THE IMPLEMENTATION OF MOTIVATIONAL SYSTEMS IN LOCAL-GOVERNMENT MUNICIPAL ENTERPRISES
Municipal companies gain new challenges through competition’s growth and increasing demand from customers while maintaining low prices and high quality of service delivery. Daily use of various public services by the residents raises questions about the extent to which human resources, time, property or the appropriate organizational and legal frame of local government business activity are used. Local government municipal companies, due to their existing organizational and legal nature as well as well-established organizational culture, require continuous changes in the management process in order to improve the quality and financial results while satisfying the expectations of the local community. In this article, the author attempts to answer the question of the possibility of implementing incentive systems in order to increase the efficiency of local government municipal companies.