Information Technology Strategy for Knowledge Management in Indian Industry

2005 ◽  
Vol 04 (03) ◽  
pp. 167-178 ◽  
Author(s):  
Rajesh K. Pillania
Keyword(s):  
Information Technology ◽  
Knowledge Management ◽  
Crucial Role ◽  
The Internet ◽  
Technology Strategy ◽  
It Strategy ◽  
Indian Economy ◽  
Indian Industry ◽  
Private And Public ◽  
The Way

Information technology (IT) has a crucial role in knowledge management (KM), as the facilitator or enabler. To find the IT strategy for KM and related aspects such as the tools being utilised, and the problems faced by Indian firms, research was conducted in leading firms in three sectors of the Indian economy; namely software, pharmaceutical and petroleum marketing, covering both the private and public sectors. The results indicated that Indian firms have implemented many IT tools. The internet is the most widely used tool, whereas KM software is the least used. The way IT is growing or implemented and maintained in the firms under study is not encouraging. Barring a few software sector firms, IT tools are neither well maintained nor fully exploited by the firms. In addition, Indian firms lack an IT strategy for KM.

Information Technology Strategy in Knowledge Diffusion Lifecycle

2011 ◽  
pp. 2036-2041
Author(s):  
Zhang Li ◽  
Jia Qiong ◽  
Yao Xiao
Keyword(s):  
Information Technology ◽  
Knowledge Management ◽  
Knowledge Economy ◽  
Rapid Development ◽  
Dynamic Environment ◽  
Knowledge Diffusion ◽  
Solid Base ◽  
Technology Strategy ◽  
Scientific Publications ◽  
Diffusion Of Knowledge

A progressive liberalization and deregulation of international trade, and the rapid development and diffusion of information and communication technology (IT) have fundamentally changed the global competitive dynamic environment (Ernst & Kim, 2002). Growing around these is a new information age economy whose fundamental sources of wealth are knowledge and communication rather than natural resources and physical labor (Kanter, 1994). The simultaneous development of the knowledge economy (Dunning, 2000) and the information technology economy (Varian, Farrell, & Shapiro, 2004) provides both opportunity and challenge for the organizations, and also requires us to develop from a comprehensive perspective by combining knowledge management with the information technology strategy. In the knowledge economy, the importance of knowledge diffusion dynamics has been increasingly recognized in development economics over the last decade (World Bank, 1999). Knowledge diffusion can be defined as the adaptations and applications of knowledge documented in scientific publications and patents (Crane, 1972). Knowledge diffusion is part of the knowledge management process, realizing the proliferation of knowledge and information among different individuals across time and space (Chen & Hicks, 2004). According to the extent of knowledge diffusion, the knowledge diffusion lifecycle can be divided into four stages, including incubation, nurture, promotion, and popularization (Lang & Yuan, 2004). In this lifecycle, knowledge diffusion refers to promoting the innovation and core competence formation, so how to accelerate the knowledge diffusion has become an important issue for organizations. The development of information technology establishes a solid base to accelerate knowledge diffusion. IT and related organizational innovations provide effective mechanisms for constructing flexible infrastructures that can link together and coordinate economic transactions at distant locations (Broadbent, Weill, & St. Clair, 1999). In essence, IT fosters the development of leaner, meaner, and more agile production systems that cut across firm boundaries and national borders. The underlying vision is that accelerating knowledge diffusion can speed up the dissemination of information technology. Knowledge diffusion is an essential content of the business strategy (Borghoff & Pareschi, 2003). However, existing theories of both information technology and knowledge have not specified the information technology strategy in the knowledge diffusion. This article introduces the information technology strategy in knowledge diffusion based on the knowledge cycle theory. The article describes how to advance knowledge diffusion by using the matched information technology strategy in a different knowledge diffusion lifecycle. The article shows how firms innovate and research to imitate knowledge and improve the diffusion of knowledge.

scholarly journals Barriers to tacit knowledge retention: An understanding of the perceptions of the knowledge management of people inside and outside the organisation

2013 ◽  
Vol 15 (2) ◽  
Author(s):  
Jacky Bessick ◽  
Visvanathan Naicker
Keyword(s):  
Information Technology ◽  
Knowledge Management ◽  
Tacit Knowledge ◽  
Quantitative Research ◽  
Target Population ◽  
Knowledge Retention ◽  
Research Approach ◽  
Knowledge Loss ◽  
Private And Public ◽  
The Impact

Background: Knowledge loss causes challenges for organisations that wish to remain competitive. These organisations must identify the risks that could lead to knowledge loss and become aware of issues that affect knowledge retention.Objectives: The objective of this research was to identify tacit knowledge retention barriers that could cause knowledge loss in an organisation. The paper presents a framework for the assessment of the impact of these barriers and discusses the research findings in order to critique that framework.Method: A quantitative strategy was used to interpret the findings. The target population is information technology (IT) professionals in a government organisation. Interviews were conducted in order to produce a more context-sensitive interpretation of the findings. A quantitative research approach was used to ensure the findings would precisely reflect the target population.Results: The majority of respondents confirmed that career development requires professional development, training prospects and improves the employability of employees. The agreed result was that respondents seek autonomy, that is, the ability to make decisions. Job stress and burnout are experienced because of problems with in filling posts, and the competition between the private and public sectors for experienced IT employees.Conclusion: Certain determinants were found that affect barriers in knowledge management: organisational commitment, job satisfaction, job characteristics and talent management. These need to be measured to prevent barriers from occurring. Implications are drawn from the study; these provide a focus for further research to bridge some gaps in information technology that currently limit the widespread use of knowledge management.

Diffusion of Web-Based Education in Singapore and Australia

2011 ◽  
pp. 2181-2186
Author(s):  
Y. Y. Jessie Wong ◽  
R. Gerber ◽  
K. A. Toh
Keyword(s):  
Simple Form ◽  
New Technologies ◽  
Educational Institutions ◽  
The Internet ◽  
Web Based ◽  
Virtual Universities ◽  
Private And Public ◽  
E Mail ◽  
Web Based Education ◽  
The Way

The Internet has transformed the way education is delivered in the 21st Century. Web-based education has been developed on the basis of the capability and potential of the Internet. The idea of Web-based education was first developed about 15 years ago from a simple form of online learning, using mainly e-mail as a form of communication and consisting of mainly text, with no multimedia. Soon after, a variety of new software and services were developed to support Web-based Education. In late 1990s, the development of new technologies for this purpose accelerated. They gradually transformed the way by which distance education was delivered. Today, it is common for both private and public educational institutions to offer Web-based courses. However, only a few virtual universities exist today with all of their courses and activities Web-based.

Diffusion of Web-Based Education in Singapore and Australia

2011 ◽  
pp. 573-580
Author(s):  
Jessie Y.Y. Wong ◽  
R. Gerber ◽  
K. A. Toh
Keyword(s):  
Simple Form ◽  
New Technologies ◽  
Educational Institutions ◽  
The Internet ◽  
Web Based ◽  
Virtual Universities ◽  
Private And Public ◽  
E Mail ◽  
Web Based Education ◽  
The Way

The Internet has transformed the way education is delivered in the 21st Century. Web-based education has been developed on the basis of the capability and potential of the Internet. The idea of Web-based education was first developed about 15 years ago from a simple form of online learning, using mainly e-mail as a form of communication and consisting of mainly text, with no multimedia. Soon after, a variety of new software and services were developed to support Web-based Education. In late 1990s, the development of new technologies for this purpose accelerated. They gradually transformed the way by which distance education was delivered. Today, it is common for both private and public educational institutions to offer Web-based courses. However, only a few virtual universities exist today with all of their courses and activities Web-based.

Information Technology and Islamic Ethics

2021 ◽  
pp. 65-81
Keyword(s):  
Information Technology ◽  
Relationship Marketing ◽  
New Technologies ◽  
Relationship Building ◽  
The Internet ◽  
Positive Experience ◽  
Islamic Ethics ◽  
Workplace Ethics ◽  
Major Interest ◽  
The Way

The whole issue of information technology is of major interest for the whole society. The new millennium has provided some of the most exciting technological advancements, which has transformed the way businesses are managed, organised, and developed. The technology is a phenomenon, and it is dramatically changing the way businesses deal with their customers. In a climate of increased competition, expansion of new technologies, possible drop in customer numbers, one way of increasing customer numbers would be by enhancing customer experiences on the internet. It is widely accepted that relationship marketing enhances with positive experience, and the internet is a key relationship building tool. The focus of the chapter is that Islamic workplace ethics believes that confidential sharing of information should only be given to limited and relevant stakeholders in the business.

scholarly journals Review of e-customer Loyalty in Internet Banking

Webology ◽  
2021 ◽  
Vol 18 (Special Issue 01) ◽  
pp. 280-287
Author(s):  
R. Muthu Kumar ◽  
Dr. Lalitha Ramakrishnan ◽  
CSG Krishnamacharyulu
Keyword(s):  
Information Technology ◽  
Customer Loyalty ◽  
Internet Banking ◽  
Information Resources ◽  
Financial Information ◽  
The Internet ◽  
Electronic Form ◽  
Technology Advancement ◽  
Technology Revolution ◽  
The Way

Internet banking is one of the unavoidable advancements in the Information technology revolution. The advancement of Information technology and the Internet led the way to the evolution of internet banking. Internet banking connects the customers and the bank through the Internet to access certain services provided by the bank. It is the application of technological advancements for bestowing the available financial information resources in electronic form. This technology advancement also renders opportunities for banks to quickly and efficiently deliver specific services to the customers at anytime from anywhere without the physical visit of consumers at the bank locations.

scholarly journals An Empirical Investigation of Knowledge Management Strategy and Information Technology Strategy on Performance

2019 ◽  
Vol 15 (5) ◽  
pp. 44
Author(s):  
Chih-Hsiung Chang ◽  
Yang-Ching Yen
Keyword(s):  
Information Technology ◽  
Knowledge Management ◽  
Empirical Data ◽  
Future Research ◽  
It Strategy ◽  
Theoretical Frameworks ◽  
Positive Effects ◽  
Km Strategy ◽  
Positive Direct ◽  
The Impact

Recently, a great number of theoretical frameworks have been proposed to develop the linkages between knowledge management (KM) and organizational strategy. While there has been much theorizing and case study in the area, validated research models integrating KM strategy and information technology (IT) strategy for empirical testing of these theories have been scarce. It is thought that the rapid progress of IT has been provided a good solution to support KM practices. Choosing the proper ITs to fit with different KM strategies is critical for organizations. Effective KM activities require employing KM strategies, as well as IT, appropriately. That is, as long as the KM strategy has been determined within an organization, the IT strategy must be followed. In this present research, we try to develop and examine a research model for explaining the relationships between KM strategy, IT strategy, and their effects on performance. Empirical data for hypotheses testing are collected from top-ranked companies in Taiwan; yielding 161 valid samples. The findings showed that KM strategy has a positive direct effect upon IT strategy; KM strategy and IT strategy have significant positive effects upon KM performance and IT performance respectively, and then collectively, have the impact upon business performance. Finally, from the empirical data analysis, meaningful findings and conclusions are derived, and suggestions for future research are proposed and discussed.

Prayer Room Live-Streaming and Transnational Resonant Assemblages

2020 ◽  
pp. 115-138
Author(s):  
Mark Porter
Keyword(s):  
Mobile Devices ◽  
Religious Practices ◽  
The Internet ◽  
Live Streaming ◽  
Online Ethnography ◽  
Surrounding World ◽  
Private And Public ◽  
Set Up ◽  
Dynamic Interplay ◽  
The Way

Dynamic resonant interplay is not limited to the space of the gathered congregation. Religious practices have always occurred beyond the boundaries of congregational spaces. There is an increasing desire to move away from an understanding of congregations as discreet, bounded entities and toward an inclusion of a range of practices and interactions, both individual and communal, private and public, in the surrounding world. This chapter utilizes on-site and online ethnography in order to observe the transnational resonant assemblages set up through Internet live-streaming of prayer room music and worship. It examines the way in which sound and video carried through the cameras of the prayer room, the fibers of the Internet, and the computers and mobile devices of those tuning in set up a dynamic interplay between prayer room environments and other devotional spaces around the globe.

Information Technology: Its Potential to Educate for Peace

2004 ◽  
Author(s):  
David A. Hamburg ◽  
Beatrix A. Hamburg
Keyword(s):  
Information Technology ◽  
World Wide Web ◽  
Information Technologies ◽  
World Wide ◽  
The Internet ◽  
The Past ◽  
The World ◽  
Other Information ◽  
Use Of The Internet ◽  
The Way

In this chapter, we are mainly interested in ways that use of the Internet can promote helpful, legitimate, and practical support to teachers, students, and others interested in education for peace, conflict resolution, and violence prevention. The World Wide Web, a powerful global network, has immense capacity to influence people (especially children) that can be compared to the influence of television. Research that has been done on television viewing shows that it can have positive and negative effects on behavior beginning in early childhood. It does not affect everyone in the same way—variables such as age, socioeconomic status, and identification with television characters all play significant roles in how content affects a child. The Internet and other interactive media are similar to television by way of underlying factors (such as observational learning, attitudes, and arousal) that influence behavior. Over the past several decades, some of the most profound changes in the way we live have come from the revolution in information technology (IT). A wide range of technologies has not only made it easier to communicate but also to send and utilize information. These devices have not stayed in the province of institutions or specialists but have found their way into common use. From cell phones and personal digital assistants to computers (just to touch on some of the most common of these technologies), they have changed the way ordinary people interact and behave. Their effects have been profound, as reflected in the speed with which these technologies have evolved and insinuated themselves into everyday life. Perhaps the most important of these technologies is the personal computer (PC). In itself, the rise of the PC was a dramatic event, allowing more people to apply the capabilities of the computer to small business, personal activity, and schoolwork. But in the past decade, other information technologies that utilize the PC, the most important of which are the World Wide Web and electronic mail (e-mail), have appeared and promise further large-scale uses.

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