scholarly journals Empowering Business Process Improvement of Kue Basah Ny. Anong in Cianjur, West Java

2020 ◽  
Vol 2 (2) ◽  
pp. 62-74
Author(s):  
Cynthia Yuni Luis ◽  
Winston Purnama ◽  
Hans Nicholas ◽  
Vincent Jonathan ◽  
Arvin Victor Maruli ◽  
...  
Keyword(s):  
Community Development ◽  
Human Resource ◽  
Business Process ◽  
Business Processes ◽  
Development Project ◽  
Community Members ◽  
Business Partners ◽  
Business Model Canvas ◽  
The Impact

SMEs in Indonesia have given a significant monetary contribution to the Indonesian economy. In our Community Development case study in Cianjur, some of the community members showed enthusiasm in SME business. In this study, the case was observed through Kue Basah Ny. Anong, which was the business’ brand name. In Indonesia itself, the obstacles of SME businesses were inefficient and ineffective business processes to enhance their business growth. These drawbacks were also found in Kue Basah Ny. Anong. These Community Development activities were held to improve their business process on operational, financial, marketing, and human resource aspects. Firstly, in the operational aspect, the activities were to improve food hygiene and standardization. Secondly, in the financial aspect, this Community Development project provided training and facilitation to make daily financial bookkeeping to monitor their business progress. In the marketing aspect, the assistance was to find other alternative marketing strategies to expand marketing through social media and WhatsApp. This tool was considered effective as the consumers in Cianjur possessed mobile phones. In the human resource aspect, training was provided to Mrs. Anong’s family members to promote their business and products to potential business partners and consumers. From the Community Development intervention, the impact was a better business model canvas and approach toward their customers and partners within six months of this Community Development project (one semester). The period of this Community Development project was from January to June 2020.

scholarly journals The impact of human resource management on business process improvement: An analysis within the MSMEs of the textile and clothing industry

Bizinfo Blace ◽  
2020 ◽  
Vol 11 (2) ◽  
pp. 19-32
Author(s):  
Andrea Dobrosavljević ◽  
Snežana Urošević
Keyword(s):  
Resource Management ◽  
Human Resource Management ◽  
Human Resource ◽  
Process Improvement ◽  
Business Process ◽  
Business Processes ◽  
Value Added ◽  
Clothing Industry ◽  
Business Process Improvement ◽  
The Impact

Business process improvement is necessary given the need to satisfy consumers by delivering value-added products and services. The textile and clothing industry in the age of consumerism of textile and clothing products is facing the challenge of the constant need to meet and exceed consumer expectations. Establishing the practice of continuous business process improvement, especially within the micro, small and medium enterprises (MSMEs) of the textile and clothing industry, as the largest group of companies, is of particular importance in resisting these challenges. As the textile and clothing industry is labor-intensive and a large number of processes operate on the basis of direct engagement of human resources, there is a need to examine the impact of human resource management on the establishment of the practice of business process improvement in MSMEs. Within this paper, the impact of human resource management on the improvement of business processes was examined by applying regression analysis.

The impact of digitalization on business processes: case study: Kosovo SMEs

2018 ◽  
Author(s):  
Ylber Limani ◽  
Edmond Hajrizi ◽  
Rina Sadriu
Keyword(s):  
Business Processes ◽  
The Impact

scholarly journals How Robot/human Orchestration Can Help in an HR Department: A Case Study From a Pilot Implementation

Organizacija ◽  
2019 ◽  
Vol 52 (3) ◽  
pp. 204-217 ◽  
Author(s):  
Dalibor Šimek ◽  
Roman Šperka
Keyword(s):  
Business Process ◽  
Business Processes ◽  
Current Trend ◽  
Case Study Research ◽  
Multinational Company ◽  
Research Approach ◽  
Structured Interviews ◽  
Service Orchestration ◽  
Study Research

Abstract Background and Purpose: Motivation of this research is to explore the current trend in automating the business processes through software robots (Robotic Process Automation – RPA) and its managing within enterprise environment where most of the processes are executed by human workforce. As the RPA technology expands the demand for its coordinating grows as well. The possible solution to this challenge is shown in case study research in form of implementing orchestration platform to a concrete business process of onboarding in HR department of a multinational company. The aim of this paper is to explore the phases and activities of the pilot project implementation of Robotic Service Orchestration (RSO) in combination with RPA technology and to assess the potential benefits. Design/Methodology/Approach: Case study research approach was selected to explore the research phenomena, which is the implementation of RSO platform in combination with RPA technology and assessing incoming benefits. The case is formed with 2 companies – (1) multinational company with ongoing effort of automating onboarding process, (2) technology and consulting company delivering the automation solution. Data were collected through semi-structured interviews with respondents from two involved companies and by analysing internal documents. Results: The analysis of case provided in this paper revealed some key insights: (1) strategical position of RSO and tactical position of RPA towards the existing legacy systems, (2) need for increased focus on initial process modelling phase, (3) Application Programming Interface (API) integration is more viable solution for RPA, (4) the biggest benefit of RPA - its agility, (5) future potential of the RSO replacing the BPMS. Conclusions: First of all, there is a need of higher number of software robots adopted in a company before orchestration could pay off. On the other side, current Business Process Management Systems (BPMS) solutions don’t offer functionalities for managing human and software robots workforce altogether. RPA is expected to expand and without proper orchestration the effectivity will not grow constantly.

scholarly journals Evolución del sector servicios de alojamiento y restauración y su contribución al desarrollo económico de Ayangue, Provincia de Santa Elena

2017 ◽  
Vol 4 (1) ◽  
pp. 79-85
Author(s):  
Sabina Villón Perero ◽  
Brusela Vásquez Farfán ◽  
Tannia Aguirre Suárez
Keyword(s):  
Economic Development ◽  
Community Development ◽  
Quantitative Information ◽  
Economic Study ◽  
Community Members ◽  
Qualitative And Quantitative ◽  
Field Investigations ◽  
The Impact ◽  
Santa Elena ◽  
Social Level

Las actividades turísticas, en especial los servicios de alojamiento y restauración han mantenido una importante participación en la economía del Ecuador durante los últimos años, a partir de esta premisa se consideró relevante realizar el presente estudio que consiste en el análisis de la evolución del sector en mención y su contribución al desarrollo económico de la comuna Ayangue ubicada en la provincia de Santa Elena. Para ejecutar la investigación de campo se tomó una muestra de establecimientos dedicados a las mencionadas actividades, así como también se realizó un estudio socioeconómico mediante la aplicación de  encuestas y entrevistas las mismas que permitieron  obtener información cualitativa y cuantitativa, cuyos resultados evidenciaron cómo ha  evolucionado este sector y el impacto que ha generado en el desarrollo de la comunidad a través del tiempo, los mismos que reflejaron el incentivo de emprendimientos, la  generación de plazas de trabajo y el mejoramiento del nivel económico y social de los comuneros.  AbstractTourist activities, specially Accommodation and provision of food and beverages services, have had an important participation in the economy of Ecuador in the last years, based on this premise it was considered relevant to carry out the present study, which is an analysis of the sector in question and their contribution to economic development of the Ayangue Commune, in Province of Santa Elena. For perform field investigations, it took a sample of establishments and was performed a socio-economic study, using surveys and interviews, which they allowed to obtain qualitative and quantitative information, whose results showed the evolution of this sector and the impact generated in the community development through time, resulting incentive enterprises, generating jobs and improving the economic and social level of the community members. 

scholarly journals CONTEMPORARY MANAGEMENT OF BUSINESS PROCESSES WITHIN THE SUPPLY CHAIN OF FASHION INDUSTRY

2020 ◽  
pp. 36-39
Author(s):  
Andrea Dobrosavljević ◽  
Snežana Urošević
Keyword(s):  
Supply Chain ◽  
Business Process ◽  
Business Process Management ◽  
Process Management ◽  
Business Processes ◽  
Demand Management ◽  
Relationship Management ◽  
Customer Relationship ◽  
Fashion Industry ◽  
The Impact

Business processes are present in all types of organizations, regardless of the size or industry within which the organization operates. Successful business process management (BPM) is an indicator of the level of process maturity of the organization. Within the supply chain, it is possible to observe the presence of business processes of a collaborative nature, as BPM relies on the principles of partnership, development, and exchange of information through links that exist within this chain between all actors [1]. Within this paper, BPM in the relations with suppliers and consumers within the supply chain of organizations operating in the fashion industry is considered. Lambert [2] lists eight macro processes that take place in the supply chain, between suppliers, manufacturers, distributors, retailers and end consumers, as follows: customer relationship management, supplier relationship management, demand management, order execution, fl ow management production, product development and commercialization and return management. Within this paper, a research is presented which analyzes the segments of managing collaborative business processes within the supply chain of the fashion industry, based on the responses of 508 managers and employees in the fashion industry in the Republic of Serbia. The needs for the development of certain segments in accordance with the needs of modern business process management have been explored.Scientifi c novelty. The research part of this paper relies on the application of Friedman's test which enables the analysis of the current state of BPM in relations with suppliers and consumers within the supply chain of the fashion industry, expressed through workers' responses with a ranking of their preferences. This paper contributes to the creation of a knowledge base within the research in the fi eld of the impact of BPM on improvements in the supply chain, on the basis of which it is possible to conduct further research and upgrade knowledge.Practical value. The fi ndings derived from the results of research of this type contribute to the development of the business from various aspects. The benefi ts can be refl ected not only through the strengthening of the competitive position but also through the sustainability of business on the basis of adequate application of BPM practices in all business segments. Accordingly, in addition to the scientifi c novelty, which is refl ected in the results of the rese arch work, there is a practical novelty, which is refl ected in the guidelines for the development of modern BPM within the supply chain of the fashion industry.

Optimisation of Human resource Management through Process Re-engineering

2019 ◽  
Vol 11 (02) ◽  
Author(s):  
Jaya Tripathi
Keyword(s):  
Human Resource ◽  
Business Process ◽  
Business Processes ◽  
Business Process Reengineering ◽  
Scientific Management ◽  
Process Reengineering ◽  
Internal Customer ◽  
Internal Operations ◽  
Primary Focus ◽  
Resource Service

In a world of rapid flexibility, organisations must change their priorities from a traditional focus on planning and control to emphasise speed, innovation, flexibility, quality, service and cost. The Human Resource team has to demonstrate their commitment to meet these key business drivers. A major problem confronting Human Resource managers today is to increase line management and employee productivity, provide higher more value-adding levels of Human Resource service and internal customer responsiveness and at the same time reduce costs. What is needed is a Human Resource team that is customer-focused and market-driven in its external relations with customer and process-focused and teamoriented in its internal operations. Only such a Human Resource team can look at the way work is performed across the organisation and seek to make Human Resource processes more logical, effective and efficient. Such an effort is at the heart of Human Resource Optimisation and Process Re-engineering. Business Process Reengineering (BPR) advocates the fundamental examination and redesign of business processes, recognizing that the legacy of scientific management has been the excessive fragmentation of work practices in organisations today. This is reflected in the hierarchical structuring of organisations around functional departments, with individual and departmental goals displacing overall organizational performances. Organisational performance is a result of the effectiveness and efficiency of the actions that an organisation. Effectiveness refers to the achieved outcomes in relation to strategic objectives/goals and customer requirements. Efficiency refers to how economically the organisation's resources are utilized by an activity such as a business process that produces a given output or that delivers a given service. These two fundamental performance dimensions highlight the external and internal reasons for pursuing a specific course of action; that is, effectiveness with a primary focus on customers, and efficiency with a primary focus on internal operations and processes. The research explains the reliance of business process reengineering (BPR) in the improvement of performance in Human resource in the organization. Here, the research try to validate the significance of successful business process reengineering (BPR) process can also construct the successful organization.

A Method for Eliciting Goals for Business Process Models based on Non-Functional Requirements Catalogues

2013 ◽  
pp. 226-244 ◽  
Author(s):  
Evellin Cardoso ◽  
João Paulo A. Almeida ◽  
Renata S. S. Guizzardi ◽  
Giancarlo Guizzardi
Keyword(s):  
Business Process ◽  
Process Modeling ◽  
Business Processes ◽  
Business Process Modeling ◽  
Process Models ◽  
Functional Requirements ◽  
Business Process Models ◽  
Traditional Approaches ◽  
Goal Models

While traditional approaches in business process modeling tend to focus on “how” the business processes are performed (adopting a behavioral description in which business processes are described in terms of procedural aspects), in goal-oriented business process modeling, the proposals strive to extend traditional business process methodologies by providing a dimension of intentionality to business processes. One of the key difficulties in enabling one to model goal-oriented processes concerns the identification or elicitation of goals. This paper reports on a case study conducted in a Brazilian hospital, which obtained several goal models represented in i*/Tropos, each of which correspond to a business process also modeled in the scope of the study. NFR catalogues were helpful in goal elicitation, uncovering goals that did not come up during previous interviews prior to these catalogues’ use.

Business Process Design Meets Business Practices through Enterprise Patterns

2016 ◽  
pp. 1249-1266
Author(s):  
Carmelo Ardito ◽  
Ugo Barchetti ◽  
Antonio Capodieci ◽  
Annalisa Guido ◽  
Luca Mainetti
Keyword(s):  
Human Resources ◽  
Business Process ◽  
Business Processes ◽  
Knowledge Workers ◽  
Virtual Enterprise ◽  
Business Practices ◽  
Enterprise 2.0 ◽  
Business Process Design ◽  
Organizational Issues

Every day companies deal with internal problems in order to manage human resources during the execution of business processes. The ability to quickly identify and rapidly apply effective business practices to recurring problems becomes crucial in order to improve the efficiency of the organization. To seize the opportunity of adapting their business practices to emerging organizational forms (Extended Enterprise, Virtual Enterprise) and to reuse the expertise of knowledge workers – who are central to an organization's success – companies are required to face several challenges. This paper presents a set of business patterns useful in resolving emerging organizational issues to support the activities of knowledge workers, increase their productivity and their ability to find the information they need, and enable collaboration with colleagues without changing their habits. Also it describes a real case study and a software system that allows companies to introduce these business patterns in the workplace, adopting an Enterprise 2.0 approach.

Semantic Synchronization in B2B Transactions

2010 ◽  
pp. 1518-1542
Author(s):  
Janina Fengel ◽  
Heiko Paulheim ◽  
Michael Rebstock
Keyword(s):  
Large Scale ◽  
Business Processes ◽  
User Participation ◽  
Ontology Matching ◽  
Ontological Engineering ◽  
Business Information Systems ◽  
Business Partners ◽  
Business Information ◽  
Mapping Technology

Despite the development of e-business standards, the integration of business processes and business information systems is still a non-trivial issue if business partners use different e-business standards for formatting and describing information to be processed. Since those standards can be understood as ontologies, ontological engineering technologies can be applied for processing, especially ontology matching for reconciling them. However, as e-business standards tend to be rather large-scale ontologies, scalability is a crucial requirement. To serve this demand, we present our ORBI Ontology Mediator. It is linked with our Malasco system for partition-based ontology matching with currently available matching systems, which so far do not scale well, if at all. In our case study we show how to provide dynamic semantic synchronization between business partners using different e-business standards without initial ramp-up effort, based on ontological mapping technology combined with interactive user participation.

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