scholarly journals The Imperative to Address Sustainability Skills Gaps in Tourism in Wales

2021 ◽  
Vol 13 (3) ◽  
pp. 1161
Author(s):  
Sheena Carlisle ◽  
Karam Zaki ◽  
Mohamed Ahmed ◽  
Louise Dixey ◽  
Emmet McLoughlin
Keyword(s):  
Social Skills ◽  
Global Market ◽  
Sustainable Tourism Development ◽  
Job Level ◽  
Travel Agents ◽  
Tourism Sector ◽  
Food And Beverage ◽  
Business Size ◽  
The Government ◽  
Policy Guidance

Tourism is fundamental to the economy of Wales, and the government tourism plan 2020–2025 centres on sustainable development. This paper presents a quantitative analysis of research undertaken by the Next Tourism Generation Alliance (NTGA) project in Wales evidencing sustainability skills gaps. Survey data collected from five tourism sectors, accommodation, food and beverage, destination management, visitor attractions, travel agents and tour operators, show that the highest green and social skills gaps were identified in food and beverage businesses, whilst accommodation reported the lowest skills gaps. The effect of the type of tourism sector, business size and job level on green skills gaps perceptions was found to be insignificant, which indicates that training in sustainability skills is considered important regardless of these variables. The effect of type of tourism activity on perceptions of social skills gaps including personal and communication was significant. Addressing skills gaps is crucial given the significance of the industry in the national economy and the need for recovery from COVID-19. Tourism is one of the worst affected industries in the pandemic, and global market research and policy guidance highlight the importance of sustainable tourism development to ensure a resilient recovery.

scholarly journals Community Involvement in Tourism Entrepreneurship: A Case Study in Tioman Island, Malaysia

2017 ◽  
Vol 4 (5) ◽  
pp. 42
Author(s):  
Norhafiza Md Sharif ◽  
Ku‘Azam Tuan Lonik
Keyword(s):  
Secondary School ◽  
Community Involvement ◽  
Business Management ◽  
Tourism Industry ◽  
Monthly Income ◽  
Tourism Sector ◽  
Food And Beverage ◽  
Island Community ◽  
The Government

The tourism sector is one of the major economic contributors to most countries. Island tourism is one of the important tourism products of a country and is able to catalyse socio-economic development for the local communities. In Malaysia, studies on local entrepreneurship development in Tioman Island has not been given much attention by researchers. To fill this gap, this study aims to provide information on the field of entrepreneurial tourism in Tioman Island. The main objective of this study is to identify the characteristics of the island community as a tourism entrepreneur and to analyse the problems and challenges faced by the island's tourism entrepreneurs. The findings show that the majority of entrepreneurs are male, aged between 25 to 44, receive education until secondary school and married. Most of the local tourism entrepreneurs run the food and beverage business and manage their businesses for 11 to 15 years and earn a monthly income of RM2001 to RM4000. The local tourism operators also face a few problems such as capital and finance, marketing, business management and infrastructure. At the same time, the entrepreneurs also expect collaboration from the government to play an important role in advancing the island's tourism industry. At the same time, local tourism entrepreneurs also expect cooperation from the government and other authorities to play a role in developing the island's tourism industry.

scholarly journals The Tourism Development Strategy of Yeh Gangga Beach to be Competitive Tourism Product at Tabanan Bali

2015 ◽  
Vol 1 (1) ◽  
pp. 14
Author(s):  
I Made Bayu Wisnawa ◽  
I Ketut Sutapa ◽  
I Gusti Agung Bagus Widiantara
Keyword(s):  
Development Strategy ◽  
Coastal Area ◽  
Public Awareness ◽  
Tourism Development ◽  
Tourist Attraction ◽  
Sustainable Tourism Development ◽  
Tourism Product ◽  
Tourism Sector ◽  
The Government ◽  
Tourism Potential

This research has a specific purpose: (i) determine the potential of coastal area can be developed as a tourism product, (ii) Knowing constraints are faced in developing the tourism potential, and (iii) determine strategies that can be used in developing the tourism potential of the coast as a creative tourism products Yeh Gangga Beach, Sudimara village, Tabanan Bali. The general objective to be achieved is to improve the performance of the tourism sector in the welfare of society Tabanan through sustainable tourism development by developing creative potential.. The research found that (i) Yeh Gangga Beach has some potential creativity attraction, such as : art market, handycraft,video and photography, music and art performance, scenery, and accomodation; (ii) The main problems encountered are (i)Most strategic land has been switched ownership to investors. The strategy should be applied is (i) Maintain Yeh Gangga Beach as tourist attraction developed Tabanan through local regulations, (ii) increasing public awareness of tourism. The implications are (i) theoretically enriching literature of sustainability in tourism coastal area, (ii)practically could enhance the government to develop coastal tourism in Tabanan Bali.

scholarly journals The Implementation of Engineering Sciences using Matrix Method for Cultural Heritage Assets

2020 ◽  
Vol 8 (5) ◽  
pp. 2591-2597
Keyword(s):  
Cultural Heritage ◽  
Matrix Method ◽  
Economic Resource ◽  
Travel Agents ◽  
Current State ◽  
Tourism Sector ◽  
Engineering Sciences ◽  
The Matrix ◽  
Product Location ◽  
The Government

One of several forms of implementation of engineering knowledge is the matrix method, one of them Market Appeal-Robusticity Matrix method. With this matrix the research conducted is (1) evaluating Minangkabau cultural heritage assets in Tanah Datar District in terms of their uniqueness and importance as tourist attraction assets, and (2) Evaluating Minangkabau cultural heritage assets in terms of the quality and current state of Cultural Heritage Tourism in Tanah Datar District. Furthermore, the Market Appeal-Robusticity Matrix method has been used to assess cultural heritage assets in Tanah Datar. Then for further information, in addition to direct observation, obtained from the tourism sector, travel agents, government, asset owners, and conservation specialists for questionnaires and interviews. The results of this research indicate Batu Angkek-Angkek and Istano Basa Pagaruyung, Sari Tabek Hall, Rao-Rao Mosque, Tuo Kampai Nan Panjang House, and Batu Basurek achieved the highest scores. Therefore, one of the implications of this research is the proposition of specific steps to improve the image of tourism products including the formulation of policies and management for the government, asset owners, and the community of Tanah Datar District with the aim of preserving these cultural heritage assets, so that this potential remains and able to become an economic resource, and also to position assets as a unique tourist product location for both this area and Indonesia.

scholarly journals The Post Pandemic Revitalization Plan for the Medical Tourism Sector in South Korea: A Brief Review

2021 ◽  
Author(s):  
Byung-Ro Seo ◽  
Kyoung-Lee Kim
Keyword(s):  
Infectious Diseases ◽  
South Korea ◽  
Medical Tourism ◽  
Crisis Response ◽  
Global Market ◽  
Tourism Industry ◽  
Tourism Sector ◽  
The Government ◽  
The Impact ◽  
Practical Implications

The significant impacts of recent infectious diseases (MERS, COVID-19) demand fundamental changes and alternatives in different markets, such as tourism and the medical tourism industry. In this study, we aimed to have a historical investigation on how infectious diseases have affected the tourism industry in Korea, to reach practical implications for managing the medical tourism sector. The impact of global infectious diseases, including MERS, and COVID-19, on the tourism industry was studied in South Korea. First, the available information was collected to clarify how these two outbreaks have impacted the tourism market in South Korea, and then the government's countermeasures were studied. Investigating among the policies resulted in practical implications for the post-pandemic revitalizing plan for the medical tourism market. The infectious outbreak caused a significant decrease in the number of inbound tourists to South Korea, moreover, the crisis response system of the government has been useful so far. Hence, several practical implications can be achieved for the medical tourism market. A framework is suggested which involves 5 stages of strategies to revitalize medical tourism market. It presents remedies to revitalize the medical tourism industry and to enter the global market again. Korea's quarantine model, which succeeded in preventing COVID-19, can be a preemptive response to another pandemic in the future. The medical tourism industry policy based on Korea's quarantine model will contribute to the revitalization of the international medical tourism industry after COVID-19.  

scholarly journals The Determinants of Global Expansion: A Study on Food and Beverage Franchisors in Malaysia

2021 ◽  
Vol 13 (18) ◽  
pp. 10328
Author(s):  
Nurul Ashykin Abd Aziz ◽  
Mohamad Rohieszan Ramdan ◽  
Nik Syuhailah Nik Hussin ◽  
Zuraimi Abdul Aziz ◽  
Juliana Osman ◽  
...  
Keyword(s):  
Global Market ◽  
Research Approach ◽  
Global Expansion ◽  
Market Expansion ◽  
Beverage Industry ◽  
Food And Beverage Industry ◽  
Food And Beverage ◽  
The Government ◽  
Depth Interviews ◽  
Advertising And Promotion

In the past decade, franchising has become a well-known platform for business expansion. Various strategies have been employed by franchisors in expanding their business into the global market. However, few studies have assessed the determinants that can be adopted by the franchisors in bringing value as well as opening up opportunities for global market expansion. This study aims to explore the determinants of global expansion based on Malaysian franchisors’ experience. A qualitative research approach was adopted through various case studies with ten franchisors from the food and beverage industry in Malaysia. In-depth interviews were carried out to explore this topic. Thematic analysis was performed through the “Atlas.ti” software package version 9.0, which was also used in analyzing the data. The findings indicated that there are four themes, and nine sub-themes were discovered from the grounded data. The franchisors agreed that franchise brand, business location, product, advertising, and promotion were able to influence franchisors in designing strategies for global expansion. The data were also able to provide an in-depth understanding of the determinants for global expansion that can be undertaken as a guide to prospective franchisors who want to start exploring the global market. These results are expected to assist the government as well as the agencies involved with franchising in improving related policies, strategies and programmes. Thus, it is important to understand these determinants in order to survive in a competitive global market.

The Impact of Tourism on the National Competitiveness: Case of EU28 and WB Countries

2016 ◽  
Vol 1 (1) ◽  
pp. 271
Author(s):  
Matea Zlatković
Keyword(s):  
Great Influence ◽  
National Development ◽  
Tourism Development ◽  
Transition Process ◽  
Global Market ◽  
National Competitiveness ◽  
Tourism Sector ◽  
The Government ◽  
Mutual Relations ◽  
The Impact

In this paper is emphasized the important role that tourism has in enhancing the national development and competitiveness on the global market. The attention is focused on presenting the main indicators for measurement of national competitiveness and level of development of tourism sector and to present their mutual relations which must be seriously considered by the government and policy makers. The research of this topic is based on identifying the current level of competitiveness and tourism development in Europe Union (EU) and Western Balkan (WB) transition countries. Specific aim of the paper is to provide comparison analysis of WB countries position as economics in transition process in relation to EU countries regarding to the most important indicators of competitiveness and tourism development. To do so, it is employed correlation and regression analysis. The results has showed the significances of the further investment and development of tourism sector of WB countries due to its available resource and its great influence on enhancing international competitiveness and economics prosperity.

scholarly journals The Role of Mandarin in Indonesia's Tourism Sector

2020 ◽  
Vol 4 (1) ◽  
pp. 24-30
Author(s):  
Dian Prasetyo Adi ◽  
Ayu Rinada
Keyword(s):  
Tourism Industry ◽  
Travel Agents ◽  
Tour Guides ◽  
Hotel Employees ◽  
Natural Beauty ◽  
Tourism Sector ◽  
Chinese Tourists ◽  
The Government ◽  
Work Done

Indonesia is well-known for its natural beauty and cultural diversity. This becomes an extraordinary attraction for Indonesian tourism sector in which the government has also put their attention to. Tourists from others counties like to visit Indonesia. They speak in many international languages, include Mandarin. However, there are still fewer human resources who respond to it. The skill that must be possessed to prepare and improve a good image for tourists is the mastery of Mandarin. Tourism agencies who should have mastered Mandarin include travel agents, hotel employees, tour guides, and tourism practitioners. The minimum target for mastering Mandarin languages covers: simple conversations related to the work done, as well as the mastery of basic grammar and conversations. The mastery of Mandarin, as well as the understanding of the culture of Chinese tourists, is expected to provide maximum service and to create a good impression or image that improves the Indonesian tourism industry.

Drivers of elephant tourism in Thailand.

2021 ◽  
pp. 51-63
Author(s):  
Bongkosh Rittichainuwat ◽  
Noel Scott ◽  
Eric Laws
Keyword(s):  
Animal Welfare ◽  
Ethnic Community ◽  
Trade Associations ◽  
Loss Of Life ◽  
Travel Agents ◽  
Tourism Sector ◽  
Logging Ban ◽  
High Esteem ◽  
The Government ◽  
Trade Channel

Abstract This chapter details the development of elephant tourism in Thailand. Following a logging ban enacted by the government in 1989, in response to devastating floods and loss of life brought about by unsustainable logging practices, elephants used in logging and their mahouts suddenly found themselves unemployed. From positions of high esteem, some 2000 elephants and their mahouts were forced to resort to begging on the streets of Thailand, in order to survive. Seeing this as an opportunity, Thai entrepreneurs began to offer visits to old logging camps that had been turned into attractions for tourists, beginning the involvement of elephants in the tourism sector. The welfare of the elephants at this stage was at best a secondary concern for many of the camp owners and operators. The authors note however that this is now changing. Interestingly, for the elephants in Thailand, the improvements in their welfare resulted from the actions of travel trade associations such as ABTA (the Association of British Travel Agents), travel trade channel members, and specialist animal welfare and ethnic community NGOs.

scholarly journals Strategy of Packaging Pangandaran Tour as Leading Marine Tour Product of Travel Agents in Bandung

2020 ◽  
Vol 1 (1) ◽  
pp. 41-48
Author(s):  
Khoirul Fajri ◽  
Rieke Sri Rizki Asti Karini
Keyword(s):  
West Java ◽  
Marine Tourism ◽  
Travel Agents ◽  
Tourism Sector ◽  
Analysis Technique ◽  
World Class ◽  
Tourism Destinations ◽  
The Government ◽  
Internal Side ◽  
Packaging Strategy

After the separation of Pangandaran from Ciamis regency of West Java, which is based on Indonesian law no. 21 of 2012 on the Establishment of District Pangandaran in West Java province. The medium-term development plan of the government of West Java has stipulated that in the next five years, the tourism sector will become a development locomotive in West Java. There are three leading tourism destinations in West Java Province, one of destination is Pangandaran Beach. This location will be developed as world-class destinations. The travel company can be used as a basis for developing tourism package products, specifically Pangandaran destinations, as marine tourism. This research will analyze the packaging strategy of Pangandaran tour packages by travel companies in Bandung as a superior marine tourism package. The analysis technique used by the SWOT (Strenght, Weakness, Opportunity, and threat) method is aimed at analyzing the strengths and weaknesses of the internal side as well as analyzing the opportunities and threats from the external environment of travel companies that pack Pangandaran destination as a superior marine tourism package. The results of the study found that various potential strengths, weaknesses, threats, and opportunities of travel companies in packaging Pangandaran tour packages as marine tourism packages. And some strategies of packaging Pangandaran tour as a product of excellent marine tour.

IMPLEMENTASI PROGRAM PARIWISATA DALAM MENINGKATKAN DESTINASI WISATA DI KABUPATEN JOMBANG

2017 ◽  
Vol 15 (2) ◽  
pp. 14
Author(s):  
Rachmawati Novaria
Keyword(s):  
Qualitative Data ◽  
Development Program ◽  
Travel Agents ◽  
Tourist Destinations ◽  
Tourism Sector ◽  
Foreign Tourism ◽  
Private And Public ◽  
The Government ◽  
Optimal Implementation

Tourism is the potential of each region, with the optimal management of the tourism sector is able to improve the economic growth of surrounding communities. In response to the problem of managing the tourism  sector, not only the government that is responsible, but the role of private and public sectors is needed which is run according to the tourism program in Jombang. The tourism problem Jombang much frequented by foreign tourism and domestic tourist and increase from year but no significant impact on revenue. This study uses data collection techniques interviews and documentation. Technical analysis of the data used include qualitative data analysis. The result of this study refers to the theory of Van Meter and Van Horn as a confirmation  of the theory. This study found that tourism program Jombang is not optimal, the number of tourist who visit do not have an impact on increasing revenue for local government. It was also found not optimal implementation of tourism programs implemented. Tourism policy by applying the model of information system integrated tourism (integrated tourism/IT) can be synergized and integrated toursm development program that is ideal in these destinations and the socialization of program / tourism activities be intensified and evenly to the surrounding community to express their aspirations so that this cooperation can goes well and provide benefits to all and teint parties. eg travel agents, transportation, hotels, catering, tour operators, tour operators, tourist attraction and souvenir shop, where everything is together teintergrasi it will have an impact on increase in tourist destinations and revenue.

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