Kualitas Pelayanan Kartu Keluarga di Bidang Pendaftaran Identitas Kependudukan di Dinas Kependudukan dan Pencatatan Sipil Kabupaten Pulang Pisau

Author(s):  
Indah Megawati ◽  
Erwin Dwi Prayogo

The purpose of this study was to determine the Quality of Family Card Services in the Registration of Population Identity in the Population and Civil Registration Service in Pulang Pisau District. The research used in this study was a qualitative descriptive study conducted at the Pulang Pisau District Population and Civil Registration Service specifically in the area of Population. The data sources are through interviews and observations. Data analysis is done by organizing and describing it into units, synthesizing, arranging into patterns, choosing which ones are important and which will be studied, and making conclusions that can be told to others. The results showed that the quality of service provided by the Pulang Pisau District Population and Civil Registration Service was very good in terms of transparency carried out by utilizing socialization activities by giving the task of cadres to explain to the community and take advantage of technological advances, then the performance of officers in serving the community good enough, this is indicated by the role and function of each officer and the officer is responsible for their respective duties even though the officer is still lacking in terms of disciplinary time problems. But overall the service in making a Family Card is efficient and effective. In serving the community, the value of the officer�s politeness is quite good, but there still needs to be an increase in hospitality

2020 ◽  
Vol 11 (2) ◽  
pp. 256-264
Author(s):  
Isnaini Septemiarti ◽  
Widia Yunita

This study aims to determine the role of the madrasah committee in improving the quality of madrasah. This research is a qualitative descriptive study. The subjects in this study were the head of the madrasah and the madrasah committee. While the object of this research is the work program of the MTsN 2 Siak madrasah committee for the 2018/2019 academic year. The number of samples in this study were 13 people consisting of 1 madrasah principal and 12 madrasah committees. Data obtained through interviews, observation, and documentation. The results showed that the madrasah committee had played its role and function as a provider of consideration, support and mediator. In the relationship between the head of madrasah and the madrasah committee, it can be linked as coordinative, supportive, evaluative, normative, collaborative, and communicative.


2017 ◽  
Vol 8 (1) ◽  
pp. 72
Author(s):  
Muhadi ◽  
Hady Efendy

Indonesia as the largest archipelagic country in the world has great potential to become the world maritime axis seen from Indonesia's strategic position which is very busy passing the world trade traffic through the sea. The world maritime axis is a strategic idea to put Indonesia's role and function in the international world. Development of maritime sector can also be applied to the nation's commitment in maintaining and managing marine natural resources for the welfare of all Indonesian people. Infra Development The maritime structure can be realized through the connectivity of the archipelago which includes the provision of sea transportation and port facilities are adequate in each region. The development and preparation of maritime human resources is a thing that cannot be denied in supporting the government's vision to realize Indonesia as a maritime axis of the world. This can be realized with the preparation of reliable, professional and competent human resources and supported by technological advances and adequate infrastructure. Various sectors of maritime development are in desperate need of reliable maritime resource availability, this is required by professional maritime sector employment agencies. The preparation of maritime sector human resources in both formal and informal institutions should always be improved both quantitatively in each region and qualitatively supported by adequate infrastructure and technological progress so that the quality of maritime human resources can compete with experts from various country.


2018 ◽  
Vol 4 (2) ◽  
pp. 150
Author(s):  
Rahmadini Darwas

<p><strong><em>Abstract<br /></em></strong><em>Laboratory is one of the supporting facilities in im[roving the learning process. Problems found by students regarding the information system laboratory facilities at STMIK Indonesia Padang are</em><em> the computers that suddenly die when operated, the less cold room, display data is blurred, making the inconvenience in the learning process that causes the students less satisfied with the services provided. Students will feel satisfied if the service is expected to match the received. Therefore, a decision support system is needed to analyze the quality of services provided to the students so that it can support the role and function of the laboratory optimally and what attributes need to be improved the quality of service. The method used is Fuzzy Service Quality (Servqual) method. The results showed that the service quality received was not in accordance with the expected because there is a gap of -1.55 for tangibles dimension. Attributes that need to be improved the quality of services are laboratory space is cool and comfortable, the use of laboratories relevant to the field of science, the responsibility of laboratory assistant, the availability of professional teachers and attitudes and behavior of labor officers.<br /></em></p><p><strong><em>Abstrak<br /></em></strong>Laboratorium merupakan salah satu fasilitas pendukung dalam meningkatkan proses pembelajaran. Permasalahan yang ditemukan mahasiswa mengenai fasilitas laboratorium sistem informasi pada STMIK Indonesia Padang adalah komputer yang tiba-tiba mati saat dioperasikan, ruangan yang kurang dingin, data <em>display</em> yang buram sehingga membuat ketidaknyamanan dalam proses pembelajaran yang menyebabkan mahasiswa kurang puas terhadap layanan yang diberikan. Mahasiswa akan merasa puas apabila layanan yang diharapkan sesuai dengan yang diterima. Oleh sebab itu, diperlukan suatu sistem pendukung keputusan untuk menganalisis kualitas layanan yang diberikan kepada mahasiswa sehingga dapat mendukung peran dan fungsi laboratorium secara optimal serta atribut apa saja yang perlu ditingkatkan kualitas layanannya. Metode yang digunakan adalah metode <em>Fuzzy Service Quality </em>(<em>Servqua</em>l). Hasil penelitian menunjukkan bahwa kualitas layanan yang diterima belum sesuai dengan yang diharapkan karena terdapat <em>gap</em> sebesar -1.55 untuk dimensi <em>tangibles</em>. Atribut yang perlu ditingkatkan kualitas layanannya yaitu ruangan laboratorium yang sejuk dan nyaman, penggunaan laboratorium yang relevan dengan bidang ilmu, tanggungjawab asisten labor, tersedianya tenaga pengajar yang professional dan sikap serta perilaku petugas labor</p><p><strong><em>Kata kunci</em></strong><strong> : sistem pendukung keputusan, laboratorium, <em>fuzzy</em>, <em>servqual</em></strong></p><p><strong><em><br /></em></strong></p>


2021 ◽  
Vol 13 (1) ◽  
pp. 129-148
Author(s):  
Muflihah Muflihah

Most of the generation (Arabic linguistic academics) have not comprehended the linguistic theories which initiated by Al-Jahid. This study aims to research on the concept of communication with the signs in Al-Jahid works. To identify these problems in depth and thoroughly, qualitative descriptive study was used. The primary data sources of this research were various sources, mainly Al Jahid book with documentation from the works of Al-Jahid and observation techniques based on the other books about Jahid ‘s point of view, such as Kamal Bisyri and other linguists. The results of this study concluded that: Al-Jahiz is an Arabic language expert who discussed the theory of non-verbal communication. In the case of learning a language, we also have to comprehend the theory of communication, especially communication with signs by Al-Jahiz. His thoughts were followed by several contemporary scholars. Thus, it is highly recommended to the Arabic researchesr to figure out the works of previous Arabic scholars which had been discussing about contemporary linguistic.


Widyaparwa ◽  
2020 ◽  
Vol 48 (2) ◽  
pp. 283-291
Author(s):  
Muhammad Wildan Sahidillah ◽  
Sarwiji Suwandi ◽  
Atikah Anindyarini

This research aims to describe the history of Indonesian reform in the collection of Telepon Genggam poems by Joko Pinurbo. The dark history of reform needs to be reminded to everyone, to remind that Indonesia has a dark history of humanity, the Trisakti Tragedy. The May 1998 Trisakti Tragedy is a dark history that cannot be forgotten by Indonesian people. This research is included in a qualitative descriptive study. Data and data sources of this research are a collection of poems by Joko Pinurbo entitled Telepon Genggam. The data analysis technique used is the content analysis technique. Listen note is a technique used for data collection techniques. The results of research on the history of Indonesian reform, namely Tragedi Trisakti, in a collection of poems by Joko Pinurbo's Mobile Phone, found that there was a monetary crisis that made people uneasy because of the soaring prices of basic necessities. In addition, there were demonstrations by students and activists which resulted in many casualties, looting and rape of ethnic Chinese, and the kidnapping and disappearance of activists and students.Penelitian ini memiliki tujuan untuk mendeskripsikan sejarah kelam reformasi Indonesia dalam kumpulan puisi Telepon Genggam karya Joko Pinurbo. Sejarah kelam reformasi sangat perlu diingatkan untuk semua orang, untuk mengingatkan bahwa Indonesia mempunyai sejarah kemanusiaan yang kelam, yaitu Tragedi Trisakti. Tragedi Trisakti Mei 1998 merupakan sejarah kelam yang tidak bisa dilupakan oleh bangsa Indonesia. Penelitian ini termasuk dalam penelitian deskriptif kualitatif. Data dan sumber data penelitian ini adalah kumpulan puisi karya Joko Pinurbo yang berjudul Telepon Genggam. Teknik analisis data yang digunakan adalah teknik analisis isi. Simak catat adalah teknik yang digunakan untuk teknik pengumpulan data. Hasil penelitian mengenai sejarah reformasi Indonesia, yaitu Tragedi Trisakti, pada kumpulan puisi Telepon Genggam karya Joko Pinurbo ditemukan bahwa adanya krisis moneter yang membuat rakyat menjadi resah karena harga kebutuhan pokok yang melambung tinggi. Selain itu, ada juga demonstrasi para mahasiswa dan aktivis yang menyebabkan banyak korban berjatuhan, penjarahan dan perkosaan terhadap etnis Tionghoa, dan penculikan dan penghilangan aktivis dan mahasiswa.


2017 ◽  
Vol 6 (1) ◽  
pp. 53
Author(s):  
Dwi Erna Novianti

This qualitative descriptive study aimed to describe the profile of math problem solving based on mathematic communication. This research was conducted at Mathematic department IKIP PGRI Bojonegoro. Selection of subjects using a questionnaire mathematic communication is classified as high, medium, and low. Analysis of data over the troubleshooting tests, questionnaires and interviews, as well as the validity of test data using triangulation of data sources and triangulation techniques. Based on the results of the research: 1) Students who have high levels of mathematic comunication high differ in solving a mathematical problem that is at the stage of understanding the issue and re-examine the final answer, 2) Students are who have medium levels of mathematic communication having the difference in solving a mathematical problem that is at the stage of planning completion, implementation settlement plan, and phase re-examine the final answer, 3) students are who have low levels of mathematic communication having the difference in solving a mathematical problem that is at the stage of understanding the problem and students were less confident when solving problems.


Author(s):  
Maryam Salampessy ◽  
Matheus Rumaratu

This study aims to determine the quality of public services at the Ambon City’s Population and Civil Registration Service Offices, and the dimensions of employee professionalism which are supporting and inhibiting factors for improving the quality of public services at the Ambon City’s Population and Civil Registration Service Offices. The data was collected in this study were analyzed using descriptive qualitative analysis techniques through steps, or components of interactive model data analysis. Data collection techniques used through this research are interviews, observation and documentation. The results of this study indicate, the level of quality of public services by the administering apparatus of the field of population administration and civil registration at the Ambon City’s Population and Civil Registration Service is in sufficient condition, this is a contribution of the employee's work professionalism factor.


Bina Teknika ◽  
2021 ◽  
Vol 16 (2) ◽  
pp. 49
Author(s):  
Adhi Susanto ◽  
Ferdy Hendarto S ◽  
Priyonggo Syamrahmadi

This study was aimed to recognize the effect of welding technology, welder expertise and welding equipment maintenance on the quality of the construction of a Fast Patrol Boat (PC) 40. This study was a quantitative descriptive study with 45 respondents as data sources. The data analysis technique in this study was processed with the SPSS version 25 program. The results showed that there were positive and significant effects of welding technology on the conatruction quality of the Fast Patrol Boat (PC) 40, positive and significant effects of welder expertise on the construction quality of Fast Patrol Boat Development. (PC) 40, positive and significant effects of welding equipment maintenance on the construction quality of the Fast Patrol Boat (PC) 40


2018 ◽  
Vol 16 (2) ◽  
pp. 284-306
Author(s):  
Syahriyah Semaun ◽  
Juneda Juneda

: Law Number 40 of 2004 concerning the National Social Security System (SJSN) mandates that social security is mandatory for all residents including the National Health Insurance (JKN) through a Health Social Security Administering Agency (BPJS). This study discusses how the contract system in the Mandiri Health BPJS, how the mechanism for collecting contributions to the Mandiri Health BPJS, and how the quality of BPJS Health guarantees in Parepare City for health services for Mandiri Health BPJS participants. This study included a qualitative descriptive study with an analysis of Islamic economic law in the Office of BPJS Health in the City of Parepare. The results of the study indicate that the contract system in the Independent Health BPJS in the City of Parepare is in accordance with Islamic economic law and the mechanism for collecting contributions from Mandiri Health BPJS participants is not in accordance with Islamic economic principles. Quality assurance of BPJS Kesehatan in the City of Parepare for health services for participants of the Independent Health BPJS in accordance with Islamic economic law.


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