Quality of an Enterprise-s Business Operations A Holistic View and Systems Approach

2007 ◽  
Vol 11 (1) ◽  
pp. 135-143
Author(s):  
Janko Kralj

Organizacija ◽  
2015 ◽  
Vol 48 (3) ◽  
pp. 188-197
Author(s):  
Tadeja Jere Jakulin ◽  
Aleksandra Golob

Abstract Background and Purpose: The standardisation and classification of managed events provide a legislative basis to distinguish events managed for tourism in their characteristics and quality. The systems approach to standardisation and classification of managed events is a unique, holistic view of event management quality and event organization in tourism. It enables a clear overview of a researched topic and provides adequate support to design and decision-making. In this paper, we explain the meaning of standardisation and classification for Slovenian legislation related to event management. We present the importance of a systems approach methodology for event categorization and classification as it relates to the quality of event management organization, the quality of staff, the quality of the event program and the quality of event services. Objectives: Provide an overview of events in tourism, related definitions and information gathered from scientific authors, which serves as current systems approach principles with which we want to achieve the desired results, positive changes in legislation; in our case-in the field of managed event quality for tourism through standardisation and classification of events on the national level in Slovenia. Method: A descriptive method and systems approach methods are fundamental methodological principles in our analysis. In the context of a systems approach, we used qualitative modelling and constructed causal loop models (CLD) of the legislative system of events and investments in the events. We also used context-dependent modelling (SD model) in a frame of systems dynamics. Results: We present the most appropriate solution to eliminate our problem or question about how to achieve high quality and unique events within event tourism and with event management, thereby creating added value to an event legislative system. We explain suggestions for achieving triple-bottom elements through well-designed quality standards and classification of events, which leads to an optimal categorization of events. Conclusion: From a systems point of view, event tourism processes, including event management, are systems consisting of people and technologies with the purpose of designing, producing, trading and deploying the idea of an event. It is necessary to transform the current Slovenian legislative system of events and prepare a document which standardizes and classifies events based on systems approach methodology.



2020 ◽  
Vol 26 (9) ◽  
pp. 952-956
Author(s):  
M. V. Malyshkina ◽  
M. V. Miroslavskaya

Aim. The presented study aims to develop the methodology for assessing the quality of management of organizational transformation processes. Tasks. To achieve the set aim, the authors solve the following problems: determine the essence and content of socio-economic transformation, formulate quality assurance principles for the management of transformation processes, draw attention to the problem of selecting a unified quality criterion for the management of organizational transformation processes. Methods. This study uses general scientific methods of cognition, including analysis and synthesis. It also applies a systems approach to identify the major problems of assessing the quality of management of transformation processes, including the problem of selecting a unified quality criterion for the management of transformation processes and formulating the principles of ensuring the quality of management of transformation processes. Results. The global problem of managing transformation processes in the economic system consists in the complexity of the managed processes, which increases due to the multidimensionality, mutual influence, and the resulting uncertainty of interactions between the elements of the system. It is concluded that the methodology for assessing the quality of management of transformation processes is based on the principle of integrating separate measures to improve the quality of management of system elements into a single system of management actions and the principle of ensuring that management actions are primarily aimed at preventing possible negative consequences of the transformation of economic systems, i.e. reducing the potential impact of unfavorable events and their consequences. To assess the effectiveness of targeted management actions and productive actions aimed at organizing, controlling, and guiding the transformation process, the authors actualize the problem of selecting an adequate quality criterion for the management of transformation processes in economic systems and put forward a hypothesis about a possible unified criterion of management quality. Conclusions. The principle of integrating separate measures to improve the quality of management of system elements and the principle of ensuring that management actions are aimed at preventing possible negative consequences lie at the core of the methodology for assessing the quality of management of transformation processes in economic systems. The quality assessment methodology should be developed in the direction of finding a unified quality criterion for managing transformation processes in economic systems.



2020 ◽  
Vol 30 (Supplement_5) ◽  
Author(s):  
A Doñate-Martínez ◽  
L Llop ◽  
J Garcés

Abstract Background According to the WHO, palliative care (PC) is applicable early in the course of illness together with other curative therapies. Early PC has demonstrated beneficial effects on quality of life and symptom intensity among cancer patients. However, PC is not as early integrated on the care pathway of complex chronic conditions (CCC). This abstract presents barriers and needs identified to effectively implement early PC on CCC performed under the EU-funded InAdvance project (ref.: 825750). Methods Semi-structured interviews were performed with 16 healthcare professionals (HPs) from primary care and hospital settings working with older patients with CCC in Valencia (Spain). Results Interviews reported that main needs identified to provide early PC are: (a) coordinated strategies between multi-setting HPs to an early identification of CCC patients in need of PC; (b) adequate resources to attend patients' PC needs from a holistic view, i.e. psychosocial and spiritual needs; and (c) early integration of basic PC at primary care teams. The main barriers identified were: (a) stereotypes associated to the traditional PC approach; (b) poor knowledge from HPs of the PC holistic approach; and (c) lack of specific protocols or pathways for CCC in need of PC. Conclusions Specific skills and resources are the most relevant needs to effectively provide early PC among patients with CCC. First, it is urgent to demystify the negative culture-related vision of PC that is commonly associated to sedation and last days of a person's life. Also, multidisciplinary HPs require specific training to identify and provide early PC tailored to CCC. And, it is required a strategic and multi-setting organizational approach with fluent information flow and coordinated roles. Key messages Healthcare expenditure would be considerably reduced, especially at hospital and emergency units, with an early identification of patients with CCC in need of PC. Empowering primary HPs in PC would improve the quality of care of patients with CCC.



2010 ◽  
Vol 68 (2) ◽  
pp. 265-280 ◽  
Author(s):  
Johanna J. Heymans ◽  
Kerry L. Howell ◽  
Morag Ayers ◽  
Michael T. Burrows ◽  
John D. M. Gordon ◽  
...  

Abstract Heymans, J. J., Howell, K. L., Ayers, M., Burrows, M. T., Gordon, J. D. M., Jones, E. G., and Neat, F. 2011. Do we have enough information to apply the ecosystem approach to management of deep-sea fisheries? An example from the West of Scotland. – ICES Journal of Marine Science, 68: 265–280. There is currently a global call for more use of an ecosystem approach to fisheries management (EAFM), and ecosystem models such as Ecopath with Ecosim (EwE) are being used to provide a holistic view of ecosystem–fisheries interactions. Although these can be useful for an EAFM, the relative paucity of data available for deep-sea ecosystems raises concerns whether we can effectively apply an EAFM to the deep sea. The deep-sea ecosystem off the west coast of Scotland has been studied for longer and in more detail than most. This study assimilates the significant published and unpublished information available on this ecosystem into an EwE model. The results suggest that there are sufficient data available to construct an ecosystem model, but the quality of the data varies and serious potential sources of error are present in biomass and discard estimates. The assumptions needed to produce a model are varied and must be considered when interpreting the outputs of the model. Ecosystem modelling provides a unique view of the deep-water ecosystem and facilitates hypothesis development concerning predator–prey and inter-fishery interactions. Sharks are used to illustrate the benefits of using an ecosystem model to describe changes in their biomass and their prey species. The results show that both fishing for sharks and fishing for their prey affect the biomass of sharks.



2020 ◽  
Vol 98 (Supplement_4) ◽  
pp. 46-47
Author(s):  
Sarah C Klopatek ◽  
Toni Duarte ◽  
Crystal Yang ◽  
James W Oltjen

Abstract With demand for grass-fed beef continuing to increase, there is an immediate need to determine animal performance and product quality from varying grass-fed systems. Therefore, using a whole systems approach, we investigated the performance and carcass quality of multiple grass-fed beef systems in California. The treatments included: 1) steers stocked on pasture, then feedyard finished for 140 days (CON); 2) steers grass-fed for 20 months (20GF); 3) steers grass-fed for 20 months with a 45-day grain finish (GR45); and 4) steers grass-fed for 25 months (25GF). The data were analyzed using a mixed model procedure in R. Final body weight (FBW) varied significantly between treatments (P < 0.05) with the CON cattle finishing at 626 kg and GF20 finishing with the lowest FBW of 478 kg. There were no significant differences in FBW between GF45 and GF25 treatments (P > 0.05), with FBW equaling 551 kg and 570 kg, respectively. Dressing percentage (DP) differed significantly between all treatments (P < 0.05), with CON DP at 61.8%, followed by GR45 at 57.5%, GF25 at 53.4%, and GF20 at 50.3%. Marbling scores and quality grades were significantly higher for CON compared to all other treatments (P < 0.05), with a marbling score of 421; 14% of CON animals graded select and 85% graded choice or upper choice. Cattle in the GR20 had the lowest marbling score of 285 (P < 0.05); 59% of the GR20 cattle graded select and 41% graded standard. There was no difference in marbling when comparing the GF25 and GR45 (P > 0.5). In addition, carcasses graded similarly between the two treatments with GF25 grading 13% standard 82% select, and 6% choice, GR45 graded 85% select and 15% choice. The findings from this study indicate that varying CA grass-fed beef production systems results in significant differences in both animal performance and meat quality.



Author(s):  
Elroy Joseph Valdez

This study will identify the investment climate of tourism in CALABARZON. More specifically: it will assess the quality of investment climate of tourism industry in CALABARZON in terms of macro fundamental, governance and infrastructure; to test if there is significant difference on the assessment of the respondents to quality of investment climate when grouped according to LGU, residents and tourists; to propose a business operations initiative based on the results. The researcher used descriptive method to determine the investment climate and attractiveness of tourism industry in CALABARZON. The questionnaire is one of the major instruments used by the researcher to gather and collect the needed data. Results showed that majority of the respondents belonged to the young age group, female, single, college graduate and has an average income. The tourists, local residents and local government unit all agreed that CALABARZON region is moderately favorable for investment among investors since the climate is good and the competition is healthy. There is significant relationship on the assessment of the respondents to quality of investment with regard to governance. The researcher proposed business operations initiative win order for the tourism industry in CALABARZON region more competitive.



2016 ◽  
Vol 2016 ◽  
pp. 1-7 ◽  
Author(s):  
Rebecca C. Knibb ◽  
Aaron Cortes ◽  
Christopher Barnes ◽  
Carol Stalker

Background. The Scale for Psychosocial Factors in Food Allergy (SPS-FA) is based on the biopsychosocial model of health and was developed and validated in Chile to measure the interaction between psychological variables and allergy symptoms in the child. We sought to validate this scale in an English speaking population and explore its relationship with parental quality of life, self-efficacy, and mental health. Methods. Parents (n=434) from the general population in the UK, who had a child with a clinical diagnosis of food allergy, completed the SPS-FA and validated scales on food allergy specific parental quality of life (QoL), parental self-efficacy, and general mental health. Findings. The SPS-FA had good internal consistency (alphas = .61–.86). Higher scores on the SPS-FA significantly correlated with poorer parental QoL, self-efficacy, and mental health. All predictors explained 57% of the variance in SPS-FA scores with QoL as the biggest predictor (β=.52). Discussion. The SPS-FA is a valid scale for use in the UK and provides a holistic view of the impact of food allergy on the family. In conjunction with health-related QoL measures, it can be used by health care practitioners to target care for patients and evaluate psychological interventions for improvement of food allergy management.



2018 ◽  
Vol 24 (3) ◽  
pp. 359-368 ◽  
Author(s):  
David J Teece

AbstractIn management studies, systems theory is an underexplored construct consistent with the dynamic capabilities framework. The systems approach received attention from management scholars in the middle of the last century, but, since then, has been largely abandoned. Meanwhile, academic disciplines have continued to narrow their focus. The capabilities and systems frameworks both adopt a holistic view that calls for all elements of an organization to be in alignment, and both recognize the importance of some form of learning for the purpose of adaptation. Dynamic capabilities go further by recognizing that organizations not only adapt to the business environment, they often try to shape it, too. While systems theory emphasizes internal stability over time and homogeneity across similar systems, dynamic capabilities include an explicit role for management/leadership that allows systemic change to start from within, which is the source of heterogeneity across firms. Dynamic capabilities are part of a system that includes resources and strategy. Together they determine the degree of competitive advantage an individual enterprise can gain over its rivals.



2021 ◽  
Author(s):  
Jose Luis Delgado Rivera

Abstract This paper presents a systemic approach using Engineering and analytics methods to avail the fastest and safest responses to recovering business operations after Abqaiq Plants major disruption after the 2019 September 14th incident. This new approach using value and agile engineering, risk management methodologies combined with the business continuity model suggested was successfully applied to recover Abqaiq Plants Operations after catastrophic events occurred. This paper pretends to serve as example about how the business continuity plan should response to a major emergency and how this planning activity could be effectively supported using a Value Oriented Engineering Solutions (VOES). This VOES approach is based on Business continuity framework and adapted for use during emergency situations to generate effective and urgent responses to recover one of the most strategical operations in the Oil and Gas Industry worldwide ahead of the last year significant disruption. VOES approach vastly implemented during Abqaiq Plants Restoration allowed a 100% functional recovery on 9 days, 5 days in advance to the most optimistic scenario. This paper shows a case study implemented for major instrumentation and electrical equipment activities performed in UA Spheroids plant, one of the most affected area and responsible to process the 100% of the Abqaiq Plants Oil Production rate. This paper pretends to contribute with the research and practice on business continuity management. Considering a particular approach to BCM, incorporating value-oriented engineering solutions in the developing of continuity plans; we apply model-based techniques to provide quality assurance in the elaboration process, and to automate the generation/update of a BCP. On the practical side, this study converts Operational, Maintenance, Safety and Reliability perspectives in a holistic view provided from Engineering solutions responsible to generate the guidelines for an agile, effective and realizable recovery plan.



2021 ◽  
Vol 96 (3) ◽  
pp. 45-52
Author(s):  
I. V. Zikunova ◽  

The pandemic shock manifested itself as a new phenomenon in the socio-economic dynamics, and thus necessitated a special reflection in the framework of the business cycle theory. In this study we present the results of theoretical positioning of a pandemic shock using the methodology of business cycle theory, in particular, using the principles of the impulse approach. To formulate conclusions, empirical data were used on the processes observed in 2020 in Russia, in the subsystems of supply and demand, in the system of state regulation. The conclusions obtained by the author can be used as sources for the formation of applied scientific problems for the continuation of research within the framework of the theory of business cycle at the post-industrial stage of socio-economic development. These conclusions include a statement of changes in the organization of labor and business operations, changes in the balance of mutual obligations of the parties to a social contract, conclusions about the emergence of new factors in the quality of human development.



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