scholarly journals Directivos ante situaciones de crisis. El uso de LinkedIn por parte de la CEO de Metro de Madrid durante la borrasca Filomena / Senior managers in crisis situations. The use of LinkedIn by the CEO of Metro de Madrid during the storm Filomena

2021 ◽  
Vol 11 (22) ◽  
pp. 199-218
Author(s):  
Juan Pedro Molina-Cañabate ◽  
Guillem Suau-Gomila
Keyword(s):  
Communication Channel ◽  
Senior Managers ◽  
Media Study ◽  
Railway Company ◽  
Emergency Situations ◽  
Vending Machines ◽  
Underground Railway ◽  
Great Attraction ◽  
The City ◽  
Professional Audience

In January 2021, the storm Filomena paralysed Spain. One of the most affected cities was Madrid, which suffered a general collapse for several days. Metro de Madrid (underground railway company and one of the most popular public services in the city) continued to provide service to its users. Silvia Roldan (CEO of Metro de Madrid) wrote a daily post on LinkedIn to explain to users what problems they were facing, how they were being solved and how the service was ensured. Metro de Madrid is an underground railway company that was inaugurated in 1919. It extends over 294 kilometres distributed in 302 stations. It employs 7,000 persons. Other data of Metro de Madrid are: 2,400 cars, 8,758 security cameras, 1,263 vending machines, 2,424 tele-indicators, 1,703 escalators, 541 lifts and 5,386 intercoms. "LinkedIn is a social network that has a great attraction, you are addressing a professional audience, which judges you on the basis of the work you do", says the CEO of Metro de Madrid in an interview conducted to illustrate this research. This research is based on two hypotheses: 1) In a crisis context, direct communication between a company's executive and stakeholders reduces uncertainty and helps to restore institutional equilibrium; and 2) It is possible to find a paradigmatic model in this type of communication with specific stakeholders. This research carried out a quantitative and qualitative analysis using a content analysis of Roldan’s posts on LinkedIn during this crisis and an interview with the CEO of Metro de Madrid. This case gives us some lessons in communication as main results. LinkedIn is an optimal platform for crisis communication, especially if we want to transmit moderately long messages, with nuances, aimed at a professional audience willing to listen and dialogue. Roldan’s colloquial and friendly tone used in her posts are justified in this case (Filomena crisis). She is CEO of the company, direct witness of the facts and responsible for the solutions that are implemented. She uses the first-person narrative, which produces closeness and is a good remedy against uncertainty. It complements institutional messages, transmitted through institutional media and channels, which use a more aseptic and formal tone. The use of photographs in the published posts establishes an emotional links between the author of the post and readers. Readers feel like a direct witness of the facts, especially when the photograph is a subjective close-up. LinkedIn, despite not being Metro de Madrid's main communication channel, is a useful and valuable platform for communicating in emergency situations, even in a more personal and less institutional way than other platforms. Perhaps its greatest virtue is to target a professional and specialised audience, which can be proactive in the resolution of an emergency. The use of LinkedIn in emergency situations is still under-researched compared to other social platforms such as Twitter, Facebook, WhatsApp or Instagram. This article is part of the competitive research project: “Crisis and emergency communication in Social Media. Study of its use in Spain and design of information protocols for institutions and media (COMCRISIS - PID2019-109064GB-I00)” granted and funded by the Ministry of Science and Innovation of the Spanish Government.

Impact of the urban construction solutions on the safety population

2020 ◽  
Vol 17 (2) ◽  
pp. 66-73
Author(s):  
R. D. Oktyabrskiy
Keyword(s):  
Traffic Congestion ◽  
Urban Population ◽  
Road Network ◽  
Residential Development ◽  
Emergency Situations ◽  
Urban Construction ◽  
Safety Population ◽  
Peace And War ◽  
The City

The article is devoted to the justification of the need to reduce the population density in the residential development of cities. The analysis of vulnerability of the urban population from threats of emergency situations of peace and war time, and also an assessment of provision of the city by a road network is given. Proposals have been formulated to reduce the vulnerability of the urban population in the long term and to eliminate traffic congestion and congestion — jams.

Forecasting the fl ood situation using space images in the city of Tavda Sverdlovsk region

2018 ◽  
Vol 934 (4) ◽  
pp. 46-52
Author(s):  
A.S. Bruskova ◽  
T.I. Levitskaya ◽  
D.M. Haydukova
Keyword(s):  
Water Levels ◽  
Economic Damage ◽  
Geoinformation System ◽  
Space Images ◽  
Geoinformation Systems ◽  
Emergency Situations ◽  
The Earth ◽  
Maximum Water ◽  
The City

Flooding is a dangerous phenomenon, causing emergency situations and causing material damage, capable of damaging health, and even death of people. To reduce the risk and economic damage from flooding, it is necessary to forecast flooding areas. An effective method of forecasting emergency situations due to flooding is the method of remote sensing of the Earth with integration into geoinformation systems. With the help of satellite imagery, a model of flooding was determined based on the example of Tavda, the Sverdlovsk Region. Space images are loaded into the geoinformation system and on their basis a series of thematic layers is created, which contains information about the zones of possible flooding at given water level marks. The determination of the area of flooding is based on the calculation of the availability of maximum water levels at hydrological stations. According to the calculated security data, for each hydrological post, flood zones are constructed by interpolation between pre-calculated flood zones of standard security. The results of the work can be used by the Main Directorate of the Ministry for Emergency Situations of Russia for the Sverdlovsk Region.

scholarly journals Study of acrylamide level in food from vending machines

2016 ◽  
Vol 5 (4) ◽  
Author(s):  
Naceur Haouet ◽  
Simona Pistolese ◽  
Raffaella Branciari ◽  
David Ranucci ◽  
Maria Serena Altissimi
Keyword(s):  
Human Exposure ◽  
High Performance ◽  
High Variability ◽  
Potato Chips ◽  
The Other ◽  
Bakery Products ◽  
Vending Machines ◽  
Public Areas ◽  
Protein Rich ◽  
The City

Acrylamide is a byproduct of the Maillard reaction and is potentially carcinogenic to humans. It is found in a number of foods with higher concentrations in carbohydrate-rich foods and moderate levels of protein-rich foods such as meat, fish and seafood. Acrylamide levels in food distributed in vending machines placed in public areas of the city of Perugia were analyzed by high-performance liquid chromatography. Samples included five different categories, depending on the characteristics of the products: 1) potato chips; 2) salted bakery products; 3) biscuits and wafers; 4) sweet bakery products; 5) sandwiches. A high variability in acrylamide level among different foods and within the same category was detected. Potato chips showed the highest amount of acrylamide (1781±637 μg/kg) followed by salted bakery products (211±245 μg/kg), biscuits and wafers (184±254 μg/kg), sweet bakery products (100±72 μg/kg) and sandwiches (42±10 μg/kg). In the potato chips and sandwiches categories, all of the samples revealed the presence of acrylamide while different prevalence was registered in the other foods considered. The data of this study highlight the presence of acrylamide in different foods sold in vending machines and this data could be useful to understand the contribution of this type of consumption to human exposure to this compound.

scholarly journals Elimination of the consequences of an emergency situation at a fire and explosion hazardous facility with the presence of flammable liquids

2019 ◽  
Vol 140 ◽  
pp. 09006
Author(s):  
Ilya Klochikhin ◽  
Fedor Gomazov ◽  
Andrey Scherbakov ◽  
Ekaterina Chalovskaya ◽  
Anastasia Uvarova
Keyword(s):  
Emergency Situation ◽  
Gas Mixture ◽  
Production Facility ◽  
Emergency Situations ◽  
Flammable Liquids ◽  
Hazardous Production ◽  
Fire And Explosion ◽  
Mechanisms Of Development ◽  
Controlling Actions ◽  
The City

The safety of technological processes and order of elimination of the emergency situations arising on fire and explosion hazardous objects with availability of flammable liquids and vapours, the reasons and the mechanism of appearance of an emergency situation is considered. The analysis of process of emergence of an emergency situation on potentially hazardous production facility in Russia and St. Petersburg is made. Mechanisms of development of an emergency on the object containing fire and explosion hazardous and easily flammable liquids at various scenarios of passing of an emergency situation are constructed: floods, ignitions and manifestations of secondary dangerous factors. Priority tasks for carrying out effective and safe mitigation of consequences of the arisen emergency situation are designated. The technology and models elimination of an emergency situation on the object containing fire and explosion hazardous and easily flammable liquids on the example of explosion with the subsequent burning of the gas mixture formed in a consequence of evaporation of oil products in reservoir park of Ruchi oil depot in the city of St. Petersburg is developed. Recommendations for the officials controlling actions for elimination of an emergency situation on this object are developed.

Cash-based response in relief: the impact for humanitarian logistics

2018 ◽  
Vol 8 (1) ◽  
pp. 87-106 ◽  
Author(s):  
Graham Heaslip ◽  
Gyöngyi Kovács ◽  
Ira Haavisto
Keyword(s):  
Supply Chain ◽  
Methodological Approach ◽  
Field Work ◽  
Humanitarian Logistics ◽  
Supply Chain Design ◽  
Senior Managers ◽  
Content Type ◽  
Emergency Situations ◽  
Humanitarian Operations ◽  
The Impact

Purpose The purpose of this paper is to evaluate the financial and material flows in cash-based responses (CBRs) and their implications for humanitarian operations. This research proposes to view cash as a commodity used by humanitarian actors in emergency operations and therefore aims to explore how CBRs impact on humanitarian logistics and ultimately, affect beneficiaries. Design/methodology/approach The methodological approach of grounded theory was chosen for this inquiry because it allowed the researchers to generate a general explanation for the process of CBRs in emergency situations based on the views of participants interviewed. Interviews were conducted with senior managers, supply chain managements and logistics officers from international humanitarian organisations (HOs), United Nations agencies and commercial organisations involved in humanitarian operations. Examples of topics covered during the field work included, procedures and policy; knowledge and information management; systems and technology; actors and agents. Findings The impact of CBRs on humanitarian operations can though not be understated. They alter supply chain design, the very role of beneficiaries as well as HOs, and change the strategy of aid delivery from push to pull. Perhaps, the most important factor is the elimination of many logistical activities that needed to be performed by HOs. Delivering cash diminishes the needs for lengthy procurement and assessment processes, pre-positioning, transportation and distribution. This bears the potential of significant reductions in costs for delivering humanitarian aid at the same time as it is an important move from aid to trade. Practical implications The challenge for humanitarian agencies in the coming years is to overcome their fears surrounding CBRs, and to implement cash programmes where they are judged to be the most appropriate response. This will require not only a change in donor policies, but also a fundamental change in the skill set of humanitarian logisticians, who are used to identifying needs and providing commodities and thus to maintaining control over the provision of assistance. Originality/value The contribution of this research is twofold: this is the first examination of cash-based interventions in humanitarian operations through the prism of supply chain management. Second, the research is field based and grounded in empirical observations thus adding to the literature and offering insights to practice.

scholarly journals Emergency scenarios in the Banger polder, Semarang City: a case study to identify different emergency scenarios

2017 ◽  
Vol 12 (3) ◽  
pp. 638-646 ◽  
Author(s):  
S. Imam Wahyudi ◽  
Rick Heikoop ◽  
Henny Pratiwi Adi ◽  
Tom Overgaauw ◽  
Bram Schipper ◽  
...  
Keyword(s):  
Emergency Response ◽  
High Tide ◽  
Residential Areas ◽  
Tidal Flooding ◽  
Emergency Situations ◽  
Emergency Response Plan ◽  
Response And Recovery ◽  
Response Plan ◽  
Emergency Scenarios ◽  
The City

In Semarang urban coastal areas experience daily flooding from the sea during high tide (tidal flooding). Flourishing residential areas have changed into unhealthy slums with the nuisance of daily flooding in parts of the city. To overcome these problems a polder system was implemented to address the tidal flooding. The Semarang polder system is the first fully operational polder system in a densely populated urban area in Indonesia. This article describes the polder system that prevents flooding in the Eastern part of the city; the Banger polder area. An important element of the polder system is an emergency response plan that prepares for a flood emergency condition. The emergency response plan provides different emergency scenarios and identifies emergency levels and criteria. The management of emergency situations can be divided into four phases, namely mitigation, preparedness, response and recovery. The research results provide a detailed description of four emergency scenarios with 3 emergency levels for each scenario in the Banger polder area. The scenarios are; pumping stations operational damage, high-intensity rainfall in combination with high tide, failure of levees and dams, and an inflow of water from the west and east side of Polder system area.

scholarly journals Proyecto “ECO CAN” en la ciudad de Cuenca

UDA AKADEM ◽  
2018 ◽  
pp. 50-73
Author(s):  
Marco Antonio Reyes ◽  
María Elena Castro ◽  
Álvaro Xavier Sánchez
Keyword(s):  
Quantitative Analysis ◽  
Social Responsibility ◽  
Confidence Level ◽  
Rate Of Return ◽  
Qualitative And Quantitative Analysis ◽  
Stray Dogs ◽  
Qualitative And Quantitative ◽  
Vending Machines ◽  
Probabilistic Sample ◽  
The City

El proyecto “ECO – CAN” propone la implementación de máquinas dispensadoras de alimento para perros callejeros en zonas estratégicas de la ciudad de Cuenca. Para medir la factibilidad del proyecto se realizó un análisis cualitativo y cuantitativo, para lo cual, se consultó sobre el apoyo y aceptación de ECO – CAN, por medio de entrevistas realizadas a veterinarios, fundaciones, técnicos y personas involucradas con el ambiente y los animales. Se obtuvieron resultados y comentarios muy positivos sobre el proyecto. Además, se realizaron encuestas a una muestra probabilística de 384 personas (se aplicó el 95% de nivel de confianza), de los cuales el 99% de los entrevistados están de acuerdo y apoyarían la implementación del proyecto. Entre las preguntas se planteó colocar las máquinas en los parques de la ciudad, y de igual forma la respuesta fue positiva, con un 90% de aceptación. Se analizó también si el proyecto era autosustentable, y se superó la tasa mínima atractiva de retorno exigida (TMAR), que fue del 16,2%, y se obtuvo, además, un VAN de $ 17.373,58. Con los resultados obtenidos, se puede deducir que la implementación del proyecto es muy factible y que generará un gran impacto en la ciudad de Cuenca. Los objetivos principales del proyecto están relacionados con la reducción de la población canina que deambula por las calles sin ningún tipo de protección y expuestos a peligros constantes, además, de generar el hábito del reciclaje en la sociedad, considerando que la máquina funciona con botellas de plástico.Palabras claveContaminación, factibilidad, máquinas dispensadoras de alimento, perros callejeros, reciclaje, responsabilidad social. AbstractThe “ECO - CAN” project proposes the implementation of food dispensing machines for stray dogs in strategic areas of the city of Cuenca. To measure the feasibility of the project, a qualitative and quantitative analysis was carried out, for which, the support and acceptance of ECO - CAN was consulted through interviews with veterinarians, foundations, technicians and people involved with the environment and animals, obtaining results and very positive comments about the project. In addition, surveys were conducted on a probabilistic sample of 384 people (95% confidence level was applied), of which 99% of the interviewees agree and would support the implementation of the project. Among the questions, it was proposed to place the machines in the city parks, and in the same way the response was positive, with 90% acceptance. It was also analyzed if the project was self-sustaining, and the minimum attractive rate of return required (TMAR) was exceeded, which was 16.2%, and a NPV of $ 17,373.58 was obtained. With the results obtained, it can be deduced that the implementation of the project is very feasible and that it will generate a great impact in the city of Cuenca. The main objectives of the project are related to the reduction of the dog population that roams the streets without any protection and exposed to constant dangers, in addition, to generate the habit of recycling in the basin society, considering that the machine works with bottles of plastic.KeywordsFeasibility, food vending machines, pollution, recycling, social responsibility, stray dogs.

scholarly journals Quality of urban space as a factor of Almaty’s sustainable economic development

2021 ◽  
Vol 16 (2) ◽  
pp. 5-20
Author(s):  
N. K. Nurlanova ◽  
F. G. Alzhanova ◽  
Z. T. Satpayeva
Keyword(s):  
Quality Of Life ◽  
Economic Development ◽  
Urban Space ◽  
Business Environment ◽  
Universal System ◽  
Development Indicators ◽  
Emergency Situations ◽  
Sustainable Economic Development ◽  
The City

In Kazakhstan, in recent years, there has been an intensification of urbanization processes due to the uncontrolled migration of rural population to cities. In this regard, there arise the number of problems related to ensuring the quality of life in cities.The purpose of this article is to assess the quality of urban space and its role in sustainable economic development on Almaty example. When assessing the quality of space in Almaty’s districts, there were calculated the groups of indicators that reflect the basic characteristics of a modern city: safety, comfort, ecology, diversity, modernity, business environment, quality of life, social development and human capital. Data from open sources were used: Department of statistics of Almaty, Committee on legal statistics and special accounts of the General prosecutor’s office of the Republic of Kazakhstan, Department of emergency situations of Almaty.The study concluded that the spatial development of Almaty is uneven. Four types of territories were identified in the city structure: the historic center, integrated with the adjoining business center; microdistricts of mass housing development (sleeping areas); old areas of low-rise buildings and private households; new annexed areas that are characterized by unregulated individual housing construction. As a result of the analysis, it was concluded that the quality of urban space is an important factor in the sustainable economic development of the city, in particular business.It was also concluded that it is necessary to develop a universal system of urban development indicators for use on an ongoing basis by representatives of business and the Akimat of Almaty in order to more fully identify the problems of urban space development, develop and implement strategic plans for the city’s development, as well as urban researchers.

scholarly journals THE ROLE OF THE EMERGENCY HEADQUARTERS OF THE CITY OF КRALJEVO IN THE FIGHT AGAINST COVID-19 PANDEMIC

2021 ◽  
pp. 263-276
Author(s):  
PREDRAG TERZIĆ
Keyword(s):  
City Council ◽  
State Of Emergency ◽  
Emergency Situations ◽  
Prevention And Treatment ◽  
The Republic ◽  
The Government ◽  
Continuous Work ◽  
The City ◽  
Work Method

The article deals with a detailed analysis of measures taken in the territory of the city of Kraljevo during the state of emergency in the Republic of Serbia (March 15- May 6, 2020) caused by the epidemic of COVID-19 virus, as well as the achieved results. The greatest success was achieved in the field of prevention, where the City Emergency Headquarters played the crucial role by focusing on the Plan for Prevention and Treatment in Case of Epidemics-Pandemics, adopted at the City Council session held on March 26, 2020. This is the first document concerning prevention and treatment from infection with the COVID-19 virus, which was adopted by a local self-government unit in Serbia. In addition to the basic ones, the activities of the City Headquarters are also researched in two special dimensions: 1) vertical, which concerns the coordination of activities with the competent republic institutions; 2) horizontal, which refers to professional and material assistance to other local self-government units through the Standing Conference of Towns and Municipalities. The author concludes that several interrelated factors were of crucial importance in the prevention and reduction of the possibility of contracting the COVID-19 virus in the territory of the city of Kraljevo: 1) the document Plan for Prevention and Treatment in Case of Epidemics-Pandemics; as a type of legal basis for the functioning of the City Headquarters for Emergency Situations 2) the work method of the City Headquarters for Emergency Situations, which timely and strategically directed the activities of all entities involved in the prevention of the spread of the virus; 3) coordination of activities of the City Headquarters for Emergency Situations with republic institutions and harmonization of actions with measures of the Government of the Republic of Serbia; 4) consistent and continuous work of the The Emergency Situations City Headquarters on the maximum engagement of the capacities of all city services and republic bodies on the territory of the city of Kraljevo in the function of preventing the spread of COVID-19 virus infection.

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