Exploring the dark side of third-party certification effect in B2B relationships: A professional financial services perspective

2021 ◽  
Vol 127 ◽  
pp. 123-136
Author(s):  
Louis T.W. Cheng ◽  
Piyush Sharma ◽  
Jianfu Shen ◽  
Allen C.C. Ng
Keyword(s):  
Financial Services ◽  
Third Party ◽  
Dark Side ◽  
B2b Relationships

scholarly journals Financial literacy of students of technical universities: analysis of opinions and development prospects

2021 ◽  
Vol 49 (1) ◽  
pp. 80-91
Author(s):  
Olga V. Stepnova ◽  
◽  
Irina Yu. Starchikova ◽  
Keyword(s):  
Financial Literacy ◽  
Financial Services ◽  
Research University ◽  
Educational Process ◽  
Third Party ◽  
Positive Trend ◽  
Full Time ◽  
Moscow Aviation Institute ◽  
Technical University ◽  
Financial Issues

Introduction. The development of students' ability to make informed and responsible decisions in the field of personal finance is an urgent problem. Young people must have the appropriate competencies, have the required level of financial literacy. This also applies to students of non-economic areas of training, in particular students of technical specialties. The purpose of the study is to analyze the financial literacy of students of a technical university. Materials and methods. The material of the research was the data of an anonymous sociological survey of 100 students of Stupino branch of Moscow Aviation Institute (National Research University) of the 3rd and 4th courses of full-time education by filling in Google forms. Results. Analysis of students' opinions showed a positive trend (65% of respondents) for the introduction of financial literacy in the educational process of a technical university. Students admitted (54% of respondents) that they are not aware of all kinds of risks when investing in NPFs, when buying a home, compulsory motor third party liability insurance, taking a loan, when calculating wages, etc. Based on the students' answers, it was found that 62% of the respondents had no experience in solving financial issues. At the same time, 67% of students are not interested in rates on deposits, loans, the key rate of the Central Bank, but daily use the financial services of the bank (plastic cards, payment for services via the Internet, e-wallet, etc.) 97% of students. Conclusion. Today, the financial literacy of the population is fraught with many vital issues and affects the effectiveness of decisions made and the associated risks.

Human Genetics and Financial Services. A Discussion Meeting with Supporting Papers

1997 ◽  
Vol 3 (5) ◽  
pp. 969-1058
Author(s):  
A.D. Wilkie ◽  
D.J. Le Grys ◽  
A.S. Macdonald ◽  
T.M. Ross ◽  
C.D. Daykin
Keyword(s):  
Health Insurance ◽  
Life Insurance ◽  
Financial Services ◽  
Royal Society ◽  
Human Genetics ◽  
Panel Discussion ◽  
Third Party ◽  
Scientific Communities ◽  
Joint Seminar ◽  
Royal Society Of London

The Profession held a joint seminar on ‘Human Genetics: Uncertainties and the Financial Implications Ahead’ with the Royal Society of London in September 1996. Papers submitted to that seminar included four from the profession and several from the medical, legal, social and scientific communities.This Sessional Meeting is designed to provide a forum for discussion amongst a wider actuarial audience. The topic is important to the profession, not only in relation to life insurance, but perhaps even more in relation to health insurance. The four papers by the actuarial authors are reproduced, together with a short third party summary of the whole seminar and a more detailed summary by C.D. Daykin of the actuarial, legal and social points raised in the discussions.The meeting takes the form of a panel discussion. Each of the panellists is to be invited to make introductory comments on their papers to update them where appropriate in the light of developments since September 1996 (for example the ABI statement) and will also suggest specific topics for discussion at the meeting. There is then an opportunity for members and guests to raise and debate all relevant issues.

Blockchain Technology for Convergence

2021 ◽  
pp. 1-17
Author(s):  
Manpreet Kaur ◽  
Shikha Gupta
Keyword(s):  
Decision Making ◽  
Financial Services ◽  
Data Privacy ◽  
Unified Model ◽  
Third Party ◽  
Comprehensive Overview ◽  
Blockchain Technology ◽  
Disruptive Innovations

Blockchain technologies are drawing attention after the success of cryptocurrency. Due to the inherent features, such as decentralization, transparency, security, immutability, and integrity, they have already become the prime choice of researchers and scientists. Blockchain is among the most disruptive innovations which have the potential to reshape the behavior of many businesses and industries. Blockchain applications are based on DLT in which public ledger can be accessed by everyone by eliminating the need of third party. Although the power of AI allows the intelligence and decision-making powers of machines in the same way as humans, it relies on a unified model for training and validating datasets. However, the unified nature of AI poses many threats to data privacy and data tempering. Thus, the unique features of blockchain technology makes its application attractive in almost every field including financial services, healthcare, IoT, and many more. This chapter presents a comprehensive overview on blockchain and its integration with AI to explore numerous capabilities.

The dark side of trust and the light side of working alliances in financial services

2014 ◽  
Vol 32 (3) ◽  
pp. 245-263 ◽  
Author(s):  
Inga-Lill Söderberg ◽  
James E Sallis ◽  
Kent Eriksson
Keyword(s):  
Working Alliance ◽  
Financial Services ◽  
Perceived Risk ◽  
Risk Preferences ◽  
Psychological Theory ◽  
Financial Service ◽  
Dark Side ◽  
Content Type ◽  
Financial Advice ◽  
Light Side

Purpose – The purpose of this paper is to use psychological theory to improve our understanding of financial advice-taking. The paper studies how a working alliance between financial service customers and advisors affects the advisor's assessment of the financial service buyer's perceived risk preferences, and what role trust plays as a mediating variable. Design/methodology/approach – The paper obtained data by means of a questionnaire that was answered by 375 matched pairs of bank advisors and customers. Findings – This paper explains how the working alliance method – a concept from psychotherapeutic theory – between financial service customers and advisors affects the advisor's understanding of the financial service buyer's perceived risk preferences. The paper also finds that the role of trust is perceived differently by the advisor and the customer. Advisors see that as their clients learn to trust them they lose touch with the customer's perceived risk preferences, whereas customers do not perceive that their trust in the advisor has any relationship to their risk preferences. Practical implications – This results suggest that advisors lose touch with the risk preferences of trusting customers, and that psychological methods are needed if the advisor should actually understand customer perceived risk preferences. Originality/value – The paper advances psychological methods in marketing, and provides a partial answer to the difficulties of financial advice giving.

scholarly journals How interactive marketing is changing in financial services

2016 ◽  
Vol 10 (4) ◽  
pp. 338-356 ◽  
Author(s):  
Merlin Stone ◽  
Paul Laughlin
Keyword(s):  
Customer Service ◽  
Financial Services ◽  
Practical Implication ◽  
Information And Communications Technology ◽  
Dark Side ◽  
Content Type ◽  
Related Information ◽  
Research Article ◽  
The Impact ◽  
The Relationship

Purpose This paper aims to explore the impact of the internet and related information and communications technology developments on how financial services (FS) are distributed and how customers are managed, in particular, not only how companies can differentiate between “good” and “bad” customers and manage them appropriately but also how customers can be “bad” and escape the consequences. It also explores how changes in information asymmetry between suppliers and customers affects who gains or loses from the relationship between them. Design/methodology/approach The data for the article are from the authors’ consulting and conference chairing experience. The article is in the form of a reflection on this, rather than a hypothesis-based research article. Findings One of its findings is that those responsible for controlling damage done to companies by fraudulent or negative value customers (typically those managing underwriting or risk) and those responsible for recruiting, retaining and developing customers (typically marketing, sales and customer service) do not work closely enough together, and this can lead to not only damage to shareholder value but also damage to the customer experience. Research limitations/implications The paper identifies the need for more research covering the processes, data, analysis, systems and strategies required to manage both good and bad customers and the practical problems of implementation. Practical implications The main practical implication is that in designing products and the customer service experience, FS marketers need to take into account much more systematically the “dark side” of customer activity. Originality/value This paper is one of the first to explore its issues in detail.

scholarly journals PENGARUH TINGKAT KECUKUPAN MODAL DAN DANA PIHAK KETIGA TERHADAP PEMBIAYAAN BERBASIS BAGI HASIL

EkoPreneur ◽  
2020 ◽  
Vol 1 (2) ◽  
pp. 218
Author(s):  
Riyan Bagus Kristada ◽  
Ani Kusumaningsih
Keyword(s):  
Financial Services ◽  
Hypothesis Test ◽  
Linear Regression Analysis ◽  
Secondary Data ◽  
Multiple Linear Regression Analysis ◽  
Capital Adequacy ◽  
Third Party ◽  
Technical Data ◽  
The Third ◽  
The Third Party

The research examined influence of the level of capital adequacy and the third party funds to the profit based financing. This study uses Sharia Banks listed on the Financial Services Authority during the period 2013-2017 as the object of research. The research used quantitative. Source of data used is secondary data. Population of the research is Sharia Banks listed on the Financial Services Authority during the period 2013-2017. Determination of this research sample using purposive sampling method and obtained 5 Sharia Banks as samples. Technical data analysis used in this research is descriptive statistic test, classical assumption test, multiple linear regression analysis and hypothesis test using SPSS version 22.  The research showed that: the level of capital adequacy has a significant positive to the profit based financing, the third party funds has a significant positive to the profit based financing. And also the level of capital adequacy and the third party funds has a significant effect to the profit based financing. Keywords: The Level of Capital Adequacy, Third Party Funds, The Profit Based Financing.

scholarly journals FACTORS AFFECTING THE PROFITABILITY LEVEL (STUDY ON BUKU 3 CONVENTIONAL COMMERCIAL BANKS REGISTERED WITH THE FINANCIAL SERVICES AUTHORITY)

2021 ◽  
Vol 2 (5) ◽  
pp. 751-765
Author(s):  
Viciwati Viciwati
Keyword(s):  
Financial Services ◽  
Commercial Banks ◽  
Sampling Technique ◽  
Fixed Effect Model ◽  
Capital Adequacy ◽  
Third Party ◽  
Coefficient Of Determination ◽  
Test Statistic ◽  
Factors Affecting ◽  
Independent Variables

This research aims to test the influence of Third-party Funds (DPK), Capital Adequacy Ratio (CAR), Operational Income Operating Costs (BOPO), Loan to Deposit Ratio (LDR), and Non-Performing Loan (NPL) on the Profitability (ROA) at Conventional Commercial Banks Books 3 which are listed on Financial Services Authority (OJK) 2014-2018 period. This research is using the purposive sampling technique to collect data population from financial reports Conventional Commercial Banks Books 3 which are listed on OJK 2014-2018 period with the number of samples used were 16 banks. The data were analyzed using panel data regression using the fixed effect model. Hypothesis testing uses F-test statistic, coefficient of determination test (), and t-test statistic. The results showed that simultaneously of the five independent variables studied, significant impact on ROA. And partially of the five independent variables studied, there are two independent variables that negative and significant influence on ROA namely BOPO and NPL. While three independent variables do not positive and do not significantly affect ROA namely DPK, CAR, and LDR. The Contribution of all independent variables is 89,7125% and the rest of the value 10,2875% can be explained by another variable outside this research model.

scholarly journals PENGARUH DANA PIHAK KETIGA, MARGIN KEUNTUNGAN, SERTIFIKAT WADIAH BANK INDONESIA, RETURN ON ASSET, DAN NON PERFORMING FINANCING TERHADAP PEMBIAYAAN MURABAHAH PADA BANK SYARIAH MANDIRI DAN BANK MUAMALAT INDONESIA PERIODA 2009-2013

2018 ◽  
Vol 4 (1) ◽  
pp. 1
Author(s):  
Rizqi Amalia ◽  
Khusnul Hidayah
Keyword(s):  
Financial Services ◽  
Predictive Ability ◽  
Positive Influence ◽  
Fund Raising ◽  
Profit Margin ◽  
Third Party ◽  
Return On Assets ◽  
The Public ◽  
Time Deposits ◽  
Conventional Banks

Islamic banks have the same functionality conventional banks as intermediaries of financial services (financial intermediary), has a fundamental duty to collect funds from the public and channeled back to the community in the form of financing facilities. Fund raising is done through savings and investments such, wadiah deposits, savings and time deposits. The distribution of funds is done with some kind of contract as, murabahah, istishna, mudharabah, musyarakah, ijarah, and salam. The purpose of this research is to determine the effect of Third party funds (DPK), profit margin, wadiah certificate of Indonesian Bank (SWBI), return on assets (ROA), and non performing financing (NPF) to murabahah financing. Object in the reserach is Bank Syariah Mandiri and Bank Muamalat Indonesia period 2009-2013. The result of analysis showed by simultan DPK, profit margin, SWBI, ROA, and NPF effect to murabahah financing. Predictive ability of the five variables to financing is 98.7% which is indicated by the amount of adjusted R2 and the rest is influenced by other variables. DPK, and ROA partially positive effect to murabahah financing. SWBI negatively affect to murabahah financing. The profit margin is not a positive influence to murabahah financing and NPF does not negative affect to murabahah financing.

scholarly journals A Case Study on Supply Chain Finance of SF Express

2020 ◽  
Vol 3 (3) ◽  
Author(s):  
Haoxiang Yang
Keyword(s):  
Supply Chain ◽  
Financial Services ◽  
Management System ◽  
Economic Value ◽  
Information Management System ◽  
Third Party ◽  
Operating Efficiency ◽  
Logistics Industry ◽  
Operational Risks ◽  
Supply Chain Finance

SF Express can carry out supply chain finance due to its perfect management system and advanced information management system. SF Express is outstanding from nearly 700,000 logistics companies in China and becomes a leading company with its complete management system and rich management experience. A good management system can greatly reduce the loss of internal management, avoid the loss caused by the failure of control, and improve the operating efficiency. Secondly, from an operational perspective, supply chain finance promotes great integration across business areas. While developing supply chain financial services to earn additional income, it strengthens the original customers’ preference, consolidates the main business, looks for stability and changes, and reduces the operational risks brought by the launch of new businesses. From the perspective of the whole supply chain, this business increases the overall economic value of the supply chain and relieves the financing difficulties. However, there are still imperfect mechanisms for controlling risk, limited funding, and insufficient innovation. The potential of the logistics industry and the increasing financing needs still demand us to stop. The development of third-party logistics and supply chain financial services led by SF Express has become inevitable.

scholarly journals Analysis of Sharia Banking Efficiency in Industry Revolution 4.0 Era

2020 ◽  
Vol 4 (4) ◽  
pp. 536
Author(s):  
Reny Fitriana Kaban ◽  
Novita Setyawati
Keyword(s):  
Financial Services ◽  
High Efficiency ◽  
Annual Report ◽  
Labor Cost ◽  
Third Party ◽  
Data Envelopment ◽  
Banking Efficiency ◽  
Operating Income ◽  
Use Of Technology ◽  
Input Variables

This research aimed to analyze the efficiency of Sharia Banking in Indonesia for the period of 2013-201, the era of industry revolution 4.0. The research method used Data Envelopment Analysis while the data was taken from the annual report of Sharia Banking Statistic issued by Indonesia Financial Services Authority for the intended years. The input variables were the third-party fund, labor cost, and other cost while the output variables were total financings and operating income. Both with CRS and VRS model input approach, Sharia Banking in Indonesia generally already had high-efficiency value either based on years or banks. The banks who had not been in high-efficiency criteria were highly recommended learning from the benchmark banks. The result showed in general the use of technology and the internet by Sharia Banking was already appropriate, which caused their operations running efficiently.

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