scholarly journals New Model of Local Government Administrative Service in a New Normal Pattern of Behavior Era in Indonesia

2021 ◽  
Vol 10 ◽  
pp. 766-777
Author(s):  
Petrus Polyando ◽  

This study departs from a new habitual adaptation movement that changes people's social interactions as a rational choice amid the threat of the Covid-19 outbreak. The purpose of this article is to test empirically that the current model of local government administrative services in the archipelagic sub-districts is very inefficient and less productive so that it has an impact on meeting the basic needs of the community comfortably and fairly. Furthermore, this study offers a new model for Duo-TM, namely Temu Muka dan Temu Mesin. This article shows the need for an empirical study in the development of a local government administrative service model to trace geographic difficulties and risks due to the Covid-19 outbreak. This is especially relevant if the author refers to the reasons for the massive change in various social dimensions and forces the adaptation of new habits. On the other hand, the era of the 4.0 industrial revolution places the power of technology and information as a means for innovating services that are comfortable, fast, inexpensive, and of high quality.

2021 ◽  
Vol 66 ◽  
pp. 147-153
Author(s):  
V.O. Kozhevnikov

The article considers the issues of administrative services provided by the bodies of the Antimonopoly Committee of Ukraine and other bodies of public administration in the field of application of the legislation on protection of economic competition. The range of subjects of public services in the field of application of the legislation on protection of economic competition to which it is offered to carry bodies of the Antimonopoly committee of Ukraine, the Cabinet of Ministers of Ukraine and the Ministry of Economy of Ukraine is defined. The list of services provided by the Antimonopoly Committee of Ukraine is determined. These include: 1) granting permission for concentration; 2) granting permission to coordinate actions; 3) issuance of additional copies of certified copies of decisions on issues provided for in part two of Article 34 of the Law of Ukraine "On Protection of Economic Competition"; 4) preliminary conclusions on the qualification of actions (Article 14 of the Law of Ukraine "On Protection of Economic Competition"); 5) preliminary conclusions on concentration, concerted actions. It is proposed to extend the provisions of the Law of Ukraine "On Administrative Services" to services provided by the Antimonopoly Committee of Ukraine insofar as it does not contradict the legislation on protection of economic competition. Proposals have been developed to amend the Regulations on the procedure for submitting applications to the Antimonopoly Committee of Ukraine for prior obtaining a permit for concentration of economic entities in terms of clarifying the subjects of application for a concentration permit. Administrative services of the Antimonopoly Committee of Ukraine are service activities of the Antimonopoly Committee of Ukraine defined by normative legal acts aimed at meeting the private needs (interests) of business entities in the field of legal relations arising in connection with the application of legislation on protection of economic competition. related to the protection of their legitimate rights and interests). The administrative service of the bodies of the Antimonopoly Committee of Ukraine is provided exclusively on the basis of the application of the relevant business entity. Based on the results of the administrative service, the Antimonopoly Committee of Ukraine provides the subject of the application with an administrative act (permit) or a document.


2019 ◽  
Vol 2 (02) ◽  
Author(s):  
Karol Teovani Ladon ◽  
Bobby Mandala Putra

This study aims to analyze administrative service efforts provided and constraints faced by Galang District. The results of the study indicate that efforts in administrative services include: submitting application files through (entrusted) to the local kelurahan, file storage through providers of pompong, joint ceremonies and meetings at the beginning of each month (first and second week), providing official housing around sub-district complexes, files can be submitted at the official residence of the employee outside of service hours and socialization has been carried out to improve understanding of service information. This condition shows that there is an interaction between the community and the apparatus in finding a shared solution related to services that can benefit. The obstacles faced include: first, inadequate internet network and only re-installed at the beginning of 2018. Secondly, electricity which still relies on generators and is only affordable by PLN at the end of 2018. Thirdly, damaged E-KTP recording devices so the community must move to the nearest sub-district to do the recording. Fourth, the lack of public understanding of the service system concerning the terms and procedures that must be passed so that the assumption arises that the service is difficult. This has an impact on the comfort and speed of service. The low level of public understanding of the service system is the responsibility of the apparatus to translate it so that it is easily understood.


2020 ◽  
Vol 11 (11) ◽  
pp. 1-13

This research article examines the significance of the influence of leadership managerial abilities on the quality of administrative services at the Alauddin State Islamic University in Makassar, while the objectives of this research article are: first, to analyze the reality of the managerial abilities of the postgraduate leadership of Alauddin State Islamic University Makassar; second, analyzing the reality of the administrative service quality of the Postgraduate Administration at the State Islamic University alauddin Makassar; third, to analyze the significance of the influence of the managerial ability of postgraduate leadership on the quality of administrative services at the Alauddin State Islamic University in Makassar. The type of research used is survey research through a quantitative approach with the data collection tool used is a questionnaire, while the analysis used is the product moment analysis and correlation analysis. The indications for the results of this study are that: first, the reality of the managerial ability of the postgraduate leadership of Alauddin State Islamic University Makassar is in the good category (71.4%); second, the reality of the quality of administrative services at the Postgraduate Program at Alauddin State Islamic University in Makassar is in the medium category (65.8%); third, the managerial ability of the postgraduate leadership of the Alauddin State Islamic University in Makassar has a significant effect (16.5%) on the quality of administrative services at the Postgraduate Program at the Alauddin State Islamic University in Makassar


2013 ◽  
Vol 213 ◽  
pp. 19-38 ◽  
Author(s):  
Jessica C. Teets

AbstractIn this article, I analyse civil society development in China using examples from Beijing to demonstrate the causal role of local officials' ideas about these groups during the last 20 years. I argue that the decentralization of public welfare and the linkage of promotion to the delivery of these goods supported the idea of local government–civil society collaboration. This idea was undermined by international examples of civil society opposing authoritarianism and the strength of the state-led development model after the 2008 economic crisis. I find growing convergence on a new model of state–society relationship that I call “consultative authoritarianism,” which encourages the simultaneous expansion of a fairly autonomous civil society and the development of more indirect tools of state control. This model challenges the conventional wisdom that an operationally autonomous civil society cannot exist inside authoritarian regimes and that the presence of civil society is an indicator of democratization.


2019 ◽  
Vol 84 (4) ◽  
pp. 708-727
Author(s):  
Colin P. Quinn ◽  
Nathan Goodale ◽  
William Andrefsky ◽  
Ian Kuijt ◽  
Bill Finlayson

Hafting is an important part of lithic technology that can increase our understanding of socioeconomic behavior in the past. In this article, we develop a holistic approach to studying hafting by using the concept of curation within a broader assessment of lithic technological organization in early villages. Early villages were loci of socioeconomic transformation as part of the shift from mobile foraging to more sedentary cultivation lifeways. We suggest that an examination of hafting can provide new insights into how early villagers negotiated technological requirements, economic decision making, and social interactions in these novel contexts. As a case study, we develop a curation index and apply it to an archaeological context of hafted and unhafted pointed tools from the early Neolithic village of Dhra’, Jordan. This curation index allows for a discussion of the technological, economic, and social dimensions of hafting strategies at Dhra’. The presence of multiple hafting traditions within early Neolithic villages of Southwest Asia is evidence of persistent social segmentation despite food storage and ritual practices that emphasized communal integration. Through the lens of lithic technological organization, we demonstrate that hafting and curation patterns can increase our understanding of technological, economic, and social strategies in early villages.


2019 ◽  
Vol 3 (2) ◽  
pp. 348
Author(s):  
Sartika Zumria ◽  
P. Tommy Y.S. Suyasa ◽  
Bonar Hutapea

Penelitian ini bertujuan untuk menguji peran orientasi kesadaran sosial sebagai moderator hubungan antara karakteristik umpan balik dan reaksi umpan balik. Umpan balik bagi karyawan menjadi salah satu hal yang dapat meningkatkan kinerja dan motivasi. Hasil penelitian mengenai umpan balik terdahulu menunjukkan bahwa reaksi karyawan terhadap umpan balik dapat dipengaruhi oleh proses pemberian umpan balik itu sendiri. Selain itu penelitian sebelumnya menunjukkan bahwa terdapat faktor lain yang dapat mempengaruhi bagaimana individu yang berbeda dapat bereaksi terhadap umpan balik, salah satunya adalah orientasi kesadaran sosial yang dimiliki tiap individu. Karakteristik umpan balik dalam penelitian ini terdiri dari kredibilitas pemberi umpan balik dan penyampaian umpan balik. Penelitian ini melibatkan 92 partisipan yang terdiri dari 23 laki-laki dan 69 perempuan. Partisipan merupakan karyawan yang bekerja di bidang layanan administrasi akademik di beberapa universitas di Jakarta. Sebanyak 60 orang (65%) diantaranya bekerja di universitas swasta, sedangkan 32 orang lainnya (35%) bekerja di universitas negeri. Berdasarkan hasil uji hipotesis didapatkan bahwa kredibilitas pemberi umpan balik dan penyampaian umpan balik terbukti dapat menjadi prediktor dari reaksi umpan balik pada karyawan layanan administrasi akademik. Penelitian ini juga menunjukkan bahwa orientasi kesadaran sosial tidak dapat menjadi moderator hubungan antara karakteristik umpan balik dan reaksi umpan balik pada karyawan layanan administrasi akademik. This study aims to examine the role of social awareness orientation as a moderator of the relationship between feedback characteristics and feedback reactions. Feedback for employees can improve performance and motivation. The results of previous studies on feedback indicate that employee reactions to feedback can be influenced by the process of feedback itself. In addition, previous studies have shown that there are other factors that can affect how different individuals react to feedback, one of which is the orientation of social awareness that every individual possesses. Feedback characteristics in this study consist of the credibility of the feedback provider and the delivery of feedback. The study involved 92 participants consisting of 23 men and 69 women. Participants are employees who work in the field of academic administrative services in several universities in Jakarta. As many as 60 people (65%) of them work at private universities, while 32 others (35%) work at public universities. Based on the results of the hypothesis test, it is found that the credibility of the feedback provider and the delivery of feedback are proven to be a predictor of feedback reactions in academic administrative service employees. This study also shows that social awareness orientation fails to become a moderator of the relationship between feedback characteristics and feedback reactions in academic administrative service employees.


Author(s):  
Isti Andini ◽  
Ariva Sugandi Permana ◽  
Murtanti Jani Rahayu

Information technology is developed to assist people in minimizing processing time, reducing errors, increasing the accuracy and simplifying the overall process. The process of recording, retrieving and displaying data and information can thus be easily and accurately undertaken. Information technology in its initial development, however, tends to be too costly and complicated to make a real particularly for people in developing countries. Fortunately, universities as the centers of innovation, can be a game changer for the adoption of the innovative processes, for the benefits of the community at large. In all Indonesian universities, this role is associated with a, so called Tri Dharma Perguruan Tinggi (Three Devotions of Higher Education, TDHE). This paper examines the acceptance of the collaborating officials and the obstacles i.e. internal and environmental factors. We proposed the use of GIS-based technology to coordinate the administrative units of local government at all levels, particularly the Kelurahan as the lowest hierarchy of the administrative unit in local government system. The Kelurahan will then be the spearhead in a local government system in Indonesia in promoting administrative services to all Citizens. We undertook an integrated training and tutorial for select official staff of the Kelurahan on the system. Evaluation of shows that the information system can be used to simplify the collaborators’ activities. The evaluation was done through in-depth interview to the collaborating officials. The collaborators interested in learning more about the system as an innovative way in providing service to the community as well as spatial data input to support urban planning and management.


2011 ◽  
Vol 14 (2) ◽  
pp. 73-79
Author(s):  
Hoang Duy Cao ◽  
Hau Nguyen Le

This study developes and tests a model of quality in the field of public administration services. Survey data includes 314 individuals and organizations who have used five types of public service in Dalat city. SEM analysis indicates that the quality of public administrative services include four components: staff quality, facilities, accessibility and service processes. In particular, staff quality (professional skills and service attitude) has the strongest effect on people satisfaction. Implications for managers are drawn from the results of this study.


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