scholarly journals Comparison of Indonesian Population Information System Service Performace Based On Information System Functional Scorecard Theory

2021 ◽  
Vol 6 (3) ◽  
pp. 297-307
Author(s):  
Najla Alia Farah ◽  
Admaja Dwi Herlambang ◽  
Aditya Rachmadi
Keyword(s):  
Information System ◽  
Information Systems ◽  
Performance Comparison ◽  
Civil Registration ◽  
System Service ◽  
Optimal Service ◽  
Comparison Results ◽  
Population Information ◽  
Work Functions

The Balikpapan Population and Civil Registration Office has implemented service automation by using an information system to support the population and civil registration administration services in Balikpapan, Indonesia. The information system implemented is called The Population Administration Information System (SIAK). The office has previously implemented an information system similar to SIAK, namely the Population Administration Organizing System (SPAK). One of the office aims is to improve the quality of SIAK. SIAK quality is improved in order to achieve optimal service. As a step of achieving vision and mission, implementing work functions and optimizing the utilization of information systems, the comparison of information system performance between information systems that have been used with information systems that have previously been used. The guidelines used in assessing the performance of both systems are Information System Functional Scorecard (ISFS) theory. The data collected by questionnaires then conducted Paired-T Test so that the results of the two systems were obtained differences and can be compared to know which system is superior. SIAK is an information system that is declared superior to SPAK. Furthermore, the comparison results become a reference in providing recommendations for SIAK performance improvement based on the performance comparison results with SPAK.

scholarly journals Factors that Affect User Satisfaction of Dukcapil Application (Dukcapil Dalam Genggaman) in Surakarta Regency

2020 ◽  
pp. 154-175
Author(s):  
Andreas Bayu Darmawan ◽  
Rino Ardhian Nugroho
Keyword(s):  
Information Systems ◽  
Communication Technology ◽  
User Satisfaction ◽  
Ease Of Use ◽  
Electronic Government ◽  
End User ◽  
Civil Registration ◽  
Population Information ◽  
Information And Communication

Electronic Government (e-Government) has been implemented in Indonesia at both the central and regional levels, where Information and Communication Technology (ICT) is integrated with public services in order to increase effectiveness, efficiency, and transparency. Surakarta has succeeded in creating an application that operates online which can be used to access population administration services, namely Dukcapil application (Dukcapil dalam genggaman in Indonesian term). This application is designed to make it easier for some people of Surakarta who are still experiencing problems if they have to directly access population administration services, whether constrained in terms of time, energy, and cost. As part of population administration services and population information systems, user satisfaction is important for Dukcapil Dalam Genggaman because it is related to the quality of the services provided and the success of implementing the application. User satisfaction can be influenced by several factors. Therefore, this study will examine the factors that influence user satisfaction of Dukcapil Dalam Genggaman. These factors were adapted from a model for measuring the level of user satisfaction with information systems, namely End User Computing Satisfaction (EUCS), which measures satisfaction based on content, accuracy, format, ease of use, and timeliness. This study aims to determine the effect of these factors on user satisfaction of Dukcapil Dalam Genggaman. The questionnaire was distributed to users of Dukcapil Dalam Genggaman and successfully obtained a sample of 107 users. The data analysis used is multiple linear regression. It was found that content, accuracy, ease of use, and timeliness have a significant effect on user satisfaction of Dukcapil Dalam Genggaman. Meanwhile, the format does not have a effect on user satisfaction of Dukcapil Dalam Genggaman. Based on these findings, the Department of Population and Civil Registration of Surakarta is recommended to develop Dukcapil Dalam Genggaman by focusing on the factors that affect user satisfaction of the application.

scholarly journals Hospital’s competitive advantage through service quality, information systems and Islamic work ethics

2019 ◽  
Vol 17 (2) ◽  
pp. 193-204 ◽  
Author(s):  
Yanneri Elfa Kiswara Rahmantya ◽  
Ubud Salim ◽  
Djumahir ◽  
Atim Djazuli
Keyword(s):  
Information System ◽  
Information Systems ◽  
Service Quality ◽  
Competitive Advantage ◽  
Sampling Technique ◽  
Partial Least Square ◽  
Least Square ◽  
Work Ethics ◽  
System Service

The aim of this study is to analyze and measure the factors that influence competitive advantage seen from the quality of services, Islamic work ethics and information systems. The population of this study was all patients of BPJS participants in hospitals in Kuningan, West Java. This study uses a proportional random sampling technique to determine the sample. The respondents of this study were 115 respondents. Analysis was carried out using Partial Least Square (PLS). Results of the study prove that Islamic work ethics are positive and significant to competitive advantage. Competitive advantage can also be influenced by the hospital information system. Service quality also has a positive and significant influence on competitive advantage. Islamic work ethics, information system and service quality is a factor that can build competitive advantage in hospitals in Kuningan.

Internationale Marketingstrategien und Marketing-Informationssysteme der westdeutschen Pharmaindustrie in den 1950er bis 70er Jahren: Eine „Marketing-Informationsrevolution“?

2015 ◽  
Vol 56 (1) ◽  
Author(s):  
Christian Kleinschmidt ◽  
Heiko Braun
Keyword(s):  
Information System ◽  
Information Systems ◽  
International Marketing ◽  
Marketing Strategies ◽  
Unknown Quantity ◽  
Market Data ◽  
Marketing Information ◽  
Pharmaceutical Enterprises

AbstractAssuming that a formerly unknown quantity and quality of market data triggered a revolution in marketing information, we explore international marketing strategies and the significance of marketing information systems in the context of the re-internationalization of the pharmaceutical enterprises Bayer and Schering after 1945. Both companies faced an information deluge, and in both cases, distinct approaches to a modern marketing information system can be observed since the mid-1960s.

scholarly journals An Analysis of the Effects on Application of Management Accounting Information Systems and Quality Management Accounting Information

2015 ◽  
Vol 7 (3) ◽  
pp. 80-92
Author(s):  
Widia Astuty
Keyword(s):  
Information System ◽  
Organizational Culture ◽  
Information Systems ◽  
Information Management ◽  
Management Accounting ◽  
Accounting Information ◽  
Business Environment ◽  
Accounting Information System ◽  
Accounting Information Systems

The study aims to prove empirically; (i) the influence of the business environment for the application of management accounting information systems; (ii) the influence of ethics on the application of management accounting information systems; (iii) the influence of organizational culture on the implementation of management accounting information systems; and (iv) the effect of the application of management accounting information system on the quality of management accounting information. The motivation of this study due to a phenomenon of having an integration on management accounting information system whereby the information generated is not qualified, as well as the uncertainty of business environment, ethics and organizational culture which are yet to have optimal conditions. The method used is explanatory research with a survey approach, using a statistical tool of SEM Partial Linear Regression, with the aim to obtain facts concerning the occurance of phenomena, seek actual and systematic information on the application of management accounting information systems, and the quality of accounting information management. The results showed that all variable of the business environment, ethics, organizational culture affect the application of accounting information management system; and the application of management accounting information system affects the quality of information management accounting.

scholarly journals Dynamic Passenger Information System in public transport: analysis of utility and passengers’ satisfaction on the example of KZK GOP

2017 ◽  
Vol 18 (6) ◽  
pp. 16-21
Author(s):  
Ewa Brożyna
Keyword(s):  
Information System ◽  
Information Systems ◽  
Public Transport ◽  
Online Research ◽  
The Public ◽  
Rate Analysis ◽  
Performance Quality ◽  
Research Goal ◽  
Transport Analysis

This article presents topic of Dynamic Passenger Information Systems which are more and more often used in the public transport. It focuses on analysis of utility and passengers’ satisfaction of this type of system. In the first chapter there are information about DPI system that is used by one of the larger organizer of public transport – KZK GOP (Komunikacyjny Związek Komunalny Górnośląskiego Okręgu Przemysłowego). In next part of article there is online research results made by author in March – April 2017 among the passengers of KZK GOP. Research goal was knowing the utility and passengers’ satisfaction of DPI system KZK GOP. There took part 635 people in research. Respondents judged the performance quality of DPI system KZK GOP as sufficient (average rating: 3,18 on scale from 1 to 5 where 5 was the highest rate). Analysis of this research summary will let to more detailed knowing passengers’ opinion for DPI system KZK GOP and will let to suggest the actions which goal will be improvement this system.

scholarly journals KEBIJAKAN PENYELENGGARAAN PENDIDIKAN TINGGI (Studi Tentang Peran Sistem Informasi Akademik Dalam Penyelenggaran Pendidikan Tinggi Di STKIP PGRI Bangkalan)

2018 ◽  
Vol 16 (1) ◽  
pp. 16
Author(s):  
Agoeng Koerniawan SA
Keyword(s):  
Higher Education ◽  
Information System ◽  
Information Systems ◽  
Teaching And Learning ◽  
Process Data ◽  
Quality Of Higher Education ◽  
Before And After ◽  
Academic Information

The purpose of this study was to determine the role of academic information systems in improving the quality of higher education implementation in PGRI STKIP Bangkalan, and the extent to which the policies of implementing higher education before and after the use of information systems and how satisfaction is felt by students towards academic information systems at STKIP PGRI Bangkalan, named STKIP PGRI Bangkalan’s Siakad.The study was conducted by conducting a survey of users of the internet-based academic information system (Siakad STKIP PGRI Bangkalan), namely lecturers, students and employees with the method of observation and conducting in-depth interviews to obtain as much information as possible from all respondents/informants. The number of informants was 5 people consisting of the chairman of STKIP PGRI Bangkalan, Vice Chairman I, Head of BAAK and two students who had experience in their respective fields of work, knew deeply and had many roles in the process of using information systems.Based on the results of the study, it was shown that with the use of the information system/ STKIP PGRI Bangkalan’s Siakad which is one of the facilities for the smooth activities of the teaching and learning process, it proved to provide convenience, many benefits and benefits that greatly support the duties of serving lecturers, students and outsiders requiring. This is evidenced by the support of the support of lecturers and students, capacity, namely the ability of employees to process data and value, namely the benefits felt by lecturers, employees and students as well as outside parties in need.

scholarly journals Improving quality of economic information systems to ensure competitive advantage for companies

2012 ◽  
Vol 50 (No. 8) ◽  
pp. 365-368 ◽  
Author(s):  
M. Kučera ◽  
A. Látečková ◽  
P. Szovics
Keyword(s):  
Information System ◽  
Information Systems ◽  
Competitive Advantage ◽  
Enterprise Resource Planning ◽  
Cost Management ◽  
Resource Planning ◽  
Current Situation ◽  
Economic Information ◽  
International Environment

A prosperous company with a goal to maintain competitiveness in a strong international environment should eliminate obsolete management methods and innovate the information system used in the company with the application of effective economic software. This paper deals with the current situation of economic software or Enterprise Resource Planning (ERP) in companies and opportunities and advantages of using software in the area of cost management. Economic gains in practice are also discussed in this contribution. 

Requirements of IS Development Methodologies Towards the New Organizational Paradigm - A Brasilian Study Using Delphi Technique

2002 ◽  
pp. 319-329
Author(s):  
Aline Franca de Abreu ◽  
Ruth Ferreira Roque Rossi
Keyword(s):  
Information System ◽  
Information Systems ◽  
Delphi Technique ◽  
System Development ◽  
Business Strategies ◽  
Delphi Panel ◽  
Development Methodology ◽  
The Social ◽  
Process Interaction

The purpose of this study was to identify through the Delphi Technique, important requirements of an information system development methodology. These requirements should satisfy the needs of actual organizations, regarding the strategic use of information technology. An initial listing of requirements was developed through a review of the related literature. The Delphi panel consisted of 31 brazilian specialists in information systems. Two rounds were employed to collect from this panel the most important requirements. The requirements were distributed in five basic areas: technical process, interaction between the end user and analysts, organizational structure, business strategies and quality of the information system. It is expected that methodologies will continue to be of great importance in the development of information systems and they will increase their focus on the social-technical approach.

Mengukur Keberhasilan Penerapan Sistem Informasi Akademik Dengan Model Kesuksesan Delon And McLean

2020 ◽  
Vol 4 (1) ◽  
pp. 149-155
Author(s):  
Nur Pusparini ◽  
◽  
Asrul Sani
Keyword(s):  
Information System ◽  
Information Systems ◽  
Computer Technology ◽  
Quality System ◽  
Added Value ◽  
Related Data ◽  
Delone And Mclean ◽  
Success Model ◽  
Academic Information

Academic information systems are designed to manage academic-related data using computer technology. The quality of the information system helps provide satisfaction for the organization and increases competitiveness, providing added value to STMIK Widuri. To measure the success of a system can apply the success model of Delone and McLean. By testing the system using DeLone and McLean it is known that the STMIK Widuri academic information system as a whole has a good quality system and scores 81.63%.

scholarly journals Sistem Informasi Kependudukan Pada Kantor Lurah Sangaji Berbasis Web

2019 ◽  
Vol 2 (2) ◽  
Author(s):  
Moch Teguh Priyanto ◽  
Abjan Samad ◽  
Sitna Hajar Hadad
Keyword(s):  
Information System ◽  
Information Systems ◽  
System Design ◽  
Programming Language ◽  
System Application ◽  
Public Services ◽  
Urban Village ◽  
Population Information ◽  
System Requirements ◽  
Analysis System

Abstrak: Sistem informasi penduduk dimaksud untuk meningkatkan efisiensi dalam hal pelayanan dalam masyarakat. Kelurahan Sangaji kota ternate utara selama ini mempunyai sistem informasi yang masih dalam bentuk manual sehingga menyulitkan dan memperlambat dalam proses penambahan, penghapusan (atau pembuatan surat). Oleh sebab itu perlu dilakukan penelitian untuk merancang aplikasi sistem informasi penduduk. Tujuan dari sistem informasi ini adalah untuk memberikan kemudahan kepada masyarakat dalam melakukan pengurusan dokumen kelurahan, serta menginformasikan pelayanan masyarakat yang efisiensi. Langkah-langkah yang dilakukan dalam hal ini adalah analisis kebutuhan sistem, perancangan sistem. Dalam implementasi ini digunakan bahasa pemograman PHP dan sebagai databasenya digunakan MySQL.Kata Kunci: Sistem Informasi, Kependudukan, PHP, Database, MySQL.Abstract: The population information system is intended to improve efficiency in terms of service in the community. Sangaji Urban Village North Ternate City has an information system that is still in the manual form which makes it difficult and slow in the process of adding, deleting (or making letters). Therefore it is necessary to do research to design a population information system application. The purpose of this information system is to provide convenience to the community in managing urban village documents, as well as providing efficient public services. The steps taken in this case are system requirements analysis, system design. In this implementation, the PHP programming language is used and the database is used by MySQL.Keywords: Information Systems, Population, PHP, Database, MySQL

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