Motivation in Online Communities

Author(s):  
Patrick Waterson

The subject of how to encourage people to share their knowledge has long been a theme within the domain of knowledge management. Early studies showed that company employees, for example, are often reluctant to share their knowledge (e.g., Ciborra & Patriota, 1998). A number of possible reasons exist for why this takes place, including: lack of personal incentives to share expertise; an organizational culture that does not reward or encourage sharing; and lack of trust that shared knowledge will be put to good use (e.g., fear of exploitation). Research identifying these types of barriers to effective knowledge management is well established (e.g., Brown & Duguid, 2000); however, within the context of online communities it is more recent. The term “online community” tends to be applied in a general sense to refer to large-scale groups that regularly exchange information through mechanisms such as e-mail, weblogs, discussion lists and Wikis. These types of communities can take a variety of forms, some of which mix face-to-face contact with computer-mediated interaction (e.g., some types of “communities of practice,” CoPs), while others are more likely to be wholly online and involve people who have never met (e.g., “networks of

Author(s):  
Martin C. Kindsmuller ◽  
Sandro Leuchter ◽  
Leon Urbas

“Online community” is one of today’s buzzwords. Even though superficially it is not hard to understand, the term has become somewhat vague while being extensively used within the e-commerce business. Within this article, we refer to online community as being a voluntary group of users who partake actively in a certain computer-mediated service. The term “online community” is preferred over the term “virtual community,” as it denotes the character of the community more accurately: community members are interacting online as opposed to face to face. Furthermore, the term “virtual community” seems too unspecific, because it includes other communities that only exist virtually, whereas an online community in our definition is always a real community in the sense that community members know that they are part of the community.


Author(s):  
A.M. Ponomarev

The article presents the results of a validating study carried out within the framework of the research under the grant "Building predictive models of the dynamics of the development of mobilization-type Internet communities". The aim of the study is to test the empirical model of integration of the Internet community in terms of the validity of the content and the validity of the criteria. The subject of the study is the validity of the criteria and integration factors identified in this model. The research methods are a survey of internal experts and a comparative analysis of assessments of the criteria and factors of integration of the specified model by external and internal experts. The results obtained allow us to conclude that it is correct to identify the criteria and factors for integrating the Internet community at the first stages of the research project. Differences in the assessment by two types of experts of the significance of some criteria and factors of integration of Internet communities receive the fixation of two observation positions - external and internal - as two types of explanation, namely, an understanding and descriptive explanation, respectively. The conducted research not only allows to introduce new criteria and factors of integration into the empirical model of integration of the Internet community, but also to draw an important theoretical conclusion. Online communities in their development manifest both the properties of real social groups and the properties of networks. These two methodological attitudes can be equally successfully applied in the analysis of online communities of the mobilization type. In the first case, analyzing the behavior of the online community as a social group, the dynamics of its mobilization function is mostly recorded. In the second case, analyzing the behavior of a community as a network, the dynamics of its volume and the dynamics of information potential are described to a greater extent.


2017 ◽  
Vol 37 (4) ◽  
pp. 497-517 ◽  
Author(s):  
Monique M. H. Pollmann ◽  
Emiel J. Krahmer

According to common belief, friends communicate more accurately and efficiently than strangers, because they can use uniquely shared knowledge and common knowledge to explain things to each other, while strangers are restricted to common knowledge. To test this belief, we asked friends and strangers to play, via e-mail and face-to-face, the word-description game Taboo, in which objects need to be described without using certain “taboo” words. When descriptions were sent via e-mail, there was no difference in accuracy (number of correct answers) nor in efficiency (number of words per correct answer) between friends and strangers. When descriptions were given face-to-face, friends were more accurate than strangers, but not more efficient (number of seconds and words per correct answer). Shared knowledge did not predict accuracy or efficiency. Hence, our findings do not support the idea that friends only need a few words to understand each other.


Author(s):  
Martin C. Kindsmüller ◽  
Sandro Leuchter ◽  
Leon Urbas

“Online community” is one of today’s buzzwords. Even though superficially it is not hard to understand, the term has become somewhat vague while being extensively used within the e-commerce business. Within this article, we refer to online community as being a voluntary group of users who partake actively in a certain computer-mediated service. The term “online community” is preferred over the term “virtual community,” as it denotes the character of the community more accurately: community members are interacting online as opposed to face to face. Furthermore, the term “virtual community” seems too unspecific, because it includes other communities that only exist virtually, whereas an online community in our definition is always a real community in the sense that community members know that they are part of the community. Nevertheless, there are other reasonable definitions of online community. An early and most influencing characterization (which unfortunately utilizes the term “virtual community”) was coined by Howard Rheingold (1994), who wrote: “…virtual communities are cultural aggregations that emerge when enough people bump into each other often enough in cyberspace. A virtual community is a group of people […] who exchanges words and ideas through the mediation of computer bulletin boards and networks” (p. 57). A more elaborated and technical definition of online community was given by Jenny Preece (2000), which since then, has been a benchmark for developers. She stated that an online community consists of four basic constituents (Preece, 2000, p. 3): 1. Socially interacting people striving to satisfy their own needs. 2. A shared purpose, such as interest or need that provides a reason to cooperate. 3. Policies in the form of tacit assumptions, rituals, or rules that guide the community members’ behavior. 4. A technical system that works as a carrier that mediates social interaction. Not explicitly mentioned in this characterization but nevertheless crucial for our aforementioned definition (and not in opposition to Preece’s position) is voluntary engagement.


Author(s):  
Sarah Stewart

A mentoring relationship is one in which an experienced person or mentor supports a less experienced person or mentee. E-mentoring is an alternative to traditional face-to-face mentoring incorporating the use of computer-mediated communication (CMC). Currently, e-mentoring is not commonly practiced by New Zealand midwives; however there is some interest in its potential especially as it may overcome geographical isolation which increases access to mentors. This chapter will describe the experiences of one New Zealand midwife who mentored two new graduate midwives in 2006 using a secure storeand- forward e-mail system. This chapter explores how CMC was utilized to facilitate the elements of the mentor’s role as well as reports on the experiences of the mentor and mentee.


2015 ◽  
Vol 7 (1) ◽  
pp. 99-112
Author(s):  
Sarah S. List ◽  
Jane Warland ◽  
Colleen Smith

Purpose – With less time spent on campus, students are increasingly forming peer friendship and study groups either face to face or online. Communities of practice (CoP) with academic support in the wings could benefit students, but little is known in the about their use in the undergraduate space, or how best they may be structured and facilitated (Andrew et al., 2008). The purpose of this paper is to discuss these issues. Design/methodology/approach – An online CoP was created in partnership with undergraduate bachelor of midwifery students at the University of South Australia using an action research model. This provided an ongoing ability to continuously plan, act, observe and evaluate all aspects of the community created, so that adjustments could be made during the two cycles of the study. Findings – The time paucity of the cohort impacted on their ability to participate fully as partners in the project, and in the community itself. The Facebook community received more visitation than the Weebly community. The student panel reported that despite the online CoP fitting better with their schedules, they would prefer more opportunities to interact face to face with their peers. Research limitations/implications – Students who spend limited time on campus may prefer more real life social contact and support, despite the convenience of an online community. A larger cohort, drawing from a non-professional degree would have allowed greater membership and community participation for a prospective study such as this. Practical implications – Remote study is a growing phenomenon, and students need to feel socially connected and supported to remain enroled and engaged. Social implications – There has been much discussion around the amount of time individuals spend online, and whether support groups formed by students on social media support student learning, or encourage unprofessional behaviours without academic support present. Originality/value – This study reports that online communities are not always a logical solution to time poor students, and they may prefer face to face interactions to build their social and professional relationship.


2021 ◽  
Vol 10 (34) ◽  
Author(s):  
A.Y NESTEROV ◽  

The article summarizes the results obtained by the author over the past five years in the analysis of solutions to the problem of knowledge management in universities of different generations. The problem under discussion is a change in the functions of a modern University caused by external and internal reasons, which affects the purpose of the University's activities and entails a number of significant risks. Objective of the article is to consider the knowledge management system as a directed meaningful work with the boundaries of beliefs, procedures for determining and justifying their truth in the framework of the University's solution of the problem of ideological transformation of the individual, his transfer from the natural state to the socio-cultural context of the second and third artificial nature. The research methodology is described as a philosophical reflection and includes the neo-Hegelian model of development as a process of self-awareness of the subject, which leads to the formation of new management structures within the subject, the concept of philosophical inventions of I.I. Lapshin, the distinction between hierarchical, network and environmental management schemes in the theory of V.E. Lepsky. The results presented in the article consist in analyzing the mechanisms of University development from the first generation to the fourth, in modeling knowledge management procedures that include training, research, commercial application and development of ontologies, in explicating global and local risks that arise in the current situation of implementing the "entrepreneurial University" model. In conclusion , the task of large-scale discussion of the concept of a fourth-generation University that meets the national interests of Russia is formulated.


Author(s):  
Jo B. Paoletti

What is an online community? Is any Web-based course, e-mail list, or membership-based discussion forum an online community? What is the relationship of online communities to traditional, face-to-face communities? In what ways are they same; how are they different?


2018 ◽  
Vol 164 ◽  
pp. 01028
Author(s):  
Maria Magdalena Widiantari ◽  
Arief Budiman

Computer mediated communication are the communication activities using technology which have rapidly in progress. Communication interactive activities nowadays has no longer only involving person to person but mediated by technology, and have been done in many fields including in education and teaching activity. In this study, presentation media based on cloud's infrastructure designed to replace face to face or in class lectures. In addition, the presentation will allow media data storage indefinitely, and accessible wherever and anytime. This is in line with the concept of student center learning where students were encouraged to more active in the lecture activities. The purpose of this research is making or designing a presentation model based on cloud‘s infrastructure. This research is using research and development method which is consists of four stages, where the first phase is composing the concept of media presentation design. The second phase are choosing the subject that will be designed as the subject of presentation. The third stage is designing presentation model. And the fourth phase is collecting materials of the subject that will be presented by each lecturer.


Author(s):  
Kristie Edwards ◽  
Simeon Yates ◽  
Anne-Florence Dujardin ◽  
Geff Green

A healthy balance between social and task-oriented activities helps teamwork. In virtual teams, e-mail texts must often carry both task-oriented and socio-emotional communication between individuals. While some theories of computer-mediated communication suggest socio-emotional exchange may not be well supported in e-mail communications, research demonstrates that individuals, nevertheless, achieve this. However, the lack of unplanned informal exchanges in virtual teams communicating by e-mail may still hinder team performance. We compared adaptations in socio-emotional content of e-mail communications in academic and commercial team writing contexts. Results suggested a task-oriented focus in the commercial team culture and an even social-task balance in the academic team culture. Our research leads us to recommend a more conversational style in professional e-mail writing. Additionally in virtual team working, we recommend encouraging face-to-face contact, allocating time specifically for social exchanges and making information about colleagues available to each other.


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