Designers in Organisations

Author(s):  
P. M. Wognum

Design processes in current industrial contexts require integration between different disciplines and functions, not only within an organisation but also across organisational and even national borders. Many barriers to integration can be observed, however, in multi-disciplinary and multifunctional design projects. One of these barriers is the lack of organisational, management, and social knowledge and skills, on the level of team members as well as on the level of project management. To achieve a sufficient level of integration technical knowledge and skills are necessary but not sufficient. Organisational, management, and social skills are necessary too. In our research on organisation and management of business processes we have found that this last category of knowledge needs improvement for the largest part of design team members and managers. As designers are professionals who have been employed because of their knowledge and skills, gained through prior academic or professional education, the question can be asked to what extent organisational, management, and social knowledge is included in this education. One way to answer this question is by studying the knowledge and skills deemed important for performing design tasks. An important source of this knowledge can be found in journal articles in the area of engineering design. The authors of these articles are in most cases also the ones transferring this knowledge to future designers. In this paper, a study of 94 recently published journals articles is described, which reveals, that organisational, management, and social skills are not yet a major focus of attention. In particular the number of empirical studies on the organisational, social, and managerial behaviour of designers in practical contexts is scarce in the engineering research community. These results will be confronted with results from management and social sciences research. We argue that the gap between these two fields of research needs to be bridged to better prepare designers for their task in current industrial contexts.

2021 ◽  
Vol 10 (2) ◽  
pp. e000839
Author(s):  
Heather Cassie ◽  
Vinay Mistry ◽  
Laura Beaton ◽  
Irene Black ◽  
Janet E Clarkson ◽  
...  

ObjectivesEnsuring that healthcare is patient-centred, safe and harm free is the cornerstone of the NHS. The Scottish Patient Safety Programme (SPSP) is a national initiative to support the provision of safe, high-quality care. SPSP promotes a coordinated approach to quality improvement (QI) in primary care by providing evidence-based methods, such as the Institute for Healthcare Improvement’s Breakthrough Series Collaborative methodology. These methods are relatively untested within dentistry. The aim of this study was to evaluate the impact to inform the development and implementation of improvement collaboratives as a means for QI in primary care dentistry.DesignA multimethod study underpinned by the Theoretical Domains Framework and the Kirkpatrick model. Quantitative data were collected using baseline and follow-up questionnaires, designed to explore beliefs and behaviours towards improving quality in practice. Qualitative data were gathered using interviews with dental team members and practice-based case studies.ResultsOne hundred and eleven dental team members completed the baseline questionnaire. Follow-up questionnaires were returned by 79 team members. Twelve practices, including two case studies, participated in evaluation interviews. Findings identified positive beliefs and increased knowledge and skills towards QI, as well as increased confidence about using QI methodologies in practice. Barriers included time, poor patient and team engagement, communication and leadership. Facilitators included team working, clear roles, strong leadership, training, peer support and visible benefits. Participants’ knowledge and skills were identified as an area for improvement.ConclusionsFindings demonstrate increased knowledge, skills and confidence in relation to QI methodology and highlight areas for improvement. This is an example of partnership working between the Scottish Government and NHSScotland towards a shared ambition to provide safe care to every patient. More work is required to evaluate the sustainability and transferability of improvement collaboratives as a means for QI in dentistry and wider primary care.


2019 ◽  
Vol 25 (6) ◽  
pp. 1291-1316 ◽  
Author(s):  
Sarah Zelt ◽  
Jan Recker ◽  
Theresa Schmiedel ◽  
Jan vom Brocke

Purpose Many researchers and practitioners suggest a contingent instead of a “one size fits all” approach in business process management (BPM). The purpose of this paper is to offer a contingency theory of BPM, which proposes contingency factors relevant to the successful management of business processes and that explains how and why these contingencies impact the relationships between process management and performance. Design/methodology/approach The authors develop the theory by drawing on organizational information processing theory (OIPT) and applying an information processing (IP) perspective to the process level. Findings The premise of the model is that the process management mechanisms such as documentation, standardization or monitoring must compensate for the uncertainty and equivocality of the nature of the process that has to be managed. In turn, managing through successful adaptation is a prerequisite for process performance. Research limitations/implications The theory provides a set of testable propositions that specify the relationship between process management mechanisms and process performance. The authors also discuss implications of the new theory for further theorizing and outline empirical research strategies that can be followed to enact, evaluate and extend the theory. Practical implications The theory developed in this paper allows an alternative way to describe organizational processes and supports the derivation of context-sensitive management approaches for process documentation, standardization, monitoring, execution and coordination. Originality/value The theoretical model is novel in that it provides a contextualized view on BPM that acknowledges different types of processes and suggests different mechanisms for managing these. The authors hope the paper serves as inspiration both for further theory development as well as to empirical studies that test, refute, support or otherwise augment the arguments.


2019 ◽  
Vol 19 (3) ◽  
pp. 476
Author(s):  
Kadarwati Kadarwati ◽  
Rahmi Ulfa ◽  
Elvi Oktarina

Stroke has a negative impact on families who provide care for post-stroke patients, the effect of which is due to functional deficits experienced by post-stroke sufferers which result in dependence on families for daily activities. The research objective was to explore in depth the experiences of families caring for post-stroke sufferers in Jambi city in 2019. This study used a qualitative method with a descriptive phenomenology approach. Participants in this study amounted to nine people who were selected using purposive sampling. Data is collected by semi-structured interview in duration of 60-90 minutes. Data analysis using the colaizzi method. The results found four themes, namely: dependence on daily activities on the family, family efforts to fulfill self-care activities, constraints faced by caregivers and family expectations. Conclusion: Families experience limited knowledge and skills, difficulties in meeting patients' ADLs, changes in physical conditions, changes in rest and sleep, changes in psychological conditions, changes in social activities, and economic changes. Therefore families need to get education from doctors, nurses and stroke team members starting from the time the patient is admitted to the hospital and re-evaluated when the patient is going home, about the knowledge and skills to treat post-stroke patients at home.


2017 ◽  
Vol 1 (1) ◽  
pp. 30
Author(s):  
Wilfridus Muga

This paper aims at investigating how video-assisted quantum learning design improves the learning achievement on psychomotor aspect. This paper is constructed of review of related literature, deep investigation on journal articles and related empirical studies. Quantum teaching is an instructional design which integrates arts and feasible goals in all subjects. Quantum teaching is a shift in learning condition where interaction and interrelationship are used to maximize learning condition. In its relation to improve learning desire, a motivated and interesting media is highly needed. Video as media is integrated in the quantum strategy to maximize learning achievement particularly on the psychomotor aspect. Video contains audio, visual, and messages in form of concepts, principle, procedure, theories, application to help learners understanding a particular topic. These forms of messages are all delivered through the audio and visualisation simultaneously.


2018 ◽  
Vol 28 (1) ◽  
pp. 62-78 ◽  
Author(s):  
Yuanyuan Feng ◽  
Lorraine Richards

Purpose The purpose of this paper is to examine the concept of professional competency in current digital curation literature through the lens of competency theories in management science and organizational studies. This paper also aims to provide recommendations to articulate and expand professional competencies in future digital curation research and professional education. Design/methodology/approach The outcomes presented in this paper are based on a multi-disciplinary literature review and a qualitative content analysis. The literature review explores theoretical foundations of professional competency in management science and organizational studies and how the concept of professional competency is used in digital curation literature. The content analysis scrutinizes 16 digital curation publications that have discussed professional competency, with an in-depth examination of seven empirical studies in these publications. Findings The findings include: the concept of professional competency is inconsistently used in digital curation literature, the digital curation literature exhibits disparate coverage of different types of professional competencies, and the digital curation empirical studies often narrowly operationalize the concept of professional competency but the empirical studies using multiple or in-depth qualitative methods yield more comprehensive findings reflecting a broader scope of the concept. Originality/value Although past research focused on the competencies required for digital curation, there is no research scrutinizing the conceptual construct of professional competency in the digital curation literature. This paper will be of value to digital curation researchers and educators to better determine the competencies needed for digital curators as an emerging profession.


2021 ◽  
Vol 3 (1) ◽  
pp. 224-232
Author(s):  
Kirill Y. Kazantsev

Increasingly complex business processes and rapidly changing market conditions force employers to invest more and more resources in human resources development. At the same time, it is not just the professional knowledge and skills of a particular employee that come first, but also their ability to adapt to changing market circumstances. Most Russian higher education institutions are focused on transferring to future specialists a structured system of knowledge and skills that fit into the concept of "hard skills"(skills that can be easily taught and the result of training can be measured), but the current market situation increasingly requires the development of "soft skills" - universal competencies that are difficult to quantify (ability to work in a team, balance, engagement, dedication), but which significantly affect the final result of the employee's work and the formation of competitive advantages of the entire enterprise. These skills contribute not only to personal professional growth, but also to improving the stability of the enterprise management system as a whole. Today, these areas of knowledge are more covered in the field of corporate education. The article considers the prerequisites for the development of the corporate education market, analyzes the existing models of building a system of professional knowledge and considers the role of professional imprinting in the training of specialists.


2020 ◽  
Vol 68 (3-4) ◽  
pp. 169-189
Author(s):  
Theresa Fritz ◽  
Wolfgang Burr

Zusammenfassung Empirische Untersuchungen zur Gründungslandschaft der deutschen Energiewirtschaft sind in der wissenschaftlichen Literatur bisher unterrepräsentiert. Im Zuge einer explorativen Darstellung von deutschen Energie-Startups wird zu Beginn ein Überblick über die Gründungsbereiche, die Gründungsteams sowie die finanzielle Lage von 126 deutschen Energie-Startups gegeben. Mithilfe einer Regressionsanalyse werden im nächsten Schritt die Einflüsse von Humankapital und technologischen Ressourcen auf die Akquise von Finanzierungsmitteln überprüft. Im Rahmen der Auswertung kann ein signifikanter Zusammenhang zwischen der Anzahl der Gründer, den individuellen Fähigkeiten der Teammitglieder sowie der Anzahl der Patente und Gebrauchsmuster auf die Akquise von Finanzierungsmitteln nachgewiesen werden. Dies legt den Schluss nahe, dass die Kombination der beiden Ressourcen Humankapital und technologisches Kapital den Aufbau von Kompetenz bei der Finanzierungsmittelakquise auf organisationaler Ebene begünstigen und zum Wachstum des Startups beitragen können. Abstract Empirical studies on the start-up landscape of the German energy industry have so far been underrepresented in the scientific literature. In the course of an exploratory presentation of German energy start-ups, an overview of the start-up areas, the founding teams and the financial situation of 126 German energy start-ups is given at the beginning. In the next step, a regression analysis is used to examine the influence of human capital and technological resources on the acquisition of funding. As part of the evaluation, a significant relationship between the number of founders, the individual skills of the team members and the number of patents and utility models on the acquisition of funding can be demonstrated. This suggests that the combination of the two resources human capital and technological capital can facilitate the development of skills in the acquisition of funding at the organizational level and contribute to the growth of the start-up.


2013 ◽  
pp. 160-181
Author(s):  
Razatulshima Ghazali ◽  
Nor Hidayati Zakaria

Activities related to Enterprise Systems (ES) are knowledge-intensive tasks, and the management of ES-related knowledge has received much attention in the Knowledge Management (KM) field. A systematic literature review of empirical studies of KM processes in the ES lifecycle identifies the KM processes most widely explored and the ES-related knowledge most often addressed. From 350 relevant book chapters, journal articles, and conference papers, 49 papers discuss KM processes in the ES lifecycle. The KM process that appears most often in studies of KM in the ES context is knowledge transfer/sharing. The type of ES-related knowledge most often studied in the literature is knowledge of the client organization.


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