Enterprise Integrated Business Process Management and Business Intelligence Framework for Business Process Sustainability

In the modern business scenario, organizations are vesting high efforts in managing process sustainability as part of their operations management practices. The global environmental concerns for the welfare of the society have facilitated this change. Research studies have reported Information and Communication Technology (ICT) as one of the prerequisites in developing and maintaining efficient business processes. The process sustainability related initiatives and various processes related regulatory compliances have created the need for sophisticated IT tools like BPM (Business Process Management) and BI (Business Intelligence) in organizations. Thus with the advancement of ICT, a strong desire to enhance the business process performance through BPM and BI applications is felt across organizations. However, there is scant research available on leveraging the advantages of these applications in sustainability development. Therefore, this paper aims to present a conceptual architecture framework using an integrated BPM and BI solution to develop an orientation among practitioners and academicians towards the inclusion of ICT in attaining a sustainable, energy efficient business operations or processes. The framework is based on the literature pertaining to the role of BPM and BI in process sustainability as well as from the inputs of practitioners involved in the field of BPM and BI.

A Temporal Case Study of Green Business Initiatives of a Leading Firm in the Indian Hydrocarbon Industry

The effective functioning of modern business in the current day and age is incomplete without taking into consideration its extended impact on society and environment. In this respect companies need to continuously revisit and analyse their green initiatives to keep them relevant and contribute positively to the global cause. This book chapter provides a capable framework for organizations to conduct temporal analysis of their green initiatives and enable them to reflect on their current positions and strategize their future course of actions. Further, we analyse the green initiatives of the Indian Hydrocarbon Industry leader: Indian Oil Corporation Limited (IOCL) and trace its green journey across defined time periods thereby depicting the use of the developed framework in addressing the gap of temporal analysis in the literature.

Determinants of Sustainable Consumption Behaviour

This study reviewed 82 empirical articles on sustainable consumption published during 1997 to 2014. The review explored different factors affecting sustainable consumption decision-making. The factors were categorized as personal, behavioural and socio-cultural. A taxonomic synopsis of the findings is presented in an extensive table. The paper identifies various prevalent motives, facilitators and barriers affecting sustainable consumption decision-making and provides possible explanations for inconsistencies observed in consumers' sustainable consumption behaviour. A conceptual framework is proposed that considers various motives, attitudes and barriers and explains how they are related to sustainable consumption behaviour.

Sustainability Evaluation of Green Urban Logistics Systems

This paper aims to propose a systemic vision of literature on sustainable urban logistics assessment and evaluation. Although non-extensive, this overview pretends lack of unification in the subject of assessing and evaluating the impacts of green urban logistics systems, and, through the proposal of a general assessment and evaluation framework, the steps done and being in course towards standards on this field. First, an overview of the research in urban logistics is provided, after what the main visions of sustainable development and their derived issues for urban logistics assessment and evaluation are presented. Then, a framework to assess and evaluate green urban logistics systems via scenario comparison is proposed. This framework aims to propose a methodological framework to use and combine existing methods to assess scenarios, and not a “black-box” model of software ready to use. This is done to make synergies between existing methods, and to show that, although they remain at an initial stage, steps on the way of defining standards are made. After that, the main applicability and application issues of the proposed methodological framework are addressed, showing those principles of standard from the literature. Finally, and to conclude, future developments on urban logistics research are proposed.

Internationalization of Indian Pharmaceutical Industry

Focusing on internationalization process of firms of developing countries, the present study attempts to identify the important determinants/ variables which affect the Indian pharma firms' export performance. A causal model was built using contingency theory perspective by including important external variables, internal variables, export strategy and export performance affecting Indian pharma firms and was tested using Structural Equation Modeling (SEM) method. The finding of this study support the conceptual model build using contingency framework and contributes both to export performance researchers for building further the theory and Indian pharma industry to focus on important determinants for export success.

Meaning of Green for 3PL Companies

In today's competitive environment managing green, becoming environmentally friendly and sustainable has become main topic for all industries and companies. Therefore, in this chapter it will be addressed how green logistics solutions and practices can help companies to increase their performance with specific practices, cases and results from Turkey's 3PL service providers' side. This chapter will discuss why being green is important for 3PL companies and the benefits of being green from the business and environment side with current data and real life examples. The main purpose of this chapter is to shed light on green performance indicators and to identify benefits of being green for 3PL companies in Turkey.

HR Mediated Reverse Innovation

This book chapter at the outset explains the concept of reverse innovation, through literature review and review of the practices in different organizations. The chapter then examines the reverse innovation initiatives for business sustainability and value creation of two multinationals in India; one in manufacturing and the other one is in processing (chemical). The chapter then assesses how these two organizations could achieve success, and to what extent such success can be attributed to their sustainable human resource management (HRM) practices. Through critical review of HRM practices, the study documents the best HRM practices, and concludes how multinationals in developing countries can emulate such practices for achieving results in reverse innovation for business sustainability and value creation.

A Case of Kumbh Mela at Allahabad

Management of mega events like Kumbh Mela, rests on the involvement of communities and local authorities who have rich learning heritage with them. Using Kumbh Mela as a case, this chapter highlights the role of various factors which are important for urban pace management. Understanding of the market at Kumbh Mela offers insights related to the BoP market. The chapter has following key inquiries: a) What kind of space was the Magh/Kumbh Mela? What kind of economic activities happened? b) What was the value system? c) What were the things being communicated? What were the things being remembered by them? This chapter uses exploratory research methodologies. Towards the end of the chapter, findings and its implications have been discussed.

Sustainable Value Enhancement in Closed Loop Supply Networks

Closed-loop supply chains (CLSC) deal with integrating product returns into the total supply chain over the lifecycle of the product, thereby recovering a maximum amount of value. In this chapter, the CLSC is studied through quantitative models at three levels. The study at the first level analyses a generic closed loop strategic framework under various scenarios, capturing the implementation maturity of CLSC. In the second level, a quantitative model for multi stage integrated forward and reverse logistics network is analyzed. Finally in the third level of study, a microscopic view is taken in which a joint economic order quantity (EOQ) and economic production quantity (EPQ) model is studied to optimize value by using proper mix of newly purchased components /products with recycled components /products. The final control parameters may be utilized by policy makers, CLSC network designers or practicing managers for effective decision making and coordination.

Explicating Green Biofuel Policy Across Indian States

In 2003 Government of India envisioned Biofuel Policy to generate [un]skilled employment opportunities, address environmental issues, alternative for petroleum fuel and utilization of wasteland in rural areas. The biofuel programme took varied shape across India with focus on social, economic and political priorities of implementing states having varying focus like decentralized development, priority for local use of resources, allocation of wasteland and generating local employment. It was observed that existing policy guidelines, land allocation processes and fund allocation channels were not able to address the challenges came with the emergence of different institutional arrangements across different states of India. The mismatch to address the specific challenges for emerging institutions created fissure between state and its citizens, and potential withdrawal of private players.