scholarly journals Karakteristik Dan Psikologi Konsumen Terhadap Keputusan Pembelian Kembali Produk Melalui E-Commerce

Author(s):  
Achmad Choiri Alfan

ABSTRACTThe use of the internet as a means to obtain information can also be used as a business activity or commonly known as Electronic Commerce (e-commerce). E-Commerce is mostly done for sales and service products directly from business organizations with consumers. The use of e-commerce is a necessity of modern business organizations that are used for business development. The combination of characteristics and consumer psychology can encourage consumers to make purchasing decisions. The method used in this study is a quantitative method. The sampling technique in this study used accidental sampling technique. The results of this study are consumer characteristics and consumer psychology simultaneously have a significant effect on repurchase decisions. Whereas the characteristics of consumers and consumer psychology have no partial effect on repurchase decisions using e-commerce. Keywords : E-commerce, consumer characteristics, consumer psychology, purchasing decisionsCorrespondence : [email protected] ABSTRAK  Penggunaan internet sebagai sarana untuk mendaptkan informasi juga dapat digunakan sebagai aktivitas bisnis atau yang biasa dikenal dengan Electronic Commerce (e-commerce). E-Commerce banyak dilakukan untuk penjualan dan pelayanan produk secara langsung dari organisasi bisnis dengan konsumen. Penggunaan e-commerce merupakan kebutuhan dari organisasi bisnis modern yang digunakan untuk pengembangan usaha. Perpaduan antara karakteristik dan psikologi konsumen dapat mendorong konsumen dalam melakukan keputusan pembelian. Metode yang digunakan dalam penelitian ini adalah metode kuantitatif. Teknik pengambilan sampel pada penelitian ini menggunakan teknik accidental sampling. Hasil dari penelitian ini adalah karakteristik konsumen dan psikologi konsumen berpengaruh signifikan secara simultan terhadap keputusan pembelian kembali. Sedangkan karateristik konsumen dan psikologi konsumen tidak berpengaruh secara parsial terhadap keputusan pembelian kembali menggunakan e-commerce. Kata kunci : E-commerce, karateristik konsumen, psikologi konsumen, keputusan pembelianKorespondensi : [email protected]

Author(s):  
Shyju

E-commerce or Electronic commerce is a methodology of modern business, which addresses the requirements of business organizations. It can be broadly defined as the process of buying or selling of goods or services using an Electronic Medium such as the Internet. A person sitting on his chair in front of a computer can access all the facilities of the internet to buy or sell the products. Traditional commerce that is carried out physically with effort of a person to go and get products. E-commerce has made it easier for human to reduce physical work and to save a lot of time. Even though it gives a lot of advantages to the economy, it faces some demerits mainly in the case of security. Security is the challenge facing E-commerce today. With the invention of E-commerce there is the possibility for B to B business, business through ads in YouTube, through website, mobile commerce, Electronic Fund Transfer, supply chain management, internet marketing, online transaction process etc..Even though with merits and demerits, E-commerce is in a developing stage.


2020 ◽  
Vol 15 (1) ◽  
Author(s):  
Hardoko Hardoko

Transactions with internet media in Indonesia have experienced rapid growth along with the increasing use of the internet in Indonesia. In 2018 internet users in Indonesia reached 171.17 million users, or 64.8% of the population of Indonesia. Of these, 96% of internet users in Indonesia have made transactions with internet media. Word of mouth communication is transformed into E-WOM (electronic word of mouth) along with the development of internet technology at this time. The purpose of this study is to analyze the dimensions of e-Wom, namely the effect of intensity (intensity), valence of opinion (content of opinion) and content (content) on online purchasing decisions in the Special Region of Yogyakarta. The sampling method used in this study was non-probability sampling using purposive sampling technique for a sample of 100 respondents scattered in Sleman, Yogyakarta, Bantul, Kulonprogo and Gunungkidul. Data analysis in this research uses Multiple Linear Regression. The results of this study indicate that valence of opinion and content are variables that have a positive and significant influence on online purchasing decisions in the Special Region of Yogyakarta. While the intensity variable has a positive but not significant effect on online purchasing decisions in the Special Region of Yogyakarta. 24.6% of online purchasing decisions in the Special Region of Yogyakarta are influenced jointly by intensity, valence of opinion and content, the rest by other reasons


2021 ◽  
Vol 9 (2) ◽  
pp. 161
Author(s):  
Fitri Yani

In this study, there are four variables, namely Social Media (X1), Word Of Mouth Marketing (X2), Trust (X3) and Purchasing Decision (Y) variables at Mutimuv Store Samarinda Distro. The purpose of this study was to determine and test the effect of the use of social media, word of mouth marketing and trust on purchasing decisions at the Mutimuv Store Samarinda distribution, either partially or simultaneously. The analysis tool used is multiple linear regression with the help of statistical software SPSS version 25.0. The sampling technique in this study is an accidental sampling technique based on who was found when the author conducted the research and the sample used was 75 consumers at the Mutimuv Store Samarinda Distro. This research is a survey research, in which the information collected from respondents using a questionnaire. The method used in this research is quantitative method. The results showed that Social Media, Word of Mouth Marketing and Trust together had a significant influence on purchasing decisions at Mutimuv Samarinda Distro. These results mean that variations in purchasing decisions are jointly influenced by Social Media, Word of Mouth Marketing and Trust. Partially, individual Word of Mouth Marketing has no significant effect on purchasing decisions at Mutimuv Samarinda Distro. Of the three independent variables that have a dominant influence on purchasing decisions are social media variables.


Author(s):  
Petter Gottschalk

As companies expand their use of the Internet from electronic commerce to elec-tronic business, the CIO emerges as the most important executive for performance improvements when selecting business models.


Author(s):  
Matthew Warren ◽  
William Hutchinson

During the last ten years there has been a growth of Information Systems and related Internet technology. In recent years the Internet has grown from a solely military/academic network to one that can be used by business or individuals. In the years since the first World Wide Web (WWW) applications were developed, there has been an explosion in the global use of the Internet. With this growth has come an increasing usage of the medium by criminal and terrorist groups.This chapter will explain why and how cyber-terrorists attack these services. The aims of the chapter are to: describe the background of cyber-terrorism; describe what cyber-terrorism is; describe the vulnerabilities of electronic commerce to cyber-terrorism; discuss the future of electronic commerce and cyber-terrorism.


2021 ◽  
Vol 1 (1) ◽  
pp. 29-35
Author(s):  
Elmy Andrianti ◽  
Indri Rachmawati

Abstract. Hedonism means a living outlook that considers pleasure and material bliss as the main purpose of life. In general, these hedonists assume that they only live once in a lifetime. Therefore, they have the need to enjoy life as pleasurable as possible, adn free with No. limits. New media is a medium that uses the internet, technology based online media that has flexible character, it also has the potential to interactive and can funcation privately or publicly. For this research, i conducted a quantitative method with a correlational approach that aims to determine the hedonism that is in accordance with the AIO indikator (Activities, Interest dan Opinion). Also, this study implements a sampling technique namely simple random sampling.   Abstrak. Hedonisme mempunyai arti pandangan hidup yang menganggap kesenangan dan kenikmatan materi adalah tujuan utama hidup. Pada umumnya, kaum hedonis ini beranggapan bahwa hidup ini hanya satu kali. Oleh karena itu, mereka merasa ingin menikmati hidup senikmat-nikmatnya, sebebas-bebasnya tanpa batas. New media merupakan media yang menggunakan internet, media online berbasis teknologi, berkarakter fleksibel, berpotensi interaktif dan dapat berfungsi secara privat maupun secara publik. Penelitian ini menggunakan metode kuantitatif dengan pendekatan korelasional yang bertujuan untuk mengetahui hedonisme yang sesuai dengan indikator AIO (Activities, Interest dan Opinion). Dalam penelitian ini menggunakan teknik pengambilan sampel dengan simple random sampling.


2020 ◽  
Vol 9 (7) ◽  
pp. 2872
Author(s):  
Demak Claudia Yosephine Simanjuntak ◽  
Vicdy Anche Salimi ◽  
Vincent Louis ◽  
Toni Johanes

Customer satisfaction plays an important role in efforts to improve purchasing decisions. The research objective is to test and analyze the influence of Customer Satisfaction, Customer Trust and Distribution Channels on Steel Purchasing Decisions at PT Suminsurya Mesindolestari Medan. This research uses descriptive quantitative method with the population in this study amounting to 204 customers of PT Suminsurya Mesindolestari Medan and the samples in this study were 134 customers, the sampling technique used is random sampling and significant towards the Steel Purchasing Decision at PT Suminsurya Mesindolestari Medan. Increasing these three variables both partially and together can increase purchasing decisions optimally. So it is suggested that the company can improve and improve both variables within the company. Keywords: customer satisfaction, customer trust, distribution channels, purchasing decision


2016 ◽  
Vol 18 (1) ◽  
pp. 37-51
Author(s):  
Shehzad Ahmad ◽  
Muhammad Rafiq

This study aims to investigate the internet accessibility and usability among the graduate students in the Public Sector Universities of Khyber Pakhtunkhwa, Pakistan. The study adopts a descriptive survey design. The data was collected by administering a structured questionnaire as data collection tool from 1001 graduate students, selected through proportionate sampling technique from the five purposefully selected Public Sector Universities in Khyber Pakhtunkhwa. The results revealed that, majority of the students have their own PCs/Lap-tops and accessed internet at homes followed by university libraries and computer labs mostly for: entertainment, academics, communication and keeping themselves up-to-date. However, majority of the students used to spend maximum time on internet for entertainment purposes rather than educational purpose. It was also revealed that they were less satisfied with some of the important academic online resources like: free books, free online databases, free electronic reference material, indexes and abstracts, and thesis and dissertations and that is why these resources received the lowest ranks in effectiveness and a very low rank in the use frequency. The problems which hindered the effective use of internet among students were: inadequate knowledge of online e-resources, slow speed of internet, electricity shortage problems, the negative attitude of society towards the internet usage, and students having less encouragement from parents to use internet due to the availability of immoral sites on the internet. Thus, overcoming these problems will definitely enhance the effective use of the internet. Suggestions and recommendations are proffered based on the findings of this study.


2021 ◽  
Vol 12 (3) ◽  
pp. 397
Author(s):  
Kania Siti Sarah ◽  
Ratih Hurriyati ◽  
Heny Hendrayati

<div><div><p class="1eAbstract-text"><em>This study aims to analyze the effect of social media marketing through instagram on purchasing decisions on clothing linkswear products. </em><em>The result of the study found that all research, namely social media marketing through instagram and purchase decision, were declared valid and reliable. To test for normality that the value of all variables is declared to be normally distributes.</em> <em>The research method used is a quantitative method with explanatory research techniques using a questionnaire. The sampling technique used is purposive sampling method. The sample used is 100 consumers of clothing linkswear products. The data collected was then analyzed using a simple regression technique with SPSS version 25. The results showed that social media marketing through instagram had a positive and significant effect on purchasing decisions. This finding implies that to improve online purchasing decisions, companies need to pay more attention to instagram account quality indicators so that consumers can be more interested in seeing instagram social media accounts which ultimately increase good sales for the company.</em><em></em></p></div><p class="1eAbstract-text"><em><br /></em><em></em></p></div>


2021 ◽  
Vol 13 (2) ◽  
pp. 81
Author(s):  
Cynthia Hartono ◽  
Yunita Budi Rahayu Silintowe ◽  
Andrian Dolfriandra Huruta

Online business development ease consumers to make purchases. One marketplace that can be consumer choice to shop online is Akulaku. Online purchasing decisions at Akulaku can be influenced by various factors such as ease of transaction and e-service quality. This study aims to analyze the effect of ease of transaction and e-service quality on online purchasing decisions in Akulaku. A total of 104 Akulaku consumers lived across Indonesia as samples were collected by a purposive sampling technique. The data was collected using an online questionnaire with structured questions given to Akulaku consumers. The data were analyzed using multiple regression. The results indicate that the ease of transaction has a positive influence on online purchasing decisions in Akulaku. Besides, the e-service quality also has a positive influence on the online purchasing decisions in Akulaku.


Sign in / Sign up

Export Citation Format

Share Document