Perfume Consumption in India

Author(s):  
David James Bamber ◽  
Clay Alex Gransden ◽  
Swati Aisha Beg

Perfumes have been important in India for millennia and so have the stories connected with them. The perfume business in India is worth billions. The chapter provides a background from which the Indian perfume industry can be understood in terms of the Berger's STEPP model, and the chapter shows how the consumers' cognitive schema and consumers' behaviors are necessarily entwined with the story of the product, brand and their own stories. Three sets of themes: product perceptions, concerns, and consumers' lifestyle are identified, each with their own sub-themes that are antecedents to perfume purchasing behavior. Segments in the Indian perfume market are also identified. Each consumer segment has their own behavioral nuances and they consider different aspects of the perfume product taking into account their own income and aspects of the three themes and nineteen sub-themes. It is important for perfume marketing managers to consider each aspect of the STEPPs model in relation to their target markets in order to maintain competitive advantage.

Author(s):  
David James Bamber ◽  
Clay Alex Gransden

Perfumes have been important in India for millennia and so have the stories connected with them. The perfume business in India is worth billions ($). A background from which the Indian perfume industry can be understood in terms of the Berger's STEPP model, the consumers' cognitive schemas, consumers' behaviors, and the story of the product, brand, and their customers' stories. Three sets of themes—product perceptions, concerns, and consumers' lifestyle—are identified, each with their own sub-themes that are antecedents to perfume purchasing behavior. Segments in the Indian perfume market are also identified. Each consumer segment has their own behavioral nuances and they consider different aspects of the perfume product taking into account their own income and aspects of the three themes and 19 sub-themes. It is important for perfume marketing managers to consider each aspect of the STEPPs modeland for the Indian government to locate and develop a “Place of Perfume” within India that will eventually challenge the region of Grasse in France as the global perfume marketplace.


2019 ◽  
Vol 19 (3) ◽  
pp. 213-234
Author(s):  
Kalim Khan ◽  
Tapish Panwar

Limited theoretical support on establishing a brand as a source of sustainable competitive advantage (SCA) has impaired the idea of strengthening brands for SCA. Acknowledging brands as assets and exploring brand makeover strategies could be helpful for an organisation to create and sustain a competitive advantage. This paper aims at proposing and cementing this view about brands and explores various strategies for brands to enjoy competitive advantage. An extensive literature review has been carried out to build associations between a brand and resulting SCA, and a theoretical classification that can encapsulate all possible brand makeover strategies has been proposed by analysing various facets of brands, known as brand elements. Firms must ensure that brands undergo a makeover regularly in order to sustain this competitive advantage. Brand makeover strategies will help marketing managers to secure and exploit brands as an asset in the long term and in a profitable way.


2018 ◽  
Vol 7 (2) ◽  
Author(s):  
Arif Julianto Sri Nugroho ◽  
Roos Kities Andadari ◽  
Eric Kunto Aribowo

The segment of Muslim consumers in Indonesia currently has a high sense of concern for the halal goods and services they consume. This consumer segment, in addition to wanting high-quality products, also demands that the products they consume comply with the rules set by Islamic law. This segment has a tendency to be able to recommend to other parties the products they perceive are halal, they even want to pay a more expensive price if there are no alternative products of the kind they perceive halal. Instead, they can provide incorrect information which results in a viral effect and leads to encouragement to boycott the consumption of goods and services. This study aimed to examine the effect of halal supply chain knowledge on Muslim and non-Muslim consumers on the motivation and purchasing behavior of halal chicken meat. The halal supply chain knowledge tested includes halal feed dimensions, halal slaughtering processes, halal storage and logistics, and halal packaging and logistics. The research was conducted with a quantitative approach through multivariate multiple regression statistical tests. The population in the study was all consumers of halal chicken meat in Klaten City. Sampling using purposive sampling as many as 102 respondents. The final stage of the study found the findings of the four antecedent variables, three supply chain knowledge variables in the form of halal slaughter process, halal storage and logistics and halal labeling packing had a significant influence on purchasing motivation. Halal slaughter process had the highest influence on consumers because the halal perception that is most familiar to them is the slaughter process. One variable had no significant influence in the form of halal feed. In the motivation variable, the findings of this dimension had a significant influence on behavior.===========================================================================================Rantai Pasok dan Perilaku Pembelian Daging Ayam Halal. Segmen konsumen muslim di Indonesia saat ini memiliki rasa kepedulian yang tinggi terhadap kehalalan barang dan jasa yang mereka konsumsi. Segmen konsumen ini selain menginginkan produk yang berkualitas juga menuntut produk yang mereka konsumsi mematuhi aturan-aturan yang ditetapkan oleh syariat Islam. Segmen ini memiliki kecenderungan bisa merekomendasikan ke pihak lain produk yang mereka persepsikan halal, bahkan mereka mau membayar dengan harga yang lebih mahal jika tidak terdapat alternatif produk sejenis yang mereka persepsikan halal. Sebaliknya, mereka dapat memberikan informasi yang tidak benar yang mengakibatkan efek viral dan berujung anjuran memboikot konsumsi barang dan jasa tersebut. Penelitian ini bertujuan menguji pengaruh pengetahuan rantai pasok halal pada konsumen muslim dan non-muslim terhadap motivasi dan perilaku pembelian daging ayam halal. Pengetahuan rantai pasok halal yang diuji meliputi dimensi halal pakan, halal proses penyembelihan, halal penyimpanan dan logistic, serta halal pengepakan dan logistik. Penelitian dilakukan dengan pendekatan kuantitatif melalui uji statistik multivariat regresi berganda. Populasi dalam penelitian adalah seluruh konsumen daging ayam halal di Klaten, Indonesia. Pengambilan sampel menggunakan purposive sampling sebanyak 102 responden. Tahap akhir penelitian diperoleh temuan dari empat variabel anteseden, tiga variabel pengetahuan rantai pasok berupa halal proses penyembelihan, halal penyimpanan dan logistik, serta halal pengepakan labelling berpengaruh signifikan terhadap motivasi pembelian. Halal proses penyembelihan memiliki pengaruh paling tinggi pada konsumen karena persepsi halal yang paling familiar bagi mereka adalah kegiatan proses penyembelihan. Satu variabel tidak berpengaruh signifikan berupa halal pakan. Pada variabel motivasi diperoleh temuan dimensi ini berpengaruh signifikan terhadap perilaku.


Author(s):  
Danny N. Gunawan ◽  
Ahmad Ihza Nailul F ◽  
Nicko Andrianto ◽  
Wendy Schoonderbeek

CV. Berkat Anugerah is the company focussed on Packaging and Bottling industry. After the identification of the factors concerning the internal and external factors on the company. the repair was undertaken as well as an increase in the company's strategy. the latest strategy is integrated with various concepts in business management. the latest strategy developed at the company's focus to enter international markets especially in the Asian region. Improving Exposure, Adding the Target Markets, and Use Personal Seller On Abroad. the strategy drawn up by various considerations such as a competitive advantage and the risks that may be encountered by the company.


Author(s):  
Carla Pereira ◽  
Helena Alves ◽  
João J. Ferreira

Given the prevailing competitive market conditions, establishing long-term relationships proves a source of sustainable competitive advantage. Tacit knowledge, as the only resource developed in the intellect, in the competences and the experiences built up by the human resources available, would seem appropriate to constructing competitive advantage. Within this framework, firm employees become marketing managers in terms of developing relationships given that every type of contact generates information that facilitates a relational-based philosophy. In rural tourism, with its own very specific characteristics, tacit knowledge may contribute towards fostering loyalty and may also help in determining the requisites clients are seeking. This chapter proposes a model highlighting the importance of tacit knowledge in developing loyalty in rural tourism lodgings across its cognitive, technical, and social dimensions. The results show that tacit knowledge does improve the performance of employees in engaging in affective bonds and better understanding the needs and expectations of clients.


Author(s):  
Robert D. Dewar

Key State Blue Cross and Blue Shield Plan (a disguised case of an actual BCBS Plan) is the merged product of three state plans. Initially burdened with a reputation of poor customer service, Key State's executives decided to invest heavily in service improvement, eventually achieving superior levels. Key State's high-quality customer service emerged as a true competitive advantage for its customers, who were primarily businesses and health benefits consultants who influenced corporate purchasers of health insurance. The Key State brand came to be synonymous with personal service, security, choice, and dependability. But the health care insurance market was changing under Key State's feet. Spiraling costs meant that high-quality service became less of a competitive advantage as employers were lured by low-cost, low-service providers. Many employers cut or dropped health care benefits entirely, swelling the ranks of the under- and uninsured, who in turn were extremely price-sensitive when shopping for health insurance on their own. Finally, the health care insurance market was being revolutionized by financial institutions willing to hold health benefit accounts and pay providers directly, thereby eliminating the need for Key State as a mediator. Key State executives were aware of these changes but were challenged by the mindset, culture, and organizational design custom-fit to their business accounts. The case asks the reader to consider whether Key State has the right number of target markets, whether it should have one brand or several for its different target markets, what it should do for the uninsured, and how it should improve its brand experience in light of the industry's changing landscape. All of these decisions will have significant implications for the organizational design of Key State.To better understand the challenges involved in a successful health insurance company to cope with a rapidly changing and unpredictable environment; to formulate a new strategy and a new organizational design to accomplish this adaptation.


2003 ◽  
Vol 20 (2) ◽  
pp. 87-89 ◽  
Author(s):  
Herbert Jack Rotfeld

Focuses on the importance of marketing from the customers’ point of view when the target markets are in different demographic groups from those of the advertising agencies’ staff or marketing managers. States that mass communications work must take place within a context of understanding the target audiences’ subcultures; understanding does not require membership of those subcultures, but it does require empathy with them.


Author(s):  
María de la Soledad Zapata Agüera

The European Commission 2011 defines social responsibility as the responsibility of companies for their impacts on society, so it is a complex concept that the authors will define, not only theoretically to give content to this activity but also practical to get to understand the advantages that can be used to use corporate social responsibility, not only at the image level but also at the economic level. Organizations can carry out different types of actions with social responsibility; stations with some advantages can even become a competitive advantage. But not all are advantages for companies when CRS policies are made; there are also disadvantages that must be known by marketing managers. In this chapter they will be developed. Finally, the conclusions of all the above will be presented.


Author(s):  
Barış Batuhan Geçit ◽  
Erdoğan Taşkın

Technological advances force firms to adapt new strategies and be more innovative. As firms changed their strategies, they also had to change their marketing strategies. There has been the necessity of surviving and obtaining more competitive advantage as world advance. In order to gain competitive advantage, marketing strategies should have been applied more technologically. This made firms adapt to the concept of digital marketing. Digital marketing is simply the application of marketing tools via digital or technological devices. This research focuses on exploring the digital marketing issue that is evolving through virtual connections. For this purpose hypothesis related to digital marketing has been tested on this study and survey method has been applied to marketing managers in Turkey. A survey with five-likert scale has been conducted. According to the results obtained from survey, managers see measurement of digital marketing important and see lack of knowledge and difficulty of content creating as the biggest barriers for using digital marketing.


Author(s):  
Ablova ◽  
Hromozdova ◽  
Studennikova ◽  
Hromozdov ◽  
Boichenko ◽  
...  

The purpose of the article is to study the world marketing experience of the hospitality industry, to define the concept of hospitality and the hospitality indus- try. The object of research is the hospitality of the company’s tourism activities. The subject of research is marketing in the hospitality industry. The method- ological foundations of the study are the following methods: historicism, systems approach, analysis and synthesis. The scientific novelty is that in this article the marketing of the hospitality industry is defined as a set of initiated and controlled marketing tools that are used to provide an atmosphere of hospitality as part of the market attractiveness of the service. Conclusions. Thanks to the study of the terms “hospitality industry”, it can be argued that the scientific literature provides many definitions, but a consensual, single definition has not yet been formulated. It is also determined that the marketing complex for hospitality companies should be understood as a set of basic elements involved in the formation of marketing programs of enterprises, which can be key factors in the success of the institution and which must be controlled to respond to target markets, achieve competitive advantage and increase demand hospitality services.


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