Evaluating the prevalence and nature of blat in post-Soviet societies

2014 ◽  
Vol 41 (9) ◽  
pp. 747-759 ◽  
Author(s):  
Colin C. Williams ◽  
Olga Onoshchenko
Keyword(s):  
Empirical Evaluation ◽  
Structured Interviews ◽  
Content Type ◽  
Face To Face ◽  
Goods And Services ◽  
Personal Connections ◽  
Stratified Sample ◽  
Nuanced Understanding ◽  
The City

Purpose – The purpose of this paper is to evaluate the extent to which the practice of using personal networks to obtain goods and services or to circumvent formal procedures, known as blat in the Soviet era, persists in post-Soviet societies and whether its character has altered. Design/methodology/approach – To do this, the prevalence and nature of blat in the education sector in the city of Mykolayiv in Ukraine is analysed using 200 face-to-face structured interviews with a spatially stratified sample of Mykolayiv residents and 30 follow-up semi-structured in-depth interviews. Findings – The finding is that blat is widely used to gain places in kindergarten, schools and universities. However, unlike Soviet era blat which took the form of non-monetised friendly help in the market-oriented society of post-Soviet Ukraine, both possessing control over access to assets such as education, as well as possessing personal connections to those with control over access to these assets, is increasingly viewed as a commodity to be bought and sold, and illicit informal monetary payments are now commonplace. The result is that nepotism, cronyism, bribery and corruption hinder meritocratic processes. Research limitations/implications – This paper examines the prevalence and nature of blat in just one sector in one post-Soviet country. An analysis across a wider range of sectors in various post-Soviet societies is now required to develop a more context-bound and nuanced understanding of blat in post-Soviet societies. Originality/value – This is the first in-depth empirical evaluation of the prevalence and nature of blat in contemporary post-Soviet societies.

Evaluating the role of blat in finding graduate employment in post-Soviet Ukraine

2014 ◽  
Vol 36 (3) ◽  
pp. 254-265 ◽  
Author(s):  
Olga Onoshchenko ◽  
Colin C. Williams
Keyword(s):  
Social Relations ◽  
Social Practice ◽  
Structured Interviews ◽  
Content Type ◽  
Face To Face ◽  
Graduate Employment ◽  
Personal Connections ◽  
The City ◽  
Formal Procedures

Purpose – This paper aims to evaluate the use of personal connections to circumvent formal procedures, known as blat in the Soviet era, in post-Soviet societies by studying its role in graduate employment recruitment. Design/methodology/approach – To do this, the extent to which and how blat is used by graduates to find a job in the city of Mykolayiv in Ukraine is analysed through 85 face-to-face structured interviews with those who in the past seven years have sought employment after graduating from university. Findings – The finding is that blat is widely used by graduates to find a job. However, contrary to the existing literature which suggests that blat has become commodified in post-Soviet market societies with monetary payment being requested by and given to personal connections “pulling strings”, no evidence is found that this is the case. Instead, this remains a non-monetised form of friendly help by and for close social relations, akin to the Soviet era, and is viewed in a positive or neutral manner by participants even though its consequences can be to circumvent meritocratic formal recruitment procedures and foster nepotism and cronyism. Research limitations/implications – This study of blat is limited to analysing graduate recruitment in one city in Ukraine. Broader empirical research on the contemporary role of blat in this and other spheres in post-Soviet societies and beyond is now required so as to develop a more nuanced context-bound understanding of both the positive and negative facets of this social practice in contemporary societies. Originality/value – This study reveals that blat is commonly used to find graduate jobs and is widely viewed as a socially acceptable practice, despite hindering meritocratic recruitment procedures.

scholarly journals The new official tourism website of the city of porto: promoting tourism and a wine destination

2012 ◽  
Vol 5 (1) ◽  
pp. 97-123
Author(s):  
João Pedro Capelo ◽  
Susana Ribeiro ◽  
Maria José Ferreira ◽  
Ana Paula Marques ◽  
Fernando Russel Pinto ◽  
...  
Keyword(s):  
Information System ◽  
Early Stage ◽  
Remote Access ◽  
Trip Planning ◽  
Face To Face ◽  
Goods And Services ◽  
Integrated Information System ◽  
Return Journey ◽  
The City

The new website of the city of Porto (www.visitporto.travel), that started development in early 2010 and was activated in May 2011, functions as a tourism marketplace combined with an integrated information system for tourism. This is achieved by combining a series of tools and technologies that provide information and advice and support the acquisition of goods and services. Starting from the early stage of trip planning and remote access (telephone, SMS, email and web), proceeding to the arrival into the city and face to face interactions in e.g. tourist shops, combined with other means of self-information and acquisition of goods and services (e.g. PortoCard), supporting the visit all the way up to eventually leaving the city to visit other destinations, such as the vineyards of the Douro Valley, and coming back to Porto for the return journey, and finishing with the process of feedback and follow-up. This paper describes the rationale behind the creation of this website that intends to be a tourism gateway to the Metropolitan Area of Porto and Northern Portugal with special emphasis on the Douro Valley, and the experience behind the process of designing, implementing and rolling out the new portal, and adapting it to user feedback. Although the website is still under active development some parts of it are already considered to be a success. The most important result seems to be that the website is working as a rally point for the tourism ecosystem, fostering the development of synergies between the different players.

Identifying the preference of buyers of single-family homes in Dammam, Saudi Arabia

2019 ◽  
Vol 13 (2) ◽  
pp. 165-184
Author(s):  
Ameen Bin Mohanna ◽  
Ali Alqahtany
Keyword(s):  
Saudi Arabia ◽  
Literature Review ◽  
Design Methodology ◽  
Single Family ◽  
Structured Interviews ◽  
Content Type ◽  
Face To Face ◽  
The Government ◽  
The City ◽  
Privacy Level

Purpose The purpose of this study is to identify the preferred characteristics of buyers of single-family homes in Saudi Arabia with an emphasis on the city of Dammam. Design/methodology/approach Data were collected using face-to-face structured interviews conducted from November 2016 to May 2017 with 177 owners of single-family homes that were purchased between 2010 and the first quarter of 2017. Findings The findings indicate that homes can be divided into three types: villas, detached duplexes and semi-detached duplexes. Also, more than three-quarters of the respondents purchased their homes through mortgages from either lenders or the government. It seems we find that the advantages of the detached duplex, particularly its privacy level, over other types of single-family homes induce homebuyers to choose this home type. Originality/value In this study, the authors analyze housing preferences among various segments of the Saudi society, in the city of Dammam, to understand the housing supply in Saudi Arabia. Only a few studies have investigated the preferences of homebuyers in Saudi Arabia. Below the authors provide a literature review, discuss data and methods and results, as well as provide concluding remarks.

Immigrant entrepreneurs in Antofagasta, Chile

2018 ◽  
Vol 31 (3) ◽  
pp. 450-470 ◽  
Author(s):  
Luis Miguel Rodrigo ◽  
Gianni Romaní ◽  
Emilio Ricci
Keyword(s):  
Local Development ◽  
Local Economy ◽  
Wealth Creation ◽  
Content Type ◽  
Face To Face ◽  
Goods And Services ◽  
Immigrant Entrepreneurs ◽  
New Type ◽  
The City ◽  
Structured Questionnaire

Purpose The purpose of this paper is to characterize the immigrant entrepreneurs of the Region of Antofagasta and identify their contribution to local development. Design/methodology/approach This is a descriptive study with a quantitative approach. Face-to-face interviews using a structured questionnaire were carried out with a sample of 314 immigrant entrepreneurs in the city of Antofagasta. The data were analysed using descriptive statistics and mean difference. Findings The results show a new type of entrepreneur that cannot be fully described by the theories developed for South–North immigrant entrepreneurs. The concept of the South–South entrepreneur is therefore proposed, in order to categorise these entrepreneurs and explain their behaviour, with the conclusion that this group makes a significant contribution to the local economy, both in terms of job and wealth creation and by broadening the availability of goods and services. Practical implications Given that immigrant entrepreneurs are a valuable socio-economic asset to the city in terms of job and wealth creation and service diversification, public administrations should endeavour to support these individuals and attract them to the city. Social implications Knowledge of the contribution of this group will lead to a greater acceptance of immigrants who have recently been rejected by certain sectors of the population. Originality/value This study reveals the existence of a group of immigrant entrepreneurs whose characteristics and contribution to local development were previously not known.

Social urbanism: public policy and place brand

2019 ◽  
Vol 12 (3) ◽  
pp. 326-337 ◽  
Author(s):  
Caroline Doyle
Keyword(s):  
Public Policy ◽  
Social Problem ◽  
Local Governments ◽  
Structured Interviews ◽  
Content Type ◽  
Study Approach ◽  
Local Stakeholders ◽  
Place Brand ◽  
The City

PurposeThis paper aims to focus on how a public policy designed to address a social problem ultimately became the place brand.Design/methodology/approachThis paper uses a qualitative case study approach focusing on the city of Medellín, Colombia. It draws from fieldwork conducted in Medellín over 2014 and 2015, including semi-structured interviews with an array of local stakeholders.FindingsThe paper concludes that local governments should be aware that the policymaking process can become part of their branding. It also shows the importance of the continual involvement of stakeholders in the place brand process to ensure it is a sustainable brand.Originality/valueThere are limited studies which focus on how a public policy designed to address a social problem ultimately becomes the place brand. This paper shows how a public policy, social urbanism, became the branding of Medellín.

A new index to measure cost of living for expatriates in cities

2018 ◽  
Vol 28 (3) ◽  
pp. 295-317
Author(s):  
Khee Giap Tan ◽  
Nguyen Trieu Duong Luu ◽  
Le Phuong Anh Nguyen
Keyword(s):  
New York ◽  
Hong Kong ◽  
Quality Data ◽  
Cost Of Living ◽  
Content Type ◽  
Goods And Services ◽  
Commercial Research ◽  
The Cost ◽  
Cost Of Living Index ◽  
The City

Purpose Cost of living is an important consideration for the decision-making of expatriates and investment decisions of businesses. As competition between cities for talent and capital becomes global instead of national, the need for timely and internationally comparable information on global cities’ cost of living increases. While commercial research houses frequently publish cost of living surveys, these reports can be lacking in terms of scientific rigour. In this context, this paper aims to contribute to the literature by formulating a comprehensive and rigorous methodology to compare the cost of living for expatriates in 103 world’s major cities. Design/methodology/approach A cost of living index for expatriates composed of the ten consumption categories is constructed. The results from the study covers a study period from 2005 to 2014 in 103 cities. More than 280 individual prices of 165 goods and services have been compiled for each city in the calculation of the cost of living index for expatriates. New York has been chosen as the base city for the study, with other cities being benchmarked against it. A larger cost of living index for expatriates implies that the city is more expensive for expatriates to live in and vice versa. Findings While the authors generate the cost of living rankings for expatriates for 103 cities worldwide, in this paper, the authors focus on five key cities, namely, London, Hong Kong, Singapore, Tokyo and Zurich, as they are global financial centres. In 2013, the latest year for which data are available, Zurich was the most expensive for expatriates among the five cities, followed by Singapore, Tokyo, London and Hong Kong. These results pertain to the cost of living for expatriates, and cities compare very differently in terms of cost of living for ordinary residents, as ordinary residents follow different consumption patterns from expatriates. Originality/value Cost of living in the destination city is a major consideration for professionals who look to relocate, and organisations factor such calculations in their decisions to post employees overseas and design commensurate compensation packages. This paper develops a comprehensive and rigorous methodology for measuring and comparing cost of living for expatriates around the world. The value-addition lies in the fact that the authors are able to differentiate between expatriates and ordinary residents, which has not been done in the existing literature. They use higher quality data and generate an index that is not sensitive to the choice of base city.

Juggling on the line

2015 ◽  
Vol 37 (4) ◽  
pp. 459-474 ◽  
Author(s):  
Samantha Evans
Keyword(s):  
Critical Role ◽  
Case Study Research ◽  
Critical Factor ◽  
Employee Relations ◽  
Front Line ◽  
Structured Interviews ◽  
Line Managers ◽  
Content Type ◽  
Nuanced Understanding ◽  
High Level

Purpose – The purpose of this paper is to examine the interplay between the role of front line managers (FLMs) and their contribution to the reported gap between intended and actual human resource management (HRM). Design/methodology/approach – The findings draw on case study research using 51 semi-structured interviews with managers across two UK retail organisations between 2012 and 2013. Findings – This paper argues that FLMs are key agents in people management and play a critical role in the gap between intended and actual employee relations (ER) and HRM. The research found that these managers held a high level of responsibility for people management, but experienced a lack of institutional support, monitoring or incentives to implement according to central policy. This provided an opportunity for them to modify or resist intended policy and the tensions inherent in their role were a critical factor in this manipulation of their people management responsibilities. Research limitations/implications – The data were collected from only one industry and two organisations so the conclusions need to be considered within these limitations. Practical implications – Efforts to address the gap between intended and actual ER/HRM within organisations will need to consider the role tensions of both front line and middle managers. Originality/value – This research provides a more nuanced understanding of the interplay between FLMs and the gap between intended and actual HRM within organisations. It addresses the issue of FLMs receiving less attention in the HRM-line management literature and the call to research their role in the translation of policy into practice.

Is this mine? Psychological ownership and the social media follower

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Caroline S.L. Tan
Keyword(s):  
Social Media ◽  
Design Methodology ◽  
Vital Role ◽  
Psychological Ownership ◽  
Structured Interviews ◽  
Content Type ◽  
Face To Face ◽  
The Social ◽  
Social Currency ◽  
Different Levels

Purpose The purpose of this study is to examine psychological ownership (PO) experienced by followers of social media influencers toward both influencer and the product. Design/methodology/approach Data were collected using face-to-face semi-structured interviews that were conducted with 30 respondents and analyzed using thematic analysis. Findings The study demonstrated that the PO experienced by the follower changes under different conditions resulting from perceived value, social currency and follower activity. Social currency plays a vital role in determining the target of PO, often affecting the narrative by the follower. Originality/value To the best of the author’s knowledge, this is the first paper to examine the transference of PO between product and influencer as experienced by the follower. It provides an understanding on PO that is experienced in different levels of intensity and changes depending on the motive of the follower; hence, transference of PO occurs and it is not a static.

Municipal solid waste management in Kitwe City

2018 ◽  
Vol 29 (6) ◽  
pp. 1075-1092
Author(s):  
Bupe Getrude Mwanza ◽  
Charles Mbohwa ◽  
Arnesh Telukdarie
Keyword(s):  
Waste Management ◽  
Municipal Solid Waste ◽  
Solid Waste ◽  
Solid Waste Management ◽  
Research Work ◽  
Municipal Solid Waste Management ◽  
Structured Interviews ◽  
Municipal Solid Wastes ◽  
Content Type ◽  
The City

Purpose The purpose of this paper is to review the present municipal solid wastes (MSWs) management system, from an engineering management (EM) perspective, for the City of Kitwe while proposing a levers-driven sustainable municipal solid waste management (MSWM) model focussing on improving waste management (WM). Design/methodology/approach The research work involves four stages. First, a comprehensive review of literature is conducted on MSWM. Second, structured interviews are conducted with key experts in solid waste management in the City of Kitwe in order to enhance the knowledge inputs. Third, direct observations and an interview with a WM driver are conducted in order to understand; the collection, disposal and treatment options for MSWs. Lastly, a sustainable model for managing MSWs is proposed Findings The research findings indicate that the existing MSW system for the city is highly unsustainable and lacks EM methodologies. There are still a number of challenges in the management of MSWs which include: lack of proper collection and storage of MSWs; lack of an engineered landfill; lack of waste recovery and treatment systems; and lack of public education aimed at reducing and separating MSWs. Practical implications A correct and detailed database for waste generation, collection, treatment and disposal is needed for the City of Kitwe. The system is necessary for WM resources allocation as well as for planning sustainable WM projects. The proposed model has been developed based on the actual observations, data collection and analysis. Originality/value The research identifies a gap in the management of MSWs for the City of Kitwe. This work is original as no similar MSW model has been proposed globally and specific for a developing economy such as Africa.

A place to work: examining workplace location attributes that appeal to generation Y and Z talent

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Wasuthon Wisuchat ◽  
Viriya Taecharungroj
Keyword(s):  
Generation Y ◽  
Low Cost ◽  
Rapid Development ◽  
Traffic Density ◽  
Structured Interviews ◽  
Content Type ◽  
Work Activities ◽  
Development Plans ◽  
The City ◽  
Practical Implications

Purpose This paper aims to identify and to compare workplace location attributes that appealed to Generation Y and Z talent. Design/methodology/approach Semi-structured interviews were conducted with 12 participants to identify workplace location attributes. Choice-based conjoint surveys were collected from 750 Generation Y and Z individuals in the talent pool of Bangkok, Thailand to compare the importance of attributes. Findings The most important workplace location attribute was the availability and diversity of restaurants followed by place appearance, traffic density, availability of public workspaces, public transport and after-work activities. Transport-related attributes were more important for older generations, whereas public workspaces and place appearance were more important for younger talent. Practical implications To attract talent, the Bangkok Metropolitan Administration (BMA) should address the weaknesses of potential workplace locations through efficient, low-cost and rapid development plans. Although Bangkok is known for street food, BMA policies that promote restaurants as the most important attribute are limited. The BMA should initiate plans to promote the availability and diversity of restaurants. Innovation districts in Bangkok should connect to restaurants and food networks in their vicinity. Originality/value The existing literature explored factors that attract talent at the city level, but no study has investigated attractiveness at the workplace location level. Despite some similarities, workplace location attributes identified in this study were more specific than city-level attributes.

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