Design and Development of the Public Service Information: A Case Study of Villages in District East Tombariri, Minahasa-Indonesia

This paper explores the difficulties of building a service-oriented government by taking the evaluation results of public service satisfaction of Guizhou province in 2019 as an example. This paper finds that building a service-oriented government is the process of improving the quality of public service in an all-round way. With the steady improvement of the public service quality in China, the public’s expectation of the public service quality has been improved by changing from the original “yes or no” to the current “good or not”. In order to speed up the construction of service-oriented government, government departments should pay attention to the change of public demand and take the comfort, richness and transparency of public service as the key points of quality improvement.

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Politicization as a Factor of Shaping News in the Public Service Media : A Case Study on Public Television in Poland

Athenaeum Polskie Studia Politologiczne ◽

10.15804/athena.2021.72.02 ◽

2021 ◽

Vol 72 (4) ◽

pp. 29-51

Author(s):

Agnieszka Węglińska ◽

◽

Łukasz Szurmiński ◽

Maria Wąsicka-Sroczyńska ◽

◽

...

Keyword(s):

Public Service ◽

Public Television ◽

The Public

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A Practitioner’s Approach to Collaborative Usability Testing

Cases on Usability Engineering - Advances in Human and Social Aspects of Technology ◽

10.4018/978-1-4666-4046-7.ch006 ◽

2013 ◽

pp. 117-144

Author(s):

Julie Buelow

Keyword(s):

Public Sector ◽

Local Government ◽

Subject Matter ◽

Usability Testing ◽

Subject Matter Experts ◽

It Professionals ◽

Design And Development ◽

The Public

The purpose of this case study is to outline a methodology for collaborative usability testing developed in a local government setting where subject matter experts (SMEs), content owners, stakeholders, IT professionals and the public are engaged in the design and development of public sector websites.

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Status of EDRMS implementation in the public sector in Namibia and Zimbabwe

Records Management Journal ◽

10.1108/rmj-08-2017-0023 ◽

2018 ◽

Vol 28 (3) ◽

pp. 252-264 ◽

Cited By ~ 2

Author(s):

Cathrine Tambudzai Nengomasha ◽

Alfred Chikomba

Keyword(s):

Best Practices ◽

Public Service ◽

Design Methodology ◽

Records Management ◽

Content Type ◽

Face To Face ◽

The Public ◽

Units Of Analysis ◽

Study Population

Purpose The purpose of this study was to investigate the adoption and use of electronic document and records management system (EDRMS) in the public service in Namibia and Zimbabwe with the aim of establishing barriers and enablers, and best practices which each country could adopt from the other. Design/methodology/approach This multi-case study was informed by an interpretivist paradigm. Qualitative in nature, the study applied face-to-face interviews as the data collection method, supplemented by documents analysis. The study population was Namibia and Zimbabwe’s public sectors with units of analysis, being the governments’ ministries, offices and agencies which have implemented EDRMS. Findings The paper provides the state of EDRMS implementation in Namibia and Zimbabwe. It establishes how the two countries have implemented EDRMS and factors that have contributed to the success/failure of the implementation in both countries. Originality/value The paper is a response to the need for further research studies on the implementation of EDRMS in various countries.

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Moral panic over migration in the broadcasting of the Czech Radio

Lodz Papers in Pragmatics ◽

10.1515/lpp-2017-0012 ◽

2017 ◽

Vol 13 (2) ◽

Author(s):

Renáta Sedláková

Keyword(s):

Qualitative Research ◽

Public Service ◽

Qualitative Case Study ◽

Moral Panic ◽

Television News ◽

The Czech Republic ◽

The Public ◽

Quantitative And Qualitative Research ◽

News Services

AbstractThere were 1525 applications for asylum in the Czech Republic in 2015, and 71 people were granted asylum. Despite this fact migration was the most covered topic in the Czech media (especially television news services) in 2015. The discussed events were labelled as a wave or flood and were framed as a crisis, threat, and risk not only by the journalists but by politicians as well. This paper is based on quantitative and qualitative research on migration and war refugees from August 17, 2015 to September 18, 2015 in six news programmes of the public service broadcaster, namely the Czech Radio. It is a qualitative case study of the program

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PERANCANGAN APLIKASI MOBILE SISTEM INFORMASI “KIFORM” BERBASIS ANDROID UNTUK MENINGKATKAN EFEKTIFITAS PELAYANAN PUBLIK TERHADAP MASYARAKAT PADA KELURAHAN SUKASARI

Journal CERITA ◽

10.33050/cerita.v2i2.700 ◽

2016 ◽

Vol 2 (2) ◽

pp. 226-235

Author(s):

Endang Suryana ◽

M. Devi Adiansyah ◽

Imami Fatimatun

Keyword(s):

Information Technology ◽

Public Service ◽

Public Services ◽

Public Information ◽

Android Application ◽

The Public ◽

Urban Village ◽

Service Information ◽

Android App ◽

The Village

Sukasari Urban Village is one of the villages located in the district Rajeg Tangerang District, Banten. Currently, the development of information technology very rapidly to take advantage of the android application system as enhancing the effectiveness and flexibility of activities to get the information, in this case related to the public service. It is important to get public information faster in the village Sukasari. Observations on public service activities in the Village Sukasari are less effective if it is not included with public service information applications based on Android. With information still use the public services at the village office mading so is difficult to get information society wards. Also the location of the residence community and urban village office to be the cause. By design kiForm app (android app) as a form of use of information technology will facilitate the public to get information public services wherever they are.

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Public Service Bureaucratic Reform: A Case Study on Coordination in One Stop Services (KPTSP) in Takalar Regency

Publik (Jurnal Ilmu Administrasi) ◽

10.31314/pjia.9.2.125-131.2020 ◽

2020 ◽

Vol 9 (2) ◽

pp. 125

Author(s):

Gita Susanti ◽

Rifany Rifany

Keyword(s):

Public Service ◽

Market Mechanism ◽

Service Agency ◽

The Public ◽

Descriptive Research ◽

One Stop ◽

Bureaucratic Reform ◽

Network Mechanism ◽

Research Type

Bureaucratic services tend not to improve their performance and carry out reforms. Service users are often faced with so many problems when they are dealing with bureaucracy. The purpose of this study is to describe the reform of the Public Service Bureaucracy in terms of coordination in One Stop Services (KPTSP) in Takalar Regency. In this study, a qualitative approach was used. The type of research used in this research is descriptive research type. The results showed that hierarchical mechanisms in the form of a structured flow of coordination and power need each other to establish cooperation within organizational units. The market mechanism shows that the change in the bureaucracy from services to revenue to provide income for the region through the collection of fees. Licensing and providing incentives can improve the performance of One-Stop Services, Takalar District has a network mechanism that is interrelated and needs each other, this can be seen from the requirements given by the Service Agency One-Stop Integrated Takalar Regency that asks for recommendations from related Regional Work Units (SKPD).

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The Autonomy of Scandinavian Public Service Broadcasters During Election Campaign Periods

Nordicom Review ◽

10.2478/nor-2013-0043 ◽

2013 ◽

Vol 34 (1) ◽

pp. 63-76 ◽

Cited By ~ 3

Author(s):

Kjersti Thorbjørnsrud

Keyword(s):

Political Parties ◽

Public Service ◽

Comparative Case Study ◽

Election Campaign ◽

The Public ◽

Western Countries ◽

External Regulation ◽

Audience Appeal ◽

High Degree

Abstract This comparative case study explores the formal and informal principles governing election formats produced by the public service broadcasters in Sweden, Denmark and Norway. The focus is on external regulation vs. journalistic autonomy and on principles of balance and access. The conclusion is that the Scandinavian broadcasters, to a larger extent than broadcasters in other Western countries, independently control the form and content of their election formats. This journalistic autonomy, however, has brought about election formats governed by different principles of access. The Danish and Swedish formats are based on a moderate stopwatch logic, whereas the election formats in Norway center on criteria of audience appeal, resulting in a model of access disproportionately favoring certain political parties. The high degree of journalistic control of election formats in Scandinavia, paired with the low control of political parties encourage a discussion of some of the central premises in the Democratic Corporatist Model.

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