scholarly journals CONSUMER PROTECTION RELATED TO DISPENSING PUMP MANIPULATION IN SPBU (GAS STATION)

2020 ◽  
Vol 7 (2) ◽  
pp. 141
Author(s):  
Deviana Yuanitasari ◽  
Sonny Dewi Judiasih ◽  
Ratu Chairunissa

Services in business activities at SPBU (gas station) often created problems between business operators and consumers that can cause cost to consumers. Underhanded practices are carried out by SPBU owner by manipulation digital technology systems that automatically measure the flow of fuel (dispensing pump) that is not in accordance with the measurements. This writing aims to review and analyze responsibility of business operators and legal protection for consumers related to manipulation dispensing pump of SPBU. The method used in this research is normative juridical with descriptive-analytical research specifications conducted with the approval of the regulations in the field of employment in terms of layoffs conducted by companies and research by interviewing the parties involved in industrial relations. Based on the research results obtained answers is: First, the responsibility of business operators who carry out manipulation dispensing pump is to revoke the PASTI PAS predicate within a period of two months and terminating cooperative relationship if the business operators is considered to inflict losses many consumers by Pertamina and granting compensation in accordance with Article 19 of UUPK. Second, legal protection for consumers is protection in the form of preventive and repressive, where prevention is carried out coaching by the government or Pertamina and repressive with law enforcement or settlement of consumer disputes both through the court and outside the court.

Asy-Syari ah ◽  
2021 ◽  
Vol 22 (2) ◽  
pp. 237-258
Author(s):  
Hazar Kusmayanti ◽  
Ratu Chairunissa

Abstract: This research aims to examine and analyze the responsibilities of petrol stations as well as legal protection that can be obtained by consumers designed by petrol stations based on statutory views and Islamic law. This study uses the Normative Juridical method with references to Law Number 8 of 1999 concerning Consumer Protection and Law Number 2 of 1981 concerning Legal Metrology regarding measuring instruments. These results conclude that: First, engineering pump removal by business actors carried out by SPBU managers has an impact on the revocation of the PASTI PAS predicate by Pertamina which has harmed consumers, so that it is the responsibility of business actors who provide compensation in accordance with Article 19 of the Consumer Protection Law because it has increased to default. Furthermore, in Islamic law, the stipulation of compensation is carried out because no loss or damage to the victim has occurred. Second, legal protection for consumers, namely in the form of preventive and repressive. Preventive measures are carried out by providing guidance by the government and Pertamina, while repressiveness is carried out by law enforcement and / consumer dispute resolution both through courts and outside the court. Likewise, the Islamic view of pump engineering is not in line with the principles and principles of Islamic law because there is an element of gharar in it.


2021 ◽  
Vol 8 (1) ◽  
pp. 118
Author(s):  
Ukie Tukinah

Electronic transactions that are practiced in online transactions create unequal bargaining power between businesses and customers. Business actors often use the weak position of customers to get the maximum benefit from customers. This study uses a normative juridical approach. The research results obtained include the weaknesses of law enforcement, both from the Customer Protection Agency and the Indonesian Customers Foundation, arguing that there are factors that cause customer protection conditions in Indonesia to be so alarming: First, there is still an asymmetrical relationship between producers and customers. Second, customers generally do not meet sufficient bargaining power against business actors. Third, the Government in general tends to side with business actors. Fourth, there is no sense of concern from existing law enforcement institutions, both from the Police, Attorney General's Office, and the Court.


2019 ◽  
Vol 3 (1) ◽  
pp. 57
Author(s):  
Bing Yusuf

The development of information and electronic technology every time becomes faster, supported by the great curiosity of humans to make information technology and electronics as daily consumption. Technology penetrated into the business world pampering the community with ease of accessibility through ecommerce systems. People enjoy buying and selling facilities through e-commerce, but most people forget that every thing has a positive and negative side. The majority of people enjoy the convenience and convenience of e-commerce to access and obtain the desired items, but not a few community members have become victims of e-commerce transactions. The government acting as a regulator has issued a lot of laws and regulations, but until now all forms of injustice, fraud, and even crime through ecommerce buying and selling have not been completely blocked. Institutions established specifically to defend disadvantaged consumers also do not yet have adequate specifications to protect disadvantaged consumers through e-commerce buying and selling. The capabilities and facilities possessed by law enforcement officers are still limited, there are still many perpetrators of injustice, fraud and crime in buying and selling e-commerce that are still moving and operating freely. Based on the reality of e-commerce buying and selling formulated a problem regarding how legal protection is actually for consumers in buying and selling e-commerce? What obstacles are faced by consumers to get legal protection in buying and selling e-commerce? How is the legal effort made by consumers who are disadvantaged in buying and selling ecommerce? Using positive law analyzed with reality that occurs in the community it can be concluded that e-commerce buying and selling is arguably a new thing so that it demands for the whole legal system and legal subjects to adapt to technological developments and the progress of civilization


2017 ◽  
Vol 24 (2) ◽  
pp. 224
Author(s):  
Zaka Firma Aditya ◽  
Sholahuddin Al-Fatih

The population of sharks and rays in Indonesia threatened with extinction. Based on the findings of WWF Indonesia that there are at least 10 million sharks caught in Indonesian waters each year for commercial purposes. Urgency of protection against sharks and stingrays are not only conservation activities related to efforts to save species of marine animals from extinction, but also related to global environmental issues. Until this time there has been no regulation of the Indonesian government, which specifically provides protection to the conservation of sharks and rays in Indonesia’s marine waters. In this paper, the author will discuss two findings. First, the lack of regulations that provide legal protection to sharks and stingrays from illegal fishing activity. Secondly, there are two efforts can be made by the government, repressive and preventive measures. A repressive measure carried out by law enforcement with a very heavy sanction the perpetrators of fishing of sharks and stingrays. Preventive efforts done by making shark conservation areas and through education and awareness to the community.


2021 ◽  
Vol 2 (2) ◽  
pp. 281-286
Author(s):  
I Made Aswin Ksamawantara ◽  
Johannes Ibrahim Kosasih ◽  
I Made Minggu Widyantara

The phenomenon of Foreign Exchange (Forex) that runs in the investment sector and can help the development of Indonesia. Currently forex is a trend that is endemic and attracts the attention of many parties, both investors and the public in general. Foreign exchange or forex is a type of trade or transaction that trades the currency of a country against the currencies of other countries involving the main money markets in the world for 24 hours continuously, so in this case a legal protection is needed. The purpose of this research is to analyze legal protection in Forex transactions and legal sanctions imposed by the government on illegal Forex broker activities. This research uses a normative method that with a statutory approach. Sources of data used are primary data sources and secondary data sources. After primary legal data and secondary legal data are collected, the data will then be processed and analyzed using systematic legal data processing methods. The results showed that the alleged fraudulent investment fraud case under the guise of forex trading involved illegal brokers from the Guardian Capital Group (GCG) Asia, which harmed consumers. In line with that, the government issued a legal rule, namely Law No.8 of 1999 concerning Consumer Protection. The Consumer Protection Law that has been set by the government is the legal basis that is accurate and full of optimism in protecting consumer rights.


2021 ◽  
Vol 2 (1) ◽  
pp. 195-199
Author(s):  
Rezky Ayu Saraswati ◽  
I Nyoman Sujana ◽  
Diah Gayatri Sudibya

The rise of drug trafficking involving children as narcotics couriers is a problem that needs serious attention from both the government, law enforcement and the community. Children who commit crimes must continue to obtain legal protection in the best interests of the child. Child protection is contained in Law number 11 of 2012 concerning the juvenile justice system, where at the moment children can become narcotics abuse even as narcotics brokers with the rampant abuse of narcotics for all circles both in Indonesia and in the international world. The formulation of the problem raised is how is the basis for judges' consideration in imposing criminal sanctions on children as intermediaries for narcotics? And what is the legal protection of children as an intermediary for narcotics? The problems to be discussed will be examined based on normative perspectives and the legislative approach to the decisions of the Denpasar District Court No. 14 / Pid.Sus Anak / 2015 / PN. Dps, that the judge considers that the accused child has committed narcotics crimes by being charged Law number 35 of 2009 concerning narcotics, which can be sentenced to a minimum of 5 years and a maximum of 20 years and can be subject to fines. Legal protection for children is carried out by judges by imposing criminal training on employment in a generation of Indonesian foundations, solely so that children can carry out their activities as usual when they return to the community and do not disturb their psychic rights and can increase their skills in children. The child does not return to committing a crime.


2021 ◽  
Vol 7 (4) ◽  
pp. 459-472
Author(s):  
Chatrin Intan Sari

The purpose of this study is to know how the legal protection for consumers on the circulation of illegal drugs and how the accountability of business actors on the circulation of illegal drugs. By using normative juridical research method this study found that the legal protection to consumers on the circulation of illegal drugs conducted by the government through the Agency of Drugs and Food. The Agency highlighted that the attention that the government has run its supervision. In addition, the protection of consumer law arising from the existence of rights and obligations set forth in Article 4 letters a and c, article 7 letters a and d, article 8 paragraph 1 letter a, d and e of Law Number 8 Year 1999 concerning Consumer Protection. The fulfilment of consumer rights over security, the right to be heard, the correct, clear, and honest information regulated in the UUPK is still not fulfilled. Article 98 paragraph 2, Article 106 paragraph 1 and 2 of Law Number 36 Year 2009 on Health. The business actor is responsible as the manufacturer of the goods because the importer of the goods is not an agent or official importer. The business actor who is an individual shall be liable for the losses incurred even if only as an importer not as a producer of the goods. 


Author(s):  
Wahyuni Safitri ◽  
Wafda Vivid Izziyana

Legal protection for consumers in an electronic commerce transaction in Indonesia is crucial for the development of the society’s economy. The aim of this research is to know how is the legal protection for online transaction users is in Indonesia. The method of study is the juridicial-normative method. The data collection is done through literature study. The research results show that the legal protection in the Electronic Transaction Agreement in Indonesia is regulated in Articles 47 and 48 of the Governmental Decree, No. 82 of 2012 regarding the Establishment of the Electronic System and Transaction. Legal protection for the society is written in Article 46 of the Constitution No. 11 of 2008 regarding Electronic Information and Transaction and Article 62 of the Constitution No. 8 of 1999 regarding Consumer Protection. Legal protection towards consumers in electronic transaction in Indonesia is regulated strictly both in the aspects of criminal and civil laws. Keywords: law; online transaction; consumer protection.


2020 ◽  
Vol 1 (1) ◽  
pp. 145-161
Author(s):  
Husaima Husaima ◽  
Ma’ruf Hafidz ◽  
Hasbuddin Khalid

Penelitian ini bertujuan untuk mengetahui dan menganalisis bentuk perlindungan hukum bagi konsumen terhadap perusahaan leasing yang melakukan perbuatan melawan hukum. Serta menganalisis faktor-faktor efektivitas yang mempengaruhi penegakan hukum bagi perlindungan konsumen terhadap perusahaan leasing yang melakukan perbuatan melawan hukum. Hasil yang diperoleh penulis dalam melakukan penelitian ini adalah Perlindungan Konsumen terhadap perusahaan Leasing yang melakukan perbuatan melawan hukum terbagi menjadi dua yakni bentuk preventif dan represif. Penegakan hukum sengketa konsumen tidak lepas dari tiga faktor yaitu Substansi Hukum, Struktur Hukum dan Kultur Hukumnya yang mempengaruhi keberhasilan prosesnya. Adapun diantaranya ialah ketentuan yang kontradiktif dan rumusannya tidak jelas serta tegas, terlalu banyak peranan lemabaga yang terlibat dalam penegakan hukum UUPK,  tidak adanya pedoman operasioanl, dan pelaku usaha tidak melaksanakan putusan BPSK dengan sukarela. This study aims to determine and analyze the form of legal protection for consumers against companies leasing that commit acts against the law. As well as analyzing the factors that influence law enforcement for consumer protection agains tcompanies leasing that commit acts against the law. The results obtained by the author in conducting this research are consumer protection against companies leasing that commit acts against the law is divided into two, namely preventive and repressive forms. Law enforcement of consumer disputes cannot be separated from three factors, namely Legal Substance, Legal Structure and Legal Culture which affect the success of the process. Among them are contradictory provisions and the formulation is not clear and firm, there are too many roles of institutions involved in UUPK law enforcement, there are no operational guidelines, and business actors do not voluntarily implement BPSK decisions.


2020 ◽  
Vol 28 (3) ◽  
pp. 457
Author(s):  
Julius Sitangihonon Sihotang ◽  
Kartika Pakpahan ◽  
Hilda Siregar ◽  
Yunepa Pebi Yanti Sembiring ◽  
Kevin Dwiputra Sitorus

The sales system in the form of a pyramid scheme is prohibited in Article 9 of Law Number 7 of 2014 concerning Trade because it can harm the people who are its members. In the pyramid scheme sales system, the concept is almost close to the concept of a multi-level marketing sales system, which creates opportunities for companies by running a pyramid scheme that bills itself as an official multi-level marketing company. This study aims to analyze the positive law on the prohibition of distribution business actors in the application of the pyramid scheme system and about the efforts to overcome criminal acts by implementing a pyramid scheme system in the distribution of goods. This study analyzes the main problems with the scope and identification of the problems through the Normative Juridical Approach with descriptive analytical research. The existence of various forms of driving factors for the development of companies with a pyramid scheme sales system is the characteristic of most Indonesians who want to have large income instantly, with public awareness and law enforcement officials about the dangers of pyramid schemes that are still lacking, so that the distribution of goods with a pyramid scheme system is carried out by If business actors make mistakes or violate regulations from the government regarding pyramid scheme businesses, those who carry out such actions will be subject to sanctions either by fines or imprisonment.


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