Emotional Intelligence and Burnout of Teachers of Higher Education Institutions

2021 ◽  
Vol 9 (5) ◽  
pp. 442-450
Author(s):  
Vitalii Y. Bocheliuk ◽  
◽  
Serhiy S. Shcherbyna ◽  
Anastasiia V. Turubarova ◽  
Iryna Yu. Antonenko ◽  
...  
Keyword(s):  
Emotional Intelligence ◽  
Structural Changes ◽  
Emotional States ◽  
Emotional Life ◽  
University Teachers ◽  
Professional Stress ◽  
Emotional Burnout ◽  
And Control ◽  
Academic Year

Emotional intelligence is an important resource for overcoming professional stress in members of socionomic professions. The research objective is to determine the role of its components in the development of emotional burnout. A natural experiment was conducted, which determined the manifestations of emotional burnout of 56 university teachers at the end of the academic year. The author used the questionnaire. Two experimental groups were identified in the general sample: teachers with burnout and those resistant to burnout (16 and 30 people, respectively). At the end of the academic year, signs of burnout were detected in one-third of university teachers. The leading symptoms are emotional exhaustion and depersonalisation, with no reduction in professional achievement. The dynamics of emotional life during the annual professional cycle are shown. The integrated indicator of emotional intelligence (EI) remains at the same level, but there are structural changes in the components of intrapersonal intelligence. At the end of the year, teachers' attention to their emotional states, work roles, and communication increase significantly. At the same time, there is a decrease in the ability to manage their own emotions. Resistance to burnout is accompanied by a high ability to realise and control their own emotions with a relatively vague focus on the emotional states of others. It was concluded that individual components of EI (intrapersonal and interpersonal, understanding and management) have different effects on burnout symptoms.

scholarly journals Emotional Intelligence as Predictor of Mental Health among Chronic Disease Group

2016 ◽  
Vol 3 (4) ◽  
Author(s):  
Manju
Keyword(s):  
Mental Health ◽  
Emotional Intelligence ◽  
Psychological Health ◽  
General Health Questionnaire ◽  
Emotional Reactions ◽  
Emotional States ◽  
Chronic Patients ◽  
And Control ◽  
Emotionally Intelligent

Health is considered a sense of wellbeing, inner happiness, and enthusiasm for living and harmony within self and with others, absence of disorders, conflicts, worries and anxieties. Emotional reactions and experiences affect both physical as well as psychological health. Negative emotional states are associated with unhealthy patterns of physiological functioning, whereas positive emotional states are associated with healthier patterns of responding in both cardiovascular activity and immune system. Taylor (2001) argues that emotionally intelligent people can cope better with life’s challenges and control their emotions more effectively, both of which contribute to good psychological and physical health. So the present study was designed to see the relationship between emotional intelligence and mental health and to see the role of emotional intelligence in mental health. Multidimensional Measure of Emotional Intelligence (MMEI by C. R. Darolia, 2003) and General Health Questionnaire (GHQ by Goldberg & Williams, 1988) was used. Sample of the study comprised of 200 chronic patients. Data obtained was analyzed by using co-relation and regression analysis. Results revealed emotional intelligence is positively correlated with mental health and emerged as predictor of mental health.

Reform in the Rail and Electricity sectors in Russia: Restructuring, Competition and the Ministry for Antimonopoly Policy

2003 ◽  
Vol 53 (4) ◽  
pp. 339-362 ◽  
Author(s):  
R. Pittman
Keyword(s):  
Russian Federation ◽  
Structural Changes ◽  
International Experience ◽  
State Ownership ◽  
The Past ◽  
The Russian Federation ◽  
The Government ◽  
And Control ◽  
Two Sectors

The Russian Federation is in the process of making major structural changes to its railway and electricity sectors. Both sectors will be at least partly vertically disintegrated, with the aim of creating competition in the “upstream” sector while maintaining state ownership and control of the monopoly “grid”. This paper examines the details of reform and restructuring in the context of the international experience with reform and restructuring in these two sectors, and considers the role of the Ministry for Antimonopoly Policy in reform, both in the past as an “advocate for competition” within the government, and in the future as the guarantor of non-discriminatory access to the grids by non-integrated upstream producers.

scholarly journals The role of emotional service in the restaurant business

2022 ◽  
pp. 164-167
Author(s):  
N. A. Ofitserova
Keyword(s):  
Emotional Intelligence ◽  
Customer Satisfaction ◽  
Emotional Labor ◽  
Work Performance ◽  
Positive Emotions ◽  
Emotional State ◽  
Communicative Competence ◽  
Point Of View ◽  
Emotional States

The article considers the restaurant business from the point of view of not only the entrepreneurial aspect, but also the service aspect, which is fundamental. The reasons why people visit restaurants have been revealed. In addition to physical need, restaurants are an element of cognition and a way of experiencing positive emotions. The importance of the restaurant business in shaping people’s positive emotional state has been formulated. Two forms of emotional labor of an employee and the influence of emotional states on work performance have been highlighted. The role of emotional intelligence and communicative competence in customer satisfaction with a restaurant visit has been determined. The importance of developing emotional intelligence has been concluded. Recommendations for its development has been formulated. 

scholarly journals Gender differences related to parental role of the youths’ moral and emotional intelligence developmentGençlerin ahlak ve duygusal zekâ gelişiminde ebeveyn rolüne yönelik toplumsal cinsiyet farklılıkları

2016 ◽  
Vol 13 (2) ◽  
pp. 2598 ◽  
Author(s):  
Nilüfer Özabacı ◽  
Tansu Mutlu ◽  
Duygu Çavdar ◽  
Eren Can Aybek
Keyword(s):  
Emotional Intelligence ◽  
Undergraduate Students ◽  
Descriptive Analysis ◽  
Structured Interview ◽  
Study Data ◽  
Faculty Of Education ◽  
Intelligence Development ◽  
And Control ◽  
Academic Year

Morality is related to differentiation between ‘good (may be right)’ or ‘bad (may be wrong)’. It usually includes a range of rules that individuals what they should do or should not do in their society. Morality is a kind of specific cognitive concept that involves conscious judgment and making decision on issues related to rightfulness, injustice, right-wrong, good-bad and behave in parallel with these decisions and judgments. Emotional intelligence has a moral dimension as well. Goleman clarifies concept of emotional intelligence, and he underlines emotions’ role on human behaviour and their close relationships. According to Goleman, the emotional intelligence is the ability to identify, assess, and control the emotions of one self, others, and groups. The study group consists of eight undergraduate students were studying at Eskisehir Osmangazi University Faculty of Education in the academic year 2013-2014. Students were selected from 183 university students among their results from Emotional Intelligence Scale (Ergin, Ismen and Ozabacı, 1999) and Determination of Value Test (Rest, 1979) was applied with 183 undergraduate students with the method of standards sampling with the help of the minimum and maximum scores was selected from individuals (Yildirim and Simsek, 2008). The data were collected by a semi-structured interview form that was prepared by the researchers. The development of form was created for the purpose of considering the questions of the study. Data were collected by interview and qualitative data collection techniques. During the interviews, audio recording was used with the data were analysed the collected recordings with the descriptive analysis. After the categorization of data, the Cappa coefficient was calculated for the consistency between categories. The majority of the participants explained themselves as fair, honest, and emotional. ÖzetAhlak, bireyin doğru ile yanlışı ayırt edebilmesini sağlayan ilkeler ve değerler bütünüdür. Ahlak gelişimi toplumun tüm değerlerine kayıtsız şartsız edilgin bir uyma değil, topluma etkin bir uyum sağlamak için değerler sistemi oluşturma süreci olarak tanımlanmaktadır. Duygusal zekâ, kişinin kendisinin ve başkalarının hislerini tanıma, kendisini motive etme, içindeki ve ilişkilerindeki duyguları yönetme yetisidir. Ona göre duygusal zekâ ahlaki boyutun bir parçasıdır. Araştırma, probleme uygun olarak algıların gerçekçi ve bütüncül bir biçimde, derinlemesine ortaya konmasını hedefleyen nitel araştırma modeli ve olgu bilim deseni ile desenlenmiştir. Araştırmaya Eskişehir Osmangazi Üniversitesi Eğitim Fakültesi’nde 2013-2014 öğretim yılında öğrenim gören 8 lisans öğrencisi katılmıştır. Araştırmaya katılan öğrenciler, daha önceden kendilerine Duygusal Zekâ Ölçeği (Ergin, İşmen ve Özabacı, 1999) ve Değerlerin Belirlenmesi Testi (Rest, 1979) uygulanmış olan 183 lisans öğrencisi arasından aykırı durum örneklemesi (Yıldırım ve Şimşek, 2008) yardımıyla en az ve en çok puan alan bireyler arasından seçilmiştir. Veriler nitel veri toplama tekniklerinden görüşme tekniği ile araştırmacılar tarafından hazırlanan yarı yapılandırılmış görüşme formu kullanılarak toplanmıştır. Verilerin toplanması aşamasında elde edilen ses kayıtlarının dökümü yapılmış ve dökümler üzerinden betimsel analiz yapılmıştır. Kodlamaların ardından, kodlayıcılar arası tutarlılığın belirlenebilmesi için Kappa katsayısı hesaplanmıştır. Çalışma grubundaki bireylerle yapılan görüşmeler sonucunda bireylerin çoğu kendisini adaletli, dürüst, duygusal olarak tanımladığı bulunmuştur. 

scholarly journals ECONOMIC REFORM AND FUNCTIONAL CHANGES OF THE AUTHORITIES OF BURYATIA IN THE LATE 1960S – 1970S

2017 ◽  
pp. 78-83
Author(s):  
E. T. Protasov
Keyword(s):  
Structural Changes ◽  
Soviet Period ◽  
Institutional Research ◽  
Economic Management ◽  
Functional Changes ◽  
Power And Control ◽  
Formation And Evolution ◽  
The Subject ◽  
And Control

The subject of the research is the analysis of economic and structural changes  in  the  country  and  the  autonomous  republic  in  the  examined  period with the use of the systemic and comparative approaches, as well as institutional research method. When planning the economic reforms, the USSR and the Buryat ASSR bodies of state power and control did an active and purposeful job to implement them and carried out an effective personnel policy. In 1965 – 1966 the territorial management system was abolished in industrial production. Branch management was passed on to newly created ministries, the role of state committees increased. These facts created auspicious conditions for scientific and technical progress development. Moreover, the main purpose of the production was the course on development and inculcation of economic management methods, independence of enterprises, and reduction of administrative regulation of their activity. The results of economic development during the 8th five-year plan were the best for the whole Soviet period. At the same time, macroeconomics still maintained an extensive character. The provided materials interpreted in a modern light can be used for reconsideration of state governing bodies’ formation and evolution. 

scholarly journals Impact of Gender on Emotional Intelligence of University Teachers in Peshawar, Khyber Pakhtunkhwa

2020 ◽  
Vol 1 (4) ◽  
pp. 289-300
Author(s):  
Dr. Shazia Kanwal ◽  
Dr. Hafiz Inam ◽  
Dr. Farooq Nawaz Khan
Keyword(s):  
Decision Making ◽  
Emotional Intelligence ◽  
Interpersonal Relationship ◽  
Self Regulation ◽  
Sampling Technique ◽  
Female Gender ◽  
Cluster Sampling ◽  
Emotional States ◽  
Khyber Pakhtunkhwa ◽  
University Teachers

There are some stereotypical roles, characteristics, and traits associated with different genders. All genders are being linked with certain emotional states. In the context of the Pakistani scenario which is considered as a patriarchal society, the male gender is regarded as a dominant being and has certain traits like strength, confidence, decision making, and power connected with this gender. Conventionally, the female gender is considered to be very emotional, sensitive, lack confidence and decision making skills. The present study focuses on to find out the existing ground realities, if these gender connected traits have any kind of effect on their performance and effectiveness at workplaces. The proposed research purpose is to investigate the effect of gender on teacher's emotional intelligence at higher educational institutions of district Peshawar. The researcher selected three public universities of Peshawar, Khyber Pakhtunkhwa using cluster sampling technique and using stratified sampling technique SRMEI was administered proportionally to the selected university teachers (female= 59, male= 106) to assess their emotional intelligence. SRMEI comprises three subscales: emotional self-awareness, emotional self-regulation, and interpersonal relationship. Data was analyzed on SPSS version 20 software. The researcher applied a T-Test to investigate the effect of gender on the EI skills of teachers. The study discovered a fact that teachers' (female gender) mean score (M= 3.71, SD= .212) was significantly higher than that of male (M= 2.38, SD=.455) on a factor only i.e. interpersonal skills. While both gender groups display similar results on the remaining two facets of Emotional Intelligence (EI) was concerned.

Emotional Intelligence as a Factor against Burnout in Female Students and Teachers

2021 ◽  
Vol 9 (3) ◽  
pp. 280-293
Author(s):  
Inna M. Leonova ◽  
◽  
Iryna M. Yevchenko ◽  
Andrii M. Masliuk ◽  
Kateryna I. Brahina ◽  
...  
Keyword(s):  
Emotional Intelligence ◽  
Self Efficacy ◽  
Structural Changes ◽  
Sense Of Self ◽  
Self Regulation ◽  
Joint Analysis ◽  
Emotional Competencies ◽  
Emotional Maturity ◽  
And Gender ◽  
Academic Year

A joint analysis of the concepts of "emotional intelligence" and "burnout" allows finding new ways to protect against the adverse effects of chronic stress. It is known that emotional competencies are determined by gender and gender, but this aspect needs to be clarified. A longitudinal study was conducted in a female sample (575 students and 96 teachers from different regions of Ukraine) to determine the dynamics of burnout in calm and stressful periods and trace the correlation of symptoms with emotional abilities. The structural components of emotional intelligence (reflection, self-regulation, empathy, expressiveness, and acceptance of one's own emotions) and manifestations of burnout were measured; three diagnostic sections were made at the beginning of the academic year, after the winter and spring examination sessions. Significant growth of all burnout indicators during the annual training cycle (MANOVA) was recorded. The effect of the accumulation of fatigue (exhaustion) was robust in teachers and graduate students. At the same time, after the session, students grew a sense of self-efficacy, compensating for the resources spent. Comparison of means in six subsamples of students in grades 1-5 and teachers (ANOVA) showed that structural changes in emotional competencies describe the adaptive potential of a certain age period. The developed empathy and self-regulation are the main signs of women's emotional maturity after graduation. The structure of correlations between burnout parameters and emotional competencies differed in different groups. The most significant contribution to preventing burnout in students is made by reflection and self-regulation, in teachers — by self-regulation, empathy, and acceptance of one's feelings. The negative correlation between emotional abilities and symptoms of burnout is exacerbated during times of stress. It is concluded that there are two mechanisms of the protective influence of emotional intelligence: direct, which prevents exhaustion by controlling and regulating negative emotions, and indirect, through a sense of self-efficacy resulting from the successful overcoming of professional challenges.

scholarly journals AN EMPIRICAL STUDY OF PSYCHOLOGICAL CHARACTERISTICS COPING STRATEGIES OF PSYCHOLOGISTS-CONSULTANTS OF THE REHABILITATION CENTER

2020 ◽  
pp. 34-43
Author(s):  
Людмила Георгиевна Лаврова
Keyword(s):  
Empirical Study ◽  
Coping Strategies ◽  
Process Analysis ◽  
Emotional States ◽  
Rehabilitation Center ◽  
Professional Stress ◽  
Object Of Study ◽  
Psychological Features ◽  
Emotional Burnout ◽  
Relationship Of

Описаны процесс, анализ и интерпретация результата эмпирического исследования психологических особенностей применения копинг-стратегий психологами-консультантами реабилитационного центра для снижения проявлений эмоционального выгорания и развития профессионального стресса. Объект исследования - психологи-консультанты реабилитационного центра. Цель исследования: выявить взаимосвязь копинг-стратегий с разными уровнями эмоционального выгорания. В результате исследования обнаружены множественные взаимосвязи между исследуемыми параметрами, даны практические рекомендации по профилактике возникновения негативных эмоциональных состояний. The article describes the process, analysis and interpretation of the result of empirical study of psychological features of application of copying strategies by psychologists-consultants of rehabilitation center for reduction of manifestations of emotional burnout and development of professional stress. Object of study: psychologists-consultants of the rehabilitation center. Objective: to identify the relationship of coping strategies with different levels of emotional burnout. As a result of the study, multiple relationships between the investigated parameters were found, practical recommendations for the prevention of the occurrence of negative emotional states are given.

scholarly journals The role of emotional intelligence in decreasing the anxiety in language learning

2017 ◽  
Vol 7 (2) ◽  
pp. 50
Author(s):  
Merita Ismaili ◽  
Shpresa Mustafai
Keyword(s):  
Academic Achievement ◽  
Emotional Intelligence ◽  
Language Learning ◽  
Teaching And Learning ◽  
Language Teaching ◽  
Personal Responsibility ◽  
East European ◽  
Academic Year

Abstract   Many researchers have shown that including emotional intelligence (EI) skills in the process of teaching and learning can increase academic achievement in language learning. At the same time including the EI in language curricula can increase the quality of teaching and learning, because by helping students to show personal responsibility they will learn effectively and complete their tasks efficiently. It will lead towards the achievement of their personal, academic and career excellence. The study explores the perceptions of the LC teachers regarding the implications of the EI skills in language teaching during the academic year 2016/2017. It highlights the importance of embedding the EI into language syllabi and demonstrates the recognized need for well developed EI skills to gain higher academic achievement. The objective of this article is to emphasize some characteristics of EI to today’s language teaching and learning trends, used at the Language Centre, South East European University. By examining the relationship between EI and language learning this study will try to increase teachers’ understanding of EI skills in language learning and also provide some insights for sharing experiences regarding the implementation of these skills in the classroom. Keywords:Emotional Inteligence, motivation, language teaching.      

scholarly journals Inteligencia emocional, competencias y desempeño del docente universitario: Aplicando la técnica mínimos cuadrados parciales SEM-PLS

2020 ◽  
Vol 23 (3) ◽  
Author(s):  
Edwin Hernan Ramirez Asis ◽  
Marcos Rosamel Espinoza Maguiña ◽  
Santos Miguel Esquivel infantes ◽  
Miguel Edmundo Naranjo Toro
Keyword(s):  
Emotional Intelligence ◽  
Structural Equation ◽  
Simple Random Sampling ◽  
Equation Model ◽  
Teaching Performance ◽  
Strong Impact ◽  
Path Modeling ◽  
University Teachers ◽  
Teacher Skills ◽  
And Control

La relevancia de las emociones en la enseñanza es ahora un aspecto ampliamente estudiado, aunque se está deliberando sobre la forma en que los docentes pueden identificar, regular y controlar sus emociones, el estudio propone cómo se puede incorporar la inteligencia emocional en la enseñanza mediante las competencias para lograr un mejor desempeño docente. Se utilizó la técnica de la encuesta recopilando datos de 244 docentes universitarios a través de un cuestionario mediante el muestreo aleatorio simple. Los datos se han analizado mediante el modelado de ruta utilizando el enfoque de mínimos cuadrados parciales (PLS) del modelo de ecuaciones estructurales SEM con el software SmartPLS 3.3.0, los hallazgos revelaron que el modelo tiene un impacto significativo en el desempeño docente, los coeficientes de determinación fueron; habilidades del docente (r2=0.703) actitud del docente (r2=0.661), conocimientos del docente (r2=0.648) y para el desempeño del docente (r2=0.733). con un error cuadrático medio de aproximación (SRMR) de 0.056 que hace relevante el modelo confirmatorio. Por lo tanto, se demostró estadísticamente que la inteligencia emocional tiene un fuerte impacto en las competencias de los docentes, lo que a su vez contribuye en el desempeño del docente universitario. The relevance of emotions in teaching is now a widely studied aspect, although the way in which teachers can carry out, regulate and control their emotions is being discussed, the study proposes how emotional intelligence can be incorporated into teaching through the competences to achieve better teaching performance. The survey technique was used, collecting data from 244 university teachers through a questionnaire using simple random sampling. The data has been analyzed using partial least squares path modeling (PLS), approach of the SEM structural equation model with the SmartPLS 3.3.0 software, the findings revealed that the model has a significant impact on teaching performance, the determination coefficients were; teacher skills (r2 = 0.703) teacher attitude (r2 = 0.661), teacher knowledge (r2 = 0.648) and for teacher performance (r2 = 0.733). with a root mean square error of approximation (SRMR) of 0.056 that makes the confirmatory model relevant. Therefore, it was statistically demonstrated that emotional intelligence has a strong impact on teachers' competences, which in turn contributes to the professor performance.

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