scholarly journals ANALISA TINGKAT KEPUASAN PASIEN RAWAT JALAN DI INSTALASI FARMASI BUDI SETIA LANGOWAN KABUPATEN MINAHASA

PHARMACON ◽  
2019 ◽  
Vol 8 (4) ◽  
pp. 888
Author(s):  
Gerald N. P. Tulung ◽  
Gayatri Citraningtyas ◽  
Imam Jayanto

ABSTRACT The quality of health services is classified as good if the health services provided could cause satisfaction to each patient in accordance with the level of satisfaction of the average population who are the main target of the health service. The purpose of this study was to determine the level of satisfaction of outpatients with the quality of pharmacy services at the Pharmacy Installation at Budi Setia Langowan Hospital. This research is a cross-sectional study with the study sample determined using the accidental sampling method, which is a sampling technique by taking samples randomly. Data were taken by prospective way then analyzed using statistical methods with SPSS analysis program, using bivariate analysis to test the relationship between independent variables, namely the level of outpatient satisfaction with the dependent variable namely Outpatient Service Quality (Tangibles, Reliability, Responsiveness, Assurance, and Empathy) given by the hospital to outpatients. The results showed that the value of outpatient patient satisfaction was at a positive index with a value of 0.07 with a CSI value of 87.74, which was in the very satisfied range, thus stating overall of the patients receiving pharmaceutical services at the Budi Setia Langowan Pharmacy Installation, had felt very satisfied. Keywords: Analysis of the level of satisfaction of outpatients, Budi Setia Langowan. ABSTRAK Kualitas pelayanan kesehatan digolongkan baik jika pelayanan kesehatan yang diberikan dapat menimbulkan rasa puas pada setiap pasien yang sesuai dengan tingkat kepuasan rata-rata penduduk yang menjadi target utama dari pelayanan kesehatan tersebut. Tujuan penelitian ini untuk mengetahui tingkat kepuasan pasien rawat jalan terhadap kualitas pelayanan kefarmasian di Instalasi Farmasi Rumah Sakit Budi Setia Langowan. Penelitian ini merupakan penelitian cross-sectional dengan sampel penelitian ditetapkan menggunakan metode accidental sampling, yaitu teknik pengambilan sampel dengan mengambil sampel secara bebas. Data yang diambil secara prospektif  kemudian  dianalisis menggunakan metode statistik dengan program analisis SPSS, dengan menggunakan Analisis bivariat untuk melakukan uji hubungan antara variabel bebas yaitu tingkat kepuasan pasien rawat jalan dengan variabel terikat yaitu Mutu Pelayanan Rawat Jalan (Tangibles, Reliability, Responsiveness, Assurance, dan Emphaty) yang diberikan Rumah Sakit kepada pasien tawat jalan. Hasil penelitian menunjukan nilai Ikj kepuasan pasien  rawat jalan berada pada indeks positif dengan nilai 0,07 dengan nilai CSI sebesar 87,74 yang berada pada rentang sangat puas, sehingga menyatakan secara keseluruhan pasien yang menerima pelayanan kefarmasian di Instalasi Farmasi Budi Setia Langowan sudah merasa sanggat puas. Kata kunci : Analisa tingkat kepuasan pasien rawat jalan, Budi Setia Langowan.

2021 ◽  
Vol 8 (1) ◽  
pp. 28-33
Author(s):  
Zelna Yuni Andryani.A ◽  
Nurfaizah Alza

Background: Self-regulation in learning (Self-regulated learning) is a concept about how a student becomes a regulator for his own learning. Self-regulation is a process in which a student activates and supports cognition, behavior, and feelings which are systematically oriented towards achieving a goal. Learning outcomes are determined by effort rather than level of intelligence. The effort in question is that students are able to organize themselves to learn independently. Purpose: : This study aims to determine the relationship between self-regulated learning and the Indonesian midwife competency test. Methods: The research design used analytical survey with cross sectional study approach using snow ball sampling technique with a sample size of 192 respondents. Results: The results showed that there was no relationship between Self Regulated Learning and the results of the Indonesian Midwives Competency Test with a value of p = 0.236 (> α value). The need for further research on other factors that affect the results of the Indonesian Midwives Competency Test.


2019 ◽  
Vol 1 (1) ◽  
pp. 30-37
Author(s):  
Indri Zaliavani ◽  
Mutiara Anissa ◽  
Fidiariani Sjaaf

In the elderly, environmental stress and decreased cognitive function often cause depression. Depression that is not treated properly can cause an increase in the use of health facilities, a negative influence on the quality of life elderly, and can even cause death. Purpose of this research to know the relationship of cognitive function disorders with depression in the elderly at Posyandu Lansia Ikur Koto working area of the Puskesmas Ikur Koto, Padang. This type of research is correlative analytic with cross-sectional approach. Research has been conducted at posyandu lansia Ikur Koto in February 2019. The samples in this research was elderly who were recorded at the posyandu lansia Ikur Koto there were 51 elderly. Data analysis univariate presented in the form of a frequency distribution table and bivariate analysis using the spearman test using the SPSS program. Result of the 51 respondents, the majority of age was 60-74 years old (70,6%), the highest sex were women (94,1%), the highest education was elementary school (56,9%) ), the most marital status was married (52,9%), the highest health status (58,8%) did not suffer chronic diseases and most medical history does not use drugs (98%),most (72,5%) did not experiencing depression, most (37,3%) had mild cognitive function disorders and there were relationship between cognitive function disorders and depression in the elderly with a value p=0,007<0,05 and r=-0,373. Conclusion is there were significant relationship between cognitive function disorders and depression in the elderly at Posyandu Lansia Ikur Koto working area of the Puskesmas Ikur Koto, Padang.


2017 ◽  
Vol 5 (2) ◽  
pp. 91
Author(s):  
Sumarni Sumarni

<em>Ministry of Health of the Republic of Indonesia to set out five key issues related to safety in the hospital, the Patient Safety, worker safety, the safety of buildings and equipment in hospitals that could have an impact on Patient Safety and personnel, safety of the environment that have an impact on environmental pollution and safety businesses Hospital related to the survival Hospital. Management of patient safety plays an important role in improving the quality of health services. Patient safety is the efforts of service that prioritizes patient safety. The research was conducted at Ibn Sina Hospital, the type of research is cross sectional study is a draft that examines the dynamics of the correlation between the independent variables (patient safety) and the dependent variable (improving the quality of health services) at the same time. Respondents that all officers in the field of medical care and support services at Ibn Sina Hospital. The sampling technique used is random cluster sampling technique with a population of 402 respondents sampled 304 respondents. Based on interviews with the respondents stated that the higher the safety of the patient, the better the quality of a hospital, when a patient is exposed to the incident then it will switch to other hospitals, patient safety and quality are positively correlated Hospital. The results showed that no respondents (0%) the implementation of Patient Safety classified as very weak. The percentage of respondents to the implementation of Patient Safety is very strong, strong, moderate and weak amounted to 12.25% (30 respondents), 71.57% (224 respondents), 15.69% (39 respondents) and 0.49% (11 respondents ). Based on these results it is known that the majority of respondents ie 71.57% (224 respondents) is the implementation of the Patient Safety category are classified as strong, so it can be concluded that the implementation of Patient Safety at Ibn Sina Hospital relatively strong. Based on the dimensions of most of the dimensions Implementing Patient Safety at Ibn Sina Hospital is high with dimensions on the dimension of cooperation is highest in units amounted to 97.10%.</em>


2021 ◽  
pp. 225-229
Author(s):  
Nurul Qiyaam ◽  
Baiq Leny Nopitasari ◽  
Haerul Muhajiji

Introduction: Neuropathic pain is caused by the malfunctioning of the central nervous system or the peripheral nervous system. This pain is chronic and so it disrupts a patient’s quality of life which can lead to them becoming frustrated. Aim: The purpose of this study was to compare the quality of life of neuropathic patients using either gabapentin or pregabalin at the neuropathic clinic of the Regional General Hospital of West Nusa Tenggara Province in 2019. Methods: This study used a cross-sectional study design. The sampling technique that was used was purposive sampling which was carried out by filling out the EQ-5D-3L and EQ-VAS questionnaires. Results: The results showed no significant difference between the quality of life of the patients using gabapentin and the patients using pregabalin as the EQ-5D-3L questionnaire had a value of p = 0.683. There was no significant difference between the quality of life between the gabapentin and pregabalin groups using the EQ-VAS questionnaire which had a value of p = 1.000.


2020 ◽  
Vol 1 (2) ◽  
pp. 191-200
Author(s):  
Lisdha Ardiyany Ilyas ◽  
Muhammad Rum Rahim ◽  
Awaluddin Awaluddin

The development of the world of work is greatly improved with various types of occupational professions, ranging from light work to work that drains the mind and also energy in addition, workers from any profession must have felt fatigue when they carry out work, and it can trigger work stress on someone who arises from several factors in the workplace so that the quality of their work is not productive. The study aims to determine the relationship between age, workload, mental demands, social support for work stress in nurses at RSUD Sayang Rakyat Makassar. The cross sectional study was conducted. The research will be conducted at RSUD Sayang Rakyat Makassar in February until March 2020. The population in this study is all nurses of RSUD Sayang Rakyat Makassar totaling 99 people. Analysis of the data used univariate and bivariate analysis. The results showed that as many as 15.2% experienced work stress and those without work stress were 84.8%. There is no relationship between age and value (p=0.421). There is no relationship between workload (p=0,000) and social support (p=0.001), mental demands (p=0,000) have a relationship with nurses at RSUD Sayang Rakyat Makassar. This research suggests evaluating nurses work descriptions and effective communication routinely every briefing before work. It is expected that activities outside of work such as recreation or in the form of entertainment.


2018 ◽  
Vol 8 (01) ◽  
pp. 751-759
Author(s):  
Tn Zainuddin

The incidence of 28.3% of patient safety violations done by nurses. Nurses should be aware of its role as the safety of patients in hospitals and should be able to participate actively in realizing well. Hard working nurses can not reach optimal if it is not supported by the infrastructure, the management of hospitals and other health personnel. This study aims to determine the relationship of knowledge and attitude of nurses in the application of patient safety in the inpatient hospital H.M Anwar Makkatutu Bantaeng. This research used analytic survey with cross sectional study. The population was all nurses in the inpatient unit with 66 respondents. Sampling technique used purposive sampling with total sample of 57 respondents. Data were processed using univariate and bivariate analysis. The independent variable is the knowledge and attitude of nurses, the dependent variable is the application of patient safety by using chi square test. The results showed that the relationship of knowledge and attitude of ρ= 0,000 nurses in the application of patient safety with the value Based on these results we can conclude that there is a relationship between knowledge and attitude of nurses in the application of patient safety in the inpatient hospital H.M Anwar Makkatutu Bantaeng. Keywords : knowledge, attitude, application of patient safety


2019 ◽  
Vol 2 (2) ◽  
pp. 55
Author(s):  
Oksandi Oksandi ◽  
Nurdin Rahman ◽  
Adhar Arifuddin

Background & Objective: Quality of the food is oriented towards customer satisfaction that having regard among things like food appearance, taste and variety menu. This study aims to identify factors that associated with satisfaction to the food management for convicted criminal in Prison Class IIA Palu . Material and Methods: This type of research is a cross sectional study. Total population in this study is 422 convicted criminals and the number of samples is 81 convicted criminals by using simple random sampling technique. Data were analyzed by descriptive univariate and bivariate analysis, at the level of trust 95% (p <0.05). Results: Respondents assessed the appearance of food that was not good at 24.69%, the taste of food was not good at 14.81%, and the menu variation was not good at 18.51%. This means that the appearance of food, taste of food, and the variety of menus provided include good and satisfaction ratings on the giving of food including satisfaction, namely, 88.88%. Fisher's Exact test results showed that the appearance of food associated with satisfaction the food service (ρ = 0.006), the taste of food associated with satisfaction the food service (ρ = 0.000), and variety od menus associated with satisfaction the food service (ρ = 0.009). Conclusion: The better quality of the food that provided to the convicted criminals, the more satisfied also for the food service


2020 ◽  
Vol 1 (2) ◽  
Author(s):  
Almira Rosyidika Sriwati

Abstrak Dismenore primer merupakan keluhan ginekologis yang sering terjadi pada remaja di dunia. Dismenore primer akan berdampak pada kualitas hidup, dapat menurunkan konsentrasi belajar seseorang karena nyeri yang dirasakan. Salah satu faktor risiko dismenore primer adalah stres. Penelitian ini dilakukan untuk mengetahui hubungan antara tingkat stres dengan dismenore primer pada mahasiswi tahun pertama program studi kedokteran angkatan 2018 Fakultas Kedokteran Universitas Andalas. Desain penelitian yang digunakan adalah cross sectional dengan teknik total sampling dengan jumlah sampel 146 orang. Data responden diperoleh dari kuisioner. Data dianalisis menggunakan uji Fhiser. Hasil penelitian menunjukan lebih dari separuh responden tidak stres (65,1 %) dan tidak dismenore primer (93, 8%). Hasil analisis bivariat menunjukan tidak terdapat hubungan antara tingkat stres dengan dismenore primer dengan p=0,720 (p> 0,05). Kesimpulan penelitian ini adalah sebagian besar mahasiswi tahun pertama tidak mengalami dismenore primer dan tidak stres. Tidak terdapat hubungan antara tingkat stres dengan dismenore primer. kunci : stres, dismenore primer, mahasiswi tahun pertama.   Abstract       Primary dysmenorrhea is a gynecological complaint that often occurs in adolescents in the world. Primary dysmenorrhea will have an impact on quality of life, can reduce the concentration of learning because of the pain. One of the risk factor for primary dysmenorrhea is stress. This study was conducted to determine the relationship between stress levels and primary dysmenorrhea in the first year female medical students of the 2018 registered year at Medical Faculty of Andalas University.Cross-sectional study design with total sampling technique was used with 146 people of  total sample. Respondents's data were obtained from questionnaires. Data were analyzed by using the Fhiser test. The results showed that more than half of the respondents were not stressed (65.1 %) and neither have primary dysmenorrhea (93.8%). The results of bivariate analysis showed that there was no correlation between stress levels and primary dysmenorrhea with p = 0.720 (p> 0.05). The conclusion of this study is most of the first year female medical did not experience primary dysmenorrhea and were not stressed. There are no relationship between stress levels with primary dysmenorrhea. Keywords : stress, primary dysmenorrhea, first year female students


2018 ◽  
Vol 10 (1) ◽  
pp. 86
Author(s):  
Nurul Laila ◽  
Waryana Waryana ◽  
Abidillah Mursyid

One factor of IDD (Iodine Deficiency Disorders) is the lack consumptionof iodine, eitheriodinecomes from foodorsaltthat has beenfortified withiodine. Behavior ofhousewivesin selectingandstoringsaltshould be appropriatetomaintainthe quality ofsalt. Objective of the research to determine the manner of selection, methods of storage, the quality of iodized salt, and the Differences in the quality of iodized salt by way of elections and salt storage by housewives.Type of research is observational research in the form of analytic survey with cross sectional study design. The sample was selected using proportional random sampling technique. Data were collected in May 2015 in the Mriyan Orchard by conduct home visits, with a total study population of 410 households and the number of samples used as much as 78 households. This research was analyzed using Chi-square test.The results showed differences in the quality of iodized salt by way of elections and salt storage in the Mriyan Orchard with a value of p <0.05. Based on the descriptive results, it is known that the election of salt housewife compliance (89.7%), as well as salt storage means compliance (70.5%), the quality of iodized salt in the Mriyan Orchard reach the target the use of iodized salt for all (92.3%). There is a differences in the quality of iodized salt by way of elections (p = 0.000). Then, there is a differences in the quality of iodized salt by salt storage (p = 0.003)


2021 ◽  
Vol 2 (1) ◽  
pp. 1-8
Author(s):  
Ni Made Dwi Mahayati ◽  
Ni Gusti Kompiang Sriasih

Introduction: The quality of a child is also determined by the health status of the child, especially in the toddler period. This period is a golden period for child development, so it is very important to ensure that the child's growth runs optimally, including ensuring that the nutritional status of toddlers is in a good category. The problem of short toddlers illustrates the existence of chronic nutritional problems that can be affected by the condition of the mother during pregnancy, the fetus, infants and toddlers, including diseases suffered during toddlers. This study aimed to analyze the relationship between parenting factors and stunting. Methods: Design of this study was analytic observational with cross sectional approach. The sampling technique used was purposive sampling by taking samples from two areas of stunting loci in Ubud District with a sample size of 92 people. The data collected are primary and secondary data. Data analysis used Chi Square and Fisher's Exact test. Results and Discussion: The results showed that most of the children were in nonstunting status with a stunting rate of 25%. The results of the bivariate analysis between the independent variables and stunting showed the following results: exclusive breastfeeding status (p = 0.01), active posyandu visits (p = 0.022) and diarrhea exposure (p = 1.00). Conclusion: There is a relationship between exclusive breastfeeding status and active posyandu visits with stunting in toddler.   Keywords: toddlers, posyandu visits, stunting, exclusive breastfeeding, child infections


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