scholarly journals Kansei Mining-based in Services sebagai Alternatif Pengembangan Metodologi Affective Design

2020 ◽  
Vol 1 (1) ◽  
pp. 63-68
Author(s):  
Markus Hartono
Keyword(s):  
Text Mining ◽  
Research Methodology ◽  
Kansei Engineering ◽  
Emotional Needs ◽  
Engineering Model ◽  
Affective Design ◽  
Culture Time ◽  
Challenges And Opportunities ◽  
Engineering Services ◽  
The Relationship

Abstract—Recent research in the field of affective design or known as Kansei engineering for affective design is faced with challenges and opportunities to obtain emotional needs (also called Kansei) that are valid and truly representative of the needs and experience of customer for certain products or services in a certain period. Kansei is indeed sensitive to objects, culture, time-based and the changes of the customer's emotional needs. The challenge so far has been to map the relationship between Kansei and service attributes correctly and representatively. Often what happens is that lack of the process of collecting and validating Kansei words which is limited to the number of samples and research methodology. Thus, this study was carried out by focusing on the study of literature and the development of Kansei engineering model using Kansei text-based mining approach applied to services. Keywords: Affective design, Kansei engineering, services, text mining Abstrak—Beberapa penelitian di bidang desain afektif atau dikenal dengan Kansei engineering for affective design dihadapkan pada tantangan dan peluang untuk mendapatkan kebutuhan emosional (disebut juga sebagai Kansei) yang valid dan benar-benar representatif terhadap kebutuhan dan pengalaman konsumen terhadap produk atau layanan tertentu dalam masa tertentu. Kansei memang sensitif terhadap obyek, kultur, waktu dan juga dinamika dari kebutuhan emosional pelanggan itu sendiri. Tantangan yang ada selama ini adalah memetakan hubungan secara benar dan representatif antara Kansei dan service attributes. Seringkali yang terjadi adalah adanya lacking dari proses pengumpulan dan validasi Kansei words yang terbatas pada jumlah sampel dan metodologinya. Dengan demikian, studi ini dilakukan dengan menitikberatkan pada studi literatur dan pengembangan model Kansei engineering menggunakan pendekatan text mining di industri jasa. Kata kunci: Affective design, Kansei engineering, layanan, text mining

Looking beyond the stars: A description of text mining technique to extract latent dimensions from online product reviews

2019 ◽  
Vol 62 (2) ◽  
pp. 195-215
Author(s):  
Frederik Situmeang ◽  
Nelleke de Boer ◽  
Austin Zhang
Keyword(s):  
Text Mining ◽  
Customer Satisfaction ◽  
Research Methodology ◽  
Latent Dirichlet Allocation ◽  
Online Reviews ◽  
Product Reviews ◽  
Marketing Literature ◽  
Mining Technique ◽  
Online Product Reviews ◽  
The Relationship

The purpose of this study is to contribute to the marketing literature and practice by describing a research methodology to identify latent dimensions of customer satisfaction in product reviews, and examining the relationship between these attributes and customer satisfaction. Previous research in product reviews has largely relied only on quantitative ratings, either stars or review score. Advanced techniques for text mining provide the opportunity to extract meaning from customer online reviews. By analyzing 51,110 online reviews for 1,610 restaurants via latent Dirichlet allocation, this study uncovers 30 latent dimensions that are determinants of customer satisfaction. Furthermore, this study developed measurements of sentiment and innovativeness as moderators of the effect of these latent attributes to satisfaction.

scholarly journals ANALISIS PENGARUH KEPUASAN KERJA TERHADAP KINERJA KARYAWAN DENGAN PENDEKATAN KANSEI ENGINEERING PERUSAHAAN XYZ (Analysis of Job Satisfaction and Its Influence to the Worker Performance Using Kansei Engineering of XYZ Company)

2015 ◽  
Vol 35 (01) ◽  
pp. 78
Author(s):  
Riza Ovita Risqi ◽  
Mirwan Ushada ◽  
Wahyu Supartono
Keyword(s):  
Job Satisfaction ◽  
Job Performance ◽  
Kansei Engineering ◽  
Engineering Model ◽  
Research Results ◽  
Engineering Approach ◽  
Worker Performance ◽  
Human Sensibility ◽  
And Performance ◽  
The Relationship

XYZ Company is an export-oriented industry which is important for them to focus on the competency of worker. Therefore, job satisfaction and workload are the important factors which influence the job performance based on the competency. This research highlighted a methodology to define the relationship between job satisfaction and performance using Kansei Engineering approach. Kansei Engineering approach is applicable to model the human sensibility factors using comparison between verbal and non-verbal parameters. The research objective is to determine the influence of job satisfaction and workload to worker performance. The workload factors were influenced by the workplace environment. Kansei words were acquired using the interview together with the video presentation as the source of worker image. A model of multiple regression analysis was developed as Kansei engineering model. Theinputs were satisfaction and workload factors, while output is the worker performance. The research results indicated the correlation value of 77,5%, adjusted r square sebesar 44,1%. Research results indicated worker performance can be affected by job satisfaction and workload by 44.1%. The remained percentage of 55.9% was affected by othersvariable.Keywords: Job satisfaction, worker performance, Kansei Engineering, Kansei value ABSTRAKPerusahaan XYZ merupakan perusahaan yang berorientasi ekspor sehingga penting bagi perusahaan untuk dapat mempertahankan karyawan yang berkompeten dibidangnya. Salah satu cara yang dapat dilakukan perusahaan untuk mempertahankan karyawan adalah dengan menciptakan kepuasan kerja karyawan yang dapat mempengaruhi kinerjakaryawan. Penelitian ini bertujuan untuk mengetahui besar pengaruh kepuasan kerja dan beban kerja terhadap kinerja karyawan Perusahaan XYZ. Beban kerja dipengaruhi oleh lingkungan kerja. Metode yang digunakan dalam penelitian adalah pendekatan Kansei Engineering. Kansei Engineering merupakan metode yang digunakan untuk mengolah nilai Kansei sebagai input menjadi atribut sistem kerja baru sebagai outputnya. Selain itu metode ini juga digunakan untuk mengetahui gap antara respon verbal dan non-verbal. Nilai Kansei diperoleh melalui wawancara yang disertai dengan pemutaran video sebagai sumber imajinasi karyawan. Hasil dari kuesioner kepuasan dan pengukuran beban kerja kemudian dianalisis menggunakan regresi berganda dengan hasil kuesioner kinerja. Input dari penelitian adalah faktor kepuasan kerja dan beban kerja, sedangkan output adalah kinerja karyawan. Hasil penelitian diperoleh nilai r square yaitu diketahui bahwa nilai korelasi model regresi linier berganda ini adalah sebesar 77,5%, sedangkan adjusted r square sebesar 44,1% menunjukkan bahwa kinerja karyawan variabel Y dapat dijelaskan oleh variabel X yang meliputi faktor fisiologis, keselamatan dan keamanan, sosial, penghargaan, aktualisasi diri, dan beban kerja sebesar 44,1%. Persentase sisanya sebesar 55,9% dijelaskan oleh variabel lainnya.Kata kunci: Kepuasan kerja, kinerja karyawan, Kansei Engineering, Kansei word

scholarly journals Integrative Framework of Kansei Engineering (KE) and Kano Model (KM) applied to Light Bulb Changer

2019 ◽  
Vol 2 (4) ◽  
pp. 479
Author(s):  
Soheir Backar
Keyword(s):  
Product Development ◽  
Kansei Engineering ◽  
Emotional Needs ◽  
Light Bulb ◽  
Kano Model ◽  
Integrative Framework ◽  
Design Requirements ◽  
Development Approach ◽  
The Relationship

Currently, any industries face higher competition in their business pertinent to the customers' demands and product design requirements. Customer requirements and satisfaction measurement can be achieved through various methods. This paper presents an integrative framework of Kansei engineering (KE) and Kano model, applied to a product (light bulb changer LBC). KE captures and translates the emotional needs of the customer (Kansei), whereas Kano model is inserted into it to investigate the relationship between service quality attribute performance and Kansei. On this research, the integration between KE and KM in product development approach is applied though a daily life product as a case study (LBC product). The results show that the mechanical mechanism consisting of spring fingers with pvc, round grip and plastic telescopic pole is preferred by customers. This study found that the perceived or quality attributes are influenced by the emotional design or Kansei response. It provides the useful spectrum to other researchers to gain more powerful product development in the future, and stay on the customer satisfaction and requirement track.

Spotting a liar by looking for microexpressions: Challenges and Opportunities

2019 ◽  
Author(s):  
Xunbing Shen
Keyword(s):  
Empirical Evidence ◽  
Deception Detection ◽  
Empirical Studies ◽  
High Stake ◽  
Challenges And Opportunities ◽  
Cues To Deception ◽  
The Relationship

Microexpressions do exist, and they are regarded as valid cues to deception by many researchers, furthermore, there is a lot of empirical evidence which substantiates this claim. However, some researchers don’t think the microexpression can be a way to catch a liar. The author elucidates the theories predicting that looking for microexpressions can be a way to catch a liar, and notes that some data can support for the utilization of microexpressions as a good way to detect deception. In addition, the author thinks that the mixed results in the area of investigating microexpressions and deception detection may be moderated by the stake. More empirical studies which employ high-stake lies to explore the relationship between microexpressions and deception detection are needed.

Investigating Diseases and Chemicals in COVID-19 Literature with Text Mining (Preprint)

2020 ◽  
Author(s):  
Amir Karami ◽  
Brandon Bookstaver ◽  
Melissa Nolan
Keyword(s):  
Text Mining ◽  
Literature Review ◽  
Topic Modeling ◽  
Large Scale ◽  
Clinical Manifestations ◽  
International Health ◽  
Research Papers ◽  
Strategic Plans ◽  
Funding Agencies ◽  
The Relationship

BACKGROUND The COVID-19 pandemic has impacted nearly all aspects of life and has posed significant threats to international health and the economy. Given the rapidly unfolding nature of the current pandemic, there is an urgent need to streamline literature synthesis of the growing scientific research to elucidate targeted solutions. While traditional systematic literature review studies provide valuable insights, these studies have restrictions, including analyzing a limited number of papers, having various biases, being time-consuming and labor-intensive, focusing on a few topics, incapable of trend analysis, and lack of data-driven tools. OBJECTIVE This study fills the mentioned restrictions in the literature and practice by analyzing two biomedical concepts, clinical manifestations of disease and therapeutic chemical compounds, with text mining methods in a corpus containing COVID-19 research papers and find associations between the two biomedical concepts. METHODS This research has collected papers representing COVID-19 pre-prints and peer-reviewed research published in 2020. We used frequency analysis to find highly frequent manifestations and therapeutic chemicals, representing the importance of the two biomedical concepts. This study also applied topic modeling to find the relationship between the two biomedical concepts. RESULTS We analyzed 9,298 research papers published through May 5, 2020 and found 3,645 disease-related and 2,434 chemical-related articles. The most frequent clinical manifestations of disease terminology included COVID-19, SARS, cancer, pneumonia, fever, and cough. The most frequent chemical-related terminology included Lopinavir, Ritonavir, Oxygen, Chloroquine, Remdesivir, and water. Topic modeling provided 25 categories showing relationships between our two overarching categories. These categories represent statistically significant associations between multiple aspects of each category, some connections of which were novel and not previously identified by the scientific community. CONCLUSIONS Appreciation of this context is vital due to the lack of a systematic large-scale literature review survey and the importance of fast literature review during the current COVID-19 pandemic for developing treatments. This study is beneficial to researchers for obtaining a macro-level picture of literature, to educators for knowing the scope of literature, to journals for exploring most discussed disease symptoms and pharmaceutical targets, and to policymakers and funding agencies for creating scientific strategic plans regarding COVID-19.

The European Union’s Policy towards its Eastern Neighbours: The Crisis in Ukraine

2018 ◽  
Author(s):  
Tatsiana Shaban
Keyword(s):  
Crisis Management ◽  
Policy Development ◽  
Interesting Case ◽  
European Neighbourhood Policy ◽  
Significant Progress ◽  
Challenges And Opportunities ◽  
External Governance ◽  
Institutional Challenges ◽  
The Relationship ◽  
The Eu

The European Union’s neighbourhood is complex and still far from being stable. In Ukraine, significant progress has occurred in many areas of transition; however, much work remains to be done, especially in the field of regional development and governance where many legacies of the Soviet model remain. At the crossroads between East and West, Ukraine presents an interesting case of policy development as an expression of European Union (EU) external governance. This paper asks the question: why was the relationship between the EU and Ukraine fairly unsuccessful at promoting stability in the region and in Ukraine? What was missing in the European Neighbourhood Policy (ENP) in Ukraine that rendered the EU unable to prevent a conflict on the ground? By identifying security, territorial, and institutional challenges and opportunities the EU has faced in Ukraine, this paper underlines the most important factors accounting for the performance of its external governance and crisis management in Ukraine.   Full text available at: https://doi.org/10.22215/rera.v12i2.1310

Contemplating Framing: Unpacking the Possibilities of Printmaking in Narrative Inquiry

2021 ◽  
pp. 194084472199108
Author(s):  
Michelle Lavoie ◽  
Vera Caine
Keyword(s):  
Qualitative Research ◽  
Young Adults ◽  
Narrative Inquiry ◽  
School Children ◽  
Research Methodology ◽  
Visual Narrative ◽  
Refugee Families ◽  
Art Form ◽  
Qualitative Research Methodology ◽  
The Relationship

In this paper, we explore, name, and unpack the possibilities that printmaking, as an art form, holds in visual narrative inquiry. We also explore the relationship between visual narrative inquiry and narrative inquiry, a relational qualitative research methodology that attends to experiences. Drawing on two different ongoing narrative inquiry studies, where we engage with either trans young adults or refugee families from Syria with pre-school children, we explore how printmaking practices facilitate processes of inquiry. The etymology of the word “frame” helps us understand framing as a process that is future oriented and reflects a sense of doing, making, or preforming. In this way, framing allows us to see otherwise, to respond to and with participants, and to engage with experiences in ways that open new possibilities of inquiry.

scholarly journals Perceptions and Attitudes towards Mules in a Group of Sodiers

Animals ◽  
2021 ◽  
Vol 11 (4) ◽  
pp. 1009
Author(s):  
Javiera Lagos ◽  
Manuel Rojas ◽  
Joao B. Rodrigues ◽  
Tamara Tadich
Keyword(s):  
Text Mining ◽  
Pain Perception ◽  
Health Needs ◽  
Emotional Needs ◽  
Mountainous Areas ◽  
Working Capacity ◽  
Perceptions And Attitudes ◽  
Wide Range ◽  
Positive Correlations ◽  
Word Attention

Mules are essential for pack work in mountainous areas, but there is a lack of research on this species. This study intends to assess the perceptions, attitudes, empathy and pain perception of soldiers about mules, to understand the type of human–mule relationship. For this, a survey was applied with closed-ended questions where the empathy and pain perception tools were included and later analyzed through correlations. Open-ended questions were analyzed through text mining. A total of 73 soldiers were surveyed. They had a wide range of ages and years of experience working with equids. Significant positive correlations were found between human empathy, animal empathy and pain perception. Soldiers show a preference for working with mules over donkeys and horses. Text mining analysis shows three clusters associated with the mules’ nutritional, environmental and health needs. In the same line, relevant relations were found for the word “attention” with “load”, “food”, and “harness”. When asked what mules signify for them, two clusters were found, associated with mules’ working capacity and their role in the army. Relevant relations were found between the terms “mountain”, “support”, and “logistics”, and also between “intelligent” and “noble”. To secure mules’ behavioral and emotional needs, future training strategies should include behavior and welfare concepts.

Kansei Engineering and Web Site Design

2012 ◽  
Author(s):  
Zheng Song ◽  
Thomas J. Howard ◽  
Sofiane Achiche ◽  
Ali G. Özkil
Keyword(s):  
Statistical Methods ◽  
Significant Role ◽  
Web Site ◽  
Technical Expertise ◽  
Kansei Engineering ◽  
Emotional Needs ◽  
Web Site Design ◽  
Study Results ◽  
Successful Design ◽  
Site Design

Capturing users’ needs is critical in web site design. However, a lot of attention has been paid to enhance the functionality and usability, whereas much less consideration has been given to satisfy the emotional needs of users, which is also important to a successful design. This paper explores a methodology based on Kansei Engineering, which was significant used in product and industrial design but not quite been adopted in the IT field, in order to discover implicit emotional needs of users toward web site and transform them into design details. Survey, interview techniques and statistical methods were performed in this paper. A prototype web site was developed based on the Kansei study results integrated with technical expertise and practical considerations. The results showed that the Kansei Engineering methodology, in this paper, played a significant role in web site design in terms of satisfying the emotional needs of users.

Global Regulatory Standards in Environmental and Health Disputes

2021 ◽  
Author(s):  
Caroline E. Foster
Keyword(s):  
International Law ◽  
Dispute Settlement ◽  
International Court Of Justice ◽  
Regulatory Standards ◽  
International Court ◽  
Challenges And Opportunities ◽  
The Status ◽  
Private Actors ◽  
Fragmentation Of International Law ◽  
The Relationship

Potentially global regulatory standards are emerging from the environmental and health jurisprudence of the International Court of Justice, the World Trade Organization, under the United Nations Convention on the Law of the Sea, and investor-state dispute settlement. Most prominent are the three standards of regulatory coherence, due regard for the rights of others, and due diligence in the prevention of harm. These global regulatory standards are a phenomenon of our times, representing a new contribution to the ordering of the relationship between domestic and international law, and inferring a revised conception of sovereignty in an increasingly pluralistic global legal era. However, considered with regard to jurisprudential theory on relative authority, the legitimacy of the resulting ‘standards-enriched’ international law remains open to question. Procedurally, although they are well-placed to provide valuable input, international courts and tribunals should not be the only fora in which these standards are elaborated. Substantively, challenges and opportunities lie ahead in the ongoing development of global regulatory standards. Debate over whether regulatory coherence should go beyond reasonableness and rationality requirements and require proportionality in the relationship between regulatory measures and their objectives is central. Due regard, the most novel of the emerging standards, may help protect international law’s legitimacy claims in the interim. Meanwhile, all actors should attend to the integration rather than the fragmentation of international law, and to changes in the status of private actors.

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