scholarly journals Studying the Reality of Institutional Excellence in Jordanian Government Sector: Opportunities and Challenges

2019 ◽  
Vol 9 (2) ◽  
pp. 368
Author(s):  
Eng.Huda Saad Al Rashidi ◽  
Saoud R Al Rashidi

The aim of this study is to assess the state of institutional excellence and the major opportunities and challenges facing it. In order to achieve the objectives of the study, the researcher used the descriptive approach and designed a questionnaire as a tool to study and distribute it to a sample of 30 decision makers from the directors and the heads of departments in three institutions of the Jordanian government sector. The main findings of the study   are the following:There were no statistically significant differences at the level of significance (α0.05) in the impact of institutional excellence and its six dimensions (leadership, strategic planning, customer focus, measurement, analysis and knowledge management, focus on human resources and focus on internal processes) on improving institutional performance through the satisfaction of the recipients of services from citizens from the point of view of managers in Jordanian government institutions.The main recommendations of the study were: the necessity of commitment and focus on excellence in strategic planning, which contributes to the development of solutions and alternatives that weaken the institutional performance and reduce the level of satisfaction of service recipients from citizens, and seek to maximize the basis of benefit gained on the principle of increased fees and evaluation through the development of flexible financial plans.

Author(s):  
Inad Sayel Al - Ta'ani

The modern administration has become a policy of facilitating procedures on references, this study focused on the opinion of decision makers, especially the owners of supervisory functions regarding the involvement of customs centers in policy-making and strategic planning, as well as expanding the powers of customs centers and giving them more of delegations. Accordingly, the researcher used all the statistical indications in order to accept or reject the null and alternative hypotheses, where the frequencies, the arithmetic averages and percentages were used for all the items used in the questionnaire. The results showed that the study sample showed a clear desire and different percentages of the need to involve centers in the formulation of policies, but the desire was greater for the sample to expand the powers granted to the customs centers. Where it was found that the staff at all levels of career, supervisors in general, as well as when the separation between the supervisors of the Department of the supervisors of the centers where all the same on the same result, where there was no significant differences at the level of significance (0,05) of null hypothesis of all options.


2021 ◽  
Vol 11 (4) ◽  
pp. 1946
Author(s):  
Linh Thi Truc Doan ◽  
Yousef Amer ◽  
Sang-Heon Lee ◽  
Phan Nguyen Ky Phuc ◽  
Tham Thi Tran

Minimizing the impact of electronic waste (e-waste) on the environment through designing an effective reverse supply chain (RSC) is attracting the attention of both industry and academia. To obtain this goal, this study strives to develop an e-waste RSC model where the input parameters are fuzzy and risk factors are considered. The problem is then solved through crisp transformation and decision-makers are given the right to choose solutions based on their satisfaction. The result shows that the proposed model provides a practical and satisfactory solution to compromise between the level of satisfaction of constraints and the objective value. This solution includes strategic and operational decisions such as the optimal locations of facilities (i.e., disassembly, repairing, recycling facilities) and the flow quantities in the RSC.


Author(s):  
Hoda Atemah Al-Masry

This study aimed to investigate the difficulties of teaching scientific concepts among students of the basic stage from the point of view of science teachers in Irbid governorate through applying to a sample of (56) teachers. And. A study tool has been developed consisting of (24) paragraphs, each of which represents one of the difficulties of learning the concept. The tool has been verified and verified. The study reached the following results: The difficulties of learning scientific concepts were moderate, and there were no statistically significant differences at the level of significance ( = 0.05) in the difficulties of learning scientific concepts from the point of view of science teachers attributed to the impact of sex and educational qualification. The researcher recommended a number of recommendations, the most important of which were: Reviewing the content of science books so that the number of scientific concepts contained in the curriculum content is reduced in order not to overwork the student by memorizing a large number of scientific concepts, and holding training courses for science teachers in order to train them on how to choose methods Appropriate teaching to teach scientific concepts.


2017 ◽  
Vol 5 (325) ◽  
Author(s):  
Józef Dziechciarz

The level of awareness and acceptance of the need to enhance volume and intensity of investment in education and in-house training is increasing. This phenomenon stems from the following facts: the aging of the European societies; an intense technological and organizational progress; and a noticeable process of extension of the scope and length of professional and personal development and activity; accompanied with employees' expectations for better quality of life. The increase in the level of acceptance of the need for increased investment in education and training of employees is accompanied by new challenges, including, in the first place, the need to redefine the approach to investment in training and to the evaluation of its results. The „High-Efficiency‟ point of view, alongside the assessment of the advisability of investment in education and training within a company, raises the need to move away from the traditional system of input oriented financing (i.e. financing resources) and to move towards output oriented funding (i.e. financing results). In other words, instead of paying for teaching, companies want to pay for teaching results. This means that the companies which finance education and training, rise - in the process of assessing the training results – fundamental questions about the improvement of the efficiency of the company; and how an increase in the qualifications of workers facilitates the achievement of organizational objectives. On the other hand, the training results assessment from the participant‟s point of view includes a question about the efficiency of the supplier of educational and training programs, and whether the supplier is able to achieve the promised results. The existing business reality is that the efficiency and effectiveness assessments often do not go beyond the survey measuring the level of satisfaction and self-esteem of the participants. This, in turn, causes a visible quantitative pressures, accompanied by insufficient care for quality and inability to use modern techniques to measure the impact of education and training on business performance. As a result, many entrepreneurs treat the investment in training and education of their employees solely as an expense and a disruption of operations. This is due to the fact that managers do not see a direct effect of the investments on the performance of the company. In addition, managers fear possible hazards in the form of expense claims; loss of trained personel to competitors‟ companies, or excessive self-empowerment of the employee. The study is devoted to presentation and discussion of modern techniques measuring the effectiveness of investment in education and training. The list of methods includes an analysis based on objectives, the targeted evaluation, systemic evaluation, judicial evaluation, and assessment prior to the program.


2015 ◽  
Vol 1 (1) ◽  
pp. 41 ◽  
Author(s):  
Daniel Gómez

ONTARE. REVISTA DE INVESTIGACIÓN DE LA FACULTAD DE INGENIERÍAEste artículo abarca dos estrategias diferentes para que una ciudad como Bogotá, logre el manejo sostenible integral de residuos sólidos. No es un estado fácil de lograr, debido a que requiere tener en consideración condiciones ambientales, sociales y económicas. El Análisis del Ciclo de Vida (ACV) funciona como una herramienta para guiar a las personas que toman decisiones hacia una solución sostenible. El ACV se utilizó para analizar el manejo de los residuos sólidos en Bogotá y se presentan dos escenarios específicos: la destrucción térmica del biogás del relleno sanitario y la introducción de un nuevo esquema de reciclaje basado en la separación desde la fuente. Los resultados del análisis realizado por Gómez (2004), muestran que aunque el potencial de calentamiento global se debe al impacto del biogás emitido, la toxicidad persistente es ocasionada en mayor grado, por la perspectiva de la sostenibilidad. Para el caso del esquema de reciclaje, los resultados muestran que los recuperadores o recicladores, necesitan participar activamente en el nuevo esquema, con el fin de reducir los posibles impactos y mejorar la aceptación social del proyecto.  ABSTRACT  This article looks upon two different strategies for a city like Bogotá to achieve Sustainable integrated solid waste management. This is not an easy state to achieve, since it requires taking into consideration environmental, social and economical conditions. Life Cycle Assessment (LCA) works as a tool for decision-makers to guide them to a sustainable solution. LCA was used to analyse solid waste management in Bogotá and two specific scenarios are presented, landfill gas flaring and the introduction of a new recycling scheme based on source separation. The results of the assessment done by Gomez (2004) show that although the Global Warming Potential is a very important impact from the emitted gas, Persistent Toxicity is the impact with the highest relevance and importance from the sustainability point of view. In the case of the recycling scheme, the results point out that scavengers need to participate in the new scheme in order to reduce the possible impacts and improve the acceptability of the project. 


2013 ◽  
Vol 10 (3) ◽  
pp. 301-309

It is difficult for decision-makers to evaluate the impact of their territorial policies. Aspects to be considered in this evaluation include those relating to humans, environment protection and industry development. Two reasons explain the difficulty: decision-makers cannot specialise in all domains implied in the process of decision and there is no simple tool allowing questions such as “what would happen if…” to be easily answered. Our work addresses this problem in the domain of water management at a catchment scale and consists in evaluating water balances. We have developed a software framework allowing simulation scenarios to be easily run and results about outlet flow and groundwater variation to be easily interpreted. In this paper, we study anthropogenic scenarios consisting in modifying the land cover at different scales: parcel, slopes or catchment. The simulation is supported by a methodology allowing catchment models to be built up using a hierarchical and modular approach based on components formalised by sequential machines. Few modelling parameters are necessary because our purpose is not to build up a “perfect” model to represent a catchment from a hydrological point of view but to illustrate the impact of climatic changes or anthropogenic activities on water balance. The simulation interface allows climatic data files to be selected to compare various scenarios. It allows the land-use to be easily modified to understand the impact of anthropogenic activities on water from a quantitative point of view. Modelling and results of simulation are illustrated on a catchment located in the area of Cévennes (South of France).


2020 ◽  
Vol 14 (3) ◽  
pp. 2095-2108
Author(s):  
Hana J M Alotaibi

A survey-based empirical examination was made on the impact of strategic planning and innovation on the organisational performance of Saudi Red Crescent Authority. Data was collected from 212 workers in Riyadh and Jeddah. The majority of the sample are educated and experienced. The results of a multiple regression analysis test revealed statistically significant positive associations between each of strategic planning and innovation with organisational performance. Theoretical and practical implications are drawn and recommendations are made as well to assist decision-makers in undertaking strategic planning and emphasising innovation.


2019 ◽  
Vol 12 (5) ◽  
pp. 69
Author(s):  
Asma´ Omar Dris Kharroub ◽  
Majeed Mustafa cOthmanMansour

The purpose of this study is to investigate the impact of strategic planning in Palestinian Municipalities on the Quality of service provided to citizens. Secondary data were obtained by reviewing journals, books, bulletins, textbooks, scientific articles, newspapers, periodicals etc. Primary data was collected by a specific questionnaire. The questionnaire consisted of (45) items divided into three main sections: personal information, the strategic planning, and the dimensions of the quality. A random sample of One hundred and twenty (120) questionnaires were distributed to the employees of Jenin Municipality, one hundred and fourteen (114) questionnaires were retrieved and 6 cases were (missing cases). The researcher adopted SERVQUAL model in this study and made some adaptation on it to match the main objectives of the study. In order to answer the study question the researcher followed the analytical descriptive approach and tested three main hypotheses which were clarified in the study. The Main findings showed that strategic planning has a positive correlation and impact on the quality of the service provided to citizens, as well as the sub-hypothesis, (tangibility, reliability, responsiveness, empathy, and assurance) examined by the view of respondents and this applies to all the four factors (vision, mission, objectives, and the strategic choices), the level of satisfaction of the quality of the service provided by Jenin municipality which was measured by the employees was moderate. The researcher recommended the Palestinian Municipalities to promote quality culture and encourage employees to participate in continuous improvement processes and opportunities for creativity and innovation.


Author(s):  
Nisreen Khaled Harahsheh Nisreen Khaled Harahsheh

This study aimed to identify the causes of reading and writing difficulties for children of the lower basic stage from the point of view of their teachers in government schools in Mafraq Governorate and to identify the impact of the following variables (gender, years of experience, age, educational qualification), where the descriptive analytical approach was used, and to achieve The aim of the study was to develop a questionnaire consisting of (22) items, it was distributed to (60) male and female teachers, and (50) questionnaires valid for analysis were counted, and their validity and reliability were confirmed by a committee of specialized arbitrators, and after the process of distributing and collecting the questionnaires, they were coded The study showed that the causes of reading and writing difficulties for children of the lower basic stage from the point of view of their teachers in government schools in Mafraq Governorate were the most social reasons, where they were with an arithmetic average (4.09), and then the reasons Biological, where it came with an arithmetic mean (4.002), and then the environmental reasons, which averaged (3.27), and it was found that there are no statistically significant differences at the level of significance (α≤0.05) in the responses of individuals The study sample is about the causes of reading and writing difficulties in the lower basic stage in government schools in Mafraq Governorate according to the variables (sex, the value of its significance level reached (0.31), age, the value of its significance level reached (0.79), and the educational qualification, the value of its significance level reached (0.90)) and it was found that there are statistically significant differences at the level of significance (α≤0.05) in the responses of the study sample members towards the causes of reading and writing difficulties in the lower basic stage in government schools in Mafraq Governorate according to the variable (years of experience). The value of the significance level reached (0.53) Based on the results of this study, the researcher made recommendations, the most important of which is the need to train children to repeat reading and writing long words, the need to work on the integration of the child with his classmates in order to increase his abilities in reading and writing.


Author(s):  
Ola Mahmoud Hamaydeh

This study aimed at defining the degree of practice of the Education directors of Irbid for the skills of strategic planning from the point of view of heads of administrative and technical departments, and to indicate the effect of variables: gender, experience and scientific qualification on the degree of practicing strategic planning among the directors of education. The sample of the study consisted of all members of the original study society, and they are the heads of the administrative and technical departments in the directorates of education in Irbid Governorate, which are (160) individuals for the academic year 2016/2017. To achieve the objectives of the study, the study used the descriptive method by applying a questionnaire consisting of (40) paragraphs distributed evenly on the five strategic planning areas. The results of the study showed that the managers of the education practice strategic planning skills in the performance of their work in the middle of the assessment, but they are interested in some The results showed that there were no statistically significant differences at the level of significance ( 0.05 0.05) between the average scores of the sample of the study sample attributed to the sex variables and the scientific qualification. However, there were statistically significant differences at the mean level ( 0.05 0.05) between mean Grades study sample attributed to a variable number of years of experience in the head of the department and for department heads experienced (11 years and over.


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