scholarly journals ORGANIZATIONAL CULTURE ON IMPLEMENTATION OF PROFESSIONAL TRANSFER PROGRAM AT PT JASA MARGA (PERSERO) TBK.

2021 ◽  
Author(s):  
Umi Rusilowati ◽  
Agus Budiyana
Keyword(s):  
Organizational Culture ◽  
Change Management ◽  
Analytical Data ◽  
Transfer Program ◽  
Toll Road ◽  
Technological Developments ◽  
Data Collection Technique ◽  
Professional Transition ◽  
The Impact

The impact of technological developments and the application of GNNT or Cashless in toll road transactions can trigger company to terminate employment, but the company is not allowed to lay off, this is a challenge for Jasa Marga so that there are no layoffs and operational services in the field continue to run by Government policies and the PUPR Ministerial Decree. In 2017-2019 PT Jasa Marga (Persero) Tbk. made a change by preparing a voluntary Professional Transfer Program (A-Life) for employees. In this process, Jasa Marga Management, the Employees, and Employees Union are committed to jointly leading the change management process in a professional transfer program that takes into account the interests of the Company and the Employees, however should improve the quality of organizational culture as well. The method used a qualitative approach based on a case study to examine the state of natural objects, in which the researcher is the key tool, the data collection technique is performed by triangulation (a combination of observations, interviews, documents), the resulting data tends to be qualitative data, analytical data is inductive/qualitative and research finding of qualitative research is about understanding meaning, understanding unique, construct phenomena and find hypotheses. The conclusion there were the process, obstacles, and effectiveness of change management implementation in the professional transition program (ALife) and organizational culture which has not been implemented optimally.

scholarly journals A Study on Change Management and Employees Performance in IMS

2021 ◽  
pp. 40-48
Author(s):  
Yu Hai Yun
Keyword(s):  
Data Collection ◽  
Change Management ◽  
Analytical Data ◽  
Secondary Data ◽  
Research Results ◽  
Data Collection Process ◽  
Research Findings ◽  
Secondary Information ◽  
The Impact

The result or outcome of an entity for its deliberate operational success is the outcome or outcome of an institution with regard to the desired objectives and targets. Operational output the study utilizes the analytical data collection process. For analysis, though, it will use both primary and secondary information. The main statistics is information that the author gathers through surveys or questionnaires and the secondary data is the data collected from prior studies and research. The study examined the effect of change management on the quality of workers, taking into account many factors such as ethics, productivity, morale and interaction among others. The research findings have shown that the greater the integrity of workers and the better the interaction, the higher the productivity and the lower the attrition. The study analyzed the impact of change management on employees’ performance, taking into account many factors such as organizational ethics, recruitment, morale and interaction. The research results demonstrate that the higher the moral and communication standards of employees are at work, the greater the retention and the lower the turnover.

scholarly journals Peran Kepala Sekolah Dalam Mengembangkan Mutu Budaya Organisasi

2018 ◽  
Vol 2 (2) ◽  
pp. 407
Author(s):  
ZM Abid Mohammady
Keyword(s):  
Organizational Culture ◽  
Field Research ◽  
Education Institution ◽  
Quality Of Education ◽  
A Value ◽  
Qualitative Descriptive ◽  
The Impact

Abstract: In the context of Indonesia, the quality of education seems to be something taboo to talk about, however, according to researchers the quality of education in Indonesia is very apprehensive. It is necessary for the role of headmaster and special efforts in developing a quality education institution through organizational culture as a value system that is understood, imbued, run jointly by members of the organization as a system of meaning or guidance for the organizers. This study aims to describe the three roles and impacts role of the headmaster role in developing the quality of organizational culture, they are: (1) the role of the headmaster as a manager; (2) the role of the headmaster as the educator; (3) the role of the headmaster as the supervisor; 4) The impact of the headmaster's role in developing the quality of organizational culture quality at SDMT Ponorogo. This research is categorized into a field research with qualitative descriptive approach and the research design was case study. The setting of study was at SDMT Ponorogo.  The findings showed that (1). The role of headmaster as manager encompasses conducting internal and external analysis, internalizing the Islamic value that is kemuhamadiyahan value. (2). The role of the headmaster as an educator includes involving educators in upgrading, workshops or training in order to provide opportunities for educators to improve their knowledge and skills by learning to the higher education, conducting cadre to members of organizational culture and creating jargon to motivate members of organizational culture. (3). The role of the headmaster as a supervisor comprises overseeing and Evaluating the performance and achievement of members of organizational culture, conducting weekly, monthly and semester meetings, monitoring achievements of educators and learners. (4) The impact of the school headmaster's role in developing the quality of organizational culture is organizational culture climate becomes harmonious and schools achieve more attainments.Abstrak: Dalam konteks Indonesia, mutu pendidikan seolah-olah menjadi barang yang tabu untuk diperbicangkan, dalam konteks tersebut kualitas pendidikan di Indonesia sangat memperihatinkan. Untuk itu diperlukan peran kepala sekolah dan Upaya khusus dalam mengembangkan sebuah mutu lembaga pendidikan melalui budaya organisasi sebagai sistem nilai yang dipahami, dijiwai, dijalankan secara bersama oleh anggota organisasi sebagai sistem makna atau pedoman bagi pelaku organisasi. Penelitian ini bertujuan untuk mendeskripsikan dan menjelaskan tiga peran serta dampak peran  kepala sekolah dalam mengembangkan mutu budaya organisasi, yaitu: (1) Peran kepala sekolah sebagai Manajer, (2) Peran kepala sekolah sebagai Educator, (3) Peran kepala sekolah sebagai supervisor, dan (4) Dampak peran kepala sekolah dalam mengembangkan mutu budaya organisasi di SDMT Ponorogo. Dengan menghasilkan temuan: (1).Peran kepala sekolah sebagai manajer diantaranya: melakukan analisis internal dan eksternal, menginternalisasi nilai keislaman yaitu nilai kemuhammadiahan. (2). Peran kepala sekolah sebagai educator diantaranya: mengikut sertakan pendidik dalam penataran, workshop atau pelatihan memberikan kesempatan kepada pendidik untuk meningkatkan pengetahuan dan keterampilannya dengan belajar ke jenjang pendidikan yang lebih tinggi, melakukan pengkaderan kepada anggota budaya organisasi. membuat jargon-jargon untuk memotivasi anggota budaya organisasi. (3). Peran kepala sekolah sebagai supervisor diantarnya: mengawasi dan mengevaluasi kinerja dan pencapaian anggota budaya organisasi, mengadakan rapat setiap, minggu, bulan dan semester, memantau prestasi pendidik dan peserta didik. (4) Dampak peran kepala sekolah dalam mengembangkan mutu budaya organisasi diantaranya: iklim budaya organisasi menjadi harmonis, sekolah menjadi lebih berprestasi.

scholarly journals Kultura organizacyjna jako moderator związków pomiędzy zaufaniem organizacyjnym a jego determinantami i następstwami

2021 ◽  
Vol 65 (1) ◽  
pp. 169-196
Author(s):  
Lech Górniak ◽  
Keyword(s):  
Organizational Culture ◽  
Organizational Trust ◽  
Field Studies ◽  
Industry Type ◽  
Type Size ◽  
The Impact ◽  
The Relationship ◽  
Do So

The paper includes analysis of the results of field studies conducted among employees of 20 organizations (N=601). The analyses were aimed at determining the impact of organizational culture has on the relationships between the “soft” (psychological and social) factors that characterize them. In particular the impact of organizational culture was considered on the relationship between the antecedents and outcomes of organizational trust. The statistical method used was moderation analysis (Hayes, 2018). The studies were based on a questionnaire that included 13 scales as measures for the variables considered. The analyses provides two main conclusions. The first is for researchers dealing with the soft aspects of the organization’s functioning, especially those related to the role of trust in the organization. The second is addressed to practitioners and relates to the quality of knowledge on employee management. The conclusion for the researchers concerns the need to take into account the specificity of a given organization when describing organizational phenomena. This concerns the tacit factors that go beyond the standard characteristics (industry type, size of the organization, number of employees, etc.), in particular those aspects of the organizational culture related to organizational trust. The failure to do so may lead to inadequate advice for executives regarding the methods used to develop the organization’s potential. The conclusion for practitioners is the need to pay attention to how employees perceive the organizational culture of their company. The omission of this fact may adversely affect the strategy of building a climate of trust, which can lead to a decrease in teamwork quality and a reduction in the superior-subordinate relationship.

scholarly journals Study of the logistics factors that influence the development of e-commerce services in the customer’s opinion

2018 ◽  
Vol 45 (1) ◽  
pp. 25-34 ◽  
Author(s):  
Teresa Gajewska ◽  
Dominik Zimon
Keyword(s):  
Customer Service ◽  
Questionnaire Survey ◽  
Pearson Correlation ◽  
Quality Criteria ◽  
Internet Shopping ◽  
Degree Of Satisfaction ◽  
Technological Developments ◽  
Dynamic Growth ◽  
The Impact

Recent years have seen a dynamic growth of ecommerce. This links to technological developments, an increase in the number of people who have access to and actively use the Internet, and the use of mobile devices. The aim of the paper is to present the results of a questionnaire survey of the factors behind the development of e-commerce services. Besides, the paper defines the interdependence between the frequency of internet shopping and the logistic aspects of e-commerce. A hierarchy is also established of the degree of satisfaction as regards the quality criteria of e-commerce services. The analysis covers data from a questionnaire survey of 100 customers using ecommerce in Poland. The respondents were customers using e-commerce services aged between 20 and 24. The questionnaire was based on a five-point Likert-type scale of between 1 and 5. The survey was qualitative and nationwide. The analysis was done using the Statistica 10 software. The Pearson correlation was chosen from amongst the methods available to determine the impact between the surveyed variables. Firms that provide e-commerce services aim to fulfil the ever increasing needs and expectations of their customers. They attach a lot of importance to the quality of customer service which is demonstrated by the high scores awarded by the respondents.

scholarly journals Trust as an Element of the Functioning of the Information System in Management in Conditions of Forced Remote Work

Energies ◽  
2021 ◽  
Vol 14 (21) ◽  
pp. 7425
Author(s):  
Tomasz Lis ◽  
Aleksandra Ptak ◽  
Marek Lis
Keyword(s):  
Information System ◽  
Organizational Culture ◽  
Information Management ◽  
Quantitative Research ◽  
Remote Work ◽  
Position Information ◽  
Effective Factor ◽  
The Impact ◽  
A Company

Information management, an important element of which is the information system, has a direct impact on the functioning of a company, including its competitive position. Information management is related to the shape of the organizational culture, represented, inter alia, by the context of trust, relationship, and communication. The shape of the organizational culture, including the functioning of the information system, is particularly influenced by factors (usually external) that appear in a sudden and unpredictable manner. This impact increases with the intensity and scale of their influence. The recent COVID-19 pandemic should undoubtedly be considered such a factor. As a result, many enterprises suddenly had to switch to remote work. The aim of this paper is to analyze the essence and recognize the impact of the forced transition to a remote form of work on trust as a shaping and effective factor in the functioning of the company’s information system. To achieve this goal, the results of qualitative research conducted by the authors during the period March 2020–February 2021 and quantitative research conducted in February 2021 were used. In connection with the conducted research, it was found that trust is a very important factor influencing the efficiency and quality of employees’ work. It was also found that the forced need to switch to remote work mode was a problem for most people. This was influenced by both the time of the pandemic, as well as technical and organizational problems. As a result of observations, own experiences, interviews, and a questionnaire survey, the authors state that the necessity to switch from traditional to remote work resulted in an increase in the costs of functioning of people, including employees.

scholarly journals THE IMPACT OF JORDAN'S COUNTRY OF ORIGIN IMAGE ON THE MENTAL IMAGE CARRIED BY CLOTHING CUSTOMERS

2017 ◽  
Vol 5 (5) ◽  
pp. 8-21
Author(s):  
Tareq N. Hashem ◽  
Diana (Moh’d Adnan) Rislan Homsi ◽  
Renad Mohammad Abu Qasheh ◽  
Mohammad Hasan Al_Sorike ◽  
Alaa Saleh Alasmar
Keyword(s):  
Country Of Origin ◽  
Mental Image ◽  
Convenience Sample ◽  
Comprehensive Strategy ◽  
Positive Attitudes ◽  
Gender And Age ◽  
Technological Developments ◽  
Country Of Origin Image ◽  
The Impact

The study aimed at examining the impact of Jordan's country of origin image on the mental image carried by clothing customers.  The used descriptive and analytical approach in which a questionnaire was used to collect the needed data from the sample of the study. A convenience sample consisted   of 400 employees. The data were analyzed through using SPSS. The study found that Jordanian consumers had positive attitudes towards it as a country of origin. Country of origin image has an impact on the mental image carried by clothing customers. The study also found that there is a statistical difference in impact of Jordan's country of origin image on the mental image carried by clothing customers due to Educational level only. Moreover the study found that there are no statistical differences in impact of Jordan's country of origin image on the mental image carried by clothing customers due to (Gender and age). The study recommended   that Jordanian institutions must set a comprehensive strategy for raising the quality of their products. That is because quality has a major impact upon enhancing the image of the country of origin and upon the way its products are evaluated. In addition national institutions must be more concerned with conducting more research and improvements in order to raise their levels of innovation and technological developments in clothing sector.

Dampak Sosial Ekonomi pada Keluaga Penerima Manfaat (KPM) Program Keluarga Harapan (PKH) Exit Mandiri di Kecamatan Pagelaran Kabuoaten Pringsewu dalam Perspektif The Most Significant Change Technique (MSCt)

2020 ◽  
Vol 2 (3) ◽  
pp. 373-382
Author(s):  
Ainun Oktavia Sari ◽  
◽  
Rahayu Sulistyowati ◽  
Ita Prihantika ◽  
◽  
...  
Keyword(s):  
Conditional Cash Transfer ◽  
Cash Transfers ◽  
Conditional Cash Transfers ◽  
Cash Transfer ◽  
Transfer Program ◽  
Change Technique ◽  
Most Significant Change ◽  
Significant Change ◽  
The Impact

The Conditional Cash Transfer (CCT) is a conditional social cash transfer program that provides assistance to Very Poor Households (RTSM) appointed as participants in the Conditional Cash Transfer program which is related to improving the quality of human life through education and health. This study aims to analyze the impact of Conditional Cash Transfers on ex-families who receive of Conditional Cash Transfers who go out independently in Pagelaran District with indicators of changes in economic conditions, changes in health quality, and changes in the quality of education. In evaluating the impact of this program, the researcher used the impact evaluation theory using The Most Significant Change technique (MSC) which is a participatory monitoring and evaluation technique that aims to obtain information about the most important changes in family life resulting from participation in poverty programs. The results of this study indicate that the Conditional Cash Transfer in Pagelaran District has a changing impact on the Former Beneficiary Family both positive and negative. Seen from the positive impact, the Former Beneficiary Family have experienced changes for the better, especially in the fields of economy and education. However, there has been change in the health sector because the informant of the Former Beneficiary Family in Pagelaran District was the recipient of assistance in the education sector. However, the negative side is the lack of compliance of former recipient families when they become participants in education.

scholarly journals Added value of harmonization and consistency of laboratories’ accreditation to the development of the global market

ACTA IMEKO ◽  
2020 ◽  
Vol 9 (1) ◽  
pp. 49
Author(s):  
Alvaro Ribeiro ◽  
Jeff Gust ◽  
Antonio Vilhena ◽  
John Wilson
Keyword(s):  
Global Market ◽  
Laboratory Accreditation ◽  
International Organization ◽  
Added Value ◽  
Fair Competition ◽  
Robust Implementation ◽  
Technological Developments ◽  
Quality Of Products ◽  
The Impact

<p class="Abstract">Laboratories are the largest group of stakeholders of the International Organization for Laboratory Accreditation (ILAC). The impact of laboratory activities as independent entities that ensure the safety and quality of products and services is growing and becoming a key issue in many fields. New challenges of globalisation, international trade, technological developments, and increasing expectations of citizens and consumers require a robust implementation of accreditation to promote the fair competition and sustainability of laboratories. For this purpose, the harmonization and consistency of accreditation is a major task that can be achieved through the cooperation of all stakeholders. The ILAC Laboratory Committee has conducted a survey to evaluate the present state of harmonization of accreditation activities. The main results are presented in this paper, and some recommendations for future activity are given at the end.</p>

scholarly journals La Palabra y la Cultura en la Organización

2014 ◽  
Vol 12 (2) ◽  
pp. 79-90
Author(s):  
Rosa Nelly Pérez Martínez
Keyword(s):  
Organizational Culture ◽  
Critical Position ◽  
Secondary Sources ◽  
Foreign Companies ◽  
The Social ◽  
Social Entity ◽  
Verbal Violence ◽  
Quality Of Relationships ◽  
The Impact

Este escrito está construido desde una posición crítica, dentro del marco del Humanismo Radical, de las prácticas inhumanas en la organización asociadas con el uso del lenguaje y la palabra, dentro de la cultura organizacional de cualquier empresa. Es una revisión de fuentes secundarias, de investigaciones que dan cuenta de la calidad de las relaciones entre los integrantes de la organización, tanto en empresas nacionales como extranjeras. Se pretende generar en el lector unareflexión acerca del impacto que tiene la palabra en el comportamiento de aquellas personas que hacen parte de la entidad social, especialmente en lo que se refiere a subalternos.PALABRAS CLAVEPalabra, lenguaje, cultura, comportamiento, violencia verbal, conflicto.ABSTRACTThis paper is constructed from a critical position within the framework of Radical Humanism, the inhuman practices in the organization associated with the use of language and words, within the organizational culture of any company. It is a review of secondary sources of research that realize the quality of relationships between members of the organization, both domestic and foreign companies. It aims to create in the reader a reflection about the impact of the word in the behavior of those whoare part of the social entity, especially in regard to subordinates.KEY WORDSWord, language, culture, behavior, verbal violence, conflict.

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