INVESTIGATION OF QUALITY IMPROVEMENT STRATEGIES WITHIN EGYPTIAN DENTAL CLINICS

2019 ◽  
Vol 31 (01) ◽  
pp. 1950006
Author(s):  
Mai S. Mabrouk ◽  
Samir Y. Marzouk ◽  
Heba M. Afify
Keyword(s):  
Quality Standard ◽  
Clinical Engineering ◽  
Total Quality ◽  
Quality Factors ◽  
Dental Clinics ◽  
Dental Instruments ◽  
Quality Program ◽  
The Social ◽  
Education Association

There is a demand to evaluate the quality of dental clinics for improving the healthcare of dentistry sector. The American Dental Education Association (ADEA) presented the quality factors in a dental career which are technical skills, ethics, expertise and cost in the light of the international criterions of dental instruments. There is the low possibility that is still untapped in the aspect of the quality program for dental clinics because of lack of awareness, unapplied of total quality management (TQM) principles and fabrication of a mismatch between the patient needs and the services provided. Therefore, this study described a framework of TQM application for Egyptian dental clinics in the view of clinical engineer that based on random questionnaires from doctors, patients and quality control supervisors at different medical entities under study. All blinding data that obtained from statistical measurements are analyzed by Statistical Package for the Social Science program (SPSS) to provide some recommendations that related to risk management, infection control and thus reduce the spread of diseases in the clinics. The findings of this study elucidated the methodology of clinical engineering in development the quality program among dental clinics through the design of clinic, equipment maintenance and dissemination of quality standard guidelines. This work is considered as the first survey of dental clinics quality in Egypt that will represent a preliminary step in the application of quality standards to promote the level of patient safety.

ENSURING QUALITY IN SURVEY RESEARCH

2017 ◽  
Vol 7 (1) ◽  
Author(s):  
Gopi K Khanal
Keyword(s):  
Survey Research ◽  
Survey Data ◽  
Reliability And Validity ◽  
Total Quality ◽  
Sampling Errors ◽  
Research Survey ◽  
The Social ◽  
Validity Tests ◽  
Survey Approach

This descripto-analytical paper on ensuring quality in survey research discusses the management of errors in administering survey. This paper aims to help the social science researchers to ensure the quality in the process and outcomes of survey research. It begins with the brief conceptual underpinnings of survey research, discusses about reliability and validity tests in survey, elaborates the notion of total survey error approach, and suggests some measures on handling survey errors. Given the wider applications and substantial costs associated with survey research, the issues of sampling and non-sampling errors have always been major concerns in the quality of survey research. Survey research can be instrumental in generating knowledge provided survey errors are handled properly. Though a variety of measures are in practices to ensure quality of survey data, this paper gives importance on total survey approach that gives emphasis on total quality management in the collection, analysis, and interpretation of data. Dealing survey data from the perspective of total survey approach would yield fruitful results from survey research.

scholarly journals Analysis of Implementation Total Quality Management at Educational Institutions in Indonesia

2021 ◽  
Vol 5 (1) ◽  
pp. 101
Author(s):  
Mercy Hosang ◽  
Deitje A. Katuuk ◽  
Viktory N.J. Rotty ◽  
Jeffry S.J. Lengkong
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Cultural Change ◽  
Educational Institution ◽  
Quality Standard ◽  
Educational Institutions ◽  
Quality Of Education ◽  
Total Quality ◽  
Continuous Quality

The implementation of total quality management is applied to every educational institution as an effort to improve the quality of education. In this case, it is important to carry out management functions in each educational institution. This article discusses the implementation of total quality management in educational institutions to seek to improve the quality of education in achieving a quality standard in education. Every educational institution should show better quality and be able to compete. This is intended so that educational institutions continue to gain the trust of the public and stakeholders. To continue to get this, it must be improved continuously, both physically and non-physically. So as to make a quality educational institution and guaranteed quality. There are several main things that need to be considered in implementing total quality management in the world of education, namely: continuous quality improvement; determine quality standards, cultural change; changes in the organization; and maintain relationships with other agencies and customers and evaluate the system if anything is not appropriate

scholarly journals Assessment of patient satisfaction of certified and non-certified private dental clinics in Athens

2020 ◽  
Vol 6 (1) ◽  
pp. 35
Author(s):  
Evangelia Zampa ◽  
Spyridon Silvestros ◽  
Vasiliki Kapaki ◽  
Kyriakos Souliotis
Keyword(s):  
Practical Interest ◽  
Correlation Coefficients ◽  
Dental Patients ◽  
Education Of Patients ◽  
Dental Clinics ◽  
The Social ◽  
Aggregate Sample ◽  
Dental Practices ◽  
The Difference

Background: In recent years, the issue of quality assurance in health services has emerged in the forefront, with strong research and practical interest. In addition, there is a number of changes to health service users who nowadays have higher expectations of satisfaction, efficiency and quality of health services.Aim: The aim of the present study is to assess the satisfaction of patients and, by extension, the quality of the services provided both in certified and non-certified private dental practices in Athens, to highlight the difference in the services provided and the areas in which it appears.Methods: This is a quantitative study of dental patients’ satisfaction in Athens using an anonymous and self-completed questionnaire. The aggregate sample collected is 317 patients within three months of the questionnaire being shared. In particular, the sample for certified dental places was 176 patients, while the sample of non-certified dental places was 141 patients. For the statistical analysis, the SPSS program for Windows version 25 was used, and the tables were created with Microsoft Excel 2010 based on the SPSS analysis data.Results: The results showed differences between the social level of patients, the permanent residence of the participants as well as differences in the reason for choice and visit to each dental place, while on the questions about the satisfaction of the services the differences were little. The questions with the most shared responses were those in the financial basis. Correlation coefficients did not show any statistically significant relationship between demographic characteristics and satisfaction, with the exception of the level of education of patients in certified dental clinics.Conclusions: Although the results of the research showed little differences in the satisfaction of the patients between certified and non-certified dental clinics, these results are quite limited due to the small number of certified dental clinics in Greece. Further research is needed to produce safer conclusions.

scholarly journals Evaluation of social textbook for the fifth grade in the light of the quality standardsh

2018 ◽  
Vol 226 (3) ◽  
pp. 39-60
Author(s):  
Dr.. Hoda Fadel Hussein
Keyword(s):  
Quality Standards ◽  
Quality Standard ◽  
Fifth Grade ◽  
The Social ◽  
Descriptive Approach ◽  
Total Stability ◽  
Measurement And Evaluation ◽  
The Stability ◽  
Over Time

The aim of the research was to valuate the necial textbook for the fifth grade in the light of the quality standard. The researcher used the descriptive approach. The researcher prepare the list of the ritenia of the quality of the social textbook for the fifth grade. The sample was constructed in the simple survey (50) Specialization in research related to the evaluation and analysis of textbooks, the number of standards was (48) final criteria distribute in six felids and the validity of the standards as Merified by presenting them to (12) arbitrators and experts in the competence of curricula and methods of teaching, measurement and evaluation. The tool was applied to the social book of the fourth grade according to the list of criteria in the analysis and re-analysis of the researcher after 30 days to measure the stability over time and then the researcher and the first analyst and the researcher and the  second analyst the first analyst and the second used the equation Cooper for the calculation of the agreement and showed the coefficient of total stability(0.84). And was applied to achieve the goal of the research and the results showed the lack of quality standards in the six areas significantly. Only the standards were partially met.

scholarly journals PERSPEKTIF IMPLEMENTASI TOTAL QUALITY MANAGEMENT (TQM) PADA INSTITUSI PENDIDIKAN TINGGI

2008 ◽  
Vol 8 (2) ◽  
pp. 161
Author(s):  
Slamet Slamet
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Human Resources ◽  
Total Quality Management ◽  
Management Style ◽  
Social Needs ◽  
Total Quality ◽  
The Social ◽  
Traditional Organization

<p>In realizing the social demand in this turbulent environment and fulfilling the social needs of higher education, the management should consider the quality of education. Therefore, this study intends to adopt the theory of Total Quality Management (TQM), which has been developed and only understood by the managers of business institutions, to be applied in higher education institutions that are responsible for improving the quality of human resources. Although the TQM concept in higher education is still in controversy, this study is expected to give contribution to the creative thought. The realization of total quality, indeed, is easier to discuss than to implement. The implementation of TQM is interesting and binding as well because it insists fundamental change and reform of the culture of traditional organization. Besides, it also insists commitment and totality that must be realized seriously. Human resources as the vital components in higher education must be paid attention and treatment as insisted by TQM requirements, that is, cross-functional cooperation, empowerment and involvement of all staffs, participative management style, availability of effective media of communication and others.</p><p> </p><p>Dalam mewujudkan permintaan sosial di lingkungan yang penuh gejolak ini dan memenuhi kebutuhan sosial pendidikan tinggi, manajemen harus memperhatikan kualitas pendidikan. Oleh karena itu, penelitian ini bertujuan untuk mengadopsi teori Total Quality Management (TQM), yang telah dikembangkan dan hanya dipahami oleh para pengelola lembaga bisnis, untuk diterapkan di institusi pendidikan tinggi yang bertanggung jawab atas peningkatan kualitas sumber daya manusia. Meski konsep TQM di perguruan tinggi masih dalam kontroversi, penelitian ini diharapkan dapat memberikan kontribusi terhadap pemikiran kreatif. Realisasi kualitas total memang lebih mudah dibahas daripada diimplementasikan. Implementasi TQM juga menarik dan mengikat karena ini menegaskan perubahan mendasar dan reformasi budaya organisasi tradisional. Selain itu, ia juga menegaskan komitmen dan totalitas yang harus diwujudkan dengan serius. Sumber daya manusia sebagai komponen vital dalam pendidikan tinggi harus diperhatikan dan diperlakukan sesuai dengan persyaratan TQM, yaitu kerjasama lintas fungsi, pemberdayaan dan keterlibatan semua staf, gaya manajemen partisipatif, tersedianya media komunikasi yang efektif dan lainnya.</p>

scholarly journals ANALISIS CEMARAN AIR LIMBAH PADA SUMUR BOR DI SEKITAR RPH RUMINANSIA CIPTAKARYA PANAM PEKANBARU

EcoNews ◽  
2021 ◽  
Vol 4 (1) ◽  
pp. 9-15
Author(s):  
Elvi Syahrina ◽  
Mirna Ilza ◽  
Amilia Linggawati
Keyword(s):  
Water Quality ◽  
Organic Nitrogen ◽  
Social Economic ◽  
Quality Standard ◽  
Total Coliform ◽  
Well Water ◽  
Clean Water ◽  
Fatty Oil ◽  
The Social

The objectives of this reserch are to analysis the wastewater content of Ruminasiat RPH Pekanbaru City and compare it with the quality standard of waste water, namely PermenLH No.5/2014. Then analysis the quality of bore well water used by the community around the RPH Ruminansia and compare it with Permenkes No.416 / Men.kes / Per / IX / 20 and analysis the social economic impact of the community living around the RPH. The wastewater parameters measured were BOD, COD, TSS, fatty oil, organic nitrogen and pH. While the parameters of the wellbore water are color, odor, taste, TDS, pH, nitrate, nitrite, sulfate, and total coliform.The results of reseach show indicate that Ruminansia RPH wastewater is above the quality standard, except for the pH parameter. Meanwhile, drilled well water with a distance of approximately 5 meters does not meet the quality standards for clean water quality including total coliform and nitrate parameters, well water with a distance of 50 meters meets the requirements for clean water quality that can be utilized by the surrounding community.

scholarly journals ESTIMATION OF QUALITY OF DRIFTING MODELS OF BASIC STRUCTURES OF INNOVATIVE TECHNOLOGIES

2018 ◽  
pp. 109-114 ◽  
Author(s):  
S. A. Nazarevich ◽  
V. M. Balashov ◽  
A. U. Gulevitskiy ◽  
A. V. Chabanenko
Keyword(s):  
Technological Progress ◽  
New Products ◽  
Information Support ◽  
Multidimensional Space ◽  
Total Quality ◽  
Management Tools ◽  
Intellectual Activity ◽  
Functional Capabilities ◽  
The Social

In the era of the transition processes associated with the change of technological structures, the growth of the intensity of information support for new products, and the growing threats of unauthorized copying of the results of intellectual activity, the problem of assessing the technical and consumer novelty of experimental products remains relevant. Solving the problems of assessing the significant changes (drift) of requirements to the consumer parameters of new products or the introduction of new functional capabilities into the technological processes of innovative enterprises creates a core competitive advantage - technical and consumer novelty. In order to complement existing methods and approaches to the problem posed, in this article we present models of functionally necessary and functionally sufficient structures that differ on the basis of the basic structures represented by the point of a multidimensional space of functionally significant parameters that take into account existing limitations imposed by the level of development of scientific and technological progress and the evolution of the social environment, allow to exert control effects on the drift functionally significant parameters at any stage of the life cycle of innovation, subject to the use of specialized Total Quality Management tools.

scholarly journals Quality of life of nurse practitioners during the COVID-19 pandemic

2022 ◽  
Vol 75 (suppl 1) ◽  
Author(s):  
Juliano de Souza Caliari ◽  
Mariana Alvina dos Santos ◽  
Carla Renata Silva Andrechuk ◽  
Kétrya Raiany Costa Campos ◽  
Maria Filomena Ceolim ◽  
...  
Keyword(s):  
Quality Of Life ◽  
Nurse Practitioners ◽  
Analysis Of Covariance ◽  
Total Quality ◽  
Related Factors ◽  
Cross Sectional ◽  
The Social ◽  
Perception Of Quality ◽  
Relationship Of

ABSTRACT Objective: to assess the quality of life of nurse practitioners during the COVID-19 pandemic and analyze related factors. Methods: cross-sectional and analytical study carried out with nurse practitioners. A questionnaire on sociodemographic characterization, work activities and changes perceived with the pandemic and WHOQOL-bref were used. To compare the groups of interest, analysis of covariance was used. Results: 572 professionals participated, who had a mean total quality of life score of 56.79 (SD=13.56). In the relationship of variables with WHOQOL-bref, having two or more jobs and being a nurse were associated with better quality of life, but being a woman and working more than 50 hours a week was associated with a worse perception of the construct. Conclusions: the factors analyzed indicate a lower perception of quality of life associated with the social domain, requiring interventions that reduce the damage to professionals’ health and contribute to quality of care provided.

Epistemic and relational conflicts in sharing identical vs. complementary information during cooperative learning

2002 ◽  
Vol 61 (3) ◽  
pp. 139-151 ◽  
Author(s):  
Céline Darnon ◽  
Céline Buchs ◽  
Fabrizio Butera
Keyword(s):  
Cooperative Learning ◽  
Social Comparison ◽  
Positive Relationship ◽  
Learning Task ◽  
Control Group ◽  
Complementary Information ◽  
Relational Conflict ◽  
The Social ◽  
The University

When interacting on a learning task, which is typical of several academic situations, individuals may experience two different motives: Understanding the problem, or showing their competences. When a conflict (confrontation of divergent propositions) emerges from this interaction, it can be solved either in an epistemic way (focused on the task) or in a relational way (focused on the social comparison of competences). The latter is believed to be detrimental for learning. Moreover, research on cooperative learning shows that when they share identical information, partners are led to compare to each other, and are less encouraged to cooperate than when they share complementary information. An epistemic vs. relational conflict vs. no conflict was provoked in dyads composed by a participant and a confederate, working either on identical or on complementary information (N = 122). Results showed that, if relational and epistemic conflicts both entailed more perceived interactions and divergence than the control group, only relational conflict entailed more perceived comparison activities and a less positive relationship than the control group. Epistemic conflict resulted in a more positive perceived relationship than the control group. As far as performance is concerned, relational conflict led to a worse learning than epistemic conflict, and - after a delay - than the control group. An interaction between the two variables on delayed performance showed that epistemic and relational conflicts were different only when working with complementary information. This study shows the importance of the quality of relationship when sharing information during cooperative learning, a crucial factor to be taken into account when planning educational settings at the university.

Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan di Kantor Perusahaan Umum Badan Urusan Logistik Kota Sampit Kabupaten Kotawaringin Timur

2016 ◽  
Vol 2 (2) ◽  
pp. 1-5
Author(s):  
Masrukin Masrukin ◽  
Hermanto Hermanto
Keyword(s):  
Quality Of Service ◽  
Customer Satisfaction ◽  
Service Quality ◽  
Error Rate ◽  
Research Method ◽  
Statistical Test ◽  
Quality Factors ◽  
Public Companies ◽  
Public Company

Customer satisfaction is influenced by service quality factors, this study aims to find out and analyze how much influence the quality of service on customer satisfaction is felt by customers who use the service of Poor Rice (Raskin) at the Office of Public Companies Logistics Agency (Perum BULOG) in Sampit City Regency East Kotawaringin. The research method used in this study is the method of observation, questionnaire/questionnaire and documentation using a Likert scale and the method of determining the sample used is the error rate of 5% as many as 213 samples. Testing the hypothesis used is a statistical test with the formula "Product moment person". The results showed that there was a very strong correlation between Service Quality and Customer Satisfaction of the Office of Public Company of the Logistics Affairs Agency (Perum BULOG) in the District of East Kotawaringin. As much as 0.9968514278 based on the calculation of Pearson Product Moment value.

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