Counterproductive Worker Behavior After a Pay Cut

2021 ◽  
Author(s):  
Decio Coviello ◽  
Erika DeserrannoNicola ◽  
Nicola Persico
Keyword(s):  
Call Center ◽  
Work Practice ◽  
Work Practices ◽  
Difference In Difference ◽  
Firm Exit ◽  
Present Evidence ◽  
Individual Level ◽  
Worker Behavior ◽  
Counterproductive Behavior ◽  
The Us

Abstract We examine how workers reacted to a pay cut in a sales call-center setting in the US. The pay cut was implemented by raising two pre-existing sales targets, i.e., by “moving the goalposts.” Using a difference-in-difference approach, we show that among the workers who experienced the pay cut, some chose to leave the firm (exit); others generated abnormally high customer refunds, in a way that hurt both them and the firm (we define this work practice as counterproductive). The firm believed, and we present evidence, that these workers intentionally sold the wrong items, as opposed to simply optimally shirking on effort in response to the pay cut. We show that the most loyal workers (those with longer tenure) expressed themselves only through counterproductive work practices and not through exit. Less-loyal workers reacted more strongly than loyal workers, and did so through a balanced mix of exit and counterproductive behavior. To our knowledge, this is the first study to document individual-level patterns of exit and (counter-)productivity following a pay cut and, how these differ for high- vs. low-loyalty workers.

scholarly journals Leading cancers contributing to educational disparities in cancer mortality in the US, 2017

2021 ◽  
Author(s):  
Diana R. Withrow ◽  
Neal D. Freedman ◽  
James T. Gibson ◽  
Mandi Yu ◽  
Anna M. Nápoles ◽  
...  
Keyword(s):  
Lung Cancer ◽  
High School ◽  
Mortality Rate ◽  
Cancer Mortality ◽  
Death Certificate ◽  
Bachelor's Degree ◽  
Educational Disparities ◽  
Individual Level ◽  
Death Certificate Data ◽  
The Us

Abstract Purpose To inform prevention efforts, we sought to determine which cancer types contribute the most to cancer mortality disparities by individual-level education using national death certificate data for 2017. Methods Information on all US deaths occurring in 2017 among 25–84-year-olds was ascertained from national death certificate data, which include cause of death and educational attainment. Education was classified as high school or less (≤ 12 years), some college or diploma (13–15 years), and Bachelor's degree or higher (≥ 16 years). Cancer mortality rate differences (RD) were calculated by subtracting age-adjusted mortality rates (AMR) among those with ≥ 16 years of education from AMR among those with ≤ 12 years. Results The cancer mortality rate difference between those with a Bachelor's degree or more vs. high school or less education was 72 deaths per 100,000 person-years. Lung cancer deaths account for over half (53%) of the RD for cancer mortality by education in the US. Conclusion Efforts to reduce smoking, particularly among persons with less education, would contribute substantially to reducing educational disparities in lung cancer and overall cancer mortality.

Avenues to News and Diverse News Exposure Online: Comparing Direct Navigation, Social Media, News Aggregators, Search Queries, and Article Hyperlinks

2021 ◽  
pp. 194016122110091
Author(s):  
Magdalena Wojcieszak ◽  
Ericka Menchen-Trevino ◽  
Joao F. F. Goncalves ◽  
Brian Weeks
Keyword(s):  
Social Media ◽  
Search Engines ◽  
Direct Access ◽  
Data Set ◽  
Individual Level ◽  
News Sources ◽  
Internet Users ◽  
News Websites ◽  
The Us ◽  
Social Media Platforms

The online environment dramatically expands the number of ways people can encounter news but there remain questions of whether these abundant opportunities facilitate news exposure diversity. This project examines key questions regarding how internet users arrive at news and what kinds of news they encounter. We account for a multiplicity of avenues to news online, some of which have never been analyzed: (1) direct access to news websites, (2) social networks, (3) news aggregators, (4) search engines, (5) webmail, and (6) hyperlinks in news. We examine the extent to which each avenue promotes news exposure and also exposes users to news sources that are left leaning, right leaning, and centrist. When combined with information on individual political leanings, we show the extent of dissimilar, centrist, or congenial exposure resulting from each avenue. We rely on web browsing history records from 636 social media users in the US paired with survey self-reports, a unique data set that allows us to examine both aggregate and individual-level exposure. Visits to news websites account for about 2 percent of the total number of visits to URLs and are unevenly distributed among users. The most widespread ways of accessing news are search engines and social media platforms (and hyperlinks within news sites once people arrive at news). The two former avenues also increase dissimilar news exposure, compared to accessing news directly, yet direct news access drives the highest proportion of centrist exposure.

scholarly journals Trends in Disability Among Adults 55-64 in the United States and England From 2002 to 2016

2020 ◽  
Vol 4 (Supplement_1) ◽  
pp. 303-303
Author(s):  
HwaJung Choi ◽  
Robert Schoeni ◽  
Tsai-Chin Cho ◽  
Kenneth Langa
Keyword(s):  
Activities Of Daily Living ◽  
Daily Living ◽  
Income Group ◽  
The United States ◽  
Annual Change ◽  
Individual Level ◽  
Income Groups ◽  
The Us ◽  
Disability Prevalence ◽  
Over Time

Abstract The paper’s goal is to assess whether and, if so, the extent to which prevalence in disability of adults near retirement ages in the US increased over time compared to their peers in England and examine income group differences in the relative trends. This study uses 2002-2016 Health and Retirement Study (HRS) and English Longitudinal Study of Ageing (ELSA) focusing on adults aged 55-64. Annual percent changes over the period of 2002-2016 for limitations in instrumental activities of daily living (IADL) and activities of daily living (ADL) are estimated for each survey (HRS and ELSA) using multivariable logistic regressions to adjust for individual-level characteristics While disability prevalence of adults ages 55-64 in England improved over the years of 2002-2016 (annual % change= -2.01 for IADL; - 2.53 for ADL), disability prevalence of US adults has not improved and in fact even worsened in terms of IADL (annual % change= +1.35). There are substantial variations in the IADL/ADL trends by income groups. In the US, the adverse trends in disability were more pronounced among the lowest income groups (annual % change in IADL=1.76 for bottom 20% vs. -2.08 for top 20%; annual % change in ADL=1.08 for bottom 20% vs. -2.08 for top 20%). In England, the disability status improved over time for all but the lowest income group. We will examine further to identify specific factors contributing to divergent/convergent trends in disability between the US and England.

SmartWoW – constructing a tool for knowledge work performance analysis

2015 ◽  
Vol 64 (4) ◽  
pp. 479-498 ◽  
Author(s):  
Miikka Palvalin ◽  
Maiju Vuolle ◽  
Aki Jääskeläinen ◽  
Harri Laihonen ◽  
Antti Lönnqvist
Keyword(s):  
Work Performance ◽  
Knowledge Work ◽  
Well Being ◽  
Management Tool ◽  
Research Approach ◽  
Work Practices ◽  
Content Type ◽  
Individual Level ◽  
New Ways Of Working ◽  
Novel Approach

Purpose – New Ways of Working (NewWoW) refers to a novel approach for improving the performance of knowledge work. The purpose of this paper is to seek innovative solutions concerning facilities, information technology tools and work practices in order to be able to “work smarter, not harder.” In order to develop work practices toward the NewWoW mode there is a need for an analytical management tool that would help assess the status of the organization’s current work practices and demonstrate the impacts of development initiatives. This paper introduces such a tool. Design/methodology/approach – Constructive research approach was chosen to guide the development of the Smart ways of working (SmartWoW) tool. The tool was designed on the basis of previous knowledge work performance literature as well as on interviews in two knowledge-intensive organizations. The usefulness of the tool was verified by applying it in four organizations. Findings – SmartWoW is a compact questionnaire tool for analyzing and measuring knowledge work at the individual level. The questionnaire consists of four areas: work environment, personal work practices, well-being at work and productivity. As SmartWoW is a standardized tool its results are comparable between organizations. Research limitations/implications – SmartWoW was designed a pragmatic managerial tool. It is considered possible that it can be valuable as a research instrument as well but the current limited amount of collected data does not yet facilitate determining its usefulness from that perspective. Originality/value – This paper makes a contribution to the existing literature on knowledge work measurement and management by introducing an analytical tool which takes into account the NewWoW perspective.

Winning hearts & minds (!)

2017 ◽  
Vol 54 (6) ◽  
pp. 819-832 ◽  
Author(s):  
Efe Tokdemir
Keyword(s):  
Foreign Aid ◽  
Soft Power ◽  
Public Attitudes ◽  
Regime Type ◽  
Negative Attitudes ◽  
Individual Level ◽  
Policy Tool ◽  
The Us ◽  
The Usa ◽  
The Individual

Foreign aid is a policy tool implemented with the purpose of fostering both hard and soft power abroad. Yet, previous research has not probed the effects of US foreign aid on public attitudes toward the US in the recipient countries. In this article, I argue that US foreign aid may actually feed anti-Americanism: aid indirectly creates winners and losers in the recipient countries, such that politically discontented people may blame the US for the survival of the prevailing regime. Drawing on Pew Research for Global Attitudes and on USAID Greenbook datasets, I focus on determining both the conditions under which foreign aid exacerbates anti-Americanism and the type of aid most likely to do this. The findings reveal that political losers of the recipient countries are more likely to express negative attitudes toward the USA as the amount of US aid increases, whereas political winners enjoy the results of US aid and view the USA positively accordingly. Moreover, the effect of US aid on attitudes toward the USA is also conditional on the regime type. While US aid increases the likelihood of anti-American attitudes among the losers in non-democratic countries, it decreases the likelihood of anti-Americanism among the losers in democratic ones. This article has important implications for policy in terms of determining how and to whom to provide aid in the context of the possible ramifications of providing aid at the individual level.

Party Polarization, Ideological Sorting and the Emergence of the US Partisan Gender Gap

2018 ◽  
Vol 50 (4) ◽  
pp. 1217-1243 ◽  
Author(s):  
Daniel Q. Gillion ◽  
Jonathan M. Ladd ◽  
Marc Meredith
Keyword(s):  
Gender Gap ◽  
Individual Level ◽  
The Public ◽  
Party Polarization ◽  
College Degrees ◽  
The Us ◽  
Elite Level ◽  
Survey Responses ◽  
Election Studies ◽  
Mass Level

This article argues that the modern American partisan gender gap – the tendency of men to identify more as Republicans and less as Democrats than women – emerged largely because of mass-level ideological party sorting. As the two major US political parties ideologically polarized at the elite level, the public gradually perceived this polarization and better sorted themselves into the parties that matched their policy preferences. Stable pre-existing policy differences between men and women caused this sorting to generate the modern US partisan gender gap. Because education is positively associated with awareness of elite party polarization, the partisan gender gap developed earlier and is consistently larger among those with college degrees. The study finds support for this argument from decades of American National Election Studies data and a new large dataset of decades of pooled individual-level Gallup survey responses.

scholarly journals The RELEVANCE OF THE CIPPO MODEL IN THE EVALUATION OF INDUSTRIAL WORK PRACTICES PROGRAMS IN INTEGRATED ISLAMIC VOCATIONAL SCHOOL

2021 ◽  
Vol 7 (1) ◽  
pp. 1-15
Author(s):  
Nur Anisah
Keyword(s):  
Human Resources ◽  
Industrial Relations ◽  
Quantitative Description ◽  
Work Practice ◽  
Vocational School ◽  
Work Practices ◽  
Input Process ◽  
Industrial Practice ◽  
Industrial Work ◽  
Process Product

This study aims to evaluate the industrial work practice program at the Integrated Islamic Vocational School through the Context, Input, Process, Product and Outcome approaches. This research is a quantitative description. The method in this study using a questionnaire. The research sample was one principal, two deputy head of industrial relations, one deputy head of curriculum, four teachers who supervised the industrial practice program, and 133 students. The results of the study show the suitability or relevance of the dimensions: 1) Context consists of the goals, competencies and work ethic of students as well as links and matches; 2) Input consists of planning, provisioning, curriculum, students, human resources, infrastructure and financing; 3) Process, consisting of mapping, implementation, monitoring, effectiveness; 4) Product consists of a competency test and certification; 5) Outcome consisted of student absorption and change in attitude skills. The results of the research can contribute to evaluating the overall industrial work practice program from various dimensions, so that it can increase the competency absorption of Integrated Islamic Vocational Schools in the business and industrial world.

scholarly journals A COVID-19 Risk Assessment for the US Labor Force

2020 ◽  
Author(s):  
Samantha Maher ◽  
Alexandra E Hill ◽  
Peter Britton ◽  
Eli P. Fenichel ◽  
Peter Daszak ◽  
...  
Keyword(s):  
At Risk ◽  
Health Risk ◽  
Return To Work ◽  
Control Measures ◽  
Social Risk ◽  
Social Risk Factors ◽  
Individual Level ◽  
Important Variation ◽  
Level Data ◽  
The Us

AbstractThe consequences of COVID-19 infection varies substantially based on individual social risk factors and predisposing health conditions. Understanding this variability may be critical for targeting COVID-19 control measures, resources and policies, including efforts to return people back to the workplace. We compiled individual level data from the National Health Information Survey and Quarterly Census of Earnings and Wages to estimate the number of at-risk workers for each US county and industry, accounting for both social and health risks. Nearly 80% of all workers have at least one health risk and 11% are over 60 with an additional health risk. We document important variation in the at-risk population across states, counties, and industries that could provide a strategic underpinning to a staged return to work.One Sentence SummaryThere is important variability in the proportion of the US workforce at risk for COVID-19 complications across regions, counties, and industries that should be considered when targeting control and relief policies, and a staged return to work.

scholarly journals Management of industrial work practices in improving student competence and satisfaction of the industrial as a partner vocational school

2021 ◽  
Vol 6 (2) ◽  
pp. 552
Author(s):  
Silvana Wulansari
Keyword(s):  
Work Practice ◽  
Vocational School ◽  
Work Culture ◽  
Work Practices ◽  
Business World ◽  
Industrial Work ◽  
Implementation Guidelines ◽  
Maximum Work ◽  
Planning Implementation

This study describes the planning, implementation, and evaluation of industrial work practices in improving student competence and satisfaction of the industrial world as a working partner of a vocational school. The implementation of industrial work practices is in following the dual system education implementation guidelines. Management of industrial work practices from planning, implementation, and evaluation is still experiencing obstacles. The results of the satisfaction survey show that the competence of students is not in by the needs and work culture of the industry, school supervisors are not maximized in monitoring the development and progress of students in the industry, there are still many students who are not competent in operating computers, the industry assignments to students that are not in following the competence of expertise in their field so that the objectives in competency mapping have not been achieved. School supervisors have not completely informed about the involvement of the industrial world business world in the implementation of industrial work practices. Practical work provides additional knowledge and skills of students so that competency gaps in the mapping of competency skills can be minimized, but these competencies do not yet cover the entire competency gap. The implementation of work practice for 3 (three) months is quite effective, because with this duration students perform certain tasks repeatedly to improve student competence in completing assignments and maximum work results, however, it was still found that students were not responsive enough in other assignments given. The evaluation of industrial work practice management with the analysis that has been carried out so far is quite good, but the follow-up actions have not provided an improvement in the performance of the management team as a whole so that the mismatches keep recurring in the implementation of the next work practice.

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