scholarly journals ROLE OF SOCIAL MEDIA IN THE GOVERNMENT COMMUNICATION

Author(s):  
Liga Mirlina

Nowadays the role of social media as a communication tool is increasing. Information technologies and communication habits of society changes also the way and the form how to create communication between the government and the society in Latvia. The aim of this research study is to evaluate the role of social media in Latvian government communication by analysing the use of the social media and interaction with the public. The formation of relations between government institutions and the society is defined in different policy documents of the Latvian government. Such research methods as document analysis, content analysis and comparative analysis to measure Latvian government profiles and followers’ involvement were employed to determine how social media use contributes to co-operation between the government and the public and effective exchange of information and coordination. The ways of communication in state administration performance have been changed. It is possible to mark two important changes – firstly, the government communication goal is not just to increase public awareness, but also interaction and involvement of the public in state administration, and secondly, development of information technology and public communication habits expands and makes varied methods and forms of government communication. Different Latvian government policy documents increase the role of communication in state administration, but the communication which is implemented by Latvian state institutions is unable to overcome public distancing and the lack of interest in the state administration.

2017 ◽  
Vol 16 (2) ◽  
pp. 41-54 ◽  
Author(s):  
Peter Joyce

Purpose The purpose of this paper is to analyse the 2016 elections for Police and Crime Commissioners (PCCs) and to compare them with those that took place in 2012. It seeks to evaluate the background of the candidates who stood for office in 2016, the policies that they put forward, the results of the contests and the implications of the 2016 experience for future PCC elections. Design/methodology/approach This paper is based around several key themes – the profile of candidates who stood for election, preparations conducted prior to the contests taking place, the election campaign and issues raised during the contests, the results and the profile of elected candidates. The paper is based upon documentary research, making particular use of primary source material. Findings The research establishes that affiliation to a political party became the main route for successful candidates in 2016 and that local issues related to low-level criminality will dominate the future policing agenda. It establishes that although turnout was higher than in 2012, it remains low and that further consideration needs to be devoted to initiatives to address this for future PCC election contests. Research limitations/implications The research focusses on the 2016 elections and identifies a number of key issues that emerged during the campaign affecting the conduct of the contests which have a bearing on future PCC elections. It treats these elections as a bespoke topic and does not seek to place them within the broader context of the development of the office of PCC. Practical implications The research suggests that in order to boost voter participation in future PCC election contests, PCCs need to consider further means to advertise the importance of the role they perform and that the government should play a larger financial role in funding publicity for these elections and consider changing the method of election. Social implications The rationale for introducing PCCs was to empower the public in each police force area. However, issues that include the enhanced importance of political affiliation as a criteria for election in 2016 and the social unrepresentative nature of those who stood for election and those who secured election to this office in these contests coupled with shortcomings related to public awareness of both the role of PCCs and the timing of election contests threaten to undermine this objective. Originality/value The extensive use of primary source material ensures that the subject matter is original and its interpretation is informed by an academic perspective.


2019 ◽  
Vol 2 (2) ◽  
pp. 111
Author(s):  
Silvia Widya Kusumaningtyas ◽  
Zon Vanel

<span lang="IN">Social media is one type of new media that facilitates the process of communication among human. Social media makes it easy for users to communicate and share information in a wider range. At present, not only people use Instagram, but the government also needs to keep up with the time to participate in using Instagram as an online information media. Public Relations of the Salatiga Government is one of the public relations departments that uses Instagram as an online information media to provide information needed by the community.<br /> This research aimed to find out how the content of the information was<span>  </span>and how the role of instagram was as an information deliverance to the citizen by the public relations of Salatiga. Through qualitative methods research, data is collected by means of interviews and observations. The results showed that the Salatiga <span> </span>Government Public Relations Instagram account had a role to increase brand awareness, connect many people and as a source of information/ business promotion.Public Relations of the Salatiga Government considers that Instagram plays an active role in conveying information to the public. This is seen from the many positive responses received by the Salatiga City Government Public Relations during managing Instagram as a modern information deliverance.<span>     </span></span>


Author(s):  
Segomotso Masegonyana Keakopa ◽  
Kelvin Joseph Bwalya

This chapter provides an evaluation of ICT policy developments in Botswana. In particular, it highlights major advancements in areas of national ICT policy development and its implementation in the country. The country’s National ICT policy, Maitlamo, has been a significant factor in driving ICTs in the country. The chapter asserts that opportunities in ICT development in the country are evidenced by not only implementation of the policy but further by greater investment of financial resources by the government and the role of the private sector. Further, the chapter argues that while implementation of the national ICT policy has brought achievements in liberalisation and expansion of public services in rural areas, there are still a number of challenges to address if universal access has to be achieved. Among these are unavailability of ICT services in rural areas, high costs of the technology and the lack of public awareness on the use of technology. Proposals made at the end of the chapter call for the government to speed implementation of ICT policy, form stronger partnerships with the public sector and further balance the role of BTC vis a vis other players so that the playing field is leveled.


2021 ◽  
pp. 1-20
Author(s):  
Manish Puri ◽  
Zachary Dau ◽  
Aparna S. Varde

The Coronavirus pandemic is one of the most devastating encounters in modern times. Over 175 million cases have been recorded globally with over 3.5 million deaths. Disseminating information to billions of people during the pandemic has been challenging, and social media has been one of the key resources for the public during these excruciating circumstances. Social media and other online sources have made it easier to access information on a variety of topics. This article presents an exploration of social media trends pertinent to information on the COVID-19 pandemic, the use of several technological advances, as well as methods for evaluating their effectiveness in combating COVID-19. We examine global case studies on the use of data from various sources to tackle COVID-19, address the issue of trust between the government and the public, and shed light on the manner in which it influences the public perception of information. We delve into the role of advances in web technology and data science in curbing COVID-19 while also touching upon the impacts in the field of smart living and healthcare. We examine studies from regions around the world, explore how the pandemic has affected people from different walks of life, and peek into the utilization of advances for disseminating information as well as curbing the spread of the virus. Additionally, we briefly discuss how the works investigated here can open pathways of research to help in further enhancing the situation as we all head towards the light at the end of the tunnel, and strive to restore global normalcy.


Author(s):  
Ayse Konac ◽  
Yuksel Barut

This chapter reviews the role of media in preventing the spread of COVID-19, summarizing a selection of key ideas and examples on previous scientific studies. As a result, the role of media is crucial in the prevention of the COVID-19 spread today. It is very important for it to reflect actual, honest facts, informing the public with accuracy and objectivity and without causing any distress whilst in cooperation with the global health institutions. It is obvious that all forms of media play a very important role by raising public awareness about the importance of wearing masks, maintaining social distance, taking care of hand and body hygiene.


2020 ◽  
Vol 2 ◽  
pp. 117-122
Author(s):  
Irdha Mirdhayati ◽  
Wieda Nurwidada H. Zain ◽  
Eko Prianto ◽  
Muhammad Fauzi

The purpose of this community service was to provide knowledge and understanding of halal certificates to the public, increase public awareness of the importance of halal certificates and motivate the community to have halal certificates for those who have businesses in the scope of halal products. The service method was carried out by socializing the role of the halal certificate, giving questionnaires to participants and evaluating the questionnaire. The parameters of public halal awareness are reviewed from general knowledge about halal law, public awareness about the implementation of halal products and knowledge about the role of halal certificates. The results showed that all participants had good general knowledge of halal law, had high level of awareness of the implementation of the use of halal products and all participants have good knowledge about the role and management of halal certificates. The results of direct discussions with participants explained that micro business actors do not have a halal certificate due to the lack of socialization regarding halal certificate management by the Government. It can be concluded that basic knowledge of halal law and high awareness of halal are not sufficient to guarantee the high desire of micro-entrepreneurs to apply for halal certificates.


2021 ◽  
Author(s):  
Agus Salim

The concept of strategy is the composition of the mission in an organization or company in planning activities in order to achieve a goal and be on target by considering many aspects, namely the aspect of competition and the influence of the strength of the factors from the environment. The role of the government is very important in formulating strategies to support the development of tourism destinations, especially new destinations.There are several factors that are fulfilled in developing an area to become a tourist destination, including objects, facilities, infrastructure, transportation. In addition, in this era of all-around social media, there are so many tourist objects that are viral to the public via social media such as Instagram, TikTok, Facebook and others. Tourist attractions managers must be able to take advantage of this social media phenomenon because it will greatly impact a very significant increase in visits.In the midst of the current corona virus pandemic, it has resulted in a significant decline in the tourism sector. Therefore, the right strategy to prepare for the new normal era really needs to be prepared.


2021 ◽  
Vol 1 (1) ◽  
pp. 40-52
Author(s):  
Alexander Njeru

Purpose: Globally, effective political engagement requires candid communication between the government and its citizens. More so, citizens have the right to express how they need to be governed. On government’s part, the need to develop trust among the public should be paramount. Government should always inform citizens what it is continually doing. Furthermore, public domains ought to reflect integrity and transparency. Such is achievable through communication on many of its activities. In the recent past, government utilized traditional media to convey information to the public. Popular avenues used included television, newspapers and radio. The general objective of the study was to establish the role of social media on community mobilization Methodology: The paper used a desk study review methodology where relevant empirical literature was reviewed to identify main themes and to extract knowledge gaps. Findings: The study found out that the adoption of social media as a means of communication between the government official’s community members has an enormous impact on community mobilization for security matters and other issues. Social media platforms have enabled quick sharing of information on Barraza. The social media platforms enable this community mobilization in a cost-efficient manner Although social media use offers enormous value in public relations, there is little evidence that social networking sites are used to inform and involve governmental public opinion agencies such as the public sector. Recommendations: The study recommends that public administrators to embrace social media platforms such as Facebook, Twitter and WhatsApp due to their responsiveness and lower costs in interacting with the public administrators and amongst themselves. The respective government agencies should create awareness among the public on the importance of using digital platforms to pass or receive information on security issues


Author(s):  
Tivalen Dwirara Anggraini

The spread and addition of COVID-19 cases are certainly dangerous. Government policies and commitments from the community play an important role in the process of accelerating the handling of COVID-19. This study aims to review the policies that have been issued by the government to deal with the COVID-19 pandemic and the public to these policies. The method used in this study is a literature review. The results of this study indicate that various policies have been issued by the government in handling COVID-19 such as policies for implementing health protocols, Large-Scale Social Restrictions, and policies for fulfilling COVID-19 vaccinations in the community. The research concludes that the government and the role of the community are very important that their existence greatly influences the implementation of these policies. Public awareness is the key to success in breaking the transmission of the coronavirus, the government needs to make firm policies in efforts to handle COVID-19, and education to the public must be carried out massively.


2015 ◽  
Vol 3 (1) ◽  
pp. 49
Author(s):  
Rizky A. Prasojo ◽  
Luluk Fauziah

This study aimed to describe the role of government-community on the development in the Sedati Gede Village, Sidoarjo Regency and its supporting and inhibiting factors. This research used qualitative descriptive method. The informants in this research are Head Village (as key informan), village government, Karang Taruna and citizen. Technique data is collected by triangulation (combined), data analysis is inductive, and qualitative research results further emphasize the significance rather than generalization. The results showed that the government's role in the development of Sedatigede village was quite good and balanced. Their cooperation was mutualistic which the parties involved in understanding the position and role in rural development. The village government got the role in facilitating community and provides good guidance to the public about the purpose of the development to be carried out. Society plays a role in contributing ideas, power, and material in succession of development. Meanwhile, the supporting factors in this cooperation used human society approach and they had a good understanding of the position and its role in development. In addition, the inhibiting factor is the lack of public awareness on environmental hygiene as well as the persistence of the notion that the government was subordinate to the people and objects in development supervision.


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