scholarly journals 5S APPLICATION TRAINING (SEIRI, SEITON, SEISŌ, SEIKETSU, AND SHITSUKE) TO IMPROVE THE QUALITY OF WORK ENVIRONMENT IN THE SERVICE INDUSTRY

ICCD ◽  
2019 ◽  
Vol 2 (1) ◽  
pp. 352-354
Author(s):  
Humiras Hardi Purba ◽  
Dana Santoso Saroso ◽  
Jafkat Haekal

National industries already have policies that are able to strengthen industrial competitiveness, especially small and medium businesses. Business activities in the form of manufacturing Small Industries are the backbone of the real economy that encourages the welfare of the community because the numbers are very large and spread in various regions. because it is generally close to residential and business centers. National policies that can encourage competitiveness, for example, are carried out in the form of soft loans, training, incentives, tax breaks, business assistance, ease of regulation and various forms of support. But it must be understood that what is no less important is how the small manufacturing industry itself can make competitive steps both in capturing markets and in the efficient form of work operations within its organization. At present, the 5S method (Seiri, Seiton, Seisō, Seiketsu, and Shitsuke) has been widely adopted by various industries in various countries. The 5S method (Seiri, Seiton, Seisō, Seiketsu, and Shitsuke) was first introduced in Japan as a determination to conduct sorting (Seiri), structuring (Seiton), cleansing (Seisō), maintaining steady conditions (Seiketsu), and self-awareness of the habits needed to carry out work well (Shitsuke). The implementation of community service activities in the form of socialization and training on the application of 5S (Seiri, Seiton, Seisō, Seiketsu, andShitsuke) to improve the quality of the work environment in the service industry is packaged in the form of simple, easy to understand concepts planned for three months.

2021 ◽  
Vol 25 (05) ◽  
pp. 641-645
Author(s):  
Ajay Kohli ◽  
Samantha Castillo ◽  
Uma Thakur ◽  
Avneesh Chhabra

AbstractMusculoskeletal (MSK) radiologists are predominantly consultants in the service departments of health care. Unlike the manufacturing industry, quality controls are difficult to institute in a service industry and more variability is expected. Structured reporting is a unique way to institute quality standards, and by using the checklist approach with uniform terminology, it can lead to more homogeneity and consistency of reporting, concise lexicon use within and across practices, minimization of errors, enhancement of divisional and departmental branding, improvement of interdisciplinary communications, and future data mining. We share our experience from more than a decade of structured reporting in the domain of MSK radiology, our practice standards, and how reporting has evolved in our MSK practice. Further discussions include future directions aided by machine learning approaches with augmented reality and the possibility of virtual fellowship and training using consistent lexicons and structured reporting.


Bakti Budaya ◽  
2021 ◽  
Vol 4 (1) ◽  
Author(s):  
Siti Aminah ◽  
Uswatun Hasanah ◽  
Imam Wicaksono

The Covid-19 pandemic has brought a new life order which is commonly known as a health protocol implementation. Efforts to deal with the Covid-19 pandemic can be made physically or spiritually. Physical efforts are carried out by applying health protocols in a disciplined manner, while spiritual efforts are carried out by increasing the quality of worship of God. These two efforts must be combined with maintaining the quality of worship in health protocols. In this case, the quality of worship can be improved by deepening the understanding and application of Arabic tajwid and grammar in reciting verse and prayer recitations. In addition, it is necessary to practice morning and evening prayers as self-protection and maintain mental stability. To achieve this goal, this team carried out a community service by compiling two pocketbooks. The first one is related to the application of health protocols in daily worship and another pocketbook containing tajwid material and morning prayer, which was equipped with exposure and training on recitation and reading the morning prayer and evening prayers. These exposures are presented in outreach videos and tutorials. The result shows that people are increasingly aware of implementing health protocols in their daily activities, especially in Islamic worship. In addition, the community's mentality has become more robust, and people have become calmer in living their lives during the pandemic since some people have practiced morning and evening prayers. In addition, they also apply tajwid and Arabic grammar in a better way so that their worship activities become much more solemn. ===== Pandemi Covid-19 membawa manusia kepada tatanan kehidupan baru dengan menerapkan protokol kesehatan. Salah satu hal yang dapat dilakukan dalam mengahadapi pandemi Covid-19 dan terhindar dari penularan virus dapat dilakukan secara jasmani maupu rohani. Upaya jasmaniah dilakukan dengan menerapkan protokol kesehatan secara disiplin, sedangkan upaya rohani dilakukan dengan mendekatkan diri kepada Tuhan dengan meningkatkan kualitas peribadatan. Hal tersebut dapat dilakukan dengan tetap melakukan ibadah dengan menerapkan protokol kesehatan, diikuti dengan pemahaman dan penerapan tajwid dan gramatika Arab dengan benar dalam melafalkan bacaan ayat dan doa. Selain itu, diperlukan pula pengamalan doa pagi dan petang untuk menjaga diri dan meningkatkan kesehatan mental. Untuk mencapai tujuan tersebut, tim  melaksanakan pengabdian dengan menyusun buku saku penerapan protokol kesehatan dalam peribadatan sehari-hari dan buku saku yang berisi materi tajwid dan doa pagi-petang yang diikuti dengan penyuluhan dan pelatihan penerapan tajwid dan membaca doa pagi dan petang yang dilakukan dengan membuat video penyuluhan dan tutorial. Hal ini menunjukkan hasil bahwa masyarakat semakin sadar untuk menerapkan protokol kesehatan dalam setiap aktivitas sehari-hari, khususnya dalam peribadatan Islam. Selain itu, mental masyarakat menjadi semakin kuat dan masyarakat menjadi lebih tenang dalam menjalani kehidupan selama pandemi. Hal ini karena sebagian masyarakat telah mengamalkan doa pagi dan petang, serta menerapkan tajwid dan gramatika Arab dengan lebih baik sehingga aktivitas ibadah mereka menjadi semakin khusyu’.


Author(s):  
Chien-Wen Tsai

The international tourist hotel industry that focuses on quality of the “tangible” service is a typical high-contact service. To survive in the recent competitive work environment, many enterprises enhance their competitiveness in the process of service employee selection and emphasize the importance of physical attractiveness. This study uses self-confidence as a moderator which is rare relevant empirical evidence to confirm the relationships between physical attractiveness, professional competence and service attitude. The results show that confidence of the service personnel, physical attractiveness and professional competence have positive significant correlation relationships with service attitude. Service personnel's “self-confidence” is the most important variable towards service attitude. The study borrows selection and training functions of human resource management to integrate the knowledge of psychology, marketing management to expand the theory.


2020 ◽  
Author(s):  
Josi Farmiati ◽  
Zahriatul Aini ◽  
rahmat arfan ◽  
Hamdani ◽  
Dahlia

Human resource (HR), in governmental organization which is familiar with civil servants, are expected to be able to explode their energy, thoughts, talents, and creativity to achieve organizational goals. Employee work results are the results of quality and quantity of work achieved by an employee in carrying out the duty in accordance with the responsibilities given. To assess the quality of human resources, it can be measured by employee performance. Various problems found in the field showed that the factors such work motivation, discipline, work environment, education and training (DIKLAT) of BAPEDAL Aceh Province employees need to be further improved so that overall employee performance becomes better, therefore further function and the duty of BAPEDAL can be carried out based on the objectives expected by the agency. This research was conducted for the Influence of Motivation, Discipline, Work Environment, Education and workshop towards the Performance of Civil Servants of the Environmental Impact Management Agency (Bapedal) of Aceh Province. The results of the study provedthat simultaneously work motivation, work discipline, work environment and training significantly influence Beta Y (civil servants’performance)


2019 ◽  
Vol 1 (2) ◽  
pp. 170-174
Author(s):  
Sukma Aditya Sitepu ◽  
Julia Marisa

One of the causes of underdeveloped goats is low genetic quality. The way that can be done to improve the genetic quality of goats is to do cross-breeding with superior goats through Artificial Insemination. The community service aims to increase the knowledge of goat farmers in Ujung Teran Village, Langkat Regency on how to make goat frozen semen using tris yolk extender plus sweet orange essential oil for Artificial Insemination program along with the benefits that can be obtained. The method of service is by giving lectures and training to goat farmers. The results obtained from the implementation of this program are that farmers know how to make frozen semen of goat using sweet orange essential oil on the tris yolk extender and are willing to make Artificial Insemination in their goat cattle.


2020 ◽  
Vol 1 (1) ◽  
pp. 250-255
Author(s):  
Khidayatul Munawwaroh ◽  
Efa Silvia ◽  
Uli Wahyuni ◽  
Sri Dewi ◽  
Mayasari Mayasari

This training aims to provide an overview of the concepts of improving the performance of teachersand school principals as an effort to improve human resources (HR) which is carried out througheducation and training, so that it is expected to produce high enough performance of teachers andprincipals in learning. One of the weaknesses that exist today in the world of education is the lowperformance of teachers in terms of competence and self-quality in managing classes actively andcreatively. Based on the data above, there needs to be a comprehensive effort to improve the qualityof our education. This improvement can be started from the lowest education unit, namely the schoolinstitution. The capacity of Indonesian schools needs to be increased so that they are able to face thechallenges of a much more competitive future. One way to improve school performance is to improveteacher quality. The quality of teachers can be improved by providing training and mentoring. For thisreason, as a form of Higher Education Tridharma, a Community Service Program was held with thetheme of Improving Primary School Performance through the Teacher and Principal Training Programat the As'ad Islamic Elementary School Foundation in Jambi City. The purpose of this training is toassist teachers in the development of teacher professional competencies such as updating learningmethods in class, use of learning media, etc. Through increasing the capacity of teachers through thisworkshop, it is hoped that it can improve the school's performance.


Al-Khidmat ◽  
2019 ◽  
Vol 2 (1) ◽  
pp. 7-13
Author(s):  
Lilik Rahmawati ◽  
Khofifatul Qolbi ◽  
Khusnul Khotimah

AbstrakKebahagiaan manusia yang hakiki dapat diperoleh dari konsistensi mentaati suatu aturan tertentu. Agama Islam sangat menganjurkan pemeluknya untuk memahami tata cara ibadah seperti sholat dan wudhu. Pelaksanaan pengabdian masyarakat ini memfokus pada pendampingan spiritualitas pada lansia Desa Kare Madiun  dalam bentuk pelatihan sholat dan wudhu. Pendampingan ini  mempunyai beberapa tujuan. Pertama, untuk menghasilkan suatu perubahan, perbaikan, kesehatan, dan kebersihan jiwa dan mental masyarakat Desa Kare khususnya Lansia Desa Kare. Kedua, adanya perubahan dan perbaikan dalam aspek kesopanan tingkah laku yang dapat memberikan manfaat, baik pada diri sendiri, lingkungan keluarga, lingkungan kerja, maupun lingkungan sosial dan alam sekitar. Ketiga, mendukung keberhasilan kecerdasan rasa (emosi) pada lansia sehingga berkembang praktik toleransi, kasih sayang, kesetiakawanan, dan tolong menolong. Keempat, mendukung ketercapaian kecerdasan spiritual pada lansia sehingga mendorong kualitan ketakwaan kepada Allah SWT. Pelatihan pendalaman agama ini menggunakan metode ekspository berupa program kajian rutin dimulai dari tanggal 26 Juli sampai 10 Agustus 2016 disertai program tambahan berupa pengkaderan. Kata Kunci: Lansia, Pelatihan, Wudhu, Sholat. AbstracsEssential human happiness can be obtained from consistency in obeying certain rules. Islam strongly encourages its adherents to understand the procedures of worship such as prayer and ablution. The implementation of community service focuses on spirituality assistance in the elderly Kare Madiun Village in the form of prayer and ablution training. This assistance has several objectives. First, to produce a change, improvement, health, and cleanliness of the soul and mentality of the Kare Village community, especially the Kare Village Elderly. Second, there are changes and improvements in aspects of courtesy that can provide benefits, both to oneself, family environment, work environment, and the social and natural environment. Third, it supports the success of sense intelligence (emotion) in the elderly so that it develops the practice of tolerance, affection, solidarity, and help. Fourth, to support the achievement of spiritual intelligence in the elderly so as to encourage the quality of piety to Allah SWT. This religious deepening training uses the expository method in the form of a routine study program starting from July 26 to August 10, 2016 accompanied by additional programs in the form of cadre. Keywords: Elderly, Training, Ablution, Prayer. 


2021 ◽  
Vol 2 (2) ◽  
pp. 222
Author(s):  
Heri Santoso ◽  
Hastangka Hastangka ◽  
Dela Khoirul Ainia ◽  
Kusuma Putri

The purpose of community service  is to to delivery services for  childhood education teachers through coaching model of “Independent Soul” in the context of character development of PAUD teachers in dealing with the Covid 19 pandemic, and to improve the quality of PAUD. This program uses a qualitative approach. The data in this research were obtained through FGDs, interviews, and literature studies. The activity mentioned in this program  is an effort to hold a community-service based program to apply the appropriate technology known as Teknologi Tepat Guna (TTG) in education. The result of the activity indicates that the right methods and approaches to raise motivation and enthusiasm for PAUD teachers during the COVID-19 pandemic are coaching and training that emphasizes the aspects of sense and soul processing. Those methods and approaches are proven to give a positive impression for the participants.


2018 ◽  
Vol 13 (04) ◽  
Author(s):  
Christanty J R Muskitta ◽  
Jenny Morasa ◽  
Stanly Alexander

The creation of an increasingly advanced business world it affects the increasingly fierce business competition. This competition not only occurs in the manufacturing industry but also in the service industry. In order to survive and win the competition, the hotel must increase its competitive advantage with the efficiency of managing the activity without reducing the quality provided to the customer. Activity Based Management is a method to improve efficiency. The purpose of this research is to try to apply activity based management method to improve efficiency at Hotel Gran Central Manado by identifying activity after that in analysis including activity not value added, eliminated so that can be reduced. The method used is descriptive method. The result of the research by applying activity based management method, found in room division of activity which is not added value and doing cost reduction that is not added value so that the efficiency increase without reducing the quality of service given to the customer.Keywords : Activity Based Management, Activity, Efficiency


2020 ◽  
Vol 4 (2) ◽  
pp. 163
Author(s):  
Khusna Dwijayanti ◽  
Noor Azizah ◽  
Mahmudatus Sa'diyyah

ABSTRACTToday's muria coffee has a universal appeal to many people from different walks of life. Coffee lovers in Indonesia and abroad are also increasing. This triggered to develop the production of coffee muria as a regional superior product that should be lifted nationally. The problems faced by the perpetrators of SMEs coffee martia is the post-harvest processing of coffee, from the stage of sorting coffee, roasting, grinding, packaging, until the technique of coffee marketing. The purpose of this activity is to advance the muria coffee SMEs by educating SME players through coffee processing training and improving the coffee production process from manual to automatic using machines. The target of this activity was the coffee SMEs in Colo village, Dawe district. The method is done by giving machines and training on coffee processing. The output of this community service activity is the increasing in productivity of muria coffee from 3 kg / day to 15 kg / day. In addition, through coffee processing training, the quality of coffee is increasing by the uniformity of roasted coffee been, by using a roasting machine. Therefore, this activity is expected to encourage muria coffee products as the regional superior products.Keywords: coffee, muria, productivity, umkm ABSTRAKSaat ini kopi  muria memiliki daya tarik universal bagi banyak orang dari berbagai lapisan masyarakat. Penikmat kopi di Indonesia maupun mancanegara juga terus meningkat. Hal tersebut memicu untuk mengembangkan produksi kopi muria sebagai produk unggulan daerah yang patut di angkat secara nasional. Permasalahan yang dihadapi oleh pelaku UMKM kopi muria adalah pengolahan pasca panen kopi, mulai tahap penyortiran kopi, roasting, grinding, packaging, sampai pada teknik pemasaran kopi. Tujuan kegiatan ini adalah memajukan UMKM kopi muria dengan melakukan edukasi kepada pelaku UMKM melalui kegiatan pelatihan pengolahan kopi dan perbaikan proses produksi kopi dari manual menjadi otomatis menggunakan mesin. Sasaran kegiatan ini adalah para pelaku UMKM kopi di kelurahan Colo kecamatan Dawe. Metode kegiatan dilakukan dengan cara pemberian mesin dan pelatihan pengolahan kopi. Luaran dari kegiatan pengabdian kepada masyarakat ini adalah meningkatnya produktivitas UMKM kopi muria dari 3 kg/ hari menjadi 15 kg/hari. Selain itu melalui pelatihan pengolahan kopi, dihasilkan peningkatan kualitas kopi yaitu hasil kematangan biji kopi sangrai yang seragam, dengan penggunaan mesin penyangrai kopi. Oleh karena itu, kegiatan ini diharapkan dapat mendorong produk kopi muria sebagai produk unggulan daerah.Kata Kunci: kopi, muria, produktivitas, umkm


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