scholarly journals PENGARUH PENGALAMAN WISATAWAN TERHADAP KEPUASAN DAN KEPERCAYAAN SERTA NIAT BERKUNJUNG KEMBALI

2020 ◽  
Vol 5 (2) ◽  
Author(s):  
Eny Endah Pujiastuti
Keyword(s):  
Complete Model ◽  
Revisit Intention ◽  
Tourist Experience ◽  
Research Findings ◽  
Positive Experiences ◽  
Intention To Revisit

In contemporary marketing, the intention to revisit has become the main key in research so that tourists do not move to other destinations. intention to revisit tourist areas is influenced by many factors. The problem and purpose of this research is to  analyze and prove the influence of tourist experience, satisfaction, trust in the intention to revisit intention. Destination Nature Posong Temanggung became a research location. Tourists who have visited once to the destination become a research sample. The data collected were 124 questionnaires, processed using SEM AMOS. The concluesion of te study shows that tourist’s experience satisfaction and trust direcly influence the intention to revisit. Implications of research findings such as managers provide positive experiences to tourists so that tourists are satisfied and trust the destination so they will visit again. Research limitations such as a number of samples have not been able to generalize the conclusions as a whole. Suggestions for further research, researchers recommended to increase the number of samples of various ages so that they can provide a complete model as a guide for managers to develop destinations.

Exploring Motivation, Satisfaction and Revisit Intention of Ecolodge Visitors

2020 ◽  
Vol 26 (2) ◽  
pp. 359-379 ◽  
Author(s):  
Greg D. Simpson ◽  
Daminda P. Sumanapala ◽  
Nilakshi W.K. Galahitiyawe ◽  
David Newsome ◽  
Priyan Perera
Keyword(s):  
Sri Lanka ◽  
Design Methodology ◽  
Self Report ◽  
Sri Lankan ◽  
Direct Influence ◽  
Latent Factors ◽  
Visitor Satisfaction ◽  
Revisit Intention ◽  
International Tourist ◽  
Research Findings

Purpose – This paper demonstrates that the recommendations regarding visitor satisfaction and revisit intention reported in the international literature apply to the management of ecolodges in Sri Lanka. Design/Methodology/Approach – Data from 362 self-report questionnaires completed by visitors between January 2014 and January 2015 were analysed by structural modelling using SPSS and AMOS to confirm the significance that reported direct and indirect relationships of the latent factors ecolodge attributes, tourist motives, visitor satisfaction, and revisit intention have for Sri Lankan ecolodges. Findings – Responses of visitors to Sri Lankan ecolodges were like those of ecolodge visitors in other countries. Ecolodge attributes had a strong direct influence on both international tourist motives to visit Sri Lanka and visitor satisfaction. Further, travel motives and satisfaction have a substantial direct influence on tourist intentions to revisit individual ecolodges and hence Sri Lanka more broadly. Originality of the research – Having confirmed that the factors which influence satisfaction and revisit intention of visitors to Sri Lankan ecolodges are consistent with the research findings from other countries, this is the first study to demonstrate that recommendations from the international ecolodge literature are applicable to and can inform the management and sustainability of ecolodges in Sri Lanka.

scholarly journals The influence of tourist evaluative factors on tourist behavioral intention: the mediating role of tourist satisfaction

2018 ◽  
Vol 1 (1) ◽  
pp. 33
Author(s):  
Elmer Hafiizh Fernaldi ◽  
I Made Sukresna
Keyword(s):  
Service Quality ◽  
Structural Equation ◽  
Equation Modeling ◽  
Mediating Role ◽  
Tourist Satisfaction ◽  
Central Java ◽  
Revisit Intention ◽  
Dependent Variables ◽  
Tourist Experience

This study examines the effect of tourist evaluative factors, specifically service quality and tourist experience on tourist satisfaction and its further influence on revisit intention and intention to recommend. Service quality and tourist experience serve as independent variables, while revisit intention and recommend intention are posited as dependent variables, with satisfaction acts as the intervening variable. Data analysis using  Structural Equation Modeling (SEM) of 186 tourist visiting Umbul Sidomukti, Semarang, Central Java, Indonesia, finds that both revisit intention and intention to recommend could be increased through the improvement of service quality and tourist satisfaction.

scholarly journals Pengaruh Creative Tourist Experience, Travel Motivation dan Perceived Risk Terhadap Revisit Intention Pada Wisata Edukasi Secara Virtual

2021 ◽  
Vol 3 (3) ◽  
pp. 186-194
Author(s):  
Novyta Putri Mayasari ◽  
Yessy Artanti
Keyword(s):  
Data Analysis ◽  
Multiple Regression ◽  
Perceived Risk ◽  
Sampling Method ◽  
Probability Sampling ◽  
Travel Motivation ◽  
Revisit Intention ◽  
Analysis Technique ◽  
Tourist Experience ◽  
Tourism Potential

Abstract – The development of the progress of tourism potential is currently increasing with the emergence of tourist changes in attracting tourist. Tourism managers are required to be able to provide tourist comfort to maintain the popularity of tourism even during a pandemic. Some tourism managers during the pandemic offer virtual educational tours. This study aims to analyze the effect of creative tourist experience, travel motivation and perceived risk on revisit intention. This research uses non probability sampling and judgmental sampling method to target respondents. The respondent is someone who was visited the Surabaya Zoo virtually during the Covid-19 pandemic, with a vulnerable age of 13-50 years as many as 200 respondents. The data analysis technique used multiple regression. The results of this study indicate that creative tourist experience and travel motivation have significant effect on revisit intention. Meanwhile, perceived risk has no significant effect on revisit intention.  Abstrak – Perkembangan kemajuan potensi pariwisata saat ini terus meningkat dengan munculnya perubahan-perubahan wisata dalam menarik perhatian wisatawan. Pengelola wisata dituntut dapat memberikan kenyamanan wisatawan untuk mempertahankan popularitas wisata bahkan ketika pada masa pandemi. Beberapa pengelola wisata dimasa pandemi menawarkan wisata edukasi secara virtual. Penelitian ini bertujuan untuk menganalisis pengaruh creative tourist experience, travel motivation dan perceived risk terhadap revisit intention pada wisata edukasi secara virtual. Penelitian ini menggunakan non probability sampling dengan judgment sampling. Responden adalah seseorang yang telah mengunjungi Kebun Binatang Surabaya secara virtual di masa pandemi Covid-19, dengan rentan usia 13-50 tahun sebanyak 200 responden. Teknik analisis data menggunakan regresi berganda. Hasil penelitian ini menunjukkan bahwa creative tourist experience dan travel motivation berpengaruh signifikan terhadap revisit intention. Sedangkan perceived risk tidak berpengaruh signifikan terhadap revisit intention.

scholarly journals Predicting Customers’ Intention to Revisit A Vintage-Concept Restaurant

2016 ◽  
Vol 1 (2) ◽  
pp. 56 ◽  
Author(s):  
Usep Suhud ◽  
Arifin Wibowo
Keyword(s):  
Customer Satisfaction ◽  
Perceived Value ◽  
Factor Analyses ◽  
Confirmatory Factor Analyses ◽  
Revisit Intention ◽  
Restaurant Management ◽  
Confirmatory Factor ◽  
Urban People ◽  
The Impact ◽  
Intention To Revisit

<p>Restaurants with a vintage concept become an option for urban people who want to enjoy dining out. To present this vintage atmosphere, restaurant management and owners decorated their stores with antiques and anything vintage, such as signboards, utensils, furniture, posters, and even the menu. The objective of this study is to investigate the impact of perceived value, restaurant atmosphere on satisfaction and revisit intention. This study attracted 200 respondents visiting a vintage-concept restaurant. The data were collected in Jakarta and analysed with exploratory and confirmatory factor analyses. As a result, three hypotheses were accepted and two hypotheses were rejected: customer satisfaction was influenced by perceived value and restaurant atmosphere and revisit intention was significantly influenced by customer satisfaction.</p>

Muslim tourist perceived value on revisit intention to Bandung city with customer satisfaction as intervening variables

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Juliana Juliana ◽  
Febika Fitrian Putri ◽  
Neni Sri Wulandari ◽  
Udin Saripudin ◽  
Ropi Marlina
Keyword(s):  
Customer Satisfaction ◽  
Quantitative Methods ◽  
Perceived Value ◽  
Content Type ◽  
Revisit Intention ◽  
Tourism Sector ◽  
Tourism Services ◽  
The City ◽  
Intention To Revisit ◽  
Central Factors

Purpose This study aims to investigate the influence of Muslim tourist perceived value (MTPV) on Muslim millennials’ intention to revisit Bandung (Indonesia) with customer satisfaction as an intervening variable. Design/methodology/approach Using quantitative methods, this study analyzed responses to a questionnaire distributed to 250 respondents from all over Indonesia. To test the hypothesis, the data were analyzed through Path Analysis using SPSS 24.I software. Findings The results suggest that MTPV has a significant effect on revisit intention to the city. This finding affirms that Islamic values and customer satisfaction are very important in encouraging millennial Muslims to revisit Bandung (Indonesia). Practical implications To increase Muslim millennials’ intention to revisit Bandung (Indonesia), tourist perceived value and satisfaction are central factors. The government's role is central in promoting halal tourism through various platforms, such as social media, seminars, workshops inter alia to increase MTPV and satisfaction rate toward the city. In addition, stakeholders in tourism sector should raise the awareness to support and encourage halal tourism through certifications of halal products and tourism services, and view halal tourism as a promising sector of tourism. Originality/value This study is the first to study the effects of Muslim tourists perceived value on revisit intention of millennial Muslims to Bandung (Indonesia) with customer satisfaction as an intervening variable. This study reveals the strengths and weaknesses of the perceived value of Muslim tourists in influencing millennial Muslims to revisit the city.

The Urban Sensescapes and Sensory Destination Branding

2022 ◽  
pp. 276-293
Author(s):  
Irma Imamović ◽  
António Joaquim Araújo Azevedo ◽  
Bruno Miguel Barbosa de Sousa
Keyword(s):  
Sustainable Development ◽  
Human Body ◽  
Urban Areas ◽  
Focal Points ◽  
Destination Branding ◽  
Tourism Studies ◽  
Tourist Experience ◽  
Positive Experiences ◽  
The Impact

The sensory attractiveness of destinations has recently been one of the most important focal points when considering the impact of senses on positive and memorable travel experiences. Specifically, urban areas reflect different multisensory dimensions that can be analyzed and included in marketing efforts to stimulate positive tourists' experience and memory of a place, but also to encourage local sustainable development. Despite the fact that tourism studies center tourist experience mainly on visual impressions, recent researches stress the importance of recognizing and understanding the role of the human body in forming positive experiences, which is in tourism literature known as sensescapes (i.e., tactile, visual, gustatory, olfactory, and auditory senses).

Photo Taking Paradox: Contrasting Effects of Photo Taking on Travel Satisfaction and Revisit Intention

2020 ◽  
pp. 004728752091233
Author(s):  
Jacob C. Lee ◽  
Yuanyuan (Gina) Cui ◽  
Jungkeun Kim ◽  
Yuri Seo ◽  
Hyunji Chon
Keyword(s):  
Empirical Studies ◽  
Underlying Mechanism ◽  
Dual Effect ◽  
Revisit Intention ◽  
Perceived Utility ◽  
Psychological Engagement ◽  
Effective Policy ◽  
First Time ◽  
Intention To Revisit ◽  
Travel Satisfaction

The present research establishes that taking photos has a paradoxical dual effect on travelers’ satisfaction and revisit intention. Across five empirical studies, we show that while taking photographs increases travelers’ satisfaction with an experience, it simultaneously decreases travelers’ intention to revisit the same experience. The increased psychological engagement induced by photo taking is the underlying mechanism behind this dual effect. Specifically, the greater engagement increases satisfaction with an experience, but it also makes it easier for travelers to remember the experience and, therefore, diminishes the perceived utility of revisiting the same experience. Hence, travelers are less likely to go back to a place if they have taken photographs of it during a visit. An intriguing implication arising from these findings is that while allowing photographs can be an effective policy to attract first-time travelers, prohibiting photography is more effective for encouraging revisits.

The effects of sensory stimuli on motorsports spectators

2015 ◽  
Vol 16 (5) ◽  
pp. 36-55 ◽  
Author(s):  
Kyu-soo Chung ◽  
Dong Soo Ryu ◽  
B. Christine Green ◽  
Hyun Min Kang
Keyword(s):  
Indirect Effect ◽  
Sensory Stimuli ◽  
Sense Of Smell ◽  
Revisit Intention ◽  
Olfactory Stimuli ◽  
Five Senses ◽  
Intention To Revisit

This study measures the effect of each of the five senses on arousal, satisfaction and intention to revisit a live racing event. Spectators' arousal was significantly influenced by sights, sounds and smells. Spectators' sense of smell, taste, and touch directly impacted satisfaction. Interestingly, olfactory stimuli had an effect on both arousal and satisfaction. Spectators' arousal had a significant indirect effect on their revisit intention. The study proposes that motorsports marketers make use of olfactory stimuli to provide racing spectators with memorable experiences.

scholarly journals ACHIEVEMENTS AND PERSPECTIVES OF THE IMPLEMENTATION OF UNSCR 1325 IN THE MINISTRY OF DEFENCE AND THE SERBIAN ARMED FORCES

2016 ◽  
pp. 65-81
Author(s):  
Jovanka Šaranović ◽  
Brankica Potkonjak-Lukić ◽  
Tatjana Višacki
Keyword(s):  
Gender Equality ◽  
Action Plan ◽  
Armed Forces ◽  
Lessons Learned ◽  
National Action Plan ◽  
Representation Of Women ◽  
Research Findings ◽  
Positive Experiences ◽  
The Republic ◽  
Definition Of

This paper reviews positive experiences in the implementation of the UNSC Resolution 1325 in the Ministry of Defence and the Serbian Armed Forces (MoD and SAF). Since the first National Action Plan for the Implementation of the UNSC Resolution 1325 – Women, Peace and Security in the Republic of Serbia (2010- 2015) is no longer valid, the best evidence of the significant improvements that have been made regarding gender equality in the MoD and SAF are the achieved results. In addition to improved gender awareness, and a higher representation of women in the defence system, these results also indicate that the roles, positions and protection of women have been improved. Future responses to all the challenges that stand in a way of full objectification of gender equality in the MoD and SAF require additional efforts for their timely identification, comprehensive understanding, correct interpretation and objective presentation. Today, as was the case with the pervious document, the MoD of the Republic of Serbia has a key role in drafting the new National Action Plan for the period 2016-2020, especially with regard to the definition of its objectives and determining the dynamics of their implementation, thereby taking into consideration contemporary standards in the area of gender equality, accumulated knowledge, lessons learned, empirical research findings and experience gained by other countries at the regional and global level. V članku so predstavljene pozitivne izkušnje pri izvajanju Resolucije OZN 1325 na Ministrstvu za obrambo in v Vojski Srbije. Ker prvi nacionalni akcijski načrt za uresničevanje Resolucije OZN 1325 – Ženske, mir in varnost v Republiki Srbiji (2010–2015) ni več v veljavi, so doseženi rezultati najboljši dokaz pomembnih izboljšav na področju enakosti spolov na Ministrstvu za obrambo in v Vojski Srbije. Poleg boljše ozaveščenosti na področju spolov in večje zastopanosti žensk v obrambnem sistemu ti rezultati kažejo tudi na izboljšane vlogo, položaj in zaščito žensk. Za prihodnje odgovore na izzive, ki se še pojavljajo na poti do popolne objektivizacije enakosti spolov na Ministrstvu za obrambo in v Vojski Srbije, so nujna dodatna prizadevanja, da se pravočasno odkrijejo, celovito razumejo, pravilno tolmačijo in objektivno predstavijo. Danes, podobno kot pri pripravi prejšnjega dokumenta, ima Ministrstvo za obrambo Republike Srbije glavno vlogo pri oblikovanju novega nacionalnega akcijskega načrta za obdobje 2016–2020, še zlasti pri opredeljevanju ciljev in določanju dinamike njihovega uresničevanja. Pri tem se upoštevajo sodobni standardi na področju enakosti spolov, pridobljeno znanje, učenje iz izkušenj, rezultati empiričnih raziskav ter izkušnje drugih držav na regionalni in globalni ravni.

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