Can the staff recognition ensure planned process of organizational change?

2016 ◽  
Vol 29 (5) ◽  
pp. 782-792 ◽  
Author(s):  
Amira Sghari

Purpose Employee recognition is presented in the literature as a mean to achieve change according to a schedule already established by the management of the enterprise (planning process). Such an approach overlooks the fact that organizational change can be explained by other processes such as the political process, the interpretive process, the incremental process and the complex process. Each of these processes offers specific characteristics of change. Through this research, the author tries to answer the following question, while driving an organizational change project does employee recognition favour a change according to the planned process? The paper aims to discuss these issues. Design/methodology/approach To answer the research question, a qualitative research case study is conducted within Basic Bank, a banking leader institution on the Tunisian market. The author analysed a proposed change induced by the implementation of a Global Banking System. Findings The results show that monetary recognition helps develop employee motivation to change, thus, ensuring a planned change. However, its variability has encouraged the emergence of conflicts between the actors resulting in an increase of change according to the political process. Originality/value Found results enrich the previous work on the role of the staff recognition in the change process. Its originality lies in the study of the relationship between employee recognition and explanatory process of change in a dynamic perspective which enables having an overall view on the evolution of this relationship throughout the implementation of the change.

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Zsuzsanna Győri ◽  
Borbála Benedek

Purpose The purpose of this paper is to discuss the stakeholders of debt settlement programmes in general and some lessons learnt from the most significant debt settlement programmes of recent years in Hungary. The study also presents a planned debt settlement programme in Hungary. The paper explores and details behaviours and motivations of different stakeholders in debt settlement in general and also with reference to a specific case study. As for its main research question, the paper seeks to identify the preconditions of a successful debt settlement programme with specially emphasis on the poor. Design/methodology/approach Data from semi-structured in-depth expert interviews, documents and former research papers were collected for identifying previous Hungarian debt settlement programmes and potential lessons learnt. After a general discussion, based on primary and secondary sources, a case study is presented to obtain a more comprehensive understanding of opportunities and challenges of debt settlement. Findings Six preconditions of successful debt settlement targeting the poor are identified. In the case study, the existence and relevance of these preconditions are tested: the main finding is that they all are important for solving the situations, so a partial solution is not sufficient. In the scope of the case study, more precisely within the planned innovative banking solution, the motivations of the bank and the coordinator NGO are identified. On the part of the bank, motivations for solving social problems (both as far as business and moral issues are concerned) are relevant, while – as for the other party – the situation of the debtor is important to understand so that opportunities of cooperation can be identified. In addition, as other stakeholders also influence the potentials of the programme, their cooperative attitude is also needed. Research limitations/implications Limitations consist in generalisation: the study presents some cases from one single country and finally it focuses only on one specific case in one specific social and economic context in Hungary. Having recognized this risk, the author opted for basing research questions on theory, documented the process in detail, and also used triangulation through applying a multiple data collection (interview, content analysis, literature review) method. Practical implications Besides presenting an academic understanding of the phenomena, the goal of the study is to contextualize and interpret the case, to help the realization of currently frozen initiatives and to promote similar future ones. Social implications Indebtedness is a stressful situation affecting families, smaller communities and broader society as well. The planned cooperation of BAGázs and MagNet tries to help people excluded from the banking system. So that a deeper debt trap can be avoided, the goal of this programme is to purchase, partially discharge and reschedule pre-accumulated debts of carefully selected people who have regular income and are willing to undertake bearable repayment. The idea is very innovative with literally no good practice to follow. The research seeks to clarify the pitfalls and opportunities to help the realization of the project and similar future ones. Originality/value A certain form of values-based banking concerns the financial inclusion of the poor, e.g. debt settlement. Nevertheless, over-indebtedness and the settlement of existing debts as well as the relevance of such issues to the financial inclusion are not emphasized enough in the literature or in practice. Besides presenting an academic understanding of the phenomena, the goal of the study is to contextualize and interpret the case, to help the realization of currently frozen initiatives and to promote similar future ones.


2020 ◽  
Vol 28 (2) ◽  
pp. 251-275 ◽  
Author(s):  
Francesco Campanella ◽  
Francesco Gangi ◽  
Mario Mustilli ◽  
Luana Serino

Purpose This paper aims to deal with the perceptions of banks’ managers about some criteria for assessing creditworthiness related to firms and how these criteria affect non-performing loans (NPLs). The paper wants to respond to the following research question: “Which criteria influence the magnitude of NPLs?” The evidence is based on the improvement of credit quality in the Italian banking system, which the authors study in aggregate and size-specific analyses, creating two subsamples (large and small banks). Design/methodology/approach The methodology used was a mixed method approach. The values of the variables were quantified according to the information derived from Thomson Reuters (Eikon, Datastream), the financial reporting of the banks and questionnaires directly administered to the bank managers. Findings This research about loans selection criteria provides useful indications for “The Basel Framework”. The results show that managers of the large banks are improving the approach of allocating the loans; the managers of the small banks are getting worse in the period 2006-2016. Therefore, it should be valuable to build a new standard about qualitative and quantitative criteria to recognize credit risk. In particular, these criteria could be adopted to reduce NPLs, and they should be different in small banks and large banks. Originality/value The study is part of empirical research investigating the causes of the significant increase in NPLs in the Italian banking system in 2006-2016. Most research interprets the increase in NPLs in the Italian banking system only as an effect of the crisis in the Italian entrepreneurial system. This research offers a different interpretation of the problem, interpreting the phenomenon as a delay of the banking system in investing in an effective information criterion.


Significance The military leadership has seized control of the political process, but has shown little interest in assuming formal power, often demonstrating sympathies with protesters while preserving the constitutional order. Impacts The prime minister and interim president may be pushed to quit as a concession. Elections planned for July 4 may be postponed if unrest grows. The economy may suffer as tourism will decline and foreign investors will hesitate to become involved in an uncertain energy sector.


Significance A range of parties, old and new, are battling for the attention of two broad electoral constituencies, one inclined towards Europe, and the other looking east to Russia. Moscow has a clear interest in its Socialist allies winning, but that outcome is uncertain. Impacts Perceptions that the political process (regardless of victors) is controlled by oligarchs will dampen investor interest. The EU is already concerned about some of its notional allies in government but would prefer a pro-Western to a pro-Moscow government. The longer-term drift, economic and ultimately political, is towards the EU.


2015 ◽  
Vol 23 (1) ◽  
pp. 84-102 ◽  
Author(s):  
Luisa Ana Unda ◽  
Julie Margret

Purpose – The aim of this study is to analyse the transformation of the Ecuadorian financial system using the regulatory dialectic approach (Kane, 1977). This research examines the initial conditions and motivating factors of the reform process, as well as the interplay between government and bankers during the period 2007-2012. Design/methodology/approach – Kane’s regulatory dialectic suggests that regulation of financial institutions is a series of cyclical interactions between opposing political and economic forces. Three main stages are identified: thesis (measures and regulatory actions), antithesis (avoidance/lobby against those reforms) and synthesis (adaptive reregulation resulting from the interaction between interest groups). Findings – Since 2007, the government focused on regulating interest rates, developing a liquidity fund for banking emergencies, increasing taxation and restricting international capital flows. These government initiatives took place against a background of conflicting interests. Private bankers opposed the majority regarding them as burdensome new rules, rather than enlightened reforms. Publicly, these reforms as intended by the government were seemingly supported. Finally through the political process, they were approved. To date, these reforms have strengthened the financial system, produced encouraging social policy results and placed the financial sector to serve the government’s development strategy. Originality/value – Using Kane’s notion of regulatory dialectic, we explain the process of financial reform in Ecuador as part of a cyclical interaction between opposing forces. Drawing on this framework enabled insight into the nature of government intervention. Hence, we show how that intervention affected the growth, development and structure of the banking system.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Marieke van den Brink

Purpose The purpose of this paper is to advance knowledge of organizational change towards diversity by bringing together concepts from organizational learning and diversity studies. Design/methodology/approach This longitudinal study was conducted over two years. It involved interviews, observation of meetings and consultation of documentation and the analysis focused on organizational learning. The key research question was how do organizational members institutionalize their individual learning process to change in organizational cultures, routines and structures in a sustainable way? Findings The results showed that there had been learning at the individual level but this did not necessarily mean that participants had been able to transfer their learning into behaviour change. Research limitations/implications The research suggested that training alone may not be sufficient to promote effective organizational change regarding diversity. Additional measures are likely to be required, for example, including diversity targets in performance management plans and reviews. Practical implications In order to achieve greater diversity, organizations are likely to need to use a number of methods to supplement initial training. Social implications This research gives insight into how greater diversity may be achieved in organizations. Originality/value Previous literature understates the complexity of the change processes for enhanced diversity to be sustained in organizations. This study has originality in its focus on organizational learning.


Significance According to these results, Jovenel Moise of the Haitian Party of Bald Heads (PHTK) won a first-round victory with 55.67% of the vote, defeating Jude Celestin of Alternative League for Haitian Progress and Empowerment (Lapeh), who gained just 19.52%. The elections were a rerun of those originally held on October 25, 2015, in which Moise won 32.8% of the vote to Celestin’s 25.2%. Impacts Protests are likely in the run-up to the result’s confirmation, as voters express their dissatisfaction with the political process. The restoration of democratic process should unlock more international aid, some of which was suspended during the political impasse. Security issues will remain a key challenge, exacerbated by the economic damage caused by Hurricane Matthew.


Significance This is the latest in a series of deadly terrorist attacks attributed to al-Shabaab since late July hitting high-profile targets in Mogadishu. The militant group is succeeding in carrying out these strikes as the country prepares for a political transition. Impacts The United States and other Western backers of the Somali government will step up security support to safeguard the elections. Al-Shabaab will accelerate complex attacks into November aimed at soft targets. The attacks will fail to disrupt upcoming indirect elections but could undermine confidence in security and the political process.


Significance Abbas’s unwavering commitment to a moribund peace process that only deepened Israel’s hold on the occupied Palestinian territories has left him bereft of popular legitimacy. A chain-smoking octogenarian, he has suffered several recent health scares, heating up competition among those looking to succeed him. Impacts The political process with Israel will stay frozen, regardless of a reportedly imminent US peace proposal, which is seen as dead on arrival. Potential leadership candidates will be under pressure to sound hawkish on security cooperation with Israel. Some contenders will begin to reach out to regional powers, notably Saudi Arabia and Egypt, who will provide low-key support.


Significance Burgeoning international trade and skill-biased technological change has raised the fortunes of university graduates while lowering the prospects of those with less education. President Joe Biden's administration is seeking to address many of the areas that have been identified as underlying sources of inequality. Impacts Vicious cycles of poor health, education and declining personal finances have created a group of society with reactionary political views. Populist politicians benefited from a generation of lost economic prospects, but state intervention and redistribution are winning support. Rising numbers of very rich people backed policies to raise their own wealth, and the wealthy continue to influence the political process.


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