction and organization. The data were collected through questionnaire distributed to the respondents.Results: The quality of system did not have a relationship with the system user (P=0.585), user satisfaction (P=0.541), and organization (P=0.256). The quality of information had a relationship with the  system user(P=0.004) and user satisfaction (P=0.000), but it did not have a relationship with organization (P=0.132). The quality of care had a relationship with the system user(P=0.000), user satisfaction (P=0.000) and organization (P=0.000).Conclusion: The Sabang General Hospital, Aceh, needs to improve the hospital management information system with the HOT-fit model, especially the quality of system. They can conduct training for users and provide applicable and attractive manuals.Keywords: hospital, information management system, quality of care, quality of information, quality of system.

scholarly journals Evaluasi Kepuasan Mahasiswa terhadap Sistem Informasi Penjadwalan Kuliah Biro Administrasi Umum dan Keuangan Universitas Xyz

2013 ◽  
Vol 4 (1) ◽  
pp. 91
Author(s):  
Tangkas Udiono
Keyword(s):  
Information System ◽  
Information Systems ◽  
Student Satisfaction ◽  
User Satisfaction ◽  
Information Quality ◽  
Sampling Techniques ◽  
System Quality ◽  
Quality Of Information ◽  
System Data

 One way to identify the success indicator of the use of information systems is conducting a survey of user satisfaction. Measuring the quality of Information Systems of Registration and Lecture Scheduling at the Bureau of Administration and Finance University of XYZ is important because it aims to find out how far the role and utilization of existing information systems run. This research aims to investigate the faktors that influence user satisfaction of the information system. Data are collected through the distribution of questionnaires with the number of respondents as much as 378 students. The data collected are analyzed using sampling techniques. The results of the regression analysis and the correlation between Information System Quality and Information Quality affect student satisfaction by 6.6% and 4.9%.

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