scholarly journals Determinan Motivasi Kerja Tenaga Kesehatan Pegawai Pemerintah Non Pegawai Negeri (PPNPN) di Rumah Sakit Angkatan Laut Dr Mintohardjo

2021 ◽  
Vol 1 (01) ◽  
pp. 30-39
Author(s):  
Hari Raharja ◽  
Istiana Kusumastuti
Keyword(s):  
Health Services ◽  
Work Environment ◽  
Turnover Rate ◽  
Work Motivation ◽  
Health Workers ◽  
P Value ◽  
Work Training

Introduction: Raising and maintaining work motivation isabsolutely done by every organization is a management ofhuman resources (HR), including HR for health workers in conducting health services. Objectives: The purpose of the study was to determine therelationship of the work environment, compensation andwork training with work motivation of PPNPN healthworkers in Dr.Mintohardjo Rumkital in 2020.Method: The design of this study was quantitative crosssectional, with a sample of 105 respondents. Data analysiswas performed univariately and bivariately with SpearmanCorrelation’s Analysis.Result: The results show there is a relationship between thework environment (p-value = 0.000 and r = 0.628),compensation (p-value = 0.000 and r = 0.427), and jobtraining (p-value = 0.000 and r = 0.504) with workmotivation of PPNPN health workers in Dr.MintohardjoRumkital in 2020.Conclution: Dr.Mintohardjo's Rumkital can increase themotivation of PPNPN health workers by increasing the safetyof the work environment, providing compensation tailored tothe workload and adjusting the type of work training to theproblems faced by health workers so that health services canbe improved and reducing the turnover rate ofDr.Mintohardjo's PPNPN Rumkital health workers.

scholarly journals Faktor-Faktor yang Berhubungan dengan Kinerja Perawat di Rumah Sakit Islam PDHI Yogyakarta

2017 ◽  
Vol 1 (1) ◽  
pp. 30
Author(s):  
Supriadi Supriadi
Keyword(s):  
Job Satisfaction ◽  
Health Services ◽  
Work Environment ◽  
Work Ethic ◽  
Health Workers ◽  
P Value ◽  
Nursing Services ◽  
Quality Of Health Services ◽  
Quality Of Nursing

Background: The era of globalization requires hospitals to improve the quality of health services. Efforts to improve the quality of health services can not be separated from efforts to improve the quality of nursing services because nurses are the most numerous health workers in hospitals that provide continuous service for 24 hours. The quality of nursing services describes the performance of nurses. The performance of a nurse can be judged by the quality of nursing care given to the patient. The performance of nurses can be influenced by various factors such as motivation, work ethic, work environment, competence, job satisfaction. Objective: The general objective of this research is to know factors related to Nurse Performance at Yogyakarta Islamic Hospital PDHI. And the specific objective of this research is to know the relationship motivation, work ethic, work environment, competence, job satisfaction with performance Nurse at Yogyakarta Islamic Hospital PDHI. Method: The research design  in this research is descriptive correlation research with cross sectional approach. Population in this research is Nurses at Yogyakarta Islamic Hospital PDHI amounted to 128 people. Sampling technique used was purposive sampling with inclusion and exclusion criteria obtained by a sample of 51 respondents. Data analysis used statistical test of kendall’s tau and multiple linear regression with significance level 5%. Result : Result of research got all variable that is motivation, work ethic, work environment, competence and job satisfaction influence nurse performance with p value 0,011, 0.000, 0,018, 0.000, 0.000 (P <0.05). Multivariate test obtained sig value. 0.000, which means simultaneously independent variables associated with the performance of nurses.

scholarly journals THE ROLE OF MEDIATION ON WORK SATISFACTION TO WORK ENVIRONMENT, TRAINING, AND COMPETENCY ON EMPLOYEE PERFORMANCE

2021 ◽  
Vol 19 (3) ◽  
pp. 469-482
Author(s):  
Kusni Ingsih ◽  
◽  
Nelis Riskawati ◽  
Agus Prayitno ◽  
Shujahat Ali ◽  
...  
Keyword(s):  
Work Environment ◽  
Structural Equation ◽  
Work Motivation ◽  
Employee Performance ◽  
Work Satisfaction ◽  
Simple Random Sampling ◽  
Equation Modeling ◽  
Significant Positive Effect ◽  
Work Training ◽  
Positive Effect

This study aimed to determine the effect of work environment, training, and competence on work satisfaction in improving employee performance. The object in this study is PT. Asaputex Jaya, located in Tegal City, engaged in woven sarong’s trading business with the Korma Tree brand. The sample used in this study was determined by a simple random sampling method, obtaining 105 respondents. The data in this study were obtained through a questionnaire that was filled out independently. The analysis used in this study uses the analysis method of Structural Equation Modeling (SEM). This study proves and concludes that: work environment and work training have a significant positive effect on work satisfaction. However, competence does not affect work satisfaction. Besides, the work environment negatively affects employee performance, and work training does not affect employee performance. Also, competence and work satisfaction have a significant positive effect on employee performance. Further research must develop more varied models to provide different research findings, such as adding work stress variables, work motivation, work discipline, and others.

scholarly journals Faktor-Faktor yang Berhubungan dengan Motivasi Kerja Tenaga di Bidang Kesehatan di Rumah Sakit (Risnakes 2017)

2020 ◽  
pp. 23-30
Author(s):  
Made Ayu Lely Suratri ◽  
Vebby Amelia Edwin ◽  
Galih Ajeng Kencana Ayu
Keyword(s):  
Work Motivation ◽  
Health Workers ◽  
Health Sector ◽  
Easy Access ◽  
P Value ◽  
Chi Square ◽  
Cross Sectional ◽  
Study Population ◽  
High Motivation ◽  
Internal And External Factors

Abstrak Motivasi merupakan suatu proses psikologis pada diri seseorang yang dipengaruhi oleh berbagai faktor. Motivasi individu sangat dipengaruhi oleh faktor internal maupun eksternal. Tujuan dari analisis ini adalah untuk mengetahui faktor-faktor yang berhubungan dengan motivasi kerja tenaga di bidang kesehatan di rumah sakit.Desain penelitian potong lintang. Sampel penelitian adalah petugas kesehatan di rumah sakit pemerintah dan swasta di seluruh Indonesia, masing masing berjumlah 30 orang di 2.325 rumah sakit. Pengambilan data dengan cara wawancara dan pengisian kuesioner oleh responden. Analisis data menggunakan analisis Chi-square dan multivariat regresi logistik. Total 66.994 responden direkrut dan didapatkan hasil, proporsi yang tinggi untuk tenaga di bidang kesehatan dengan motivasi tinggi di rumah sakit umum, lebih besar daripada tenaga di bidang kesehatan yang bekerja di rumah sakit khusus, (p-value=0,049), dengan OR= 1,051(95% CI 1,001–1,103). Tenaga di bidang kesehatan yang bekerja di rumah sakit terakreditasi memiliki proporsi motivasi tinggi lebih besar daripada tenaga di bidang kesehatan yang bekerja di rumah sakit tidak terakreditasi, (p=0,0001), dengan OR= 1,122 (95% CI 1,079–1,167). Tenaga di bidang kesehatan yang memiliki akses ke rumah sakit yang mudah, memiliki proporsi motivasi tinggi yang lebih besar daripada yang memiliki akses yang sulit, (p=0,0001, dengan OR= 1,165 (95% CI 1,081–1,255). Waktu perjalanan tenaga di bidang kesehatan ke rumah sakit tidak bermakna dengan motivasi kerja (p = 0,582). Jenis rumah sakit, akreditasi rumah sakit, dan akses ke rumah sakit berhubungan dengan motivasi kerja dari tenaga di bidang kesehatan di rumah sakit. Kata kunci: rumah sakit, tenaga di bidang kesehatan, motivasi kerja Abstract Motivation is a psychological process in someone and is influenced by various factors. Those factors could be both internal and external factors. The purpose of this analysis is to find out the factors associated with the work motivation of employees in the health sector in the hospital. The study design was cross-sectional. The study population was employees in the health sector in government and private hospitals throughout Indonesia. Thirty employees in the health sector were selected from each hospital in 2.325 hospitals. Data was collected by interviewing respondents using a structured questionnaire and a self-administered questionnaire. A total of 66.994 respondents were interviewed. The results showed that employees in the health sector in general hospitals had a higher proportion of high motivation than health workers in special hospitals (p-value = 0.049), with OR = 1.051 (95% CI 1.0011.103). Those who worked in accredited hospitals had a higher proportion of high motivation than health workers in hospitals that were not accredited (p= 0.0001), with OR= 1.122 (95% CI 1.079-1.167). Employees in the health sector who had easy access to hospitals, had a greater proportion of high motivation than those with difficult access, (p= 0.0001), with OR= 1.165 (95% CI 1.081-1.255). Travel time to the hospital was not significantly associated with work motivation (p= 0.582). The type of hospital, hospital accreditation, and access to the hospital were associated with the work motivation of employees in the health sector in the hospital. Keywords: hospital, employees in the health sector, work motivation

scholarly journals Pengaruh kinerja petugas kesehatan pada tingkat kepuasan pasien

2020 ◽  
Vol 14 (2) ◽  
pp. 187-194
Author(s):  
M. Arifki Zainaro ◽  
Muhammad Nurhidayat
Keyword(s):  
Public Health ◽  
Patient Satisfaction ◽  
Health Services ◽  
Job Performance ◽  
Health Workers ◽  
P Value ◽  
Cluster Sampling ◽  
Public Health Centre ◽  
Actual Performance

The performance of health workers and patient satisfaction Background: Patient satisfaction related to the quality of health services by knowing the level of patient satisfaction, puskesmas can improve service quality. The percentage of patients who expressed satisfaction with the service based on the results of the survey with standard instruments. HR performance is a term derived from the word Job Performance or Actual Performance (work performance or actual achievement achieved by someone)Purpose: To determine the effect of the performance of health workers on patient satisfaction in Public health centers.Method: A quantitative with the design correlative. The population were patients who were inpatient  at 7 Public Health Centers in West Lampung District, with a total sample of 130 respondents. Sampling in this study using the Cluster Sampling method (Sample Area)Results: Most respondents rated the performance of health workers in the poor category of 78 respondents (60.0%) and the majority of respondents were dissatisfied numbered 69 respondents (53.1%). Based on the results of statistical tests, p-value 0.034 or p-value <α (0.05) is obtained, which means there is a relationship between health worker performance and patient satisfaction.Conclusion: The results of this study are expected that the Public health centre management can improve the performance of nurses and can develop or update the best quality of service for patients, by providing facilities, facilities and infrastructure to support health services, improve all quality service procedures and improve performance related programs, and by improving health status, so that patient satisfaction can be improved.Keywords: The performance; Health workers; Patient satisfaction Pendahuluan : Kepuasan pasien yang berhubungan dengan mutu pelayanan kesehatan dengan mengetahui tingkat kepuasan pasien, puskesmas dapat meningkatkan mutu pelayanan. Persentasi pasien yang menyatakan puas terhadap pelayanan berdasarkan hasil survey dengan instrument yang baku. Kinerja SDM merupakan istilah yang berasal dari kata Job Performance atau Actual Performance (prestasi kerja atau prestasi sesungguhnya yang dicapai seseorang)Tujuan : Diketahui pengaruh kinerja petugas kesehatan terhadap kepuasan pasien Di Puskesmas Se-Kabupaten Lampung Barat Tahun 2019.Metode : Kuantitatif dengan desain yang digunakan dalam penelitian ini adalah korelatif. Populasi dalam penelitian ini adalah pasien yang datang berobat/dirawat pada Puskesmas Se-Kabupaten Lampung Barat, dengan jumlah sampel di 7 Puskesmas berjumlah 130 responden. Pengambilan sampel dalam penelitian ini menggunakan metode Cluster Sampling (Area Sampel)Hasil : Sebagian besar responden menilai kinerja petugas kesehatan dalam kategori buruk berjumlah 78 responden (60,0%) dan sebagian besar responden merasa tidak puas berjumlah 69 responden (53,1%). Berdasarkan hasil uji statistik, didapatkan p-value 0,034 atau p-value < nilai α (0,05) yang artinya terdapat  hubungan antara kinerja petugas kesehatan dengan kepuasan pasien.Simpulan: Hasil penelitian ini diharapkan agar pihak Puskesmas dapat meningkatkan kinerja perawat dan dapat mengembangkan atau memperbaharui kualitas pelayanan yang terbaik untuk pasien, dengan cara menyediakan fasilitas, sarana dan prasarana dalam menunjang pelayanan kesehatan, memperbaiki semua tatacara pelayanan yang bermutu serta meningkatkan program kinerja yang berhubungan dengan peningkatan status kesehatan, sehingga kepuasan pasien dapat ditingkatkan.

ANALYSIS OF THE RELATIONSHIP BETWEEN SERVICE QUALITY AND PATIENT SATISFACTION IN POLYCLINIC ACUPUNCTURE AND HERBS LKTM PALEMBANG

2021 ◽  
Vol 7 (1) ◽  
pp. 35-42
Author(s):  
Nurehan Maulana ◽  
Leni Novianti ◽  
Sutriyati Sutriyati
Keyword(s):  
Patient Satisfaction ◽  
Health Services ◽  
Health Workers ◽  
Active Role ◽  
P Value ◽  
Chi Square ◽  
Cross Sectional ◽  
Cross Sectional Design ◽  
The Relationship

Background: Satisfactory and quality service will form patients/customers loyalty, and satisfaction is very closely related to word of mouth. The next effect will continue on the process of forming an improved image of health care agencies. The standard of patient satisfaction in health services is set nationally by the Ministry of Health at a minimum for patient satisfaction, which is above 95%. The purpose of this study is to find out the relationship between the quality of service in aspects of staff attitude, service facilities, and rates/fees with patient satisfaction in polyclinic acupuncture and herbal LKTM Palembang. Methods: This research is quantitative and uses an analytic survey with a cross sectional design. The sample in this study were all patients of the Palembang Community Traditional Health Workshop (LKTM) in 2020 who visited during the study period, numbering 85 people. Result: Based on the results of the study, 62.4% expressed satisfaction with the services in Polyclinic Acupuncture and Herbs (LKTM). The dimension that needs to be improved is the Assurance dimension in the officer's capability section. Based on the result of Chi-Square statistical test, the level of patients satisfaction to the service attitude of the officer, with a p-value of 0.000. Recommendation: for LKTM Palembang, it is expected to improve the quality of existing health workers and always play an active role in health services, maintain existing facilities, and review the costs set.

scholarly journals Factors Affecting Immigrant Patients Against Utilization of Health Services at Tamalanrea Health Center

2019 ◽  
pp. 188-199
Author(s):  
Nurul Qalbi R ◽  
Prof Indar ◽  
Prof Rahmatiah
Keyword(s):  
Health Services ◽  
Health Center ◽  
Health Workers ◽  
Good Health ◽  
Bivariate Analysis ◽  
P Value ◽  
Factors Affecting ◽  
Utilization Of Health Services ◽  
A Value

Good health care is a community need and is often a measure of development success. The utilization of health service units is still relatively low, although the Puskesmas continue to try to bring health services closer to immigrants. This shows that the lack of confidence of immigrant patients in the health services provided by health workers so that immigrant patients prefer to be referred and continue treatment at the hospital. The purpose of this study is to analyze the factors that influence immigrant patients on the utilization of health services. This research was conducted at Tamalanrea Public Health Center in Makassar City from July-August 2019. The population in this study was 154 people based on data in Tamalanrea Health Center in the last 6 months while the sample in this study was 59 people. Analysis of the data used in this study includes univariate and bivariate analysis stages using multiple regression tests using SPSS version 10. The results of this study indicate that (1) Age has no influence on the utilization of health services, gender has an influence on the utilization of health services in Tamalanrea Health Center ; (2) There is an influence of facilities, and trust in the use of health services with the respective p-value: facilities p = 0.015 and trust p = 0.004. While knowledge has a value of p = 0.665 so that it does not influence the utilization of health services at the Tamalanrea Health Center. The important role of the immigration detection house agency is to help promote and convince immigrants or foreign refugees that first-rate health services can provide the best health services and cure their sickness.

scholarly journals Analysis of Leadership Style, Motivation and Discipline of Employee Performance at Pragaan Public Health Center Sumenep District

2021 ◽  
Vol 5 (1) ◽  
pp. 73-84
Author(s):  
Raden Bagus Khairul Anwar ◽  
Indasah Indasah
Keyword(s):  
Public Health ◽  
Health Services ◽  
Health Center ◽  
Leadership Style ◽  
Health Workers ◽  
Employee Performance ◽  
Linear Regression Analysis ◽  
P Value ◽  
Cross Sectional ◽  
Public Health Center

The role of health workers in administering health services is very important, especially as health service implementers, so it is natural that the ability and performance of health workers are one of the determinants of success in health services.. The purpose of this study was to analyze the influence of leadership style, motivation and discipline on employee performance at the public health center Pragaan, Sumenep Regency. The design of this study was an observational quantitative study with a cross sectional approach with the focus of the research being directed at analyzing the influence of leadership style, motivation and discipline on employee performance at public health center Pragaan, Sumenep Regency.with a population of 175 respondents and a sample of 114 respondents who were drawn using the simple random sampling technique. The findings showed that almost half of the respondents had a leadership style in the moderate category as many as 56 respondents (49.1%). Almost half of the respondents have medium category motivation as many as 48 respondents (42.1%). Nearly half of the respondents have sufficient work discipline as many as 49 respondents (43%). Nearly half of the respondents have a moderate performance category as many as 51 respondents (44.7%). Based on the results of the Multiple Linear Regression analysis, it shows that with a p-value of 0.000 <0.05, H0 is rejected and H1 is accepted, so it is concluded that simultaneously there is an influence of leadership style, Motivation and work discipline on employee performance at the Pragaan Public Health Center, Sumenep Regency with a magnitude of the influence of 75%. As a leader, the head of the puskesmas can provide appropriate direction, input and supervision to his subordinates so that the performance carried out by health workers can be well organized.

scholarly journals Pengaruh Pemberian Dana Kapitasi Dengan Motivasi Kerja Dokter Puskesmas di Wilayah Perkotaan di Indonesia

2020 ◽  
Vol 20 (2) ◽  
pp. 670
Author(s):  
Rusdiana Rusdiana ◽  
Ahmad Fickry Faisya
Keyword(s):  
Work Motivation ◽  
Health Workers ◽  
Secondary Data ◽  
Health Centers ◽  
P Value ◽  
Chi Square ◽  
Cross Sectional ◽  
Chi Square Test ◽  
Cross Sectional Design ◽  
And Performance

The payment of capitation funds affects the motivation and performance of health workers in providing quality services at the Puskesmas. The work motivation of doctors can affect the quality of service and the performance of other health workers. The purpose of this study is to determine the effect of the distribution of capitation funds on the work motivation of doctors in Puskesmas in Indonesia. This study uses secondary data from Risnakes 2017 research results with cross-sectional design. The sample was all doctors in the puskesmas in Indonesia who were successfully interviewed and had independent variables is 4.012 sample. Data analysis was performed descriptively and statistically using chi-square test and logistic regression. From the results of the study found there is a relationship between the suitability of the distribution of capitation funds with the work motivation of doctors in urban health centers in Indonesia with a P value of 0,000 and PR 1,309 (95% CI 1,153 - 1,487). This means that the appropriate distribution and capitation have an influence of 1,309 times in increasing the work motivation of doctors in Indonesian health centers. The distribution of capitation funds must be in accordance with the workload of doctors at the puskesmas to increase motivation and performance of quality services at the puskesmas and the existing regulations must be regularly evaluated. 

scholarly journals Barriers in utilization of maternal and child health services among Musahar in Dudhauli Municipality of Sindhuli district, Nepal

2020 ◽  
Vol 8 (1) ◽  
pp. 1
Author(s):  
Laxmi Gautam ◽  
Jwala Subedi
Keyword(s):  
Public Health ◽  
Child Health ◽  
Health Services ◽  
Maternal And Child Health ◽  
Quantitative Methods ◽  
Health Workers ◽  
Child Health Services ◽  
Health Concern ◽  
P Value ◽  
And Child Health

Background: Maternal and Child Health remains a public health challenge in Nepal. This study explored information regarding barriers in the utilization of Maternal and Child Health services among women of Musahar community.Methods: A cross-sectional study was carried out in Dudhauli Municipality, Sindhuli using qualitative and quantitative methods. Qualitative data were obtained from, In Depth Interview among health workers and a Focus Group Discussion among FCHVs of Musahar community. Interview was carried out using questionnaire for quantitative study among 121 mothers of under 5 children. The data was analyzed using SPSS software version 21. Chi Square test was applied to test the associations while p value <0.05 was considered significant.Results: The average age and age at marriage of respondents were 24.6±5.7 years and 16.22±2.8 respectively, 76% were illiterate, 93.2% lies below poverty line and 73.6% were home maker. Among them, 29.8 did not have ANC while 47.1 had 4 or more ANC visits, 64.5% institutional delivery and 29.8% PNC visit. Social barriers and lack of information are major barriers contributing to more than half of no ANC visit and which contribute to >60% in case of PNC. Home delivery for first child was 56.2% while for last child was 33.9%. Almost 1/5th of the children were not vaccinated. Qualitative study identified social factors like negligence, family pressure, shyness, and unhealthy financial decisions as important barriers.Conclusions: Utilization of maternal and child health services was poor among Musahar mothers and children which indicates a serious public health concern.

Slaughtering to serving: a reflection on healthcare leadership in Indonesia

BMJ Leader ◽  
2021 ◽  
pp. leader-2021-000442
Author(s):  
Jeslyn Tengkawan ◽  
Felicia Felicia ◽  
Aqsha Azhary
Keyword(s):  
Quality Of Care ◽  
Health Services ◽  
Work Environment ◽  
Effective Leadership ◽  
Work Motivation ◽  
Leadership Studies ◽  
Healthcare Leadership ◽  
Workplace Environment ◽  
Health Institutions

Climate and culture within health institutions are strongly determined by healthcare leadership. Studies have shown how workers’ motivations and satisfactions not only improve their performances but also impact quality of care. Every healthcare leader should make reasonable policies that meet population needs and ensure safe, effective and good quality services. Effective leadership is very crucial to create and maintain a supportive work environment in maximising the potentials of health services. This article aimed to reflect about the importance of healthcare leadership and encourage us to start asking ourselves about our work motivation, strengths and weaknesses, and aspects we aimed to develop, which will help to create a good and healthy workplace environment.

Sign in / Sign up

Export Citation Format

Share Document