scholarly journals ANALISIS STRATEGI KOMUNIKASI KRISIS HUMASDA PT. KERETA API INDONESIA (PERSERO) DAERAH OPERASIONAL 2 BANDUNG (Studi Deskriptif Dalam Kasus Penertiban Lahan Stasiun Barat)”

2018 ◽  
Vol 1 (1) ◽  
pp. 1
Author(s):  
Adzkia Arif ◽  
Ayub Ilfandy Imran
Keyword(s):  
Qualitative Research ◽  
College Student ◽  
Crisis Communication ◽  
Research Method ◽  
Descriptive Study ◽  
Strategy Implementation ◽  
Communication Strategy ◽  
Media Communication ◽  
Direct Communication

The research is titled “Analyses of Crisis Communication Strategy of Humasda PT. Kereta Api Indonesia (PERSERO) Operation Area 2 Bandung (Descriptive Study in Case of  Evacuation Land in West Station)”, as for the problem are the concept of crisis processing, the crisis communication strategy, the effort in cope with crisis, PR role when the crisis held by Humasda PT. Kereta Api Indonesia (Persero) Operational Area (Daop) 2 Bandung in solve the crisis that caused by evacuation land in west station. This research used case study qualitative research method of case study along with descriptive exposure. The data obtained through observation, interview, and documents. The main informant in this research is Staff of Humasda Expert PT. KAI Daop 2 Bandung, with the support informant are college student activist, and Kebon Jeruk citizen. Result of this research is crisis communication strategy held by Humasda PT. Kereta Api Indonesia (Persero) Operational Area 2 Bandung already implemented, start from the existence of strategy in cope with crisis, existence of crisis center, and strategy of good media communication. However, the weakness of crisis communication strategy implementation by Humasda PT. Kereta Api Indonesia (Persero) Operational Area 2 Bandung is not doing any direct communication event to the society who give a gap for a developing more crisis.

STRATEGI KOMUNIKASI CROWDFUNDING PADA KOLASE.COM

2019 ◽  
Vol 2 (2) ◽  
pp. 177-187
Author(s):  
Venessa Agusta Gogali ◽  
Fajar Muharam ◽  
Syarif Fitri
Keyword(s):  
Social Media ◽  
Communication Strategies ◽  
Communication Strategy ◽  
New Method ◽  
Media Communication ◽  
Social Activists ◽  
Social Media Communication

Crowdfunding is a new method in fundraising activities based online. Moreover, the level of penetration of social media to the community is increasingly high. This makes social activists and academics realize that it is important to study social media communication strategies in crowdfunding activities. There is encouragement to provide an overview of crowdfunding activities. So the author conducted a research on "Crowdfunding Communication Strategy Through Kolase.com Through Case Study on the #BikinNyata Program Through the Kolase.com Website that successfully achieved the target. Keywords: Strategic of Communication, Crowdfunding, Social Media.

Pengaruh Modal Sosial Terhadap Perkembangan Pariwisata di Kepulauan Riau

2020 ◽  
Vol 3 (1) ◽  
Author(s):  
Nurul Nadjmi
Keyword(s):  
Social Capital ◽  
Qualitative Research ◽  
System Approach ◽  
Research Method ◽  
Analytic Approach ◽  
Community Groups ◽  
Study Strategy ◽  
Direct Observations ◽  
Descriptive Qualitative

Kepulauan Riau merupakan provinsi yang terdiri dari beberapa pulau diantaranya Pulau Batam, Pulau Bintan dan Pulau Karimun. Modal sosial merupakan serangkaian nilai dan norma informal yang dimiliki oleh kelompok masyarat dalam membagun kerjasamanya. Lingkup penelitian pada pembahasan ini adalah terfokus pada pengaruh modal sosial terhadap perkembangan pariwisata di Kepulauan Riau dalam hal ini Pulau Batam, Pulau Bintan, dan Pulau Karimun. Metode penelitian yang digunakan dalam penelitian ini adalah penelitian deskriptif kualitatif. Penelitian ini dikondisikan sebagai penelitian kualitatif melalui strategi studi kasus. Sistem pendekatan yang digunakan juga merupakan pendekatan deskriptif analitik. Melakukan pengamatan langsung, mengumpulkan data-data kemudian menghubungkannya dengan kajian teori yang digunakan. Lokus penelitian ini terdapat di Kepulauan Riau dengan melihat pengaruh modal sosial pada perkembangan pariwisata di ketiga pulau yaitu Pulau Batam, Pulau Bintan dan Pulau Karimun. Berdasarkan hasil survey yang saya lakukan di Kepulauan Riau, terutama pada ketiga pulau yaitu Pulau Batam, Pulau Bintan, dan Pulau Karimun, dari ketiga pulau tersebut ternyata pada Pulau Karimun perkembangan pariwisatanya tidak terlalu berkembang karena masyarakat yang tidak menerima adanya wisatawan terutama wisatawan mancanegara. Riau Islands is a province consisting of several islands including Batam Island, Bintan Island and Karimun Island. Social capital is a set of informal values ​​and norms that are owned by community groups in building cooperation. The scope of research in this discussion is focused on the influence of social capital on the development of tourism in the Riau Islands, in this case Batam Island, Bintan Island, and Karimun Island. The research method used in this research is descriptive qualitative research. This research is conditioned as qualitative research through a case study strategy. The system approach used is also a descriptive analytic approach. Make direct observations, collect data and then relate it to the study of the theories used. The locus of this research is in the Riau Islands by looking at the influence of social capital on the development of tourism in the three islands, namely Batam Island, Bintan Island and Karimun Island. Based on the results of a survey I conducted in the Riau Islands, especially on the three islands, namely Batam Island, Bintan Island, and Karimun Island, of the three islands, it turns out that on Karimun Island the development of tourism is not very developed because people do not accept tourists, especially foreign tourists.

scholarly journals Maple Leaf Foods: Crisis and Containment Case Study

2010 ◽  
Vol 1 (1) ◽  
pp. 47 ◽  
Author(s):  
Gwyneth V.J. Howell ◽  
Rohan Miller
Keyword(s):  
Crisis Communication ◽  
Health And Safety ◽  
Communication Strategy ◽  
Organisational Values

Crises can impact an organisation’s viability, credibility and reputation. Communication can preserve and protect the valuable reputation of an organisation, by demonstrating an acceptance of responsibility for the crisis and addressing victim concerns. The research illustrates that Maple Leaf Food’s crisis communication strategy was effectual and in supported to its purported organisational values as an organisation focused on health and safety. This case highlights why it is crucial for organisations to develop and apply a cohesive crisis communication strategy.

scholarly journals Peningkatan Pelayanan Berbasis Strategi Komunikasi Organisasi pada RSUD Luwu

2018 ◽  
Vol 2 (1) ◽  
Author(s):  
Anindya Pertiwi Hele ◽  
Nurannafi Farni Syam Maela
Keyword(s):  
Qualitative Research ◽  
Organizational Communication ◽  
Research Method ◽  
Public Hospital ◽  
Communication Strategy ◽  
Objective Data ◽  
Qualitative Research Method ◽  
Service Pattern ◽  
Patient Service ◽  
Improve Patient

The purpose of this study is to describe the organization's communication strategy to improve patient service in Luwuk Regional Public Hospital. In this study, the researcher uses qualitative research method in order to know or to describe the facts of the events studied so that it facilitates the researcher to obtain objective data in order to know and to understand the Organization's Communication Strategy on Service in Luwuk Regional Public Hospital. The result of this research can be concluded that the organization communication strategy related to the effort of delivering message has not supported the occurrence of effective communication yet. This is because the message delivered verbally is unclear to the subordinate so that it needs to re-delivery and submission of information back, medicine naming verbally so that it is misidentified by by the nurse, via phone also raises the unclearness of messages and poor doctor's writing that sometimes complicate the task of a nurse so that it will give impact on service pattern. The second is timing; organizational communication strategy related to timing in the delivery of messages is still not optimal. Keywords: communication strategy, organization, service

scholarly journals A Reflection About Self-plagiarism

2018 ◽  
pp. 164-184
Author(s):  
Sergio Alonso Lopera Medina
Keyword(s):  
Qualitative Research ◽  
Foreign Language ◽  
Research Method ◽  
The Other ◽  
Research Project ◽  
Qualitative Research Method ◽  
Exploratory Case Study ◽  
Present Information ◽  
Similar Information

This paper explores self-plagiarism in three different articles that reported results of the same research project on reading in a foreign language. This article follows the qualitative research method and an exploratory case study was used. Results support that both inadequate paraphrasing and adequate paraphrasing were given. Regarding inadequate paraphrasing some similar words and ideas were found. On the other hand, using different authors in a specific idea, having different numbers of words in a common issue, and being versatile to present information might lead to adequate paraphrasing. Conclusions suggest that a dialog between editors and authors must be given in order to clear self-plagiarism up. Finally, conclusions also suggest that editors should consider the inclusion of some similar information in articles written by the same author or the same research members

scholarly journals Case Study in Covid-19 Infodemic in Indonesia

2021 ◽  
Vol 5 (1) ◽  
pp. 1
Author(s):  
Ferdinand Eskol Tiar Sirait ◽  
Rati Sanjaya
Keyword(s):  
Social Media ◽  
Crisis Communication ◽  
Reference Model ◽  
Media Analysis ◽  
Communication Strategy ◽  
Comparative Case Study ◽  
Communication Problems ◽  
Official Statement ◽  
Information Circulation

COVID-19 has been declared as pandemic by WHO. Indonesian government late to give official statement that made public believe in hoax, rumours, gossip, even propaganda that they got from social media and passed from one group to another. As we know, too much information or shortage of information could lead to confusing messages that eventually increase public distrust towards official statement. Consequently, people resort to social media as the only source of information. As a mass-self communication channel, the credibility of information from this source is problematic. Castell’s mass-self communication made this circle become infodemic that hamstring public trust to government. In this research, we do comparative case study on how countries (China and South Korea) tackle communication problems during the pandemic. This research is significant because it could be a reference model of crisis communication strategy when the country faces a pandemic Relying on mass media analysis and literature review, we find that China’s government uses power to control information circulation while South Korea’s generates public’s participation in social media. Indonesia as a democratic country could use this experience to gain public’s trust by doing Coomb’s SCCT for crisis situation. Doing this, Indonesia is expected to be more prepared to for the crisis communication in the future.Keywords: COVID-19, infodemic, crisis communication, case study ABSTRAKCOVID-19 telah dinyatakan sebagai pandemi oleh WHO. Pemerintah Indonesia terlambat memberikan pernyataan resmi yang membuat publik percaya pada hoax, rumor, gosip, bahkan propaganda yang mereka dapatkan dari media sosial dan diteruskan dari satu kelompok ke kelompok lain. Seperti kita ketahui, informasi yang terlalu banyak atau kekurangan informasi dapat menimbulkan pesan yang membingungkan yang pada akhirnya meningkatkan ketidakpercayaan publik terhadap pernyataan resmi. Akibatnya, masyarakat menggunakan media sosial sebagai satu-satunya sumber informasi. Sebagai saluran komunikasi massa-mandiri, kredibilitas informasi dari sumber ini bermasalah. Komunikasi massa yang dilakukan Castell membuat lingkaran ini menjadi infodemik yang melemahkan kepercayaan publik kepada pemerintah. Dalam penelitian ini, kami melakukan studi kasus komparatif tentang bagaimana negara-negara (China dan Korea Selatan) menangani masalah komunikasi selama pandemi. Penelitian ini penting karena dapat menjadi model referensi strategi komunikasi krisis ketika negara menghadapi pandemi Mengandalkan analisis media massa dan tinjauan pustaka, kami menemukan bahwa pemerintah China menggunakan kekuatan untuk mengontrol peredaran informasi sementara Korea Selatan menghasilkan partisipasi publik di media sosial. Pengalaman ini bisa dimanfaatkan Indonesia sebagai negara demokrasi untuk mendapatkan kepercayaan publik dengan melakukan SCCT Coomb untuk situasi krisis. Dengan begitu, Indonesia diharapkan lebih siap menghadapi krisis komunikasi di masa mendatang.Kata Kunci: COVID-19, infodemik, komunikasi krisis, studi kasus

Service Elicitation Method Using Applied Qualitative Research Procedures

2011 ◽  
pp. 1-17 ◽  
Author(s):  
Ville Alkkiomäki ◽  
Kari Smolander
Keyword(s):  
Qualitative Research ◽  
Research Method ◽  
Systems Development ◽  
Engineering Practice ◽  
Use Case ◽  
Elicitation Method ◽  
Grounded Theory Research ◽  
Service Oriented ◽  
Theory Research

This chapter introduces QSE, the Qualitative Service Elicitation method. It applies qualitative research procedures in service elicitation. Service engineering practice lacks lightweight methods to identify service candidates in projects with tight schedules. QSE provides a systematic method to analyze requirement material in service-oriented systems development with a feasible effort. QSE uses the procedures of the grounded theory research method to elicit service candidates from business process descriptions and business use case descriptions. The chapter describes the method with examples and a case study.

Political communication Modi style: A case study of the demonetization campaign on Twitter

2019 ◽  
Vol 15 (3) ◽  
pp. 361-379 ◽  
Author(s):  
Usha M. Rodrigues ◽  
Michael Niemann
Keyword(s):  
Social Media ◽  
Political Communication ◽  
News Media ◽  
Mass Communication ◽  
Communication Strategy ◽  
Direct Communication ◽  
Mainstream Media ◽  
Social Media Platforms ◽  
Government Websites

Abstract Indian Prime Minister Narendra Modi (@narendramodi) is one of the world's most followed political leaders on Twitter. During the 2014 and 2019 election campaigns, he and his party used various social media networking and the Internet services to engage with young, educated, middle-class voters in India. Since his first sweeping win in the 2014 elections, Modi's political communication strategy has been to neglect the mainstream news media, and instead use social media and government websites to keep followers informed of his day-to-day engagements and government policies. This strategy of direct communication was followed even during a critical policy change, when in a politically risky move half-way through his five-year prime ministership, Modi's government scrapped more than 85 per cent of Indian currency notes in November 2016. He continued to largely shun the mainstream media and use his social media accounts and public rallies to communicate with the nation. As a case study of this direct communication strategy, this article presents the results of a study of Modi's Twitter articulations during the three months following the demonetization announcement. We use mediatization of politics discourse to consider the implications of this shift from mass communication via the mainstream news media, to the Indian prime minister's reliance on direct communication on social media platforms.

Human Capital from Entrepreneurs’ Perspective – Case Study Świętokrzyskie Voivodeship

2016 ◽  
Vol 42 (4) ◽  
pp. 63-72
Author(s):  
Sylwia Wiśniewska
Keyword(s):  
Qualitative Research ◽  
Human Capital ◽  
Focus Group ◽  
Empirical Research ◽  
Research Method ◽  
Empirical Methods ◽  
The Individual ◽  
Individual Dimension ◽  
Descriptive Method

The aim of this paper is to analyse human capital problems faced by entrepreneurs, on the example of Świętokrzyskie Voivodeship. Both theoretical and empirical methods of analysis are used. The descriptive method of research is used to conduct a survey of the literature on the topic. The notion of human capital is presented, as well as the structure thereof in the individual dimension. Next, the paper includes the methodological premises of the empirical research and defines the research sample. It also discusses the results of qualitative research, which used the research method of a focus group. Finally, research conclusions are drawn, and recommendations are made regarding the possible ways of solving human capital issues faced by Świętokrzyskie entrepreneurs.

scholarly journals The Instructional Management on Soft Skills in Islamic Perspective: A Multi-Case Study at Sekolah Karakter Indonesia Heritage Foundation (IHF) and Brawijaya Smart School (BSS)

Khatulistiwa ◽  
2020 ◽  
Vol 10 (1) ◽  
pp. 132-150
Author(s):  
Aries Musnandar
Keyword(s):  
Qualitative Research ◽  
Elementary School ◽  
Research Method ◽  
Soft Skills ◽  
Skills Development ◽  
Instructional Management ◽  
Qualitative Research Method ◽  
Islamic Perspective ◽  
Hard Skills

The finding result of Alfred Binnet dan Theodore Simon (1905) about IQ (Intelligence Quotient) is perceived by many people as a determined factor of an individual success in various life sectors. Therefore, the emphasizing on academic activities in schools including elementary schools is based on intellect/IQ and hard skills over soft skills. However, IQ and / or intellect approach has not succeeded yet in improving a student’s learning achievement in academic performance results, hard skills, moreover soft skills. This research is aimed to understand deeply on the importance and the need of soft skills development in schools especially elementary school. The study employs qualitative research method with multiple case study design, in which a meaning making activity is underlined as the first objective of interpretive research in understanding social phenomena of education activities. The phenomena of soft skillsoccurs in real-life events andcurrent situation, as well as programs and activities. In this qualitative research method the researcher conducted three main activities such as in-depth interview, observation and to get relevant data collection in order to enrich and complete the previous obtained data. Based on findings, it is known substantively that students’ soft skills will not be developed if the instructional management focuses on academic. Besides, soft skills will enhance significantly students’ academic results, because soft skills will enable and improve students’ potentials to reach the best learning achievement. In Islamic perspective, the quality of soft skills within akhlak-adab domain will be more better if soft skills’ development are referred to a sound heart (qolbun salim). Finally, it is shown in formal finding that the instructional management of students’ soft skills is a must and it is importance to be implemented in education particularly in elementary school.

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