scholarly journals ANALISIS PERAN CUSTOMER SERVICE DI BANK BNI SYARIAH KCP PLERED

2019 ◽  
Vol 4 (1) ◽  
Author(s):  
Joni Joni ◽  
Fikri Putri Diniati
Keyword(s):  
Customer Service ◽  
Secondary Data ◽  
Data Sources ◽  
Primary Data ◽  
Security Guards ◽  
Service Unit ◽  
Field Data Collection ◽  
Descriptive Method ◽  
Operational Service

Customer service plays a very important role in various companies and financial institutions such as Islamic banks. As a Customer Service , the roles and functions must be established. If customer service does not implement one of the functions that should be carried out, it will have an impact on the role of customer service, namely maintaining customers and getting new customers. The role of customer service can be carried out if each of the functions can be implemented by customer service. The purpose of this study was to determine the role of Customer Service at Bank BNI Syariah KCP Plered.The method used in this study is a descriptive method with is qualitative. With two data sources, namely primary data sources consisting of Customer Service, Operational Service Head, several customer security guards and secondary data sources consisting of supporting books, working papers and photos obtained from the field. Data collection techniques used were interviews, observation and documentation. Based on the results research that role customer service at Bank BNI Syariah KCP Plered that is customer service as a service unit able to doing its role that is maintain customer and get customer new in the counter or bank. Implementation role could seen from implementation every the functions contained inside , though there is some functions that are not yet optimal in implementation

scholarly journals PERAN PENYIDIK DALAM PENERAPAN DIVERSI TERHADAP PERKARA TINDAK PIDANA ANAKDI WILAYAH KABUPATEN POHUWATO

2019 ◽  
Vol 2 (1) ◽  
pp. 35-46
Author(s):  
MUHAMMAD RIZAL LAMPATTA
Keyword(s):  
Criminal Justice ◽  
Criminal Justice System ◽  
Child Protection ◽  
Justice System ◽  
Secondary Data ◽  
Data Sources ◽  
Primary Data ◽  
Research Libraries ◽  
Professional Worker

The perpetrator of the criminal act of the child cannot be equated with criminal adults. Therefore, it needs more attention in the case of children. However, the child is the successor Nations that should be developed physically and mentally. The purpose of this research is to analyze the role of the Ombudsman in the performance of Marisa Polres versioned as well as analyze constraints are faced by Investigators in implementation Marisa Polres versioned. This type of research is research used empirical research focus i.e. normative on secondary data sources (research libraries). This research uses the main data source, i.e. secondary data, backed up with primary data sources. Secondary data is used that is derived from legislation such as the ACT on criminal justice system of the child, the child protection ACT, Act No. 8 Of 1981 Year Book of the Police Act, Police ACT and some of the literature-literature as well as the results of his research, and books related to the role of the Ombudsman in conducting versioned on criminal act committed by the child. Research results show that Marisa Polres in performing the investigation is a criminal act committed by the child by women and children protection Unit (UPPA). Starting from the stage of investigation, arrest, detention up at the stage of investigation conducted in accordance with the mandate of the ACT on the criminal justice system. Investigators in conducting versioned, get consideration from BAPAS. In addition, the investigators also act/mediator to conduct deliberations involving the child and the parent/guardian, the victim and the parent/guardian, supervisor of community, social professional worker based on approach restorative. Obstacles faced by Investigators in the conduct of Marisa Polres diversion that is not yet the existence of BAPAS in counties Marisa so complicate investigators to coordinate in terms of asking for consideration in doing versioned. In addition the party victims sometimes do not want to make peace so that the attempted diversion by Investigators was not achieved.

scholarly journals ANALISIS STRATEGI PEMASARAN TABUNGAN MABRUR DI BANK SYARIAH MANDIRI KCP PANDAAN PASURUAN

2019 ◽  
Vol 10 (2) ◽  
pp. 237-254
Author(s):  
Mauludianah ◽  
Moh. Mukhsinin Syu'aibi ◽  
Sukamto
Keyword(s):  
Customer Service ◽  
Secondary Data ◽  
Profit Sharing ◽  
Sales Force ◽  
Data Sources ◽  
Primary Data ◽  
Early Age ◽  
Validation Process ◽  
Strategic Location ◽  
Secondary Data Sources

The Hajj is the fifth pillar of Islam that must be fulfilled by Muslims for those who are able to finance and physically. The waiting list for the Hajj pilgrimage in Indonesia can now reach 20 years or more, with it awakening many Muslims who then plan the Hajj from an early age by opening a Hajj and Umrah savings account at Bank Syariah Mandiri. This study used qualitative research with primary data sources. Customers using Mabrur Savings products at Bank Syariah Mandiri Pandaan, Customer Service, Branch Operation Supervisor, Sales Force, other employees who served in Bank Syariah Mandiri KCP Pandaan. While secondary data sources come from books and other literature. Data collection techniques are carried out in 3 ways, namely: Observation, Interview and Documentation. This study found that Marketing Mix in Mabrur Savings products, namely 1. Product Strategy: Based on sharia principles with mudharabah muthlaqah contract, competitive profit sharing based on the ratio determined by the bank, payments can be made using the ABATANA (auto debit) system from a savings account BSM for monthly deposits, the Validation Process is very fast and can be awaited, in collaboration with KBIH (Hajj Guidance Group) which is officially registered with the Department of Religion. 2. The Price Strategy consists of: a light initial deposit of IDR 100,000. 3. Strategy Place: The strategic location of Bank Syariah Mandiri with a minimalist yet modern design. 4. Strategy Promotion: Through websites, brochures, and various advertisements, Opening outlets or stands, Door to door, Bank Syariah Mandiri has an image as a Hajj Bank.

scholarly journals Pemberdayaan Ekonomi Keluarga Melalui Usaha Peningkatan Pendapatan Keluarga Sejahtera (UPPKS) (Studi Kasus di Desa Sukorejo Kecamatan Saradan Kabupaten Madiun)

2019 ◽  
Vol 7 (2) ◽  
pp. 116
Author(s):  
Sudarmiani, Waini Astuti
Keyword(s):  
Data Collection ◽  
Secondary Data ◽  
Data Sources ◽  
Primary Data ◽  
Economic Empowerment ◽  
Case Study Approach ◽  
Study Approach ◽  
Savings And Loan

<p><em>This study aims to determine the implementation of the UPPKS program, the role of UPPKS cadres, the supporting components of the UPPKS program and obstacles in family economic empowerment activities through the UPPKS program in Sukorejo Village, Saradan, Madiun. The type of research used is descriptive qualitative with a case study approach. Data sources used are primary data and secondary data. Data collection is done by observation, interviews and documentation. The validity of the data uses source triangulation. The results show, (1) The implementation of family economic empowerment through the UPPKS program in Sukorejo Village runs quite well in savings and loan activities. (2) The role of UPPKS cadres in Sukorejo Village is as facilitators in conveying what their members want to the UPPKS program organizers. (3) Supporting components in the implementation of UPPKS activities in Sukorejo Village are Village Village, Saradan PLKB, and BKKBN. (4) Obstacles in the process of family economic empowerment through the UPPKS program in Sukorejo Village, namely the existence of members who are less active in the activities of UPPKS groups and members who move domiciles, so that UPPKS members are reduced.</em></p>

scholarly journals Strategi Pemasaran Pantai Dream Island Di Mertasari Desa Intaran Sanur Kauh Kota Denpasar

2020 ◽  
Vol 8 (2) ◽  
pp. 189
Author(s):  
Laura Therecia Samosir ◽  
I Gusti Agung Oka Mahagangga
Keyword(s):  
Marketing Strategy ◽  
Direct Observation ◽  
Secondary Data ◽  
Marketing Strategies ◽  
Data Sources ◽  
Primary Data ◽  
Coastal Tourism ◽  
Qualitative Descriptive ◽  
The City ◽  
Descriptive Method

Tourism in Indonesia has recently grown rapidly in one of them in the city of Bali. Bali has a very beautiful natural potential, one of the natural potentials developed is coastal tourism. Dream Island Mertasari Sanur Beach is one of the beaches that is still new but has a lot of potentials. Therefore, this study was conducted to determine the existing conditions and marketing strategies that exist on Dream Island the Mertasari Beach Sanur Kauh City of Denpasar. The method used in this study is a qualitative descriptive method with data sources in the form of primary data and secondary data. The primary data in this study are data sourced from direct observation to the location of the study and by interviewing informants. While secondary data in this study are data obtained from documentation and literature to complete the primary data. The technique of determining the informants used was purposive sampling. The results showed that the existing conditions on Dream Island Beach based on Concept 4a were still lacking. The condition of the attraction is very good but for access and facilities still, have some disadvantages that need to be improved in the future. The reality that is on Dream Island Beach only consists of private parties and village institutions. The marketing strategy at Dream Island Beach has not been optimal due to several problems such as business license constraints and lack of cooperation with promotional media.   Keywords:  Marketing Strategic, attraction, Dream Island Beach  

scholarly journals The Role of a Female Head Assistant at "Al-Walidaturrahmah" Orphanage in Implementing A Just and Civilized Humanity in Samarinda

2020 ◽  
Vol 3 (2) ◽  
pp. 103-116
Author(s):  
Suryaningsi ◽  
Andi Muhammad
Keyword(s):  
Character Education ◽  
Foster Children ◽  
Character Development ◽  
Secondary Data ◽  
Data Sources ◽  
Primary Data ◽  
Female Head ◽  
Descriptive Approach ◽  
Secondary Data Sources

This article describes and analyzes the role of Al Walidaturrahmah Orphanage in Samarinda in implementing a just and civilized humanity principle. Also, it tries to find out and analyze the forms of coaching and patterns of character development given to the children at AlWalidaturrahmah Orphanage in Samarinda. This research uses qualitative research with a descriptive approach, using primary data, namely the head and the manager of the orphanage. Secondary data sources were obtained through relevant photos and documents of Al-Walidaturrahmah Orphanage. Data collection techniques were done through observation, interviews, and documentation. The data were collected, reduced, and displayed before conclusions were taken. The study found out that the efforts of AlWalidaturrahmah orphanage in implementing the principles to foster children were quite good. Foster children feel treated fairly and well by the parties. The efforts to develop the institutional foundation for AlWalidaturrahmah orphanage are good enough and by the provisions, because it has been carried out well, and the Al-Walidaturrahmah orphanage children carry out appropriate activities to face their future in society later. The pattern of fostering character education at the Al-Walidaturrahmah orphanage can be said to have been carried out well because the AlWalidaturrahmah orphanage children carry out activities by the second precept and have the character to face their future in society.

scholarly journals FASILITAS DAN SISTEM KOMPENSASI DAMPAKNYA PADA KINERJA KARYAWAN DI BANK BJB SYARIAH KCP. KUNINGAN

2021 ◽  
Vol 6 (2) ◽  
pp. 15-29
Author(s):  
Regi Destanti Apriyani ◽  
Biki Zulfikri Rahmat ◽  
Agus Ahmad Nasrulloh
Keyword(s):  
Employee Performance ◽  
Secondary Data ◽  
Qualitative Approach ◽  
Data Sources ◽  
Primary Data ◽  
Interview Guide ◽  
Secondary Data Sources ◽  
Main Instrument ◽  
Branch Office ◽  
Descriptive Method

Good employee performance will be achieved if you pay attention to what factors can influence it. The case that occurred at Bank BJB Syariah KCP Kuningan was that employees complained about work facilities and the compensation system. The method used in this study is a descriptive method with a qualitative approach. With two data sources, namely primary data sources consisting of leaders and all employees at Bank BJB Syariah KCP. Brass and secondary data sources consisting of documents both in writing and photos at Bank BJB Syariah KCP. Brass. Data collection techniques used are interviews, observation and documentation. The research instrument is the researcher himself as the main instrument in the research, observation guide and interview guide. The results showed that the facilities provided by Bank BJB KCP. Kuningan is inadequate, the internet network is often disturbed, the lack of operational vehicles, the parking area is not large enough, thus disrupting employee performance. As for compensation, the institution has given it fairly and fairly well in accordance with existing regulations. Both of these things certainly have an impact on employee performance, so that it can be said that the failure of the BJB Syariah Bank, Kuningan Sub-Branch Office, has not been able to meet the needs to improve employee performance.

scholarly journals ANALISIS KOMPARATIF USAHATANI MONOKULTUR TEMBAKAU RAKYAT DAN TUMPANGSARI TEMBAKAU RAKYAT DENGAN CABAI DI KECAMATAN PRINGGABAYA KABUPATEN LOMBOK TIMUR

2018 ◽  
Vol 28 (3) ◽  
pp. 1
Author(s):  
Salahudin Salahudin
Keyword(s):  
Quantitative Data ◽  
Qualitative Data ◽  
Secondary Data ◽  
Data Sources ◽  
Primary Data ◽  
Land Area ◽  
Unit Of Analysis ◽  
Farming Community ◽  
Survey Technique ◽  
Descriptive Method

Penelitian ini dilaksanakan dengan tujuan: (1) Untuk membandingkann pendapatan usahatani tembakau rakyat antara pola tanam monokultur dan tumpangsari dengan cabai di Kecamatan Pringgabaya Kabupaten Lombok Timur (2) Untuk mengetahui tingkat efisiensi usahatani tembakau rakyat antara pola tanam monokultur dan pola tanam tumpangsari dengan cabai di Kecamatan Pringgabaya Kabupaten Lombok Timur  (3) Untuk mengetahui faktor-faktor yang mempengaruhi petani dalam memilih pola tanam pada usahatani tembakau rakyat di Kecamatan Pringgabaya Kabupaten Lombok Timur. Penelitian ini menggunakan metode deskriptif dan teknik yang digunakan adalah teknik survei yaitu data dikumpulkan dari sejumlah individu (unit sampling) dengan menggunakan daftar pertanyaan yang telah disusun sebelumnya.Unit analisis dalam penelitian ini adalah petani tembakau rakyat pola tanam monokultur dan tumpangsari.Jenis data yang digunakan adalah data kuantitatif dan data kualitatif sedangkan sumber data terdiri dari data primer dan data sekunder. Hasil penelitian menunjukkan bahwa: (1) Pendapatan usahatani tumpangsari tembakau rakyat dengan cabai lebih besar daripada usahatani monokultur tembakau rakyat yaitu dengan perbandingan 13,34 kali lebih besar pendapatan usahatani tumpangsari tembakau rakyat dengan cabai dari usahatani monokultur tembakau rakyat. (2) Nilai R/C ratio pada usahatani tumpangsari tembakau rakyat dengan cabai sebesar 4,38 dan monokultur tembakau sebesar 1,38 dengan selisish 3,00. Kedua pola tanam tersebut menunjukkan layak untuk diusahakan karena masing-masing R/C ratio ≥ 1, akan tetapi pendapatan usahatani tumpangsari tembakau rakyat dengan cabai lebih besar daripada usahatani monokultur tembakau rakyat. (3) Faktor-faktor yang mempengaruhi petani dalam memilih pola tanam pada usahatani tembakau rakyat antara lain pasaran tembakau, perhitungan biaya, jenis tanah, topografi, usaha dan faktor dari bos usaha (pengaruh dari bos), musim, produksi dan keuntungan, waktu dan luas lahan. The research was purposed to:(1) to compared the income of farmer of tobaccobetween with pattern by monoculturefarmand tumpangsari’s farm. (2) To determine the level of efficiency of farming community tobacco between with pattern by monoculturefarm and tumpangsari’s farmtobacco with chili in District of Pringgabaya Regency of East Lombok (3) To informing about the factors that influence farmers into apply pattern plants of tobacco District of Pringgabaya Regency of East Lombok The research was uses descriptive method with survey technique, data collected was obtained by each of farmer (sampling unit) by using questionnaire that has been compiled before. The unit of analysis the study is the farmers of tobacco by monoculture and tumpangsari plants pattern. Types of data used are quantitative data and qualitative data while data sources consist of primary data and secondary data. The results showed that: (1) Income farmer of tobacco by tumpangsari’s farm tobacco with chili more than by monoculture farm and the ratio of 13.34 times. (2) The R / C ratio by tumpangsari’s farm tobacco with chili was 4.38 and by monoculture farm was 1.38 with agio 3,00. Both of farm pattern suitableto applied be work because each R / C ratio ≥ 1, but the income of tumpangsari’s farm tobacco with chili more than monoculture farming tobacco . (3) the factors was influence the farmer to apply farming pattern tobacco among others, market tobacco, calculation of costs, soil type, topography, business and the factor of the leader of business (the effect of the boss), season, production and profits, time and land area.

scholarly journals KLASIFIKASI AF'AL NABI DAN EFEKNYA DALAM KONTEKSTUALISASI HADIS (Perspektif Muhammad Bin Ṣālih al-ʿUṯaimīn)

2021 ◽  
Vol 4 (2) ◽  
Author(s):  
Ratno Ratno
Keyword(s):  
Human Nature ◽  
Secondary Data ◽  
Data Sources ◽  
Primary Data ◽  
Library Research ◽  
Secondary Data Sources ◽  
Descriptive Method

The classification of Prophet’s actions is very important to understand. Misclassification will lead to wrong conclusions. One of the contemporary scholars who discuss this issue is Muhammad Bin Ṣālih al-ʿUṯaimīn (d. 2001). This research will answer about how Muhammad Bin Ṣālih al-ʿUṯaimīn classified the Prophet’s actions be five classifications? This research is library research with critical analytical descriptive method. The primary data sources are Ṣaroḥ al-Uṣul min Ilmi al-Uṣul and Manẓumah Uṣul Fiqh wa Qowāiduh. The secondary data sources are from letters, fatwas, etc from Muhammad Bin Ṣālih al-ʿUṯaimīn. This study concludes that Muhammad Bin Ṣālih al-ʿUṯaimīn divided the Prophet’s actions be five classifications. First, his action for reasons of human nature. Second, his action for socio-cultural reasons. Third, his action with special deed for his. Fourth, his action for worship reasons. Fifth, explain the global dalil. Of these five classifications, there are two classifications can be contextualized. They are his action for reasons of human nature and his action for socio-cultural reasons. Klasifikasi af’al (perbuatan-perbuatan) Nabi saw. sangat penting untuk dipahami. Salah klasifikasi maka akan menimbulkan salah kesimpulan. Salah satu ulama kontemporer yang membahas masalah ini adalah Muhammad Bin Ṣālih al-ʿUṯaimīn (w. 2001). Penelitian ini akan menjawab tentang bagaimana Muhammad Bin Ṣālih al-ʿUṯaimīn mengklasifikasikan af’al (perbuatan-perbuatan) Nabi saw. menjadi lima? Penelitian ini adalah penelitian library research dengan metode diskriptif analitis kritis dengan sumber data primer adalah Šaroḥ al-Uṣul min Ilmi al-Uṣul dan Manẓumah Uṣul Fiqih wa Qowāiduh. Sedangkan sumber data sekunder adalah dari tulisan, fatwa, dan yang semisalnya dari Muhammad Bin Ṣālih al-ʿUṯaimīn. Penelitian ini menghasilkan kesimpulan bahwa Muhammad Bin Ṣālih al-ʿUṯaimīn membagi af’al (perbuatan-perbuatan) Nabi saw. menjadi lima. Pertama, karena alasan tabiat manusia. Kedua, karena alasan sosial budaya dan adat masyarakat. Ketiga, karena alasan kekhususan. Keempat, karena alasan ingin beribadah. Kelima, karena alasan ingin menjelaskan dalil yang bersifat global. Dari kelima klasifikasi ini, ada dua yang mungkin dilakukan kontekstualisasi dalam dalil-dalil agama, yaitu perbuatan Nabi saw. yang dilakukan karena alasan tabiat manusia dan perbuatan Nabi saw. yang dilakukan karena alasan sosial budaya dan adat masyarakat.

scholarly journals The Role Of BP2MI and The Department of Manpower & Transmigration in The Protection of Indonesian Migrant Workers (PMI) In The Era of Covid 19 in Central Java Province

Khazanah ◽  
2020 ◽  
Vol 12 (2) ◽  
Author(s):  
Ali Ismail Shaleh ◽  
◽  
Dwika Ananda Agustina Pertiwi ◽  
Fitriatus Shalihah ◽  
◽  
...  
Keyword(s):  
Migrant Workers ◽  
Secondary Data ◽  
Active Role ◽  
Data Sources ◽  
Primary Data ◽  
Central Java ◽  
The Government ◽  
Methods Analytical ◽  
Central Java Province

Indonesian Migrant Workers are Indonesian citizens who will and are working abroad, BP2MI and DISNAKER play an active role in channeling PMI abroad, so that in the Covid-19 era there were various policies issued by the government for the protection of PMI in Central Java Province, This study aims to analyze the role of BP2MI and DISNAKER in the protection of PMI in Central Java. As well as to analyze the obstacles faced in the Covid-19 era. This research method uses the Socio Legal approach obtained through primary data sources and secondary data sources which are analyzed using descriptive methods analytical. The results of this study indicate that the Covid 19 epidemic has affected the sending of PMI abroad so that the role of BP2MI and DISNAKER is very urgent in protecting PMI abroad based on Law No. 18 of 2017 concerning PMI protection, the conclusion of this study the government must guarantee protection against every PMI which will be channeled through Central Java Province in the Covid 19 era.

The Development of Islamic Religious Education at The Prosperity Agency of The Mosque (BKM) At-Taqwa University of Medan Area

2021 ◽  
Vol 4 (3) ◽  
pp. 606-616
Author(s):  
Rizki Ananda ◽  
Mardianto Mardianto ◽  
Hasan Matsum
Keyword(s):  
Data Collection ◽  
Religious Education ◽  
Secondary Data ◽  
Qualitative Approach ◽  
Primary Data ◽  
Data Presentation ◽  
Inhibiting Factors ◽  
Funding Support ◽  
Descriptive Method

This study aims to analyze the development of Islamic Religious Education (IRE) at BKM At-Taqwa Mosque, Medan Area University (UMA). The focus of the discussion includes (1) the role of the At-Taqwa Mosque BKM as a center for PAI development at the UMA campus mosque; (2) the process of developing IRE at the UMA campus mosque; and (3) the supporting and inhibiting factors for the development of IRE in BKM At-Taqwa UMA. This study uses a qualitative approach with an analytical descriptive method. The primary data of the research is the mosque management or BKM Masjid At-Taqwa UMA, while the secondary data is the community of the UMA campus. Data collection was obtained by means of observation, interviews, and document studies. Furthermore, the data were analyzed by means of data reduction, data presentation, and drawing conclusions. The results of this study indicate that (1) At-Taqwa Mosque BKM plays an important role in making the campus mosque a center for IRE development on the UMA campus; (2) the process of developing IRE at the UMA campus mosque is carried out in the form of the ta'lim assembly and TPA in the mosque; (3) as for the supporting factors in the development of IRE at BKM At-Taqwa UMA, namely an organized agenda, adequate number of worshipers, cooperation from BKM management, inviting qualified resource persons/lecturers, and funding support sourced from community infaq. 

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