scholarly journals ANALISIS INDEKS KEPUASAN MASYARAKAT (IKM) TERHADAP PELAYANAN TUTORIAL TATAP MUKA DI UPBJJ-UT BENGKULU

2019 ◽  
Vol 20 (2) ◽  
pp. 102-113
Author(s):  
Dwi Kristanti
Keyword(s):  
Weighted Average ◽  
Regional Office ◽  
Face To Face ◽  
The Public ◽  
Average Value ◽  
Satisfaction Index ◽  
The Government ◽  
Quantitative Descriptive ◽  
Index Value ◽  
Bureaucratic Reform

Public services by the government in various sectors are sometimes perceived as not in line with public expectations. The purpose of this study was to analyze the quality of face-to-face tutorial services at Universitas Terbuka (UT) Regional Office in Bengkulu, using the Public Satisfaction Index (Indeks Kepuasan Masyarakat/IKM) method. This study used a quantitative descriptive approach. Data analysis techniques using the Public Satisfaction Index (IKM) approach, were calculated based on the weighted average value of each service element developed in the Regulation of Minister of State Aparatus and Bureaucratic Reform Number 16/2014. The findings of this study were that in general the assessment of public satisfaction index for Face to Face Tutorial held by UT Regional Office in Bengkulu obtained a Good Service criteria, with a Public Satisfaction Index value of 3.25 or converted to 81.16. It meant that the service performance was categorized as B (Good). Through continuous improvement, it was expected that the value of the Public Satisfaction Index (IKM) for Face-to-Face Tutorial services at UT’s Regional Office in Bengkulu can be maintained or improved in the following years.

scholarly journals Analisis Risiko Pengadaan Tanah Untuk Eksplorasi dan Eksploitasi Minyak dan Gas Bumi (Studi Kasus : PT.Pertamina EP- Paku Gajah Development Project)

2020 ◽  
Vol 1 (I) ◽  
pp. 93-126
Author(s):  
Presetyo Firgianto ◽  
Prof. Dr. S. Pantja Djati, M.Si., MA
Keyword(s):  
Public Interest ◽  
Oil And Gas ◽  
Development Project ◽  
Gas Production ◽  
Land Acquisition ◽  
Government Programs ◽  
Oil And Gas Production ◽  
The Public ◽  
The Government ◽  
Quantitative Descriptive

Upstream oil and gas activities both searching up to oil and gas production are government programs where activities are regulated in legislation. Before drilling, to obtain oil and gas reserves, the need for land for drilling activities is a step that must be passed. Since the upstream oil and gas activities are government programs, the government guarantees the availability of land for such activities that can be classified into the public interest and set forth in Law No. 2 of 2012 on Land Procurement for Development for the Public Interest.               The formulation of the problem in this research is : How the stages of activities Land acquisition for the public interest PT.Pertamina EP - Paku Gajah Development Project?, What are the opportunities and impacts at each stage of the activity ? Land acquisition for public interest PT.Pertamina EP - Paku Gajah Development Project ?, and How is the mitigation effect of each stage of Land Acquisition activities for This research uses semi-quantitative descriptive method. The data collection tool used is questionnaire with liekert scale (1-5). The results of this study indicate that the stages of land acquisition for the public interest consists of planning, preparation, implementation, and delivery of results.

scholarly journals OPINI MAHASISWA MENGENAI ISU PEMINDAHAN LOKASI PELAKSANAAN HUKUM CAMBUK KE PENJARA (Studi Kasus Pada Mahasiswa Prodi Hukum FISIP UTU)

2018 ◽  
Vol 4 (1) ◽  
Author(s):  
Rena Juliana
Keyword(s):  
Human Rights ◽  
Spiral Of Silence ◽  
The Public ◽  
Underlying Theory ◽  
Political Sciences ◽  
The Government ◽  
Quantitative Descriptive ◽  
Descriptive Method

This research aims to analyze how students of Law Major of Social and Political Sciences Faculty ofTeuku Umar University responded to the issue of transferring the location of the execution of the caningto prison. Spiral of silence theory is the underlying theory of this research. The method used in thisresearch is quantitative descriptive method by distributing questionnaires to 20 students. From the resultsof the research found that the students did not agree with the government plan to move the location of theexecution of the caning to prison. It is considered that such a punishment will not make the defendantsdeterrent because the effect of shame does not exist. The defendant will not be punished by the public fornot being shown publicly. The students also considered that the prohibition to take pictures andrecordings when the process of application of caning law should not be prohibited. In addition thestudents considered that the implementation of caning law in the mosque will not cause a sense of thephobia of investors to instill their shares in Aceh and the implementation of caning law in the mosquedoes not violate human rights. The students alleged the transfer of location of the canning law full ofpolitical interests so it is feared that the ruling parties in violation of the Shariah will not receive thecaning punishment because of their power.Keyword: Opinion, students of Law Major, Caning1. PENDAHULUAN

scholarly journals Kepercayaan Publik (Public Trust) Terhadap E-Government : Studi Kasus Penggunaan E-Mobile BPJS Kesehatan Di Kota Makassar

2020 ◽  
Vol 9 (1) ◽  
pp. 80
Author(s):  
Sitti Mirsa Sirajuddin ◽  
A . Atrianingsi
Keyword(s):  
Health Insurance ◽  
National Health Insurance ◽  
National Health ◽  
Mobile Applications ◽  
Mobile Application ◽  
Public Trust ◽  
The Public ◽  
The Government ◽  
Quantitative Descriptive ◽  
High Level

The general objective of the study was to analyze the level of public trust (citizen trust) of e-government based health insurance services, namely the e-mobile National Health Insurance (JKN) BPJS in Makassar City.The design of this research is a quantitative descriptive type. The population in this study were people who used the National Health Insurance (JKN) e-mobile application with 167 respondents. Data collection was carried out using a questionnaire instrument. Data analysis uses multiple linear regression.The results showed that first there was a high level of public trust in JKN e-mobile applications. This means that the application gives satisfaction to the community and is considered beneficial for them. Secondly, the level of public trust is high in the government, where the public considers the government to be serious in providing health insurance services.Tujuan umum penelitian adalah untuk menganalisis tingkat kepercayaan publik (citizen trust) terhadap pelayanan jaminan kesehatan berbasis e-government yaitu e-mobile Jaminan Kesehatan Nasional (JKN) BPJS Kesehatan di Kota Makassar. Desain penelitian ini adalah kuantitatif tipe deskriptif. Populasi dalam penelitian ini adalah masyarakat yang menggunakan aplikasi e-mobile Jaminan Kesehatan Nasional (JKN) dengan jumlah responden sebanyak 383 orang. Pengumpulan data dilakukan dengan menggunakan instrument kuesioner. Analisis data menggunakan regresi linear berganda. Hasil penelitian menunjukkan bahwa, pertama terdapat tingkat kepercayaan tinggi masyarakat terhadap aplikasi e-mobile JKN. Hal ini berarti aplikasi memberi kepuasan kepada masyarakat dan dianggap bermanfaat bagi mereka. Kedua tingkat kepercayaan publik tinggi terhadap pemerintah tinggi, dimana masyarakat menilai pemerintah serius dalam memberikan pelayanan jaminan kesehatan.

scholarly journals Internações, óbitos e custos hospitalares pelas intercorrências dialíticas

2019 ◽  
Vol 13 ◽  
Author(s):  
Edison Vitório de Souza Júnior ◽  
Sarah Rodrigues Silva ◽  
Poliana Souza Lapa ◽  
Mariana Alves Soledade de Jesus ◽  
Michele Silva dos Santos ◽  
...  
Keyword(s):  
Length Of Stay ◽  
Kidney Diseases ◽  
Average Length ◽  
Hospital Costs ◽  
Renal Dialysis ◽  
The Public ◽  
Average Value ◽  
Average Length Of Stay ◽  
Quantitative Descriptive ◽  
Dialysis Complications

Objetivo: descrever as internações, óbitos e custos hospitalares pelas intercorrências dialíticas em pacientes renais crônicos no Nordeste. Método: trata-se de um estudo quantitativo, descritivo e ecológico, voltado para a análise de dados do Sistema de Informações Hospitalares, organizados em frequências absolutas e relativas, a partir de tabelas construídas no software Excel. Resultados: notificaram-se 14.052 internações e 987 óbitos no Nordeste. Gerou-se, como consequência, um custo superior a R$ 19,6 milhões aos cofres públicos, com um valor médio de internação de R$ 1.543,09 e uma média de permanência de 9,1 dias. Destacaram-se os Estados de Alagoas, com a prevalência das internações (38,2%), e Bahia, em relação aos óbitos (40%), custos hospitalares (61,4%), média de permanência (14,4 dias) e valor médio de internação (R$ 2.794,42). Conclusão: aponta-se que as internações e óbitos pelas intercorrências dialíticas constituem um importante problema na Nefrologia, causando prejuízos diretos aos recursos financeiros públicos, especialmente, nos Estados da Bahia e Alagoas, por evidenciarem a maioria dos casos. Descritores: Saúde Pública; Nefrologia; Nefropatias; Diálise Peritoneal; Diálise Renal; Custos de Cuidados de Saúde.Abstract Objective: to describe hospitalizations, deaths and hospital costs due to dialysis complications in chronic renal patients in the Northeast. Method: this is a quantitative, descriptive and ecological study, focused on the analysis of data from the Hospital Information System, organized in absolute and relative frequencies, using tables built using Excel software. Results: 14,052 hospitalizations and 987 deaths were reported in the Northeast. As a result, the public coffers cost over R $ 19.6 million, with an average hospitalization value of R $ 1,543.09 and an average length of stay of 9.1 days. The states of Alagoas stood out, with the prevalence of hospitalizations (38.2%), and Bahia, in relation to deaths (40%), hospital costs (61.4%), average length of stay (14.4 days) and average value of hospitalization (R $ 2,794.42). Conclusion: it is pointed out that hospitalizations and deaths due to dialysis complications are an important problem in Nephrology, causing direct damage to public financial resources, especially in the states of Bahia and Alagoas, as they show the majority of cases. Descriptors:  Public Health; Nephrology; Kidney Diseases; Peritoneal Dialysis; Renal Dialysis; Health Care Costs. Resumen Objetivo: describir las hospitalizaciones, muertes y costos hospitalarios por las intercurrencias dialíticas en pacientes renales crónicos en el noreste. Método: se trata de un estudio cuantitativo, descriptivo y ecológico, destinado a analizar los datos del Sistema de Informaciones del Hospital, organizado en frecuencias absolutas y relativas, a partir de tablas construidas en el software Excel. Resultados: se reportaron 14.052 hospitalizaciones y 987 muertes en el noreste. Se generó como resultado de eso, un costo en exceso de R $ 19,6 millones para el gobierno, una hospitalización con costo promedio de R$1,543.09 y una estadía promedio de 9.1 días. Entre los estados, Alagoas tuvo una mayor prevalencia de hospitalizaciones (38,2%) y Bahía en las muertes (40%), costos hospitalarios (61,4%), duración media de la estancia (14,4 días) y media hospitalización (R $ 2.794,42). Conclusión: se observa que las hospitalizaciones y muertes debidas a las intercurrencias dialíticas se constituyen un problema importante en la nefrología, lo que implica directamente en los cofres públicos, especialmente en los Estados de Bahía y Alagoas, como evidencia de una mayor prevalencia de casos. Descriptores: Salud Pública; Nefrología; Enfermedades Renales; Diálisis Peritoneal; Diálisis Renal; Costos de la Atención en Salud. Descriptores: Salud Pública; Nefrología; Enfermedades Renales; Diálisis Peritoneal; Diálisis Renal; Costos de la Atención en Salud.  

scholarly journals The African National Congress Led Government's (In)ability to Counter Public Corruption: A Forensic Criminological Perspective

2012 ◽  
Vol 1 (2) ◽  
pp. 5
Author(s):  
Setlhomamaru Dintwe
Keyword(s):  
Public Awareness ◽  
Public Perceptions ◽  
African National Congress ◽  
Public Servants ◽  
The Public ◽  
Public Corruption ◽  
Criminological Perspective ◽  
National Congress ◽  
The Government ◽  
Bureaucratic Reform

Since the advent of democracy in 1994, there has been a myriad of incidents of corruption involving the public servants in South Africa. Equally so, the government led by the African National Congress have developed various mechanisms aimed at dealing with the problem of corruption. The incidents of corruption, characterized by colossal thefts,  embezzlements and rampant bribery are the basis of erudition around the ability of the African National Congress led government in dealing with corruption. Although this article acknowledges the presence of corruption during the apartheid era, its crux is mainly on whether the programmes employed by the African National Congress proved adequate in turning the tide against the scourge of corruption, which tends to erode the fabric upon which the South Africa’s economy is built. At the same breath, it is interesting to establish if the programmes employed by the ruling party encapsulate the internationally accepted elements reminiscent of an anti-corruption programmes worldwide. These elements <br />are  inter-alia, measurement of public perceptions, creation of public awareness, disincentivising corruption, visible sanctions, bureaucratic reform and most mportantly, the political will in dealing with corruption. Corruption is an indicator of a defective system of public accountability which involves subversion of public interest for  personal gains. An ability to deal with corruption manifests tself in two-fold paraphernalia. It encompasses understanding the causes of corruption on one hand and the calculated esponses in countering corruption on the other. It is against this background that his article endeavours to establish the advancement of the African National Congress in dealing with corruption in government.

scholarly journals Analisis Kebijakan Pengembangan Wisata Bahari Pantai Marina Tahun 2010 - 2015

2018 ◽  
Vol 1 (3) ◽  
pp. 207-213
Author(s):  
Muhammad Fachri Zaki ◽  
Amin Pujiati
Keyword(s):  
Economic Value ◽  
National Scale ◽  
The Public ◽  
Marine Tourism ◽  
Collection Data ◽  
The Government ◽  
Quantitative Descriptive ◽  
The City ◽  
Descriptive Qualitative

Nautical tourism according to Hidayat (2000: 15) are activities related to marine which includes relaxing on the beach or enjoying the natural surroundings, swimming, surfing, diving, water sky and touring around, or in other words all the potential economic value that can be utilized to increase the income of the surrounding communities and increase state revenues. The purpose of this study was to determine the development undertaken by the Government of the city, to find out the sale of the City and to determine the role of the community in supporting marine tourism activities Beach Marina. This research is located in the Marina Beach of Semarang as has been defined as marine tourism area in the city of Semarang. This research uses descriptive qualitative data analysis techniques including data collection, data reduction, data presentation and decision making. This study uses descriptive qualitative research and quantitative descriptive. The conclusion of this study is the development undertaken by the Tourism Department of Semarang and manager of the Marina include a variety of development, promotion conducted on marine tourism Marina Beach include promotion in tourism events with regional and national scale, in cooperation with the stations, local TV, the role of the public against marine tourism Semarang inclined slightly for the management of Marina handed over to private parties. Wisata bahari menurut Hidayat (2000:15) adalah aktivitas yang berkaitan dengan kelautan yang meliputi santai di pantai atau menikmati alam sekitar, berenang, surfing, diving, water sky dan tur keliling, atau dengan kata lain segala potensi yang mempunyai nilai ekonomi sehingga dapat dimanfaatkan untuk meningkatkan pendapatan masyarakat sekitar serta meningkatkan pendapatan negara. Tujuan Penelitian ini untuk mengetahui pembangunan yang dilakukan oleh Pemerintah Kota Semarang, untuk mengetahui promosi dari Pemerintah Kota dan untuk mengetahui peran masyarakat dalam mendukung kegiatan wisata bahari Pantai Marina. Penelitian ini berlokasi di kawasan Pantai Marina Kota Semarang sebagaimana telah ditetapkan sebagai kawasan wisata bahari di Kota Semarang. Penelitian ini menggunakan teknik analisis data deskriptif kualitatif meliputi pengumpulan data, reduksi data, penyajian data dan pengambilan keputusan. Penelitian ini menggunakan metode penelitian deskriptif kualitatif dan deskriptif kuantitatif. Kesimpulan dari penelitian ini adalah pembangunan yang dilakukan oleh Dinas Pariwisata Kota Semarang dan pengelola terhadap Pantai Marina meliputi berbagai pembangunan, promosi yang dilakukan terhadap wisata bahari Pantai Marina meliputi promosi di event wisata dengan skala regional maupun nasional, bekerjasama dengan statisun tv lokal, peran masyarakat terhadap wisata bahari Kota Semarang cenderung sedikit karena pengelolaan Pantai Marina diserahkan kepada pihak swasta.

scholarly journals Kampanye Komunikasi Ecotransport dalam Mengurangi Transportasi Pribadi

2021 ◽  
Vol 1 (1) ◽  
pp. 8-14
Author(s):  
Rahmadhani Ayu Harvianti ◽  
Oji Kurniadi
Keyword(s):  
Social Media ◽  
Public Transportation ◽  
Talk Shows ◽  
Face To Face ◽  
The Public ◽  
Qualitative Case Studies ◽  
Communication Campaign ◽  
The People ◽  
Personal Transportation ◽  
The Government

Abstract. Ecotransport Indonesia is still fresh with diverse activities, from walking, public transportation, and cycling. The thing that is most crowded with the people of Bandung is cycling. Based on this phenomenon, the problem in this research is formulated as follows: (1) How does ecotransport plan a communication campaign program about reducing personal transportation? (2) How does ecotransport choose media as a publication tool? (3) Why does ecotransport use a persuasive approach in the communication campaign to reduce personal transportation? Researcher using qualitative case studies. Data collection techniques used in this study were interviews with key informan, observation, and literature. The results of this study are: The results obtained from this research are (1) the planning of the campaign carried out by determining the issues raised, one of which is in the discipline of driving, setting goals to provide education about environmentally friendly transportation or by other names Ecotransport, determining the message delivered to the public, this audience from Ecotransport which is not only focused on the community but also on the government as well and the strategy used is communication that is done face-to-face and persuasive through social media but still not maximized. (2) Media publications include conducting talk shows on the radio, in addition to making e-posters uploaded through social media. (3) The use of face-to-face communication to provide clear explanations will protect the environment. Abstrak. Ecotransport Indonesia ini terbilang masih fresh dengan kegiatan yang beraneka ragam, dari berjalan kaki, transportasi umum dan bersepeda. Hal yang paling ramai diikuti oleh masyarakat kota Bandung adalah bersepeda. Berdasarkan fenomena ini, masalah dalam penelitian ini dirumuskan sebagai berikut: (1) Bagaimana ecotransport merencanakan program kampanye komunikasi tentang pengurangan transportasi pribadi? (2) Bagaimana ecotransport memilih media sebagai alat publikasi? (3) Mengapa ecotransport menggunakan pendekatan persuasif dalam kampanye komunikasi untuk mengurangi transportasi pribadi? Peneliti menggunakan studi kasus kualitatif. Teknik pengumpulan data yang digunakan dalam penelitian ini adalah wawancara dengan informan kunci, observasi, dan studi pustaka. Hasil yang diperoleh dari penelitian ini adalah (1) perencanaan kampanye yang dilakukan adalah menentukan isu yang diangkat salah satunya adalah dalam disiplin berkendara, penyusunan tujuan untuk memberikan edukasi mengenai transportasi ramah lingkungan atau dengan nama lain Ecotransport, menentukan pesan yang disampaikan kepada khalayak publik, khalayak dari Ecotransport ini yang tidak hanya terfokus kepada masyarakat saja melainkan kepada pemerintah juga dan strategi yang digunakan adalah komunikasi yang dilakukan secara face-to-face dan persuasive melalui media sosial dan hasilnya belum maksimal. (2) Media publikasi yang dilakukan yaitu melakukan talkshow di radio, selain itu dengan membuat e-poster yang diunggah melalui media sosial. (3) Penggunaan komunikasi secara tatap muka ini untuk memberikan penjelasan yang jelas akan menjaga lingkungan sekitar.

scholarly journals Urgency of Fiscal Policy to Overcome Welfare Gap in Indonesia

2019 ◽  
Vol 11 (1(J)) ◽  
pp. 90-109
Author(s):  
Abdul Aziz
Keyword(s):  
Fiscal Policy ◽  
Descriptive Analysis ◽  
Severity Index ◽  
Quantitative Descriptive Analysis ◽  
Average Value ◽  
State Expenditure ◽  
Indicator Data ◽  
The Government ◽  
Quantitative Descriptive ◽  
State Expenditures

Abstract: This study aims to describe the condition of the welfare gap between residents and regions in Indonesia on a number of welfare indicators namely poverty depth index, poverty severity index, Gini Coefficient Index (GCI), and the Human Development Index (HDI). This study also aims to analyze the importance of fiscal policy, especially in the form of state expenditure allocations to minimize the gap. This study uses a quantitative descriptive analysis method that is by calculating some of the indicator data needed through the approach of average value, termun, standard devasi, and others. The result is a description of the welfare gap between people / regions in Indonesia and an overview of government policies that have been carried out. Whereas one of the recommendations is that the government should allocate state expenditures that are more effective, efficient, quality and pay attention to priority scale so that it can solve the welfare gap problem above.

scholarly journals Pengaruh Pemahaman Nasabah Pada Jenis Produk Terhadap Kelancaran Pembayaran Angsuran Di BMT Niaga Utama Purwakarta

2021 ◽  
Vol 5 (2) ◽  
pp. 299-315
Author(s):  
Syanti Herlinawati ◽  
Asep Dede Kurnia ◽  
Jalaludin Jalaludin
Keyword(s):  
Rapid Development ◽  
Sampling System ◽  
The Public ◽  
Average Value ◽  
A Value ◽  
Credit Financing ◽  
Quantitative Descriptive ◽  
Main Activity ◽  
Descriptive Method

The banking industry is currently experiencing rapid development where the main activity of financial institutions is to collect funds and channel them back to the public in the form of credit/financing. Problems that arise from the financing process are bad funds from customers as an unavoidable risk with several indicators of causes such as customer income, disasters experienced by customers, awareness and refunds from understanding the financing contract contract. This study aims to analyze the effect of customer understanding on mudharabah products, murabahah products, and murabahah products and to examine the effect of average customer understanding on payment growth at BMT Niaga Utama Purwakarta. This research was conducted by quantitative descriptive method using a sample of 34 customers from a population of 67 customers. Determination of the research sample is through a random sampling system with a Likert scale. The results of this study indicate that the customer's understanding of the mudharabah product is stated to be significant for payment payments with a value of rcount (0.84) > rtable (0.648), while the customer's understanding of the musyarakah product is stated to have no significant effect on payment performance with a value of rcount (0.697) < rtable (0.738). As for the influence of customer understanding of the value of murabahah products, the sig. (2-tailed) number is 0.000 which is smaller than the level of significant (α) 5% and is declared significant. While the effect of the known average value of Ucount = 22 > Utable 17 shows that there is no difference between understanding the product of mudharabah, musyarakah and murabahah on installment payments.

scholarly journals Rekomendasi Penentuan Desa Terbaik dengan Kombinasi Metode OWA (Ordered Weighted Avarage) dan Metode SAW (Simple Additive Weighting) berbasis Web

2020 ◽  
pp. 99-104
Author(s):  
Agustina Simangunsong ◽  
Rita Hamdani
Keyword(s):  
National Level ◽  
Weighted Average ◽  
Weighting Method ◽  
Average Value ◽  
Analysis Process ◽  
City District ◽  
The Government ◽  
Simple Additive Weighting ◽  
The Village

The success of the government is determined by essential aspects of the village and has increased every day and has changed into a town that has independence in carrying out activities and survival by each of its residents, to support and improve the quality of government villages which motivate for villages to compete to become the best village through a series of costs to improve the quality of the town. The process of determining the best village starts from the sub-district. The winner will be smart at the city district level up to the national level, in the process of determining the best town according to government regulations in sending villages with five aspects and each aspect that has specified specifications and through validation from the government In the process of the government in the form of a committee conducting visits and conducting assessments based on the completeness of the data with the team for each aspect and giving to the committee based on individual orders, the value submitted will do the calculation by determining the final cost of the process of finding an average value -average overall and do the division of the total aspects. To assist the procedure in choosing the best village, the researcher wants to develop an online decision support system application with features that will be equipped in the developed application by uploading documents according to conditions in the field and documentation carried out by the team towards the village, so that the order process is open. It can be witnessed by all concerned, while in the Calculation and analysis Process using the OWA (ORDERED WEIGHTED AVERAGE) combination operator to determine the average value calculation and the SAW (Simple Additive Weighting) Method as part of the ranking of several existing villages

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