scholarly journals Integrating The E In E-Marketing

Author(s):  
Judy Strauss ◽  
Adel I. El-Ansary

The domain of e-marketing is much greater than pure play and enterprise level dot-coms. E-marketing concerns the deployment of information technology to render marketing strategy and process more effective and efficient. Technology and the Internet also changed the way marketing is conducted. For example, the fundamental idea of digitizing data has transformed media and software delivery methods as well as created a new transaction channel. Also, the Internet as information equalizer has shifted the balance of power from marketer to consumer. As developed nations enter what Gartner Group calls the slope of enlightenment on the way to dropping the “e” from e-business, successful marketers will grasp the risks and rewards of various levels of information technology commitment. Fortunately, marketers do not have to personally develop the technologies, but they need to know enough to understand technology, select appropriate suppliers, and direct technology professionals in order to harness its power. In this article we define e-marketing, then present a framework for a menu of business models along with best practices. The framework is designed to ease the navigation and integration of technology in marketing strategy to fully capitalize on Internet properties and reap advantages of its role in marketing and business strategy.

2012 ◽  
pp. 1609-1620
Author(s):  
Anette Weisbecker

Cloud Computing has become the predominant paradigm in information technology for the use of distributed resources. It enables the Internet of Services where different provider offer services and compose services to new value added services. For the emerging service value chains the quality the services plays an important role. Therefore, beside software engineering methods aspects like quality of services, business models, and the interaction with the customer have to be considered during the development of cloud services. This chapter describes how these aspects can be integrated in the development process by combining software and service engineering methods and considering quality as a critical success factor in the design time.


2011 ◽  
Vol 2 (4) ◽  
pp. 17-32
Author(s):  
Sumarie Roodt ◽  
Roberto Viola

With the emergence of Web 2.0, new online trends and technologies will continually emerge and play an increasingly important role in the way businesses operate. As Web 2.0 has revolutionised the internet by shifting from a published web to a user centric, user-generated web, businesses needed to understand how to change and adapt in order to benefit from these changes. This paper analyses organisations across a variety of industries, in order to determine how Web 2.0 is influencing the way companies conduct business – how they benefit, and what the advantages and disadvantages are. The authors will try to determine whether the traditional business models are changing or simply evolving through the utilisation of Web 2.0 technologies. This research contributes to the body of knowledge regarding the use of social media in commercial organisations.


Author(s):  
Matt Zwolenski ◽  
Lee Weatherill

The Digital Universe, which consists of all the data created by PC, Sensor Networks, GPS/WiFi Location, Web Metadata, Web-Sourced Biographical Data, Mobile, Smart-Connected Devices and Next-Generation Applications (to name but a few) is altering the way we consume and measure IT and disrupting proven business models. Unprecedented and exponential data growth is presenting businesses with new and unique opportunities and challenges. As the ‘Internet of Things’ (IoT) and Third Platform continue to grow, the analysis of structured and unstructured data will drive insights that change the way businesses operate, create distinctive value, and deliver services and applications to the consumer and to each other. As enterprises and IT grapple to take advantage of these trends in order to gain share and drive revenue, they must be mindful of the Information Security and Data Protection pitfalls that lay in wait ─ hurdles that have already tripped up market leaders and minnows alike.


The whole issue of information technology is of major interest for the whole society. The new millennium has provided some of the most exciting technological advancements, which has transformed the way businesses are managed, organised, and developed. The technology is a phenomenon, and it is dramatically changing the way businesses deal with their customers. In a climate of increased competition, expansion of new technologies, possible drop in customer numbers, one way of increasing customer numbers would be by enhancing customer experiences on the internet. It is widely accepted that relationship marketing enhances with positive experience, and the internet is a key relationship building tool. The focus of the chapter is that Islamic workplace ethics believes that confidential sharing of information should only be given to limited and relevant stakeholders in the business.


Author(s):  
C. Pascu ◽  
D. Osimo ◽  
M. Ulbrich ◽  
G. Turlea ◽  
J.C. Burgelman

This paper assesses the development of emerging computing applications that fall under the family of digital applications and technologies. These applications and technologies — Internet 2 based technologies for short — enable new ways of connectivity for networking, interfacing and producing content. They have the capacity and the force to disrupt existing social and economic relations and thus have major impacts on society. Hence, the term ‘e-ruptions’: emerging e-trends with potential disruptive power. This paper investigates the socio-economic impact of emerging e-ruptions, in an attempt to try and contextualise their implications and relevance for policy formulation. Evidence on trend development is presented from both formal and less formal sources such as weblogs, journals, independent commercial sources and industry-produced data. Although this evidence is largely anecdotal, at least for Europe [1], it is consistent and growing, and is reflected in social and economic impacts. Some of the social computing applications are only at the promotion stage (e.g. Ajax, social networks and wikis [2]), but others (such as VoIP) have already been widely adopted. The social relevance of these trends appears clear. They affect the way people find information, learn, share, communicate and consume and the way businesses do business. Throughout, an emphasis can be detected on interpersonal communication and on the role of the user as a supplier or co-producer of the service (content, taste, contacts, reputation, relevance, physical goods, but also software, connectivity and storage). In economic terms, these trends are already having a visible impact: new players and markets provide significant threats and opportunities for the ICT and media industries, and the new applications are increasingly used for professional purposes. The rise of the user — as a person, group or firm — as a producer is recognisable as the common thread of most of the emerging trends. Users produce utility-bearing information that minimises the transaction costs on various markets for goods and services in a potentially Pareto-optimal setting. In interacting, they use platforms that enable social networking and facilitate the further development and spread of the new e-ruptive trends. This process also changes the structural composition of (primarily) ICT and media industries, influencing directly their competitiveness. The nature of the competition for platforms that support current e-ruptive trends has been identified as one of the key factors in the continuing development of these trends. Although spectacular success stories of trend-setting companies promoting some of these applications can be observed, one has to be more cautious (bearing the Internet bubble in mind) when assessing their sustainability. In other words, a second bubble is not impossible. However, the success of innovation is measured by how established it is on the market and not by of any individual company. During the Internet bubble, the ‘holy grail’ of company success was "first-mover advantage"; now the focus has shifted back to more traditional business concepts, such as income, providing a more stable economic base. Internet 2 computing companies tend to have a smaller cost base, since they rely on users for a large part of their output, viable business models, and real market and they are much more closely integrated with the old economy, providing increasingly predictable income streams. This was not so much the case when the Internet bubble burst a few years ago. The paper starts by analyzing the available evidence on the usage growth of these trends (point 2). It then spells out the drivers of this growth (point 3), the different types of social and economic impacts (points 4 and 5 respectively). Building on this analysis, it puts forward interpretations on the sustainability of these trends (point 6), and on the main implications for innovation and competitiveness (point 7). The conclusions point to further research needs, and European policy options (point 8). In the annex (point 9), the main empirical data and a rough impact assessment are given.


2005 ◽  
Vol 04 (03) ◽  
pp. 167-178 ◽  
Author(s):  
Rajesh K. Pillania

Information technology (IT) has a crucial role in knowledge management (KM), as the facilitator or enabler. To find the IT strategy for KM and related aspects such as the tools being utilised, and the problems faced by Indian firms, research was conducted in leading firms in three sectors of the Indian economy; namely software, pharmaceutical and petroleum marketing, covering both the private and public sectors. The results indicated that Indian firms have implemented many IT tools. The internet is the most widely used tool, whereas KM software is the least used. The way IT is growing or implemented and maintained in the firms under study is not encouraging. Barring a few software sector firms, IT tools are neither well maintained nor fully exploited by the firms. In addition, Indian firms lack an IT strategy for KM.


Webology ◽  
2021 ◽  
Vol 18 (Special Issue 01) ◽  
pp. 280-287
Author(s):  
R. Muthu Kumar ◽  
Dr. Lalitha Ramakrishnan ◽  
CSG Krishnamacharyulu

Internet banking is one of the unavoidable advancements in the Information technology revolution. The advancement of Information technology and the Internet led the way to the evolution of internet banking. Internet banking connects the customers and the bank through the Internet to access certain services provided by the bank. It is the application of technological advancements for bestowing the available financial information resources in electronic form. This technology advancement also renders opportunities for banks to quickly and efficiently deliver specific services to the customers at anytime from anywhere without the physical visit of consumers at the bank locations.


2019 ◽  
Vol 55 (2) ◽  
pp. 127-147
Author(s):  
Katarzyna Kubiak ◽  
Anna Wziątek-Kubiak

Abstract With arrival of information technology, interaction between consumers and companies become more common. It has implications for the way business function and for business models. The aim of the paper is to analyze crowdsourcing and compare crowdsourcing business models of three product and content crowdsourcing companies, their common features and differences. These companies differ considerably in many respects. The business model framework used is based on Osterwalder and Pigneur’s approach. The paper shows various consequences of using crowds. It shows that having crowds as a key asset implies a necessity to take care of the crowd and network effect before launching a crowdsourcing initiative. The paper gives those involved in crowdsourcing insight about factors crucial for their company and points to where they need to concentrate their resources.


2018 ◽  
Vol 2 (3) ◽  
pp. 1-4 ◽  
Author(s):  
Lim Sanny ◽  
Michael Gerardo

Marketing strategy in E-Commerce companies is very important thing because along with the globalization, marketing also changed the way marketing used to be. E-Commerce can reach their consumers widely, so they need to approach their customer more with their strength and benefit especially in privacy concern (Bruseke, 2016). E-Commerce in Indonesia is growing up so fast because Indonesian people have a tendency to find cheaper prices and ease of shopping. E-Commerce business with a good marketing strategy focused on this demography should result in stable returns over the next few decade. Millennials are more dependent on their gadget. So it’s very easy for millennial to access application to buy something from the internet. It’s also obvious that millennials have a different approach to shopping with the baby boomers. Millennials prefer more affordable price tag and fast shipping. Along with that baby boomers don’t really mind about the price.


Author(s):  
Carlos Flavian ◽  
Miguel Guinaliu

The development of commerce on the Internet based on virtual communities has become one of the most successful business models in the world today. In this chapter, we analyze the concept of the virtual community, describe marketing strategy implications and guidelines for its management, and suggest some alternative strategies and technologies which could be used in running a virtual community. Thus, we attempt to discover the potential of virtual communities for an Internet entrepreneur, from a basically practical perspective, without losing sight of the conceptual aspects defining the strategies explained.


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