Relationship between the Responsiveness of Service Providers with Patient Satisfaction at Three Conventional Radiography Services in Denpasar

2016 ◽  
pp. 75
Author(s):  
Cokorda Istri Ariwidyastuti ◽  
P.P. Januraga ◽  
Dyah Pradnyaparamita Duarsa
Keyword(s):  
Patient Satisfaction ◽  
Service Providers ◽  
Univariate Analysis ◽  
Conventional Radiography ◽  
Cross Sectional Survey ◽  
Chi Square ◽  
Cross Sectional ◽  
Chi Square Test ◽  
The Relationship

Background and purpose: Patient satisfaction, including on radiography services, is an important component of health care provision. Surveys on patient satisfaction have been carried out particularly in government hospitals, but a more detailed study to determine the relationship between patient satisfaction with the responsiveness of service providers has yet to be carried out. This study aims to determine the relationship between the six domains of responsiveness of service providers and outpatient satisfaction at three conventional radiography facilities in Denpasar.Methods: Study was conducted by cross-sectional survey of 158 respondents selected consecutively in three conventional radiography services, namely a government hospital, a private hospital and a private radiology clinic. Data were collected through interviews using modified questionnaires on responsiveness from WHO. Data were analyzed by univariate, bivariate (chi-square test) and multivariate logistic regression method.Results: Univariate analysis indicated that patient satisfaction was 69% but still below the minimum service standards (>80,0%). Multivariate analysis showed that factors associated with satisfaction were the domain of attention (AOR= 3.77; 95%CI: 1.62-8.76), the quality of infrastructure (AOR=4.57; 95%CI: 1.61-12.93) and communication (AOR=6.30; 95%CI: 1.75-22.64).Conclusion: Patient satisfaction was generally still below the standard. Domains of responsiveness associated with patient satisfaction were the quality of infrastructure, level of attention and communication skills of service providers.

scholarly journals Classroom Attentiveness of Children from Home with Inter Parental Violence in Chamwino District, Tanzania

2021 ◽  
Vol 2 (Issue 4) ◽  
pp. 66-74
Author(s):  
Simion Kaminyoge Ambakisye
Keyword(s):  
Teaching And Learning ◽  
Survey Design ◽  
Cross Sectional Survey ◽  
Chi Square ◽  
Cross Sectional ◽  
Parental Violence ◽  
Chi Square Test ◽  
Level Of Significance ◽  
Parental Conflicts ◽  
The Relationship

This study investigated on classroom attentiveness of children from home with inter parental violence in Chamwino, Dodoma, Tanzania. The study employed the cross-sectional survey design whereby 312 out of 652 children from five secondary schools were randomly selected to participate by filling the questionnaire. Chi square test was employed to determine the relationship between violence against mothers and children’s attentiveness at the 0.05 level of significance. The results indicated a significant relationship between parental conflicts and lack of pupils’ adequate concentration in learning. The findings further showed that female children whose mothers are accustomed to violence are more inattentive than male children during the teaching and learning processes. The study recommends that effective intervention strategies such as developing training through psycho education within families, schools and the community be in place.

scholarly journals Hubungan kecerdasan emosional dengan tingkat stres kerja perawat di ICU dan IGD RSUD kota Kendari

2019 ◽  
Vol 19 (3) ◽  
Author(s):  
La Rangki ◽  
La Ode Alifariki
Keyword(s):  
Emotional Intelligence ◽  
Work Stress ◽  
Chi Square ◽  
Cross Sectional ◽  
Working Stress ◽  
Nursing Services ◽  
Contingency Coefficient ◽  
Chi Square Test ◽  
The Relationship

Abstrak: Perawat yang bekerja di ICU dan IGD sangat rentan terhadap stres. Stres kerja yang dialami perawat akan sangat mempengaruhi kualitas pelayanan keperawatan yang diberikan kepada pasien. Tujuan penelitian ini adalah untuk mengetahui hubungan antara kecerdasan emosional dengan stres kerja perawat di ICU dan IGD RSUD Kota Kendari. Penelitian ini merupakan penelitian deskriptif analitik korelasi dengan menggunakan pendekatan kuantitatif dengan metode cross sectional. Data tingkat kecerdasan emosional dan tingkat stres kerja responden dikumpulkan dengan kuesioner. Subyek penelitian berjumlah 18 orang perawat  ICU dan IGD dengan kriteria : tidak sedang dalam masa cuti atau mendapat tugas belajar, bersedia menjadi responden, dan bukan kepala ruang. Penelitian dilakukan pada bulan Februari 2018. Kecerdasan emosional perawat berada pada tingkatan sedang yakni 55,56% responden dan rata-rata tingkat stres kerja perawat dalam kategori sedang  yakni 55,56% responden. Hasil uji statistik dengan menggunakan uji Chi Square pada tingkat kepercayaan 95% (=0.05), diperoleh nilai Contingency Coefficient 0.486 dan nilai  hit= 5.580 = 3.841 yang berarti H0 ditolak sehingga disimpulkan bahwa ada hubungan antara kecerdasan emosional dengan tingkat stres kerja perawat di instalasi rawat darurat RSUD Kota Kendari.Kata Kunci: Kecerdasan Emosional, Stres Kerja, Perawat, ICU dan IGD Abstract: Nurses working in ICU and IGD are very susceptible to stress. Work  stress experienced by nurses will greatly affect the quality of nursing services provided to patients. The purpose of this study was to determine the relationship between emotional intelligence with work stress nurses in ICU and IGD Kendari Regional Hospital. This research is a descriptive analytic correlation research using a quantitative approach with cross sectional method. Data of emotional intelligence level and work stress level of respondent were collected by questionnaire. The subjects of the study were 18 nurses ICU and IGD with criteria: not in the time of leave or get the task of study, willing to be respondent, and not head of space. The study was conducted in February 2018. Emotional intelligence of nurses was at the moderate level of 55.56% of respondents and the average level of nurses' work stress in the medium category ie 55.56% of respondents. The result of statistical test using Chi Square test at 95% confidence level (= 0.05), obtained the value of Contingency Coefficient 0.486 and the value  2 hit = 5.580 〖x〗 ^ 2 = 3.841 which means H0 is rejected so it is concluded that there is a relationship between intelligence emotional with the level of nurses work stress at the emergency hospital installation RSUD Kendari.Keywords: Emotional Intelligence, Working Stress, Nurse, ICU and IGD

scholarly journals Pengetahuan Ibu Tentang Kartu Menuju Sehat dapat Menstimulus Status Gizi Balita

2020 ◽  
Vol 10 (03) ◽  
pp. 59-64
Author(s):  
Sofiya Rahmawati ◽  
Diah Ratnawati
Keyword(s):  
Nutritional Status ◽  
Univariate Analysis ◽  
Bivariate Analysis ◽  
P Value ◽  
Chi Square ◽  
Cross Sectional ◽  
Chi Square Test ◽  
Nutritional Status Of Children ◽  
The Relationship

Abstract Introduction: Healthy the card serves as a tool for monitoring the motion of growth. The population in this study were a number of mothers in the Posyandu Dadali III, Tugu, Cimanggis, Depok. Objective: This research was conducted to find out the relationship between the mother's knowledge about healthy cards with the nutritional status of children. Method: The design of this study was cross-sectional with 83 respondents were used as samples. The univariate analysis used frequency and proportion. The bivariate analysis in this study used the Chi-Square test with a p-value <0.05. Results: The results of this study obtained a p-value of 0.021 which means that there is a relationship between a mother's knowledge about a healthy card with the nutritional status of children. Conclusion: The results of this study obtained a p-value of 0.021 which means that there is a relationship between a mother's knowledge about a healthy card with the nutritional status of children.

scholarly journals ANALISIS KEPATUHAN MENJALANI HEMODIALISA DENGAN KUALITAS HIDUP PASIEN GAGAL GINJAL KRONIK

2021 ◽  
Vol 5 (2) ◽  
pp. 8
Author(s):  
Riris Andriati ◽  
Fenita Purnama Sari Indah ◽  
Aisyah Aisyah
Keyword(s):  
Quality Of Life ◽  
The Body ◽  
Primary Data ◽  
P Value ◽  
Chi Square ◽  
Cross Sectional ◽  
Hemodialysis Unit ◽  
Chi Square Test ◽  
The Relationship

Compliance with hemodialysis therapy is one of the important things to note, if the patient is not compliant, it can cause a buildup of harmful substances in the body and if left unchecked, it can lead to death. The purpose of this study was to determine the relationship between adherence to undergo hemodialysis therapy with the quality of life of patients with chronic renal failure in the Hemodialysis Unit of the Jakarta Hajj Hospital. This research method is a quantitative study using primary data (questionnaires) and using cross-sectional research. Data collected by using questionnaires. The number of samples were 54 people who were in the hajodialysis unit at the Jakarta Hajj Hospital for the past three months. The results of the study of 54 respondents who have moderate compliance there are 11 people (20.4%), and good compliance a number of 43 people (79.%), in general patients obedient. While from the aspect of quality of life, there were 6 respondents (11.1%) who experienced less quality of life, 35 people had a moderate quality of life (75.%) and 13 people (24.1%) had a good quality of life, in general the quality of life of patients was moderate. After analyzing the relationship between adherence to undergo hemodialysis with quality of life using the Chi Square test p value = 0.468˃0.05, meaning that Ho is accepted, so it can be concluded that there is no relationship between adherence to hemodialysis with the quality of life of patients at Jakarta Hajj Hospital .ABSTRAKKepatuhan menjalani terapi hemodialisa merupakan salah satu hal yang penting untuk diperhatikan, jika pasien tidak patuh dapat menyebabkan terjadinya penumpukan zat-zat berbahaya dalam tubuh dan apabila hal tersebut dibiarkan maka dapat mengakibatkan kematian. Tujuan penelitian untuk mengetahui hubungan antara kepatuhan menjalani terapi hemodialisa dengan kualitas hidup pasien gagal ginjal kronik di Unit Hemodialisa RS Haji Jakarta. Metode penelitian ini merupakan penelitian kuantitatif dengan menggunakan data primer (kuisioner) dan memakai metode penelitian cross-sectional. Data yang dikumpulkan dengan cara menggunakan kuisioner. Jumlah sampel  sebanyak 54 orang yang berada di unit hemodialisa Rumah Sakit haji Jakarta selama tiga bulan terakhir. Hasil penelitian dari 54 responden yang memiliki kepatuhan sedang terdapat 11 orang (20.4 %), dan kepatuhan baik sejumlah 43 orang (79.6 %), secara umum pasien patuh. Sementara dari aspek kualitas hidup diperoleh  responden  yang  mengalami  kualitas  hidup  kurang sejumlah 6 orang (11.1%), kualitas hidup sedang sejumlah 35 orang (75.%)  dan  kualitas  hidup  baik  13 orang  (24.1%), secara umum kualitas hidup pasien sedang. Setelah dilakukan analisa hubungan antara kepatuhan menjalani hemodialisa dengan kualitas hidup dengan menggunakan uji Chi Square diperoleh p value = 0.468˃0.05,  artinya Ho diterima, sehingga dapat disimpulkan tidak ada hubungan antara kepatuhan menjalani hemodialisa dengan kualitas hidup pasien di Rumah Sakit Haji Jakarta.

ANALYSIS OF THE RELATIONSHIP BETWEEN SERVICE QUALITY AND PATIENT SATISFACTION IN POLYCLINIC ACUPUNCTURE AND HERBS LKTM PALEMBANG

2021 ◽  
Vol 7 (1) ◽  
pp. 35-42
Author(s):  
Nurehan Maulana ◽  
Leni Novianti ◽  
Sutriyati Sutriyati
Keyword(s):  
Patient Satisfaction ◽  
Health Services ◽  
Health Workers ◽  
Active Role ◽  
P Value ◽  
Chi Square ◽  
Cross Sectional ◽  
Cross Sectional Design ◽  
The Relationship

Background: Satisfactory and quality service will form patients/customers loyalty, and satisfaction is very closely related to word of mouth. The next effect will continue on the process of forming an improved image of health care agencies. The standard of patient satisfaction in health services is set nationally by the Ministry of Health at a minimum for patient satisfaction, which is above 95%. The purpose of this study is to find out the relationship between the quality of service in aspects of staff attitude, service facilities, and rates/fees with patient satisfaction in polyclinic acupuncture and herbal LKTM Palembang. Methods: This research is quantitative and uses an analytic survey with a cross sectional design. The sample in this study were all patients of the Palembang Community Traditional Health Workshop (LKTM) in 2020 who visited during the study period, numbering 85 people. Result: Based on the results of the study, 62.4% expressed satisfaction with the services in Polyclinic Acupuncture and Herbs (LKTM). The dimension that needs to be improved is the Assurance dimension in the officer's capability section. Based on the result of Chi-Square statistical test, the level of patients satisfaction to the service attitude of the officer, with a p-value of 0.000. Recommendation: for LKTM Palembang, it is expected to improve the quality of existing health workers and always play an active role in health services, maintain existing facilities, and review the costs set.

scholarly journals Factors Related with Anemia in Pregnant Women in Johan Pahlawan Sub-District, West Aceh District

2020 ◽  
Vol 1 (1) ◽  
pp. 14
Author(s):  
Susy Sriwahyuni ◽  
Fitriani Fitriani ◽  
Azwar Azwar
Keyword(s):  
Pregnant Women ◽  
Family Support ◽  
Univariate Analysis ◽  
P Value ◽  
Cross Sectional Survey ◽  
Chi Square ◽  
Cross Sectional ◽  
The Family ◽  
Chi Square Test ◽  
Anemia During Pregnancy

Anemia in Pregnant Women is a health problem during pregnancy. Where the state of decreased hemoglobin levels and the number of red blood cells below normal values. Increased need for iron nearly tripled for the needs of mothers and fetuses during pregnancy, anemia in pregnant women has an impact on morbidity and maternal death, the risk of low birth weight, premature birth. Anemia can also be avoided by consuming foods that often contain animal protein and vegetable protein. Iron (Fe) intake, knowledge, and family support have an important role in the incidence of anemia in pregnancy. This type of research is a cross sectional survey. The study was conducted in Johan Pahlawan Sub-district, West Aceh District. The population is all pregnant women trimester II and III of 54 pregnant women. Taking in total sampling, data analysis used Univariate analysis and Bivariate (Chi-Square test). The results of the study obtained a relationship between the knowledge factor with the P-value = 0.001 and the Family Support factor with a P-value = 0.004 with the incidence of anemia in pregnant women. Expected mothers are expected to know the importance of consuming iron (Fe) intake, extensive knowledge about the dangers of anemia during pregnancy and the importance of family support for pregnant women to avoid anemia.

scholarly journals Hubungan Caring Perawat Dengan Kepuasan Pasien Rawat Inap Di Rumah Sakit

2020 ◽  
Vol 5 (1) ◽  
Author(s):  
Nahrul Hayat ◽  
Asfri Sri Rahmadeni ◽  
Marzuki Marzuki
Keyword(s):  
Patient Satisfaction ◽  
Health Workers ◽  
Sampling Technique ◽  
P Value ◽  
Hospital Nurses ◽  
Chi Square ◽  
Cross Sectional ◽  
Nurse Caring ◽  
Chi Square Test

Caring nurses are very important in meeting patient satisfaction, this is one indicator of the quality of service in a hospital. Nurses are people who become one of the keys in meeting patient satisfaction. Therefore, caring nurse behavior can have an effect on quality service to patients. Some studies conducted in Indonesia show that caring is still lacking for patients in hospitals as much as 50% show poor caring. Patient satisfaction is influenced by caring nurses in serving patients in hospitals. The purpose of this study was to analyze the relationship between caring nurses and patient satisfaction in the inpatient room. This study is a cross sectional analytic study and purposive sampling technique with a sample of 67 patients, collecting data using a questionnaire.The Chi-Square test results showed a significant relationship between caring nurses and patient satisfaction in the inpatient room with a p value of 0,045 (α = 0,05). Nurse caring attitude greatly affects patient satisfaction so it is expected that nurses or other health workers can be more sensitive, be responsive and respond well to patient complaints and show sincere care in helping patients recover

scholarly journals Relationship of Access to Clean Water with Prevalence of Stunting in Puskesmas Cicalengka in 2020

2021 ◽  
Vol 1 (1) ◽  
pp. 85-90
Author(s):  
Aldo Dimitri Daiva ◽  
Eka Nurhayati ◽  
Yanti Fadillah
Keyword(s):  
Univariate Analysis ◽  
World Health ◽  
Health Programs ◽  
P Value ◽  
Clean Water ◽  
Chi Square ◽  
Design Data ◽  
Cross Sectional ◽  
Chi Square Test ◽  
The Relationship

Bandung Regency was ranked the 4th highest in terms of the prevalence of stunting in West Java Province. District of Cicalengka was ranked as the 6th highest in terms of the prevalence of stunting in Bandung Regency as much as 33,7%. These numbers did not reach the World Health Organization (WHO) target, which is to reduce stunting numbers to less than 20%. It also did not reach the Bandung Regency Strategic Plan 2016-2021 target to reduce stunting prevalence to less than 14 %. Stunting was considered to be related to access to clean water. The aim of this study was to measure the relationship between access to clear water and the prevalence of stunting in Puskesmas Cicalengka in 2020. This study was analytic research using a cross-sectional design.  Data that was used in this research was data of height per age in children under five years and data of access to clean water. Data were extracted from the annual report of Puskesmas Cicalengka 2020. The number of the subject which appropriate with the inclusion criteria was 5.179. The sampling technique used in this study was the whole sampling. Data were analyzed using univariate analysis to describe the characteristic of subjects and chi-square test to measure the relationship between the two variables using software statistical product and service solution (SPSS) for windows version 18.0. Chi-square test reveals that the p-value is lower than 0,05 (p=0.000). It can be concluded that access to clean water is related to the prevalence of stunting. Improved collaboration between environmental health programs and maternal and child health programs in Puskesmas Cicalengka is needed to find the solution.

scholarly journals Hubungan Anemia dengan Kualitas Hidup Pasien PGK yang Menjalani Hemodialisis

2020 ◽  
Vol 8 (2) ◽  
pp. 107-116
Author(s):  
Peri Zuliani ◽  
Dita Amita
Keyword(s):  
Quality Of Life ◽  
Chronic Kidney Disease ◽  
Kidney Disease ◽  
Sampling Technique ◽  
Poor Quality ◽  
Chi Square ◽  
Cross Sectional ◽  
Chi Square Test ◽  
The Relationship

Chronic Kidney Disease (CKD) is a progressive and irreversible disorder of renal function, in which the body's ability to fail to maintain metabolism and balance of fluids and electrolytes, causing uremia. The purpose of this study in general was to determine the relationship between hemoglobin levels and quality of life in chronic kidney disease patients undergoing hemodialysis at dr. M. Yunus Bengkulu. This type of research is descriptive analytic with cross sectional approach. The study sample was 64 patients with CKD who underwent hemodialysis at the hemodialysis installation with accidental sampling technique. The results showed that most patients with chronic kidney disease who underwent haemodialysis (71.9%) had severe anemia and most (56.3%) had a poor quality of life. Chi square test results obtained ρ value 0,000 (α = 0.05). Conclusion, There is a statistically significant correlation between anemia and quality of life in CKD patients undergoing hemodialysis in the RDUD Dr. Hemodialysis room. M. Yunus. Suggested to Dr. Hospital M. Yunus Bengkulu to control the incidence and symptoms of anemia experienced by CKD patients. Keywords: Anemia, Hemodialysis, quality of life, CKD

HUBUNGAN FREKUENSI MEROKOK DENGAN KEJADIAN HIPERTENSI PADA MASYARAKAT

2018 ◽  
Vol 4 (1) ◽  
Author(s):  
Saiful Nurhidayat
Keyword(s):  
Univariate Analysis ◽  
Bivariate Analysis ◽  
Chi Square ◽  
Cross Sectional ◽  
Purposive Sampling ◽  
Chi Square Test ◽  
Cross Sectional Design ◽  
Vessel Resistance ◽  
Frequency Relationship ◽  
The Relationship

Abstract : A person is said to be a smoker if he has smoked at least 100 cigarettes. A person smoking more than a pack of cigarettes a day becomes 2 times more prone to hypertension than those who do not smoke.. Dangers of hypertension trigger the destruction of organs including: kidney, brain, heart, eyes, cause blood vessel resistance and stroke.The purpose of this study is to get a picture of the frequency of smoking, knowing the incidence of hypertension and analyzing the smoking frequency relationship with the incidence hypertension in the community. The study was conducted on the community of RT 03/01 Mangunsuman Siman Ponorogo, a sample of 30 respondents using Purposive Sampling. Quantitative design with a cross sectional design to study the frequency of smoking and the incidence of hypertension. Instruments use questionnaires and observation sheets. Univariate analysis uses frequency distribution and bivariate analysis with chi square test with α = 0.05. To analyze the strength of the relationship with the coefficients contengency. Result of research of smoking frequency mostly (63,3%) or 19 people medium category. The incidence of hypertension 40% or 12 respondents had moderate hypertension. There is a relationship between the frequency of smoking with the incidence of hypertension RT 03/01 Mangunsuman Siman Ponorogo with the closeness of the relationship mild. It is expected the community RT 03/01 Mangunsuman Siman Ponorogo to reduce the number of cigarettes smoked each day in stages so that blood pressure can be lowered or controlled. Keywords : frequency of smoking, hypertension disease. Abstrak : Seseorang dikatakan perokok jika telah menghisap minimal 100 batang rokok. Seseorang menghisap rokok lebih dari satu pak rokok sehari menjadi 2 kali lebih rentan terhadap hipertensi dari pada mereka yang tidak merokok. Bahaya hipertensi memicu rusaknya organ tubuh diantaranya : ginjal, otak, jantung, mata, menyebabkan resistensi pembuluh darah dan stroke. Tujuan penelitian ini adalah mendapatkan gambaran tentang frekuensi merokok, mengetahui kejadian hipertensi dan menganalisis hubungan frekuensi merokok dengan kejadian hipertensi pada masyarakat. Penelitian dilakukan pada masyarakat RT 03/01 Mangunsuman Siman Ponorogo, sampel sejumlah 30 responden menggunakan purposive sampling. Desain kuantitatif dengan rancangan Cross Sectional untuk mempelajari frekuensi merokok dan kejadian hipertensi.Instrumen menggunakan kuesioner dan lembar observasi. Analisis univariat menggunakan distribusi frekuensi  dan analisis  bivariat dengan uji chi square  dengan α=0,05. Untuk menganalisis kekuatan hubungan dengan KK. Hasil penelitian frekuensi merokok sebagian besar (63,3%) atau 19 orang kategori sedang. Kejadian hipertensi 40% atau 12 responden mengalami hipertensi sedang. Terdapat hubungan antara frekuensi merokok dengan kejadian hipertensi Masyarakat RT 03/01 Mangunsuman Siman Ponorogo dengan keeratan hubungan ringan. Diharapkan masyarakat RT 03/01 Mangunsuman Siman Ponorogo untuk mengurangi jumlah rokok yang dihisap setiap hari secara bertahap agar tekanan darah dapat diturunkan atau terkontrol.  Kata Kunci : frekuensi merokok, penyakit hipertensi

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