Quality management. Quality of an organization. Guidance to achieve sustained success

2018 ◽  
Keyword(s):  
Quality Management ◽  
Management Quality ◽  
Sustained Success

scholarly journals AUTOEVALUACION Y ACREDITACIÓN DE CARRERAS EN LA UNIVERSIDAD NACIONAL DE COSTA RICA: EXPERIENCIAS PARA LA GESTIÓN DE LA CALIDAD. SELF-ASSESSMENT AND ACCREDITATION OF CAREERS IN THE NATIONAL UNIVERSITY OF COSTA RICA: EXPERIENCES FOR QUALITY MANAGEMENT

2011 ◽  
Vol 2 (2) ◽  
pp. 44-68
Author(s):  
Agustina Cedeño-Suárez ◽  
Carlos Hernández-Salazar
Keyword(s):  
Costa Rica ◽  
Quality Management ◽  
Specific Area ◽  
Assessment Process ◽  
Self Assessment ◽  
Teacher Supply ◽  
Quality Of Higher Education ◽  
Management Quality ◽  
National University

El presente artículo  reúne la experiencia de la Universidad Nacional de Costa Rica, en procesos de autoevaluación y acreditación de carreras como mecanismo para el mejoramiento continuo de su oferta académica.   Se plantea un recorrido por la ruta transitada, identificando el referente conceptual e institucional que orienta dichos procesos. Los aprendizajes logrados en más de diez años, once carreras acreditadas y otras tantas en proceso de autoevaluación con fines de acreditación y o mejoramiento,  ofrecen importantes insumos para compartir en pro de la calidad de la educación superior en la Región.La experiencia institucional  se manifiesta en aportes en diferentes aristas, tales como: política institucional, operatividad y éxito en los procesos de autoevaluación, implementación de acciones para la gestión de la calidad de la oferta docente, mecanismos para la identificación de acciones de mejoramiento institucional.  Se reconoce de esta manera, el potencial de la autoevaluación de carreras como instrumento de gestión de la calidad, el cual  no solo trasciende el ámbito específico de la carrera, sino que impacta el ámbito institucional y fuera de este, garantizando la  formación de profesionales de excelencia. Palabras claves: Autoevaluación, Acreditación, Gestión, Calidad y Mejoramiento.AbstractThis article brings together expertise from the National University of Costa Rica, in the process of self-assessment and accreditation as a mechanism for continuous improvement of its academic offerings. These raise a tour of the busy route, identifying the conceptual and institutional reference that guides these processes. The learning in more than ten years achieved, eleven accredited courses and many others in self-assessment process for accreditation self-improvement, provide important inputs to share towards the quality of higher education in the region.The experience institutional is reflected in contributions in different angles, such as institutional policy, operation and success in self-assessment processes, implementation of actions to manage the quality of teacher supply, mechanisms to identify ways of improving institutions. In this way recognizes the potential for career self-assessment as a tool for quality management, which not only transcends the specific area of the race, but that impacts the institutional framework and outside it, ensuring the training of professional’s excellence.Keywords: Self-assessment, Accreditation, Management, Quality and Improvement.

scholarly journals MANAJEMEN MUTU PENDIDIKAN TINGGI (MMPT): KONSEP DASAR DAN STRATEGI DALAM PENINGKATAN MUTU BERKELANJUTAN

2018 ◽  
Vol 1 (1) ◽  
pp. 20-38
Author(s):  
Andi Arif Rifa'i
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Human Resources ◽  
Quality Measures ◽  
Education Quality ◽  
Management Quality ◽  
The World ◽  
Higher Education Quality ◽  
Basic Concepts

Higher education quality management is a strategic concept that is able to bring a university to the world level. In the basic concepts of quality management, quality is always planned, controlled, guaranteed and continuously improved. Practical and strategic models such as TQM, EFQM, SQM and others, provide philosophical offers to managers who wish to improve the quality of their institutions. Providers of quality management models in higher education services must consider customer satisfaction as one of the main quality measures. The implementation of higher education will ultimately have an impact on the competitiveness of the nation's human resources.

scholarly journals PENINGKATAN KUALITAS PENDIDIKAN DI PERGURUAN TINGGI MELALUI TOTAL QUALITY MANAGEMENT (TQM) DALAM MENYONGSONG MASYARAKAT EKONOMI ASEAN (MEA)

2016 ◽  
Vol 1 (01) ◽  
pp. 72
Author(s):  
Aprina Chintya
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Education Quality ◽  
Planning System ◽  
System Quality ◽  
Total Quality ◽  
Management Quality ◽  
Controlling System ◽  
Data Collection Technique

Total Quality Management (TQM) is an effort done by college to improve their management quality in achieving the goals. TQM related to quality system consist of planning system quality, controlling system quality, and improving system quality. Hence, in this research, the researcher manages to explain the improving education quality at Collage through TQM in welcoming MEA. This is descriptive literature review research. The source of the data is taken from books and others review related to improving education quality at Collage through TQM. This research employs documentation as data collection technique and content analysis to analyze the data which use the procedure to make the conclusion. The result shows that when TQM applied at collage continuity and consistently, the quality of graduates will increase, in this case they are capable to compete in industry field. 

scholarly journals How can we spread the quality virus in domestic organizations?

2014 ◽  
Vol 8 (2) ◽  
pp. 34-44
Author(s):  
Krisztián Szabó
Keyword(s):  
Quality Management ◽  
Management Development ◽  
Systems Development ◽  
Management Systems ◽  
Quality Management Systems ◽  
Management Quality ◽  
Competitive Factor ◽  
The One ◽  
High Level

There is no room for debate about that the quality is one of the most important competitive factor and nobody against that this quality virus has to be spread. The paper would like to help with methods and techniques -what are not well known and used in the domestic organizations- to spread this virus in different fields of the organization. Its strategic motto is: Instead of quality management development and improvement the quality of the management has to be developed in the interest of quality management. Today, that idea has to be given up what says more and more modern quality systems development start is needed instead of it the whole quality of the management has to be developed. High level of the quality system is not equal with the high quality of the management. It has to be turned. The high level of the management quality will ensure the possibility of well operating high level quality management. The paper wants to present this from different aspects on the one hand by comparing the classical development of quality management systems on the other hand by new (volume, profit and quality) approaches of certain management elements and methods.

Health Information Technology and Quality Management

2016 ◽  
Vol 8 (4) ◽  
pp. 56-72
Author(s):  
T. Ray Ruffin
Keyword(s):  
Health Care ◽  
Information Technology ◽  
Quality Management ◽  
Health Information Technology ◽  
Health Information ◽  
Services Research ◽  
The Public ◽  
Creative Thought ◽  
Management Quality

Even in healthcare and health information technology change will not vanish or disperse. Technology, civilization, and creative thought will drive this force increasingly forward. Health care managers will continue being judged on their ability to efficiently and effectively manage (Patton & James, 2000). The arena of Health Services Research (HSR) is trusted on by judgment deciders and the public is the principal basis of data on how thriving health systems are meeting this task (Steinwachs & Hughes, 2008). The goal of HSR is to deliver material that will ultimately lead to advances in the health of the community. HSR evaluation of quality of care has demonstrated it is an unspecified science and multifaceted, even though its description is comparatively simple (Steinwachs & Hughes, 2008). This article is to investigate the background, controversies, and problems surrounding Health Information Technology (HIT) Change and Quality Management including an overview of current changes and benefits of implementation. This will be coupled with solutions and recommendations, further research, and conclusion. This will enhance the field of research in leadership, change management, quality management, and health care.

Health Information Technology and Quality Management

2016 ◽  
pp. 354-371
Author(s):  
T. Ray Ruffin
Keyword(s):  
Health Care ◽  
Information Technology ◽  
Quality Management ◽  
Health Information Technology ◽  
Health Information ◽  
Services Research ◽  
The Public ◽  
Creative Thought ◽  
Management Quality

Even in healthcare and health information technology change will not vanish or disperse. Technology, civilization, and creative thought will drive this force increasingly forward. Health care managers will continue being judged on their ability to efficiently and effectively manage (Patton & James, 2000). The arena of Health Services Research (HSR) is trusted on by judgment deciders and the public is the principal basis of data on how thriving health systems are meeting this task (Steinwachs & Hughes, 2008). The goal of HSR is to deliver material that will ultimately lead to advances in the health of the community. HSR evaluation of quality of care has demonstrated it is an unspecified science and multifaceted, even though its description is comparatively simple (Steinwachs & Hughes, 2008). This article is to investigate the background, controversies, and problems surrounding Health Information Technology (HIT) Change and Quality Management including an overview of current changes and benefits of implementation. This will be coupled with solutions and recommendations, further research, and conclusion. This will enhance the field of research in leadership, change management, quality management, and health care.

scholarly journals Total Quality Management in Education

1970 ◽  
Vol 1 ◽  
pp. 80-83
Author(s):  
Tara Bahadur Thapa
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Quality Of Education ◽  
Total Quality ◽  
Academic Reform ◽  
Educational Management ◽  
Management Quality ◽  
Technological Advances ◽  
Status Position

Total Quality Management (TQM) is the latest in a parade of models, recipes, programs, frameworks, and slogans for guiding academic reform. It provides a tool to help ensure this quality. The management in TQM means everyone is the manager of their own responsibilities because everyone in the institution, whatever their status, position or role is. Information and technologies have brought sea changes in education and has therefore changed the interpretation of the term quality. TQM advocates that everything and everybody in the organization is involved in the academic institutions for continuous improvement. As it is applied to education, TQM faces new challenges due to diversity in nature of students and educators, large and multileveled classrooms, technological advances and new paradigms in educational content and delivery. Despite these issues education must maintain quality across classrooms, schools and institution. This article highlights the need of TQM to improve overall quality of education in Nepal. Keywords Total Quality Management, managerialism, educational management, quality improvement, application DOI: http://dx.doi.org/10.3126/av.v1i0.5314 Academic Voices 2011; 1: 80-83

scholarly journals Application of Risk Management Quality Integrated And Impact on the Quality Students Improvement MAN 2 Medan Model

2021 ◽  
pp. 38-48
Author(s):  
Nur Azizah
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Theory Of Knowledge ◽  
Total Quality ◽  
Management Quality ◽  
Three Stages ◽  
Customer Services ◽  
Implementation Problems ◽  
The Impact

Implementation of Total Quality Management of in school has a purpose main give satisfaction to the customer services of education either internal or external to the results of product quality . Implementation of Total Quality Management in schools requires at least three stages of implementation , namely : preparation , planning , and implementation . Problems are contained in the study times this include How the implementation of management quality integrated in Man 2 Model Terrain , How is the impact of the implementation of management quality integrated in the improvement of the quality of the participants didikdi Man 2 Model Medan method of research that is done is to use approach qualitative with technique of collection of data such as observation , interview and documentation . The results of his research is the management quality integrated merupaka a theory of knowledge management who directs the leadership of the organization and its personnel to carry out repairs quality constantly are focused on achieving the satisfaction of customers internal and customers externally. Implementation of the management quality integrated in MAN 2 Model Terrain increasingly in improved based on the needs of customers in order to graduate from madrash that can fulfill the wishes and expectations of the community . The impact of the implementation of management quality terpdusejauh it can be seen from the attitude , behavior behavior , and ways of view of students and residents madrsah lainny to continue melakukn repair and can compete dier digital now this. Constraints that expressed by the head of the madrassa in the improvement of the quality of the participant students in the form of time which is in charge sometimes not in accordance with the conditions and expectations

scholarly journals Quality Management and Sustainable Development in Local Communes – Evidence from Poland

2021 ◽  
Author(s):  
Jakub Jasiński ◽  
Michał Żabiński
Keyword(s):  
Sustainable Development ◽  
Quality Management ◽  
Local Governments ◽  
Sustainable Development Goals ◽  
Local Development ◽  
The Sustainable Development ◽  
Management Quality ◽  
Development Goals ◽  
The Relationship

AbstractSustainable development is usually investigated from a global or national rather than a regional or local perspective. However, it is local communes that decide on the directions and dynamics of local development and on achieving the sustainable development goals. In the article, new insights are provided into how sustainable development can be further embedded into regional development practices by improving the management quality of local government units and through a contemporary approach to sustainable local development. The study attempts to show the relationship between the implementation of quality management methods by local governments, commune characteristics and sustainable development.

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