scholarly journals Elderly Users’ Satisfaction with Public Transport in Thailand Using Different Importance Performance Analysis Approaches

2020 ◽  
Vol 12 (21) ◽  
pp. 9066
Author(s):  
Methawadee Chaisomboon ◽  
Sajjakaj Jomnonkwao ◽  
Vatanavongs Ratanavaraha
Keyword(s):  
Performance Analysis ◽  
Public Transport ◽  
Public Transportation ◽  
Gap Analysis ◽  
Adult Population ◽  
The Elderly ◽  
Transportation Services ◽  
The Public ◽  
Transportation Service ◽  
Elderly Users

Due to the rapid increase in population and the change in age structure toward the elderly, the phenomenon of societal ageing is being witnessed in many countries. The elderly travel less than the adult population due to decreasing mobility with an increasing age. In this study, we aimed to analyze the expectations and satisfaction of public transport users in Thailand using traditional importance performance analysis (IPA), gap analysis, and IPA integrated with competitor performance. We aimed to explain the differences in the analysis results produced by the three methods. The data were obtained from surveying 2250 elderly and 450 non-elderly adults. This study presents guidelines for improving the public transport service quality in Thailand to meet user needs. The results of this research showed that each approach provides its own distinctive aspects and theoretical differences, which lead to different interpretations. The results from the three approaches showed that equipment that increases safety for public transportation service users is an important factor for all elderly passengers that must be improved. Public transportation services in different regions should be developed to provide more reliable and regular services.

scholarly journals Desain Rute Jaringan Moda Bus Kota di Balikpapan sebagai Antisipasi Kemacetan di Balikpapan

2018 ◽  
Vol 2 (3) ◽  
pp. 51
Author(s):  
Winarni Winarni ◽  
Evina Rahmatya Pratiwi ◽  
Subchan Subchan
Keyword(s):  
Public Transport ◽  
Public Transportation ◽  
Transportation Services ◽  
The Public ◽  
Public Transport System ◽  
Mass Public ◽  
Transportation Service ◽  
Eigen Value ◽  
The Matrix ◽  
Strongly Connected

Abstract. Public transport facilities are fundamental needs as population growth and society mobility increases. Nowadays, Balikpapan is one of the cities growing quite rapidly, including the level of society mobility. If it is not anticipated, this could lead Balikpapan becomes a crowded city such as Jakarta, Surabaya, Bandung and others. One of public transportation in Balikpapan is angkot which has capacity only about 10 passengers. Others are taxi and online transportation such as Gojek, Go-Car, and Grab. These are not yet the appropriate solution for public transportation services for all levels of society. Thus, it needs to be developed the integrated mass public transportation system in Balikpapan and become an alternative solution to the problems. One of the public demands in using public transportation service is passengers can reach any location from anywhere (strongly connected). Therefore, it is necessary to design the route of mass public transport system such as city busway. In this paper it is called Trans Balikpapan Busway. In this paper, we use graph concept to design Trans Balikpapan Busway route. The result is the design of Transbalikpapan Busway route. It is ilustrated by a directed graph. The matrix that represents the graph has unique eigen value, so that the graph is strongly connected. It connects all districts in Balikpapan with places that people ussually visit such as schools/campuses, shops, malls, hospitals, terminals, air port, harbour, institutions, companies, recreation destinations, etc. Abstrak. Fasilitas transportasi umum merupakan kebutuhan vital seiring pertumbuhan penduduk dan mobilitas masyarakat meningkat. Saat ini, Balikpapan adalah salah satu kota yang berkembang cukup pesat, termasuk tingkat mobilitas masyarakat. Jika tidak diantisipasi, ini dapat menyebabkan Balikpapan menjadi kota yang padat seperti Jakarta, Surabaya, Bandung dan lain-lain. Salah satu angkutan umum di Balikpapan adalah angkutan kota yang kapasitasnya hanya sekitar 10 penumpang. Angkutan umum lainnya adalah taksi argo dan transportasi online seperti Gojek, Go-Car, dan Grab. Itu pun belum menjadi solusi yang tepat untuk layanan transportasi umum bagi semua lapisan masyakat. Dengan demikian, perlu dikembangkan sistem transportasi umum massal terpadu di Balikpapan dan menjadi solusi alternatif untuk masalah tersebut. Salah satu tuntutan masyarakat dalam menggunakan layanan angkutan umum adalah penumpang dapat mencapai suatu lokasi dari mana saja (strongly connected). Oleh karena itu, perlu dirancang rute sistem transportasi umum massal seperti moda bus kota. Dalam hal ini dinamakan Trans Balikpapan Busway. Dalam paper ini, digunakan konsep graf untuk merancang rute Trans Balikpapan Busway. Hasil penelitian ini adalah desain rute Transbalikpapan Busway. Jaringan Transbalikpapan Busway diilustrasikan dalam graf berarah. Matriks yang mewakili graf tersebut memiliki nilai eigen yang tunggal/unik, sehingga dapat disimpulkan graf tersebut strongly connected. Jaringan Transbalikpapan Busway menghubungkan semua kecamatan di Balikpapan beserta tempat-tempat yang biasa dikunjungi oleh masyarakat seperti sekolah/kampus, pasar, mall, rumah sakit, terminal, bandara, pelabuhan, instansi, perusahaan, tujuan rekreasi dan lain-lain.

User Perception towards Ride hail Service: A case of Nagpur city, India

2021 ◽  
pp. 1-16
Author(s):  
B. Raghuram Kadali
Keyword(s):  
Public Transport ◽  
Public Transportation ◽  
Online Survey ◽  
University Campus ◽  
User Perception ◽  
Contributing Factors ◽  
Transportation Services ◽  
The Public ◽  
Shared Service

In recent times, there is an increase in the utilization of the ride-hail service (viz., mobile application-based shared service) by the younger generation due to tremendous changes in technology, extensive usage of smartphones, and perceived convenience during travelling. For evaluating ride-hail service further, it is necessary to understand the user perception towards the ride-hail service and public transportation system (viz., bus in this case) to efficiently plan the public transportation services. Hence, the present study analyzes user perception while making trips, using ride-hail service and public transport buses. A long stretch of 3.8 km has been selected in the Nagpur city for the study and the stretch attracts a good number of trips by ride-hailing and public transportation. To perform the analysis, a survey has been conducted in the stretch which includes an online survey (viz., based on the Google form) and an offline survey (viz., at selected bus stops on the route between university campus and shopping complex). A binary logit model has been developed to understand the user perception towards ride-hail service and to identify the significant contributing factors towards the preference of the ride-hail service over the public transport bus. From the model results, it has been noted that age, accessibility, waiting time, travel time, income, and travel cost of the trip are the most significant contributing factors that affect user decision for availing the ride-hail service. It has been concluded from the study that the inferences obtained would be useful in the direction of developing warrants for transport planners and policymakers to improve the service quality of public transport buses (viz., frequency and routes) in cities especially in the Indian context.

scholarly journals What's the cause of the decrease in the number of angkot's passengers for LDG route in the city of Malang

2018 ◽  
Vol 181 ◽  
pp. 10007
Author(s):  
Budi Sugiarto Waloeya ◽  
Imma Widyawati Agustin ◽  
Dadang Meru Utomo
Keyword(s):  
Performance Analysis ◽  
Public Interest ◽  
Public Transport ◽  
Public Transportation ◽  
Public Perception ◽  
Driver Behavior ◽  
The Public ◽  
Route Information ◽  
Main Factors ◽  
The City

Increasing the number of population every year in the city of Malang makes the increase also the number of private vehicle users who trigger the occurrence of congestion and lack of public interest to ride public transport, especially in terms of operation and service of public transportation. The main purpose of the research is to explore factors causing the decrease of public transport passengers for LDG route. The research used Importance Performance Analysis. The results showed that the main factors causing the decrease of the number of passengers on the LDG route in Malang City based on the public perception such as driver behavior, the condition of the transport (inside and outside), transportation hygiene, the availability of place to put luggage, the availability of seating, the availability of route / route information LDG transport, duration of stop transportation time at the terminal, and length of travel time.

scholarly journals Public Transport Accessibility: A Literature Review

2018 ◽  
Vol 47 (1) ◽  
pp. 36-43 ◽  
Author(s):  
Muhammad Atiullah Saif ◽  
Mohammad Maghrour Zefreh ◽  
Adam Torok
Keyword(s):  
Public Transport ◽  
Public Transportation ◽  
Daily Life ◽  
Social Aspects ◽  
Transit System ◽  
Transportation Services ◽  
The Public ◽  
Transport Accessibility ◽  
Job Opportunities ◽  
Considerable Impact

Accessibility is one of the most important outcomes of the transportation system. Public transport can be more attractive by providing "Door to door mobility" and development of transportation services is an important factor of social quality. Public transport accessibility has gained vital importance in designing and evaluating the transit system in terms of mobility and sustainability. Apart from the transport system itself, public transport accessibility has the considerable impact on life satisfaction in the form of perceived accessibility. Moreover, researchers have revealed several impact and correlation of provision of public transport accessibility to the environment and daily life which would have a noticeable impact on public health and other aspects of public daily life. Furthermore, the correlation between public transport accessibility and job opportunities has attracted the researchers' attention in the literature. Also, public participation in social activities has been investigated based on public transport accessibility and their close connection has been revealed under the topic of social exclusion. In this paper, the available literature on public transport accessibility has been reviewed. As a conclusion, it should be highlighted that not just the performance of public transportation but its impact on other social aspects should be considered while planning the public transport facilities.

scholarly journals Implementation of connection scan algorithm in tourism intermodal transportation journey planner: a case study

2020 ◽  
Vol 4 (2) ◽  
pp. 129-136
Author(s):  
Vertic Eridani Budi Darmawan ◽  
Yuh Wen Chen
Keyword(s):  
Public Transportation ◽  
Information Service ◽  
Transportation Services ◽  
Travel Information ◽  
The Public ◽  
Tourist Destinations ◽  
Suburban Areas ◽  
Transportation Service ◽  
Intercity Travel ◽  
Tourism Destinations

Accessibility to tourist destinations is an important component in a tourism system, especially for natural tourist destinations located in suburban areas. Good linkage of travel information and physical connections with local transportation services for intercity travel can facilitate more people to travel and promote national tourism destinations. This research takes the popular national tourism destinations and their public transportation service in Taiwan as a research object due to the unavailability of integrated public transport information service. Free Independent Travelers (FIT) demand is growing. This research aims to integrate intermodal public transportation information to support FIT by proposing a seamless way journey planner. In this scenario, the journey planner requires timetable data as input. The Connection Scan Algorithm is used to find the earliest arrival time routes at their destinations. This journey planner is built in PHP language and can complement the official tourism travel information website by Tourism Bureau, MOTC. Hence, the FIT could get the quickest routes to reach the destinations without compiling the public transportation information provided independently.

Comparative analysis of time spent by the fire department on call of elderly victims fall in collective transport.

2014 ◽  
Vol 12 ◽  
pp. 204
Author(s):  
Priscilla Hellen Blanco ◽  
Mario Moreira Castilho ◽  
Eraldo Schunk Silva ◽  
Lucia Elaine Ranieri Cortez
Keyword(s):  
Public Transport ◽  
Public Transportation ◽  
Management Strategies ◽  
Fire Department ◽  
The Elderly ◽  
The Public ◽  
Collective Transport ◽  
Two Cities ◽  
Care Of Elderly ◽  
The City

Introduction: The public transport is a major form of transportation in the cities and the increasing elderly population became many users this means of transport. Objective: The objective of the research was to compare the time spent by the fire department in the care of elderly fall victims in mass transportation between two cities. Method: Data were collected by analyzing the database record of the overall occurrences of the fire department on the fall of elderly people in public transport in the cities of Curitiba and Maringá between the years 2005-2012. Collected were the region the city where the event occurred; hospitals for referral of victims and the time spent in attending these events by teams of firemen from the cities. Results: Increased occurrence of falls in the elderly collective transport four times in Maringá was observed. The frequency of these occurrences happened mainly in the central region in both cities and time attendance differed significantly and in Maringa most visits took place within an hour and Curitiba with over an hour. Conclusion: We conclude that further studies should be conducted and management strategies of public transportation employees so they can improve the time spent on mobile medical care.

Better Transportation Services for Older Persons

2003 ◽  
Vol 1843 (1) ◽  
pp. 105-112 ◽  
Author(s):  
Jon E. Burkhardt
Keyword(s):  
Public Transportation ◽  
Low Cost ◽  
Transportation Industry ◽  
Transportation Services ◽  
The Public ◽  
Long Run ◽  
Transportation Service ◽  
Wide Range ◽  
The One ◽  
Levels Of Service

Improvements to public transportation services are being made, or can be made, to offer better public transportation services for older travelers. Communities in which some of the most forward-looking ideas have been applied were examined. A number of short-term, low-cost improvements have been shown to be beneficial, but new perspectives are also needed. In the long run, multiple types of services, offered at varying prices, are needed to replace the “one size fits all” approach to public transportation with options that riders could choose on their own to fit the specific demands of individual days and trips. Shared-ride, demand-responsive services, dispatched and controlled through advanced technologies, could provide higher levels of service than now available and at higher levels of productivity and cost-effectiveness. Frequent, comfortable, affordable, spontaneous service to a wide variety of origins and destinations over a wide range of service hours is what seniors desire. A serious challenge for the public transportation industry will be finding ways of providing such services while collecting revenues that cover their costs. A key finding of this research is that the transportation service attributes most highly valued by older riders are not markedly different from those valued by other transit riders, so that improvements that would best serve older riders will also attract significant numbers of other riders.

scholarly journals PERFORMANCE ANALYSIS AND MODELING OF PASSENGER PUBLIC TRANSPORT SERVICES IN SALATIGA CITY

ASTONJADRO ◽  
2021 ◽  
Vol 11 (1) ◽  
pp. 61
Author(s):  
Mudjiastuti Handajani ◽  
Ferry Firmawan ◽  
Harmini Harmini
Keyword(s):  
Performance Analysis ◽  
Public Transport ◽  
Public Transportation ◽  
Waiting Times ◽  
Load Factor ◽  
Transportation Services ◽  
Transport Services ◽  
Research Activities ◽  
Directorate General ◽  
Public Transport Services

<p>The performance condition of public transportation services in Salatiga City does have an average rating of still good, but it still has classic problems such as there is no passenger stop, public transportation takes a long time to catch up on deposits, and passengers do not know the fare per kilometer that must be paid. These conditions encourage research activities in the form of an analysis of the performance of public transport passengers in Salatiga City (Case Study of the Tamansari – Blotongan Route). The long-term goal of this research is that the resulting analysis can contribute to stakeholders in Salatiga City, especially in terms of (public transport) towards smart transportation. The specific target to be achieved from the research is the analysis and modeling of the performance of passenger public transport services that will be carried out in Salatiga City, in the form of field surveys and secondary data collection, namely: number of vehicles, number of passengers and data in the form of public transport routes: routes, schedules, speeds and Primary forms are: boarding alighting (up and down passengers) and headway (distance between two public transport vehicles). The analytical method used is the analysis and modeling of the performance of passenger public transportation services in accordance with Government Regulation No. 10 of 2012 Directorate General of Land Transportation concerning Minimum Service Standards for Road-Based Mass Transportation. The results showed that the physical condition of the passenger fleet of Salatiga City on the Tamansari - Blotongan PP route was classified as suitable for use. There are a total of 90 fleets that are sufficient for the needs of Salatiga City public transport passengers who want to travel by means of transportation. The results of the performance analysis based on various indicators show that the performance quality of public transportation services in Salatiga City has met the standards set by the Directorate General of Land Transportation. It can be seen from the results of the load factor analysis with a value of 0.72, the value is included in category A, namely &gt; 0.8. For the level of satisfaction and level of performance, most of the indicators have met the satisfaction of public transport passengers in Salatiga City, so it is sufficient to maintain it. However, there are indicators of waiting times for public transportation that need to be improved.</p>

scholarly journals Perlindungan Hukum terhadap Konsumen Khusus Jasa Penumpang Angkutan Darat

2020 ◽  
Vol 1 (1) ◽  
pp. 83-88
Author(s):  
Nyoman Gede Fajar Septiawan Putra ◽  
Desak Gede Dwi Arini ◽  
Luh Putu Suryani
Keyword(s):  
Consumer Protection ◽  
Public Transport ◽  
Public Transportation ◽  
Legal Protection ◽  
Transportation Services ◽  
The Public ◽  
Interview Technique ◽  
Legal Provisions ◽  
Empirical Law ◽  
Destination Address

Legal Protection is all businesses that bear the existence of legal provisions in providing protection to passengers or consumers who use the services of business operators to protect consumers from things that are not desirable. Public Transport Online is one of the public transportation media that is often used by the general public not only to transport passengers but to bring goods to be delivered to the destination address at a rate previously agreed. This study aims to analyze the factors that cause consumer losses for online transportation transport passengers and their protection in accordance with Law No. 8 of 1999 concerning Consumer Protection. This research was designed using the approach of Empirical Law research. The technique used in collecting data, namely the interview technique, was carried out at PT Aplikasi Karya Anak Bangsa. The results of this study indicate that the Online Public Transport Company is fully liable for losses caused by all people employed in public transport activities, besides online public transport companies and service carriers are fully obliged to sort out the compensation experienced by consumers and / or goods that can result disability and / or death, unless caused by an event that cannot be avoided or prevented due to passenger negligence. Through this research it is expected that consumers and service drivers must know each other's role and what their rights and obligations are so that it can reduce the loss for consumers or drivers of public transportation services.

scholarly journals Approach of evaluation the effects from implementation the projects of construction new passenger maglev lines

2020 ◽  
Vol 6 (1) ◽  
pp. 161-173
Author(s):  
Sergey A. Smirnov ◽  
Olga Yu. Smirnova ◽  
Iana V. Sokolova
Keyword(s):  
Public Transportation ◽  
Cumulative Effect ◽  
Objective Evaluation ◽  
Transportation Services ◽  
The Public ◽  
Passenger Transportation ◽  
Transportation Service ◽  
Transportation Accessibility ◽  
Mode Of Transport

Background: the aim of public passenger transportation service systems is improvement of the services quality while the competition between different modes of transport for transportation volumes and routes. Complex and objective evaluation of effects caused by construction of a passenger maglev line require the research of approach, which focused on detecting the changes in quality of public transportation services and anthropologic impact on environment. Aim: research of the approach, which allow to do comparative evaluation of complex of effects, which appear while implementation the maglev transport into the public passenger transportation service system. Methods: mathematical statistics, sociological researches, comparative analysis, modelling. Results: for evaluation of effectiveness of different modes of transport for public passenger transportation services researches the approach to calculation the integrated index of consumer appeal of a mode of transport; for evaluation of practical benefits of maglev transport implementation researched the approach to calculation direct and indirect effects, which are the basis of a cumulative effect calculation. In addition, researched the approach for calculation the additional effects, which allow to evaluate the improvement of transportation accessibility, operational effects and ecological effects. Conclusion: The approach allows to do objective evaluation of benefits of implementation new transportation mode into the system of public passenger transportation service at particular routes, which is the basis of its implementation into the practice.

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